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09-19-2013, 09:01 AM
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#1 | | RS has made me the bitter person i am today!
Join Date: Jan 2002 Location: Vancouver
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| Lens and Camera warranty registration
Do you guys register your lens and camera warranties right away when you make a purchase?
Does Nikon Canada have time limits on when you should register? Or you don't need to register, only when you need to send it in?
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09-19-2013, 11:26 AM
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#2 | | Rs has made me the man i am today!
Join Date: May 2008 Location: Burnaby
Posts: 3,148
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| Quote:
Originally Posted by Amuse  Do you guys register your lens and camera warranties right away when you make a purchase?
Does Nikon Canada have time limits on when you should register? Or you don't need to register, only when you need to send it in? | The only warranties I've ever registered were my Sigma 30 and 50 1.4. The 30 because it added 2 additional years to the warranty. The 50 because it told me that I needed to.
I shoot Canon, and never had to send anything in. That said, I do read pretty much everything in the box when I buy something, and didn't notice Canon saying anything specific about registering any warranties.
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09-19-2013, 01:20 PM
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#3 | | Got MOD?
Join Date: May 2001 Location: Vancouver, BC
Posts: 7,918
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Never registered the Tamron I bought 4 years ago. I hope they still warranty it. I filled out the online registration just now anyways hehe.
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09-19-2013, 03:12 PM
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#4 | | RS has made me the bitter person i am today!
Join Date: Dec 2001 Location: right here
Posts: 4,902
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| Quote:
Originally Posted by Amuse Do you guys register your lens and camera warranties right away when you make a purchase?
| yep, at least when i buy from Broadway Camera. they do it.
__________________
now what?
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09-19-2013, 10:17 PM
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#5 | | RS has made me the bitter person i am today!
Join Date: Jan 2002 Location: Vancouver
Posts: 4,797
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I want to send in my Sigma lens to Gentec in Ontario to get it calibrated to make the focusing sharper. Anyone do something similar? I guess I have to send in my camera body too.
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09-20-2013, 10:14 AM
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#6 | | Rs has made me the man i am today!
Join Date: May 2008 Location: Burnaby
Posts: 3,148
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| Quote:
Originally Posted by Amuse I want to send in my Sigma lens to Gentec in Ontario to get it calibrated to make the focusing sharper. Anyone do something similar? I guess I have to send in my camera body too. | Just did it.
Here are some tips from my experience: - If you shoot Canon, be prepared to send your body in. Give them a call to be 100% sure, but I had to send in my 50D with my 30 1.4
- Send it yourself. I sent it though London Drugs because that's where I bought it. Yes I didn't have to pay shipping there. That said, I was never given shipping numbers because "they use their warehouse network to ship it to Gentec." Believe me, it's worth your time and effort to do it yourself. MAYBE if you bought it from an actual camera store, they'll be better.
- Be prepared to be without a camera for a while. When I sent mine in on August 7, there was a 30-day turnaround. Count the transit time, and you could be wihtout a camera for a good 6-8 weeks. It's now almost October, and still no camera coming back my way.
I really do regret not sending it in myself. In the time without a camera, I ended up just upgrading to a full frame. Sometimes I think I just did it to bide my time, but that said I'm all in for ff. Once the camera comes back from Gentec, it's going to be sold off.
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09-20-2013, 07:20 PM
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#7 | | RS has made me the bitter person i am today!
Join Date: Jan 2002 Location: Vancouver
Posts: 4,797
Thanked 347 Times in 131 Posts
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Thanks for the tips.
Wow 6-8 weeks is a long time! Do they really need to take that long to calibrate a lens?
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09-21-2013, 01:15 AM
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#8 | | Rs has made me the man i am today!
Join Date: May 2008 Location: Burnaby
Posts: 3,148
Thanked 1,053 Times in 595 Posts
| Quote:
Originally Posted by Amuse Thanks for the tips.
Wow 6-8 weeks is a long time! Do they really need to take that long to calibrate a lens?
Posted via RS Mobile | They're extremely backed up. When I called they said the actual process takes no more than a couple of days. The problem was the 30 day queue.
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