HELP - TELUS FRAUD A/C
 

I was applying for a line of credit with my bank in Nov last year and found out there's a $1600 collection item from Telus since last March. I called the collections and found out the account wasn't under my name, but with my SIN. (Telus doesn't even check the NAMES?? WTF!) Then I called Telus and was told they'd do a case for fraud investgation. It's been three months, called 5 more times but nobody has called back. All they do is just another email for fraud investgation request. I already have police file number, called Equifax and Transunion, and I don't know what to do... :(
This is putting my wedding expenses on hold, I need to resolve this ASAP.

Should I sue??

AHHHHHH Please help?