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10-20-2015, 12:41 AM
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#51 | | Diagonally parked in a parallel universe
Join Date: Apr 2013 Location: Burnaby
Posts: 1,481
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Originally Posted by xXSupa  Okay that's a good point. And also since he may switch dealers, etc..
His names Kristoffer Ong | Quote:
Originally Posted by Wormiez I had a similar piss-poor experience with this guy. I was ready to place a deposit and due to his poor attitude I retracted my offer and walked. He had the dignity to even mock me for not purchasing as I walked away...
Highly would not recommend anyone to deal with him... | Quote:
Originally Posted by bcuzracecarz I also dealt with said salesman at Langley when looking at a used S4...after test driving and discussing numbers I needed a day to think, says, "are you going to buy it or not!?", me and brother got up and no longer wanted to deal with him and left. Not worth our time dealing with guys like that. There's always another car out there... | Wow, I honestly though that my experience at BMW Langley was a one-off thing, which is why I didn't really share it with anyone. Did not expect so many people having poor experiences with him. It's funny cuz people actually praised the salesperson, and the dealer, when I asked a similar question two years ago: http://www.revscene.net/forums/69038...-mainland.html
^Link is a bit outdated, but still has some helpful information that the OP may be able to use
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oOoOooOOo what does this space do
-2018 BMW F30 340i M Performance Edition - Current
-2016 BMW F32 435i MPPK - Traded
-2011 BMW E92 335i - SOLD
-2009 Chrysler Sebring Convertible - SOLD | 
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10-20-2015, 06:33 AM
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#52 | | My homepage has been set to RS
Join Date: May 2002 Location: Vancouver
Posts: 2,370
Thanked 1,874 Times in 604 Posts
| Quote:
Originally Posted by JoshuaWong are you gonna part out that 4.6L by any chance?  | Hey Joshua, not for 1yr or so........waiting for 2013/14 991 c4s pricing to drop a bit more! haha!
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16 GT3 RS
11 R8 V10
17 Long beach blue M2
86 944 Turbo with 340rwhp Lindsay Racing kit
15 991 PTS GT3
18 VW Golf R
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10-20-2015, 08:02 AM
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#53 | | :: Sells McLarens, Not tofu :okay: ::
Join Date: Aug 2007 Location: vancouver
Posts: 10,740
Thanked 11,815 Times in 3,329 Posts
| Quote:
Originally Posted by ae101 u buy a car & less then 6 months u end up selling it, so how do u want to be treated  | Of course... want repeat business from loyal customers  Quote:
Originally Posted by BEEB Went into BJ pre owned yesterday checking out the G wagon, gosh, they were busy. 3-4 salesperson closing the deal. No one on the floor to help. Went to BJ BMW and they were so slow with 3-4 sales guy greeting you thru out! | yeah it got a busy!
Sorry for not having any of us help you yesterday though. Feel free to PM me if you have questions for something specific!
__________________
19' Audi TT-RS S tronic w/ RS sport - Glacier White
13' Nissan DBA-R35 GT-R Black Ed - Black met. - "Sophia"
00' Acura 1.6EL - // Power of dreams Project - "Unity"
02' Nissan M35 Stagea - "Wynn"
91' Honda EF Civic CX - "Xander"
- The Drinker of Many Many Coffees @ McLaren Vancouver
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10-20-2015, 10:10 AM
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#54 | | My homepage has been set to RS
Join Date: May 2002 Location: Vancouver
Posts: 2,370
Thanked 1,874 Times in 604 Posts
| Quote:
Originally Posted by tofu1413 Unfortunate to hear from your experiences.
I do admit there is a sense of arrogance when it comes to working premium brands.
But tbh, how I treat my customers is how I want to be treated when I buy a car.
