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06-09-2015, 09:27 AM
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#1 | | nuggets mod
Join Date: Feb 2002 Location: richmond
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| Telus Monthly Data Allowance
I thought they just warn you when you get close to the limit.. but this message from Telus makes it look like they're literally going to just add $5 to my bill if I go over.. does Shaw do this now too? 
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06-09-2015, 09:29 AM
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#2 | | #deephouse
Join Date: Mar 2010 Location: Vancouver
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Got this too, at 370/400gb right now...
I hate having to watch how much bandwidth i use now..
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06-09-2015, 09:36 AM
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#3 | | I contribute to threads in the offtopic forum
Join Date: Dec 2003 Location: Vancouver
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I think it's in the fine print that when you go over your limit, you'll be move to the next tier and be billed accordingly. At least with Shaw, that's how they do it.
I exceed my 250GB by 50GB or so and they never bill me though. Been with Shaw for 20+ years, maybe that's why.
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06-09-2015, 10:08 AM
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#4 | | HELP ME PLS!!!
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| Quote:
Originally Posted by mr_chin  I think it's in the fine print that when you go over your limit, you'll be move to the next tier and be billed accordingly. At least with Shaw, that's how they do it.
I exceed my 250GB by 50GB or so and they never bill me though. Been with Shaw for 20+ years, maybe that's why. | The last thing Shaw cares about is customer loyalty. Reason you're not being charged for overage is because it hasn't happened for consecutive months.
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06-09-2015, 10:24 AM
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#5 | | I contribute to threads in the offtopic forum
Join Date: Dec 2003 Location: Vancouver
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A little off topic, does Shaw Go Wifi bandwidth add to your monthly limit?
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06-09-2015, 11:35 AM
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#6 | | RS Veteran
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freakshow,
Over the past few months, I went over by maybe 500MB (give or take 250MB here and there.) I have yet to see the $5.00 charge on my bills which I pay attention to monthly.
I recently upgraded to a higher-tiered package so it worked out for me but I will continue to keep my eyes peeled in the event our household goes over.
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06-09-2015, 12:04 PM
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#7 | | #deephouse
Join Date: Mar 2010 Location: Vancouver
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They said they will start charging for over use of bandwidth in June. So this would be the month they start charging?
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06-09-2015, 12:12 PM
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#8 | | nuggets mod
Join Date: Feb 2002 Location: richmond
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Does shaw have as an explicit a policy? will switching even help me in this case?
From what I remember, all ISPs had a policy, but never enforced it.. If Telus is starting in June, does anyone know if shaw is following?
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06-09-2015, 12:22 PM
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#9 | | HELP ME PLS!!!
Join Date: Jan 2005 Location: Vancouver
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Originally Posted by mr_chin A little off topic, does Shaw Go Wifi bandwidth add to your monthly limit? | Yes
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06-09-2015, 12:24 PM
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#10 | | RS controls my life!
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^ Shaw isn't following from my knowledge, but that can change in the future.
@mr_chin the wifi bandwidth for Shawopen "should" be part of your monthly allotment but currently is not being monitored.
I personally have gone over a couple of times consecutively and they never dinged me for it. I think they have been pretty forgiving so far. Not sure how Telus will be but I am sure it's going to be $$$.
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06-09-2015, 12:26 PM
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#11 | | HELP ME PLS!!!
Join Date: Jan 2005 Location: Vancouver
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Originally Posted by Dangerphoto ^ Shaw isn't following from my knowledge, but that can change in the future.
@mr_chin the wifi bandwidth for Shawopen "should" be part of your monthly allotment but currently is not being monitored.
I personally have gone over a couple of times consecutively and they never dinged me for it. I think they have been pretty forgiving so far. Not sure how Telus will be but I am sure it's going to be $$$. | Last that I've heard, Shaw is more forgiving than Telus. Telus will begin charging you immediately if you go over.
Seriously if you guys are that worried, just make the switch to Teksavvy and be at peace.
