Canadian Customs...Fail.
 

I ordered a sweater online and once it arrived, it got held by customs. So I filled out the one time power of attorney forms to have it cleared. however, after sending them this form, the sweater is somehow still behind, got shipped to toronto for some reason. so i called DHL, who explained that customs emailed the website that sold me my sweater for the sweaters fabric content
WTF????
http://i10.photobucket.com/albums/a1...south/fail.jpg

making sure it isnt made of explosive thread or something

At least you know where it is. Mine has been out for delivery since the 31st. lol @ DHL.

I like how they sent it toronto. then back to richmond. then back to toronto in the same day.

The issue is DHL. They're the worst company I have ever dealt with and I will never purchase anything that is shipped through them. And be warned, DHL will keep giving you excuses and the run around to the point where you feel like going postal on their customer service reps but when you think you're package is forever lost some DHL jackass driver will delivery it and leave it at your front door, in plain sight so anyone can steal it even though the package has a signature option.

Edit:

Oh, and they're notorious for showing "out for delivery "customer not home" even though you were home and no DHL came by.

Yeah... DHL sucks.

I believe Ulic has something to say about this issue

:werd:

and its fucking expensive too

It's DH Fail for a reason.

want to pm me your DHL tracking number?? I might be able to help you out... :)

damn these delays and shit.. still havent gotten 3 things i bought of ebay

username JackAss offering help..........
lol

DHL is the worst shipping company ever..

thats right... you have a problem?? :confused:

shoulda shipped it via Fedex! ;)

my order from ncix on the 18th of december, kept getting 'delayed due to weather' yet i see purolator trucks going up and down my street... call to complain and i get "ur call is important to us...." for like 2hrs

then i wrote a lengthy email complaint and BAM it gets shipped the next day (yesterday)

and get rape with customs/handing/clearing fees

is it possible they have a richmond in ontario as well? im assuming its moving from terminal to terminal while they determine whether it could be shipped to the west side.

and i can actually believe them when they say they have to contact the manufacturer of the clothing. you wouldnt believe what type of information my broker needed in order for me to clear a few company shirts through the border. it was ridiculous!

Yup...they are very specific. Some of the things they require are: material type, material content, country of manufacture, country of origin, etc. Shipments get delayed by customs if these are not properly filled out by the shipper.

I've used DHL several times, and have never had a problem whether it was shipping/receiving or having an item picked up for delivery.