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02-16-2012, 01:07 PM
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#1 | | Banned By Establishment
Join Date: Mar 2004 Location: Vancouver
Posts: 4,321
Thanked 579 Times in 229 Posts
Failed 777 Times in 209 Posts
| Rogers BS charges
I have a nexus s, on my bill they said i sent 12 txt msgs to florida and 3 picture video at weird hours 2:30 am onward. This happened from Jan 21st to Feb 2nd. They are now telling me that the msgs look legit and they can't remove the charges.
However I dont even show any history of the number 772-267-8897 appearing on my phone, much less these "txts" that I was responding to.
I have now put a block on any out going text/video messages out of the country but thats still f'd up. There is no way I can tell if the data being sent was from my phone/gallery. I am more concerned about the privacy issue than the billing. Anyone else have such weird problems?
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02-16-2012, 01:11 PM
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#2 | | Rs has made me the man i am today!
Join Date: Oct 2006 Location: Vancouver
Posts: 3,225
Thanked 847 Times in 234 Posts
Failed 53 Times in 19 Posts
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Yea fuck Rogers I still have to call them and get them to reverse a charge on my sister's phone bill.
In the span of 3 minutes she got texts messages saying "you've used 100% of your data", "you've used $100 over your data", "you've used $500 over your data".
Checked online and it said 38.5GB was used... on blackberry... in 3 minutes.
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02-16-2012, 01:24 PM
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#3 | | My AFC gave me an ABS CEL code of LOL while at WOT!
Join Date: Nov 2006 Location: vancouver
Posts: 2,686
Thanked 671 Times in 203 Posts
Failed 187 Times in 67 Posts
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yeah some dude posted his rogers bill on reddit. His bill was 47k and it said he used 138gb of data. Posted via RS Mobile | |
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02-16-2012, 02:49 PM
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#4 |
Join Date: Jul 2004 Location: Crayon Box
Posts: 13,248
Thanked 868 Times in 409 Posts
Failed 17 Times in 10 Posts
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They gotta compensate somehow for all the business they've lost recently Posted via RS Mobile | |
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02-16-2012, 03:24 PM
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#5 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 12,089
Thanked 2,214 Times in 676 Posts
Failed 48 Times in 33 Posts
| Quote:
Originally Posted by !Yaminashi  They gotta compensate somehow for all the business they've lost recently Posted via RS Mobile | 
#Big3Problems
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02-16-2012, 03:39 PM
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#6 | | Need my Daily Fix of RS
Join Date: Nov 2008 Location: Vancouver
Posts: 299
Thanked 78 Times in 35 Posts
Failed 14 Times in 7 Posts
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Ye I had experienced many times where Roger's charged me random shit that I did not do. When I called in to try to reason with them they said it came from my sim card and they recieved it through their tower. They said it was my fault and I have to pay for it. They said it was a bunch of text messages to a weird number & data that I did not use... Recently the charges have become way out of line and ridiculous.
One time it was around $140 random charges and following time was around $320. I ended up just paying for the one and flipped out on the other one and went with Wind Mobile.
__________________
It is what it is
Last edited by BorLorBao; 02-16-2012 at 03:46 PM.
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02-16-2012, 04:12 PM
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#7 | | Rs has made me the man i am today!
Join Date: Oct 2006 Location: Vancouver
Posts: 3,225
Thanked 847 Times in 234 Posts
Failed 53 Times in 19 Posts
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They didn't reverse the $320? That sucks.
If they don't reverse the charges I got, and I decide I'm not going to put up with it and not pay it, will they send collectors trying to get that money? Plus it'll be pretty stupid if they don't. I don't know who can download 38GB of data in 3 minutes.
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02-16-2012, 04:38 PM
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#8 | | Even when im right, revscene.net is still right!
Join Date: Jan 2006 Location: richmond
Posts: 1,393
Thanked 253 Times in 81 Posts
Failed 139 Times in 30 Posts
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There was a major fuckup in the rogers system. I had the same message from them (you've used $500...etc)
Turns out somehow I used 100 Gb of data in a span of 2 minutes, 11:11pm - 11:13 pm from my bb9000. There has been more than one of these fuckups from Rogers, something is going on internally with their system and it's fucking phones up across Canada.
__________________ Quote:
Originally Posted by Graeme S More than half of the problem is stupidity, not malice. | | |
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02-17-2012, 12:07 AM
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#9 | | OMGWTFBBQ is a common word I say everyday
Join Date: Feb 2005 Location: somewhere
Posts: 5,390
Thanked 1,218 Times in 511 Posts
Failed 940 Times in 247 Posts
| Quote:
Originally Posted by ForbiddenX They didn't reverse the $320? That sucks.
If they don't reverse the charges I got, and I decide I'm not going to put up with it and not pay it, will they send collectors trying to get that money? Plus it'll be pretty stupid if they don't. I don't know who can download 38GB of data in 3 minutes. | They will go to collections...
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02-17-2012, 04:20 AM
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#10 | | Need to Shave n Shower, but I CANT STOP POSTING ON RS
Join Date: Oct 2002 Location: CELICAland
Posts: 17,809
Thanked 5,180 Times in 1,895 Posts
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there are people are still with rogers 
shitty deal though you shouldn't just speak to them over the phone but write them in letter form and keep copies, take it to court if you have to or else you'll just continue getting raped
complain to the crtc etc
check this site out http://www.crtc.gc.ca/eng/INFO_SHT/T12.htm http://www.ccts-cprst.ca/complaints | |
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02-17-2012, 06:48 AM
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#11 | | Zombie Killin' Rampage
Join Date: Oct 2001 Location: Coquitlam y0!
Posts: 20,952
Thanked 854 Times in 391 Posts
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the best way to voice your displeasure is take your buisness elsewhere
__________________ I'm not a white guy | |
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02-17-2012, 12:32 PM
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#12 | | Banned By Establishment
Join Date: Mar 2004 Location: Vancouver
Posts: 4,321
Thanked 579 Times in 229 Posts
Failed 777 Times in 209 Posts
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Can you ask for a data cap on your plan so you dont go over it?
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02-17-2012, 01:00 PM
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#13 | | My homepage has been set to RS
Join Date: Jul 2010 Location: Richmond
Posts: 2,227
Thanked 415 Times in 236 Posts
Failed 180 Times in 58 Posts
| Quote:
Originally Posted by StylinRed | Thanks yay
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