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06-09-2015, 12:41 PM
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#12 | | #deephouse
Join Date: Mar 2010 Location: Vancouver
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It's 5 dollars for every 50 gb you go over and 10 for the next 50gb for telus.
If you have telus TV, you can add 15$ for unlimited bandwidth.
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06-09-2015, 01:08 PM
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#13 | | Zombie Mod
Join Date: Aug 2003 Location: Langley
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I just got the email today that I was at 75% of my bandwidth. I knew they were going to start charging after June 1, but I didn't take my billing cycle into account. I'm still 2 weeks away from that. I'm glad I didn't binge download on the 31st.
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06-09-2015, 02:55 PM
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#14 | | 14 dolla balla aint got nothing on me!
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I got the same email a couple days ago. Called into the loyalties department and got the unlimited data addon at no charge for 6months. Usually go over by like 200-300gb  | |
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06-09-2015, 04:24 PM
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#15 | | Even when im right, revscene.net is still right!
Join Date: May 2002 Location: vancouver
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Went over 400gb this month for telus. Let you guys know if they make me pay the overage.
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06-09-2015, 05:07 PM
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#16 | | Zombie Mod
Join Date: Aug 2003 Location: Langley
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Originally Posted by noTirl I got the same email a couple days ago. Called into the loyalties department and got the unlimited data addon at no charge for 6months. Usually go over by like 200-300gb | Did you also get any discount on the monthly charge?
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06-09-2015, 05:08 PM
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#17 | | 14 dolla balla aint got nothing on me!
Join Date: Mar 2010 Location: vancouver
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Already on a discounted plan. 40$ for home phone and internet50 expires end of the year though :/
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06-09-2015, 05:32 PM
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#18 | | I WANT MY 10 YEARS BACK FROM RS.net!
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I got a phone call from Shaw a few months back, to inform me that I'd gone over my bandwidth by more than double (500GB cap, I hit 1TB+), for three months in a row... they said not to worry, it was just a courtesy call, but if I went over the next month, they MIGHT cut me off for a couple days. Suffice to say, I dialed back the max bandwidth on my torrent clients...
Overall though, there were pretty chill about it.
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06-09-2015, 05:45 PM
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#19 | | Even when im right, revscene.net is still right!
Join Date: Oct 2007 Location: yvr
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I'm also with Telus and heard that they will start charging in June. I'm seriously considering CIK Telecom now, anyone have more feedback on them?
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06-09-2015, 06:17 PM
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#20 | | #deephouse
Join Date: Mar 2010 Location: Vancouver
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Yeah expect no CS help when its down.
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06-09-2015, 06:59 PM
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#21 | | I WANT MY 10 YEARS BACK FROM RS.net!
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i'm good to go   | |
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06-09-2015, 07:53 PM
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#22 | | RS controls my life!
Join Date: Dec 2007 Location: Vancouver
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Been going over bandwidth cap this whole year so far. They've been sending emails from month to month but have yet been charged.
Anyone here using teksavvy? How is it?
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06-09-2015, 11:07 PM
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#23 | | Where's my RS Christmas Lobster?!
Join Date: Aug 2012 Location: Vancouver
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Shaw has never charged me for going over my cap. I have a friend double his allowance and they give him a call and told him to slow down or to upgrade his plan. 
This was my usage for the last couple of months. In May I was in Vietnam so the usage was low.
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06-10-2015, 05:52 AM
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#24 | | My dinner reheated before my turbo spooled
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So, a co-worker was upset that he received an e-mail from Telus stating that they will enforce the bandwidth cap and start charging for over-usages. His household has heavy internet use. He immediately called up Telus, and the customer service rep gave him free over-usages until the end of the year.
This leads me to believe that Telus will hand-out lots of warnings before actually charging their customers.
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06-10-2015, 06:54 AM
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#25 | | I WANT MY 10 YEARS BACK FROM RS.net!
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Honestly, I don't think either of them are that concerned about it... they just want to make sure it doesn't get out of hand.
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Originally Posted by Brianrietta Not a sebberry post goes by where I don't frown and think to myself "so..?" | | |
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