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Old 04-18-2013, 11:42 PM   #2351
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+1

I bought my 2013 Cinelli Gazzetta Della Strada commuter from them @ MSRP (cost a lot, I know but I wanted this bike.)

They got what I wanted and within a reasonable time frame. Did they really go above and beyond to earn my business? No. Was I a customer who knew what he wanted the moment he walked through the doors? Yes. I was prepared to just give them my money and only because they were an authorized Cinelli dealer (and the only one in town.) Had I known 604CEFIRO was going there on a Sunday, I would have warned him. I was there the day before and they mentioned closing on Sundays. I didn't think it would be so sudden.

Could I have taken my business elsewhere or online? Easily, yes. But I'd have to fork out extra on the bike build and deal with a US warranty I wasn't interested in.

I hear the schpiel they give about their prices. I get that they're a brick and mortar bicycle shop and it's a competitive industry. But don't tell everyone that there are extra duties, taxes, shipping and "other fees" when you compare online prices.

Duties? On bike parts? Please. Any well-informed customer knows there is rarely (if ever) duty on bicycles and parts. And taxes are only at 5% now. I'm not sure who they're trying to fool. If they had gone a little bit further and a little above and beyond to keep me coming back, sure, I'd tell my buddies to shop there but unfortunately, that didn't happen.

My initial feelings stand firm on that shop. This isn't their fault but I'm not part of their market demographic or clientele and I felt a little uneasy shopping there. I'm willing to pay the extra bit to a shop who is willing to take care of me in the long run. Not only that, they sell some very niche brands which for most of us are products that are beyond any point of diminishing returns. I didn't expect much from them but it would have been nice for them to go the extra mile in some way or form.
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Old 04-19-2013, 01:47 AM   #2352
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+1 for service at Kinetik.

I had a stuck bottom bracket in McRusty and he tried to get it out for me. Didn't charge me anything even though he spent a while on it. He's my go-to for small parts and misc other stuff. Also has a sweet Masi that I've got my eye on... if it drops in price I might have to buy it. n+1
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Old 04-19-2013, 09:26 AM   #2353
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I was hoping he had the Masi Strada Speciale still available. Would have been the perfect hipster commuter bike.

I kinda wish Kinetik had a better product line up and more to choose from when it comes to road bikes (Scott/Masi) but it's a one-man operation and a small shop.

I did buy my first bike from him (2010 Scott SUB30) and the experience all in all was excellent. Offered free tune ups as long as I owned the bike (which I don't anymore) and offered 15% off on parts/gear. I like his "cash" prices.
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Old 04-19-2013, 10:09 AM   #2354
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looks like i'll be bringing my bike to kinetik based on the feedback!

srammm next weeekkk
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Old 04-19-2013, 10:45 AM   #2355
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Everytime I go there I drool over the Masi CX Speciale. It would of been mine long time ago if it had disk brakes.
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Old 04-19-2013, 01:01 PM   #2356
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bcrdukes: you wont believe this... But I ordered from Wiggle last Friday, order just arrived. This is the one with NO tracking number...
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Old 04-19-2013, 01:12 PM   #2357
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Here's my commuter/grocery getter bike.

Picking up my CX bike next week
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Old 04-19-2013, 01:19 PM   #2358
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bcrdukes: you wont believe this... But I ordered from Wiggle last Friday, order just arrived. This is the one with NO tracking number...
i almost want to fail you for this

WTH!

@eddy - is that fixed or one of those new fangled internal 9spd hubs?
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Old 04-19-2013, 01:30 PM   #2359
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@eddy - is that fixed or one of those new fangled internal 9spd hubs?
It is a shimano nexus 3-speed hub. Super easy and fast to ride on flat roads, not so much on anything hilly.
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Old 04-19-2013, 01:43 PM   #2360
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bcrdukes: you wont believe this... But I ordered from Wiggle last Friday, order just arrived. This is the one with NO tracking number...
I want to fail you so bad right now all the way from hipstet central in Los Angeles but I'm on my phone now.
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Old 04-19-2013, 01:47 PM   #2361
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Don't do it... I've kept such a clean slate all these years!
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Old 04-19-2013, 02:40 PM   #2362
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I want to fail you so bad right now all the way from hipstet central in Los Angeles but I'm on my phone now.
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score some levi's commuters while you're down there! such a rip off in canada
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Old 04-19-2013, 02:53 PM   #2363
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I placed my order last Thursday morning. Fuuu
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Old 04-19-2013, 02:55 PM   #2364
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I wonder if Shoei can make my profile unfailable
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Old 04-19-2013, 03:01 PM   #2365
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sneaking out of work early in a bit to go in for my fitting! weekend weather is looking good for riders/sun runners
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Old 04-19-2013, 03:15 PM   #2366
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hey steve

where are you going for your fitting?

im thinking of getting one done myself soon.
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Old 04-19-2013, 03:31 PM   #2367
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I think he is getting his fitting done at Pacific Multisport on Main Street and E. 28th Ave.

dat_steve - ask John to save me a bike box!
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Old 04-19-2013, 05:07 PM   #2368
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doh! sorry i didn't check the thread until now. just got back and wow what a difference...i should have forked up for a proper fitting ages ago.

+1 another for John at Pacific Multisport!
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Old 04-19-2013, 05:09 PM   #2369
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doh! sorry i didn't check the thread until now. just got back and wow what a difference...i should have forked up for a proper fitting ages ago.

+1 another for John at Pacific Multisport!
S'all good!

What did he end up changing?
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Old 04-19-2013, 05:21 PM   #2370
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I paid a bit less than the standard rate since I already went in for a tune and i traded him my 100mm deda stem for a stock cannondale 110mm one that wasn't as "ballerific" but it was the right size.

110mm thomson stem will be ordered on monday to match my seatpost which is en route from wiggle

edit: sorry i read that as "what did he end up charging". he changed:
- my cleats which were way off
- moved seat forward
- tilted bars upwards
- lowered stem more
- longer stem
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Old 04-19-2013, 05:28 PM   #2371
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Woah, lots of changes. Looks like he hooked you up!

Thomson stuff -
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Old 04-19-2013, 05:36 PM   #2372
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Hope you guys aren't to embarrassed to ride with me. Finally got my entertainment system installed, so I don't get bored on the straights 4" High Def Screen wOOt

J/K Haha, It's huge but at least now I can see who's calling and no more 60km/h emergency stops for an unimportant call (I'm on call for work these days, cell always has to be on me )
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Old 04-19-2013, 05:36 PM   #2373
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That was probably my stem off my CAADX. He swapped out the stock one 110mm iirc for a 90mm BBB one.
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Old 04-19-2013, 05:44 PM   #2374
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how much is a fit at pacific multisport?
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Old 04-19-2013, 06:02 PM   #2375
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