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07-26-2010, 10:42 AM
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#526 | | I contribute to threads in the offtopic forum
Join Date: Jan 2005 Location: Vancouver
Posts: 2,741
Thanked 1,186 Times in 394 Posts
Failed 160 Times in 53 Posts
| Quote:
Originally Posted by RabidRat  Don't you have 30 days to return the phone or something? Or was that the 15 days? | IIRC, it's 15 days or under 15 mins call time. Somebody correct me if i'm wrong.
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nns | 
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07-26-2010, 10:44 AM
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#527 | | Everyone wants a piece of R S...
Join Date: Oct 2004 Location: Vancouver
Posts: 368
Thanked 33 Times in 23 Posts
Failed 5 Times in 5 Posts
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You would have to renegotiate your whole plan. That is what I was told, only the "new" plans can have the 2.58.
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07-26-2010, 11:08 AM
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#528 | | Need to Seek Professional Help
Join Date: Mar 2010 Location: -
Posts: 1,053
Thanked 208 Times in 90 Posts
Failed 18 Times in 7 Posts
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Originally Posted by eFx[A2C] You would have to renegotiate your whole plan. That is what I was told, only the "new" plans can have the 2.58. | Nope, I had my SAF waived last week.
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07-26-2010, 11:31 AM
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#529 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2004 Location: vancouver
Posts: 3,739
Thanked 2,643 Times in 623 Posts
Failed 330 Times in 113 Posts
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^same here.
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<3 tos'd the troll king
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07-26-2010, 12:19 PM
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#530 | | YOU CANT CUT BACK ON FUNDING! YOU WILL REGRET THIS
Join Date: Feb 2009 Location: Australia
Posts: 5,394
Thanked 2,429 Times in 865 Posts
Failed 485 Times in 140 Posts
| Quote:
Originally Posted by nns IIRC, it's 15 days or under 15 mins call time. Somebody correct me if i'm wrong. | 15 days, less than 30 minutes call time, no physical damage Quote:
Originally Posted by gYU Nope, I had my SAF waived last week. | No SAF for me either on my retention plan that I negotiated last week. They told me that it's no longer being charged to retentions...
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My Babies:
2004 Camry Special Special Edition (Van)
1997 Mazda Eunos 500 (Oz)
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07-26-2010, 01:48 PM
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#531 | | Even when im right, revscene.net is still right!
Join Date: Jul 2008 Location: BC
Posts: 1,342
Thanked 36 Times in 21 Posts
Failed 144 Times in 33 Posts
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When I upgrade my phone I'm going to try and hey one of these plans when I call where should I have them direct my call too again?? Posted via RS Mobile | |
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07-26-2010, 02:18 PM
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#532 | | YOU CANT CUT BACK ON FUNDING! YOU WILL REGRET THIS
Join Date: Feb 2009 Location: Australia
Posts: 5,394
Thanked 2,429 Times in 865 Posts
Failed 485 Times in 140 Posts
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just say you want to cancel, if they ask why.. tell them that their telus or something can give you a better deal if you sign up with a shared plan or something.
then they will "Transfer you to someone who can help you" - that should be the customer loyalty dept.... aka retentions
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My Babies:
2004 Camry Special Special Edition (Van)
1997 Mazda Eunos 500 (Oz)
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07-29-2010, 10:36 PM
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#533 | | I answer every Emotion with an emoticon
Join Date: Mar 2006 Location: Burnaby
Posts: 7,709
Thanked 444 Times in 181 Posts
Failed 30 Times in 23 Posts
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Anyone going to try to get the new 6gb data plan thats coming out? I'm gonna see if they will just change my 500mb to 6gb... It's the same price I think.
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07-29-2010, 11:53 PM
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#534 | | YOU CANT CUT BACK ON FUNDING! YOU WILL REGRET THIS
Join Date: Feb 2009 Location: Australia
Posts: 5,394
Thanked 2,429 Times in 865 Posts
Failed 485 Times in 140 Posts
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I'll see how it goes, after I get my Galaxy S, so far I'm using only about 3-4 mb/day on my N82 off the data network. After that I might try to convince them to give it to me for a "subsidized price" as I am a loyal Rogers customer
__________________
My Babies:
2004 Camry Special Special Edition (Van)
1997 Mazda Eunos 500 (Oz)
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07-30-2010, 12:02 AM
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#535 | | I answer every Emotion with an emoticon
Join Date: Mar 2006 Location: Burnaby
Posts: 7,709
Thanked 444 Times in 181 Posts
Failed 30 Times in 23 Posts
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I just want the 6gb so I don't have to worry about going over and getting raped by data charges. And so I can tether my laptop.