Car buying is not rocket science. Just the right deal, and we're not talking about just the numbers, but the whole experience overall; the complete works along with the car (the dealer, the service, the backing, the peace of mind) that is true value in the car buying experience. | couldn't agree more with you Tofu1413. Most sales guys don't understand when you start making a few bucks and want to buy something more special to reward yourself, it is not just getting the car of your dreams, but the experience of buying the car of your dreams. Since you have allot of repeat customers I am sure you are well versed in providing your customers this positive purchasing experience. 
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16 GT3 RS
11 R8 V10
17 Long beach blue M2
86 944 Turbo with 340rwhp Lindsay Racing kit
15 991 PTS GT3
18 VW Golf R
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10-20-2015, 10:32 AM
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#55 | | :: Sells McLarens, Not tofu :okay: ::
Join Date: Aug 2007 Location: vancouver
Posts: 10,740
Thanked 11,815 Times in 3,329 Posts
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To be frank, premium service is basic for a premium dealer. gotta rep the brand yo.
Word really gets around in Vancouver, so a bad rep isnt a great thing.
I did have a few disgruntled customers, but the reasoning were simple: the car constantly gave them headaches or they were being completely unreasonable.
After sales service I try to help out as much as I can, as I completely understand how troublesome sometimes from a customer stand point (I get annoyed by my own car issues too), putting in a few words here and there making things easier for the customer keeps them happy!
__________________
19' Audi TT-RS S tronic w/ RS sport - Glacier White
13' Nissan DBA-R35 GT-R Black Ed - Black met. - "Sophia"
00' Acura 1.6EL - // Power of dreams Project - "Unity"
02' Nissan M35 Stagea - "Wynn"
91' Honda EF Civic CX - "Xander"
- The Drinker of Many Many Coffees @ McLaren Vancouver
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10-20-2015, 10:36 AM
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#56 | | Willing to sell body for a few minutes on RS
Join Date: Apr 2011 Location: North vancouver
Posts: 12,089
Thanked 31,165 Times in 7,156 Posts
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People are naturally attracted to what is familiar if its a good experience. I for one would show loyalty to the sales guy/team that made my buying experience enjoyable. Hell I've even paid more money (albeit negligible) to shops that I'd rather support. Its just like being a regular at a restaurant or bar.
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98 technoviolet M3/2/5 Quote:
Originally Posted by boostfever Westopher is correct. | Quote:
Originally Posted by fsy82 seems like you got a dick up your ass well..get that checked | Quote:
Originally Posted by punkwax Well.. I’d hate to be the first to say it, but Westopher is correct. | | |
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10-20-2015, 10:40 AM
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#57 | | :: Sells McLarens, Not tofu :okay: ::
Join Date: Aug 2007 Location: vancouver
Posts: 10,740
Thanked 11,815 Times in 3,329 Posts
| Quote:
Originally Posted by westopher People are naturally attracted to what is familiar if its a good experience. I for one would show loyalty to the sales guy/team that made my buying experience enjoyable. Hell I've even paid more money (albeit negligible) to shops that I'd rather support. Its just like being a regular at a restaurant or bar. | need more customers like you.
I have met people that cheap out on $50 and end up driving cross town to do a deal...
then in turn tells me they had a shitty post sale experience when they come back for servicing. 
__________________
19' Audi TT-RS S tronic w/ RS sport - Glacier White
13' Nissan DBA-R35 GT-R Black Ed - Black met. - "Sophia"
00' Acura 1.6EL - // Power of dreams Project - "Unity"
02' Nissan M35 Stagea - "Wynn"
91' Honda EF Civic CX - "Xander"
- The Drinker of Many Many Coffees @ McLaren Vancouver
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10-20-2015, 10:56 AM
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#58 | | Need my Daily Fix of RS
Join Date: Nov 2014 Location: Burnaby
Posts: 276
Thanked 247 Times in 90 Posts
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I would suggest Open Road Bmw. Or for that matter any Open Road.
