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Mobile Phone & Tablet Chat Need to unlock your phone? Check us out at JP Cellular Repair.
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Old 08-07-2011, 04:36 PM   #4501
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I have a weird dead pixel only when I open my apps. When I go back to my main screens it doesn't show..... anyone explain this? :S
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Old 08-07-2011, 09:14 PM   #4502
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if you bought your phone from rogers/fido can you go to the apple store for a exchange/replacement?

do you have to bring anything with you? i think i lost my receipts and such
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Old 08-07-2011, 10:49 PM   #4503
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i don't think so. if it was bought on contract they only need your phone number to pull up your info. and i guess your email (apple id) or name to pull up your other info, and they'll just match up your serial. not sure how all this works when you buy one that's second hand though.
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Old 08-08-2011, 02:44 AM   #4504
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Quote:
Originally Posted by Vansterdam View Post
if you bought your phone from rogers/fido can you go to the apple store for a exchange/replacement?

do you have to bring anything with you? i think i lost my receipts and such
Nope. Don't even need to bring the box just the phone itself is all you need.
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Old 08-08-2011, 03:10 AM   #4505
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I went in once for a new phone exchange.

I asked the guy if they are new or refurbished. He said brand new....

Then I asked him how do I believe you?

He went to the back asked a manager something... came back with a brand new iPhone in box

Even let me keep the accessories.
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Old 08-08-2011, 05:12 AM   #4506
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Quote:
Originally Posted by StevenDuang View Post
I went in once for a new phone exchange.

I asked the guy if they are new or refurbished. He said brand new....

Then I asked him how do I believe you?

He went to the back asked a manager
something... came back with a brand new iPhone in box

Even let me keep the accessories.
How do you know that even the new phone in the box wasn't refurbed? Do they have to mark it onto the box or something?
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Old 08-08-2011, 05:21 AM   #4507
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How do you know that even the new phone in the box wasn't refurbed? Do they have to mark it onto the box or something?
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Replacement iphone's come in black boxes without accessories.

The one he gave me was at the counter in a brand new box which was still shrink wrapped.
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Old 08-08-2011, 08:41 AM   #4508
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so i went kayak over the weekend and drop the phone into the water ( its in a wet bag but wasnt sealed properly so some water got into the bag even it floats on the water)

i dried it with rice and silica for 4 days and tried to turn on my phone yesetrday but no dice.

LED stays on when its charging or as long as it has power but phone couldnt be turn on at all.

what should i do now ?

i saw Crsytal mall has a shop does fix water damage, are these shop trustworthy or should i just go to apple store ?

i also saw a shop on E29th and rupert, VAN CELL or something, has anyone deal with them before ?

Last edited by Greenstoner; 08-08-2011 at 08:53 AM.
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Old 08-08-2011, 12:53 PM   #4509
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Old 08-08-2011, 01:13 PM   #4510
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wtf?!
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Old 08-08-2011, 02:21 PM   #4511
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I never trust crystal mall. Bunch of shady people.
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Old 08-08-2011, 02:38 PM   #4512
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sent my phone in at VANCELL today, the guy said call him back tomorrow. Charges about 60 bucks for water damage and wont charge me anything if its not fixable ..

seems legit ..

we will see tomorrow , he said it will take 1 day to fix it
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Old 08-08-2011, 04:20 PM   #4513
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sent my phone in at VANCELL today, the guy said call him back tomorrow. Charges about 60 bucks for water damage and wont charge me anything if its not fixable ..

seems legit ..

we will see tomorrow , he said it will take 1 day to fix it
i brought my phone there for a battery replacement on my old 3G, and the service was great. recommended to all my friends if they need anything replaced
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Old 08-09-2011, 06:23 AM   #4514
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i presume this will only work with some apps + you need to buy the keyboard/bluetooth app thing from cydia
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Old 08-09-2011, 06:26 AM   #4515
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has anyone tried exchanging their black iphones for a white one from apple?

i was gonna try and get a new unit and say my old one is defective, and then offer to pay extra to get the white one or try and get it switched for free.
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Old 08-09-2011, 07:40 AM   #4516
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has anyone tried exchanging their black iphones for a white one from apple?

i was gonna try and get a new unit and say my old one is defective, and then offer to pay extra to get the white one or try and get it switched for free.
No, you can't do this. Every model of everything is a different model. So even the 16GB black and 32GB black are considered different products.

It would be like having a defective iPhone and trying to swap for an iPad. At least, this is what the system sees.
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Old 08-09-2011, 11:35 AM   #4517
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^I called and ask since I wanted to know if I could get an exchange since my iphone4 has a stuck pixel. They said no.
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Old 08-10-2011, 07:29 AM   #4518
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pretty noob question, i've never done a "restore" on itune before

does it wipe out eveyrthing in the phone ?

pictures, videos, notes and most importantly my contacts ?
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Old 08-10-2011, 08:06 AM   #4519
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pretty noob question, i've never done a "restore" on itune before

does it wipe out eveyrthing in the phone ?

pictures, videos, notes and most importantly my contacts ?
Not if you've sync'd the phone to the computer previously. For example, when I got my iPhone replaced due to defective button, I took the new unit home and did a 'restore' on it. All the app data, email, contacts, msgs, everything was restored.

This is because I sync'd the old phone right before I brought it in to get it replaced.
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Old 08-10-2011, 08:23 AM   #4520
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^What if the old synced phone was an older OS and was jailbroken? What would sync if I connected the new unit at home?

Also, another noob question: My phone is currently running 4.2.1 (yea, very old) and jailbroken. I have two stuck pixels so I want to return it to the apple store. Would I just plug in my iPhone and click update (for the OS) and let it do it's thang? I don't really need anything saved except my contacts..

Instructions?
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Old 08-10-2011, 08:45 AM   #4521
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^What if the old synced phone was an older OS and was jailbroken? What would sync if I connected the new unit at home?

Also, another noob question: My phone is currently running 4.2.1 (yea, very old) and jailbroken. I have two stuck pixels so I want to return it to the apple store. Would I just plug in my iPhone and click update (for the OS) and let it do it's thang? I don't really need anything saved except my contacts..

Instructions?
I guess update to the latest version, turn on sync contacts and apps, (and maybe music too).

I never sync music personally, I like to control manually the songs that go on the iPhone since it's a lot different than my library on my main computer.


When you plug in your iPhone doesn't it say 'backing up', etc. Ie, everytime you plug in, it should be backing up the content.
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Old 08-10-2011, 09:02 AM   #4522
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Ive sync my phone yesterday for the first time. The apps were back up but i didnt see any contacts, pictures and notes saved anywhere on itune ?
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Old 08-10-2011, 09:04 AM   #4523
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i think you'd only see that part when you recover, don't you?
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Old 08-10-2011, 09:33 AM   #4524
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^If thats the case i will just give it a try..

i clicked on restore yesterday and a msg pop up "all media, files..blah blah on your phone will be wiped" please confirm

i got scared so i didnt proceed further. Got imporatnt data on my NOTES and didnt want to lose my contact. LOL
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Old 08-10-2011, 08:42 PM   #4525
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I said this a few pages back I think, but it might help again.

I set up a GMail account solely for syncing contacts, notes, and calendar. (The three options that come with it.) This way, all my notes and calendar dates are sync'd between my iPhone and my iPad within minutes of changing them on one device. Contacts are sync'd right when I plug it into my computer.

This also means that if I do a complete reset of my iPhone (not from back-up), I still have my contacts, notes, and calendar intact and able to be easily sync'd directly from my GMail account.
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