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07-30-2010, 07:45 AM
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#536 | | I STILL don't get it
Join Date: Aug 2008 Location: Imaginationland
Posts: 460
Thanked 472 Times in 57 Posts
Failed 37 Times in 6 Posts
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Just got off the phone with retentions and my plan should be:
My Old Plan
$20 250 Day Time Unlimited Evening Weekend
$5 Early Evening 6PM
Call Display (credited 8$)
Unlimited Incoming (credited 10$)
$5 Text Messaging
$6.95 System Acess Fee
$0.75 9-1-1 Fee
Total: $37.70 before taxes
New Plan: Essentially the same thing except I got free early evening and lost my SAF/911 for the gov't fee
$17.50 200 Day Time Minutes, Unlimited Evening/Weekend, Early Evening 6PM
-Unlimited Incoming (credited 10$)
-Call Display (credited 8$)
-$5 500 Outgoing Text messaging (seems too few sometimes but I can manage with it)/Unlimited incoming sms
-$2.58 Gov't Fee
Total comes to $25.08 before taxes
Planning to go with the $30/6gb data plan when i do my HUP so total should be
$55.08 before taxes
Last edited by bakasam; 07-30-2010 at 07:56 AM.
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07-30-2010, 08:01 AM
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#537 | | I subscribe to the Fight Club ONLY
Join Date: Jun 2002 Location: Vancouver
Posts: 7,073
Thanked 150 Times in 56 Posts
Failed 24 Times in 12 Posts
| Quote:
Originally Posted by JKam Anyone going to try to get the new 6gb data plan thats coming out? I'm gonna see if they will just change my 500mb to 6gb... It's the same price I think. | Can you update us and let us know if they let you? I have the same thing. Thanks!
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07-30-2010, 09:18 AM
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#538 | | I answer every Emotion with an emoticon
Join Date: Mar 2006 Location: Burnaby
Posts: 7,709
Thanked 444 Times in 181 Posts
Failed 30 Times in 23 Posts
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I was planning for one of you guys to do it first haha. I'll probably try to get it on Monday or Tuesday.
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07-30-2010, 09:54 AM
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#539 | | God of Unce
Join Date: May 2008 Location: BC
Posts: 5,979
Thanked 167 Times in 43 Posts
Failed 162 Times in 51 Posts
| Quote:
Originally Posted by bakasam Just got off the phone with retentions and my plan should be:
My Old Plan
$20 250 Day Time Unlimited Evening Weekend
$5 Early Evening 6PM
Call Display (credited 8$)
Unlimited Incoming (credited 10$)
$5 Text Messaging
$6.95 System Acess Fee
$0.75 9-1-1 Fee
Total: $37.70 before taxes
New Plan: Essentially the same thing except I got free early evening and lost my SAF/911 for the gov't fee
$17.50 200 Day Time Minutes, Unlimited Evening/Weekend, Early Evening 6PM
-Unlimited Incoming (credited 10$)
-Call Display (credited 8$)
-$5 500 Outgoing Text messaging (seems too few sometimes but I can manage with it)/Unlimited incoming sms
-$2.58 Gov't Fee
Total comes to $25.08 before taxes
Planning to go with the $30/6gb data plan when i do my HUP so total should be
$55.08 before taxes | Damn I want that plan for fido
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07-30-2010, 07:42 PM
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#540 | | Rs has made me the woman i am today!
Join Date: Mar 2002 Location: Vancouver
Posts: 4,327
Thanked 34 Times in 25 Posts
Failed 11 Times in 3 Posts
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Old plan:
/250 day
/ UL E.W @ 6PM
/ CID,VM, Name Display, 2500 text
/ R2R
/ SAF + 911
- $31.03 after taxes
Rogers offering:
300 day
UL E/W @ 6PM
CID, VM, ND, 2500 txt
- $27.xx after taxes.
Add the 6GB and my total somehow became $62.xx after taxes.
In other words, I'm paying a dollar more if I kept my old plan but removed the SAF and tack on the GRRF. She even planned to remove my R2R that's already credited.
I should call back Tuesday for something new. The CR lady explicitly stated she could not give me any monthly credits whatsoever. 