Great Customer service. | |
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10-20-2015, 12:57 PM
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#59 | | y'all better put some respeck on my name
Join Date: Dec 2002 Location: Vancouver
Posts: 18,225
Thanked 9,244 Times in 2,359 Posts
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Seriously the best place for deals is BJ. I deal with Khan (didn't know tofu worked at BJ) and got two new BMWs from him in August. There's no BS and the discounts are deep.
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10-20-2015, 03:08 PM
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#60 | | RS Lurker, I don't post!
Join Date: Oct 2015 Location: Vancouver
Posts: 2
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I've decided against leasing ($7500 interest over $30,000 depreciation, almost 25%)... Does anyone know when incentives usually roll around? Dealers claim they only have a profit margin of 8% but I find it hard to believe they would disclose their true margin. With that being said, do you think 8% off MSRP is reasonable at the end of the year?
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10-20-2015, 03:20 PM
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#61 | | Diagonally parked in a parallel universe
Join Date: Apr 2013 Location: Burnaby
Posts: 1,481
Thanked 3,177 Times in 621 Posts
| Quote:
Originally Posted by nucks2011 I've decided against leasing ($7500 interest over $30,000 depreciation, almost 25%)... Does anyone know when incentives usually roll around? Dealers claim they only have a profit margin of 8% but I find it hard to believe they would disclose their true margin. With that being said, do you think 8% off MSRP is reasonable at the end of the year? | 8% sounds about right. Dealers don't actually have much mark-up on new cars. That's why they charge you so many fees (finance fee, documentation fee) to make up for that.
They usually have more room to negotiate for pre-owned cars. At least that's what I was told.
__________________
oOoOooOOo what does this space do
-2018 BMW F30 340i M Performance Edition - Current
-2016 BMW F32 435i MPPK - Traded
-2011 BMW E92 335i - SOLD
-2009 Chrysler Sebring Convertible - SOLD | |
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10-20-2015, 03:24 PM
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#62 | | Where's my RS Christmas Lobster?!
Join Date: Jul 2004 Location: vancouver
Posts: 876
Thanked 196 Times in 41 Posts
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Depends on what model you are looking for. I see $ off and interest rates incentives on the 3 series and a few other models now.
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10-20-2015, 10:43 PM
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#63 | | I *heart* Revscene.net very Muchie
Join Date: Aug 2008 Location: space
Posts: 3,524
Thanked 1,584 Times in 633 Posts
| Quote:
Originally Posted by Urrtoast I would suggest Open Road Bmw. Or for that matter any Open Road.
Great Customer service. | i hope your being sarcastic
__________________ http://i55.tinypic.com/jujz2q.gif Quote:
Originally Posted by hk20000 I went up to a cute chick and asked her if she'd let me take a photo of her for $30 she slapped me, she said to me that "I AIN'T A WHORE!"
But other than that I have seen every car on display in DTP just by cruising about in Richmond, thank you very much for collecting them together and get someone to sing a cover for "fuck you".
OH FUCK YOU OH OH OOOOH~ | Quote:
Originally Posted by Neva wtf man? what the hell kind of women do you go for? spca is for animals not dates... | | |
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10-21-2015, 12:07 AM
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#64 | | :: Sells McLarens, Not tofu :okay: ::
Join Date: Aug 2007 Location: vancouver
Posts: 10,740
Thanked 11,815 Times in 3,329 Posts
| Quote:
Originally Posted by xXSupa 8% sounds about right. Dealers don't actually have much mark-up on new cars. That's why they charge you so many fees (finance fee, documentation fee) to make up for that.
They usually have more room to negotiate for pre-owned cars. At least that's what I was told. | depends on the pre owned car as well....
volume stuff/ bread and butter X1 / 3 series / some 4 series... and even X3....
jesus. what mark up. especially the 1 year old or younger units.
certified pre owned? same. dealer pays for the certification... and cuts quite a bit into the gross / mark up.
__________________
19' Audi TT-RS S tronic w/ RS sport - Glacier White
13' Nissan DBA-R35 GT-R Black Ed - Black met. - "Sophia"
00' Acura 1.6EL - // Power of dreams Project - "Unity"
02' Nissan M35 Stagea - "Wynn"
91' Honda EF Civic CX - "Xander"
- The Drinker of Many Many Coffees @ McLaren Vancouver
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10-22-2015, 10:16 AM
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#65 | | Diagonally parked in a parallel universe
Join Date: Mar 2002 Location: bc
Posts: 1,405
Thanked 119 Times in 53 Posts
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Originally Posted by tofu1413 Of course... want repeat business from loyal customers
yeah it got a busy!
Sorry for not having any of us help you yesterday though. Feel free to PM me if you have questions for something specific! | Hey Post up your pic, so I know who I should grab when I go in again ! I can't ask the front desk ladies like "Hi, I'm here looking for Tofu"
btw, we saw a young fellow staring at us when we left the parking... a fairly young fellow in his 20's I think. Was that you? We were driving a grey MB C class
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10-22-2015, 10:25 AM
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#66 | | :: Sells McLarens, Not tofu :okay: ::
Join Date: Aug 2007 Location: vancouver
Posts: 10,740
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There's four younger chinese/ asian guys here.... 
I think asking for "tofu" would work... as reception already knows now. 
__________________
19' Audi TT-RS S tronic w/ RS sport - Glacier White
13' Nissan DBA-R35 GT-R Black Ed - Black met. - "Sophia"
00' Acura 1.6EL - // Power of dreams Project - "Unity"
02' Nissan M35 Stagea - "Wynn"
91' Honda EF Civic CX - "Xander"
- The Drinker of Many Many Coffees @ McLaren Vancouver
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10-22-2015, 11:18 AM
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#67 | | Witness protection
Join Date: Apr 2001 Location: GVRD
Posts: 14,427
Thanked 5,343 Times in 2,222 Posts
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Originally Posted by BEEB Hey Post up your pic, so I know who I should grab when I go in again ! I can't ask the front desk ladies like "Hi, I'm here looking for Tofu"
btw, we saw a young fellow staring at us when we left the parking... a fairly young fellow in his 20's I think. Was that you? We were driving a grey MB C class | pic too scary. pm him and ask for contact info instead 
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"The guy in the CR-V meanwhile, he'll give you a haughty glare. He's responsibly trying to lessen his impact, but there you go lumbering past him with your loud V8, flouting the new reality. You may as well go do some donuts in a strawberry patch and slalom through a litter of kittens." Dan Frio, Automotive Editor, Edmunds
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10-22-2015, 11:40 AM
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#68 | | :: Sells McLarens, Not tofu :okay: ::
Join Date: Aug 2007 Location: vancouver
Posts: 10,740
Thanked 11,815 Times in 3,329 Posts
| Quote:
Originally Posted by thumper pic too scary. pm him and ask for contact info instead | i'd be like: oh hey... BEEB
__________________
19' Audi TT-RS S tronic w/ RS sport - Glacier White
13' Nissan DBA-R35 GT-R Black Ed - Black met. - "Sophia"
00' Acura 1.6EL - // Power of dreams Project - "Unity"
02' Nissan M35 Stagea - "Wynn"
91' Honda EF Civic CX - "Xander"
- The Drinker of Many Many Coffees @ McLaren Vancouver
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10-22-2015, 11:45 AM
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#69 | | Witness protection
Join Date: Apr 2001 Location: GVRD
Posts: 14,427
Thanked 5,343 Times in 2,222 Posts
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ha... actually, you star in your own sales videos on the BJ website so i guess your cover is blown 
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"The guy in the CR-V meanwhile, he'll give you a haughty glare. He's responsibly trying to lessen his impact, but there you go lumbering past him with your loud V8, flouting the new reality. You may as well go do some donuts in a strawberry patch and slalom through a litter of kittens." Dan Frio, Automotive Editor, Edmunds
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10-22-2015, 05:08 PM
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#70 | | Rs has made me the woman i am today!