__________________ PSN: way2quik My Feedback (5-0-0) Quote: Originally posted by CKMack
you'll NEVER understand women | | |
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08-01-2010, 08:45 AM
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#541 | | Revscene.net has a homepage?!
Join Date: Nov 2001 Location: vancouver
Posts: 1,278
Thanked 40 Times in 9 Posts
Failed 7 Times in 2 Posts
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new plan
17.50 EPP
30 6gb data
2500 text msg
caller id
voice mail
no SAF
50.08+tax
and $159 for the iphone4 upgrade if i get one.
old plan was $70 plus tax. exact same as above plan but with less text message
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08-01-2010, 09:50 AM
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#542 | | Need to Seek Professional Help
Join Date: Mar 2010 Location: -
Posts: 1,053
Thanked 208 Times in 90 Posts
Failed 18 Times in 7 Posts
| Quote:
Originally Posted by bakasam Just got off the phone with retentions and my plan should be:
My Old Plan
$20 250 Day Time Unlimited Evening Weekend
$5 Early Evening 6PM
Call Display (credited 8$)
Unlimited Incoming (credited 10$)
$5 Text Messaging
$6.95 System Acess Fee
$0.75 9-1-1 Fee
Total: $37.70 before taxes
New Plan: Essentially the same thing except I got free early evening and lost my SAF/911 for the gov't fee
$17.50 200 Day Time Minutes, Unlimited Evening/Weekend, Early Evening 6PM
-Unlimited Incoming (credited 10$)
-Call Display (credited 8$)
-$5 500 Outgoing Text messaging (seems too few sometimes but I can manage with it)/Unlimited incoming sms
-$2.58 Gov't Fee
Total comes to $25.08 before taxes
Planning to go with the $30/6gb data plan when i do my HUP so total should be
$55.08 before taxes | You should try getting the value pack so you get more texts (CID/VM/2.5ktexts) and ask for it to be credited. If they don't credit fully, try $5.
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08-05-2010, 10:12 PM
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#543 | | In RS I Trust
Join Date: Mar 2003 Location: Surrey
Posts: 14,481
Thanked 7,952 Times in 1,890 Posts
Failed 693 Times in 215 Posts
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Ok I have never tried this retention thing before but this is what I have right now. I want to get the Iphone4 so I want to get the 6gb pack. I called Rogers and the chick says she can't really help me with my plan. I'm paying $69.70 right now and of course if I add the 6gb package is would go up to $93 and she can't change anything at all.
My Plan
*
Student Plan 25
Change plan
Plan Change Pending
$25.00/month
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Additional Minute Rate
* 500 Incoming Minutes
* 100 Weekday Minutes
* 6PM Early Eve. Calling Option
* 1000 Eve/Weekend Minutes
Included with My Plan
* Call Forward/Trans.Pay Per Use
* 10000 Picture or Video Msgs.
* Partial Detail Billing
* 10000 Sent/Unl.Received Txt
* Van./Vic. Rate Following
* BlackBerry (BIS) Svc 500MB
* MY5 + 5 Add'l Numbers Bonus
Additional Charges
*
6PM Early Eve. Calling Option
$7.00/month
*
System Access Fee
$6.95/month
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9-1-1 Emergency Access Fee
$0.75/month
Discounts
* Activation Fee Credit
* System Access Fee Credit
* 6 pm Eve Student Discount - to be removed on 25-Dec-2011
* 33.3% Value Pack Add-on Disc.
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Data Value Pack (for BlackBerry devices)
Update Voicemail Password
$30.00/month
term expires on 26-Dec-2011
MY5 + 5 Add'l Numbers Bonus
Update MY10
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Last edited by murd0c; Today at 4:20 PM. Reason: Cause I got high
RSUV CREW #3
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08-07-2010, 01:56 PM
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#544 | | In RS I Trust
Join Date: Mar 2003 Location: Surrey
Posts: 14,481
Thanked 7,952 Times in 1,890 Posts
Failed 693 Times in 215 Posts
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no one has advice for me on the plan I have? 
__________________
Last edited by murd0c; Today at 4:20 PM. Reason: Cause I got high
RSUV CREW #3
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08-07-2010, 02:22 PM
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#545 | | Even when im right, revscene.net is still right!
Join Date: Jul 2008 Location: BC
Posts: 1,342
Thanked 36 Times in 21 Posts
Failed 144 Times in 33 Posts
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Hopefully I can get a decent plan once I sign a new 3 yr Posted via RS Mobile | |
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08-08-2010, 11:05 PM
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#546 | | Wunder? Wonder?? Wander???
Join Date: Apr 2006 Location: Vancouver
Posts: 220
Thanked 97 Times in 17 Posts
Failed 1 Time in 1 Post
| Quote:
Originally Posted by murd0c Ok I have never tried this retention thing before but this is what I have right now. I want to get the Iphone4 so I want to get the 6gb pack. I called Rogers and the chick says she can't really help me with my plan. I'm paying $69.70 right now and of course if I add the 6gb package is would go up to $93 and she can't change anything at all.
My Plan
*
Student Plan 25
Change plan
Plan Change Pending
$25.00/month
*
Additional Minute Rate
* 500 Incoming Minutes
* 100 Weekday Minutes
* 6PM Early Eve. Calling Option
* 1000 Eve/Weekend Minutes
Included with My Plan
* Call Forward/Trans.Pay Per Use
* 10000 Picture or Video Msgs.
* Partial Detail Billing
* 10000 Sent/Unl.Received Txt
* Van./Vic. Rate Following
* BlackBerry (BIS) Svc 500MB
* MY5 + 5 Add'l Numbers Bonus
Additional Charges
*
6PM Early Eve. Calling Option
$7.00/month
*
System Access Fee
$6.95/month
*
9-1-1 Emergency Access Fee
$0.75/month
Discounts
* Activation Fee Credit
* System Access Fee Credit
* 6 pm Eve Student Discount - to be removed on 25-Dec-2011
* 33.3% Value Pack Add-on Disc.
*
Data Value Pack (for BlackBerry devices)
Update Voicemail Password
$30.00/month
term expires on 26-Dec-2011
MY5 + 5 Add'l Numbers Bonus
Update MY10 | Call in and say something along the lines of "I was thinking of canceling because of __________ and was wondering how I would go about doing so" that usually works for me, then they'll transfer you to retentions. From there on explain to the person and they SHOULD start offering you stuff, you can tell them what your looking for, they should help you. Obviously you have to be reasonable and its different from person to person some reps are really hard to talk to and some will give you whatever you like. I wouldn't ask for anything directly just hint it | |
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08-09-2010, 10:19 AM
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#547 | | Diagonally parked in a parallel universe
Join Date: Nov 2004 Location: Burnaby,BC
Posts: 1,492
Thanked 351 Times in 95 Posts
Failed 54 Times in 27 Posts
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hey i got an offer from rogers today... they are willing to give me
300 anytime minutes
unlimited eve/weekend starting at 6
unlimited text/picture/video messaging
visual voicemail/caller id
6GB of data
SAF waived
$65.08... is that a good deal or what? and yes i do need the 6gb of data and the unlimited texts
__________________
Fast, Reliable, Cheap
A car can be only 2 out of the 3.
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08-09-2010, 10:33 AM
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#548 | | In RS I Trust
Join Date: Mar 2003 Location: Surrey
Posts: 14,481
Thanked 7,952 Times in 1,890 Posts
Failed 693 Times in 215 Posts
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damm thats the type of plan I'm looking for I think thats a pretty good deal. Thanks I'm going to use that as what I'm trying to get.
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Last edited by murd0c; Today at 4:20 PM. Reason: Cause I got high
RSUV CREW #3
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08-09-2010, 10:38 AM
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#549 | | Diagonally parked in a parallel universe
Join Date: Nov 2004 Location: Burnaby,BC
Posts: 1,492
Thanked 351 Times in 95 Posts
Failed 54 Times in 27 Posts
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ya telus is offering that right now, so they matched it... but i think Rogers is better than Telus, so I took the offer... now I'm gonna upgrade to the IPhone 4
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Fast, Reliable, Cheap
A car can be only 2 out of the 3.
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08-09-2010, 10:43 AM
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#550 | | In RS I Trust
Join Date: Mar 2003 Location: Surrey
Posts: 14,481
Thanked 7,952 Times in 1,890 Posts
Failed 693 Times in 215 Posts
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The trick is what else can you get added onto the plan? I'm going to try to get them to add 500anytime minutes.
__________________
Last edited by murd0c; Today at 4:20 PM. Reason: Cause I got high
RSUV CREW #3
Last edited by murd0c; 08-09-2010 at 10:57 AM.
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