Join Date: Jan 2011 Location: Vancouver DT
Posts: 4,314
Thanked 2,796 Times in 915 Posts
|  "are you tofo?..you all look the same"
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Fly Your Own Flag.
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10-22-2015, 09:17 PM
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#71 | | I *heart* Revscene.net very Muchie
Join Date: Aug 2008 Location: space
Posts: 3,524
Thanked 1,584 Times in 633 Posts
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looks like tofu might be the next michael ho
__________________ http://i55.tinypic.com/jujz2q.gif Quote:
Originally Posted by hk20000 I went up to a cute chick and asked her if she'd let me take a photo of her for $30 she slapped me, she said to me that "I AIN'T A WHORE!"
But other than that I have seen every car on display in DTP just by cruising about in Richmond, thank you very much for collecting them together and get someone to sing a cover for "fuck you".
OH FUCK YOU OH OH OOOOH~ | Quote:
Originally Posted by Neva wtf man? what the hell kind of women do you go for? spca is for animals not dates... | | |
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10-23-2015, 12:46 PM
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#72 | | :: Sells McLarens, Not tofu :okay: ::
Join Date: Aug 2007 Location: vancouver
Posts: 10,740
Thanked 11,815 Times in 3,329 Posts
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Originally Posted by ae101 looks like tofu might be the next michael ho | PRINCE OF BMWSSSSSSSSSSSSS 
YEAH RIGHT.
i dont need commercial on chinese tv dancing around... BO MA WONG JEEEE SON.
__________________
19' Audi TT-RS S tronic w/ RS sport - Glacier White
13' Nissan DBA-R35 GT-R Black Ed - Black met. - "Sophia"
00' Acura 1.6EL - // Power of dreams Project - "Unity"
02' Nissan M35 Stagea - "Wynn"
91' Honda EF Civic CX - "Xander"
- The Drinker of Many Many Coffees @ McLaren Vancouver
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10-24-2015, 07:02 PM
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#73 | | NOOB, Not Quite a Regular!
Join Date: Apr 2015
Posts: 41
Thanked 8 Times in 4 Posts
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Originally Posted by xXSupa Wow, I honestly though that my experience at BMW Langley was a one-off thing, which is why I didn't really share it with anyone. Did not expect so many people having poor experiences with him. It's funny cuz people actually praised the salesperson, and the dealer, when I asked a similar question two years ago: http://www.revscene.net/forums/69038...-mainland.html
^Link is a bit outdated, but still has some helpful information that the OP may be able to use | the funny thing is, his google reviews are very high https://www.google.ca/#q=bmw+langley...f81cbcd0a464,1 | |
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10-24-2015, 07:06 PM
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#74 | | NOOB, Not Quite a Regular!
Join Date: Apr 2015
Posts: 41
Thanked 8 Times in 4 Posts
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Originally Posted by ae101 pm tofu1413, hes been pretty hot lately with his bimmer sales
but seriously hes been doing well, he in BJ sales & alot of members has got there M cars from him lately | tofu is only selling used I think....
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10-25-2015, 11:29 AM
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#75 | | :: Sells McLarens, Not tofu :okay: ::
Join Date: Aug 2007 Location: vancouver
Posts: 10,740
Thanked 11,815 Times in 3,329 Posts
| Quote:
Originally Posted by Jtseng tofu is only selling used I think.... | yep.
however, i have someone at new car side that can help out as well.
__________________
19' Audi TT-RS S tronic w/ RS sport - Glacier White
13' Nissan DBA-R35 GT-R Black Ed - Black met. - "Sophia"
00' Acura 1.6EL - // Power of dreams Project - "Unity"
02' Nissan M35 Stagea - "Wynn"
91' Honda EF Civic CX - "Xander"
- The Drinker of Many Many Coffees @ McLaren Vancouver
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