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08-31-2009, 12:52 PM
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#1 | | Banned By Establishment
Join Date: Mar 2006 Location: Richmond
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| can anyone get through to rogers customer service?
I keep getting this stupid recording about the iphone 3Gs. I've been on hold for 10 minutes now, and I can't tell if i thinks i want an iphone or if it's going to get me through to customer service.
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08-31-2009, 12:58 PM
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#2 | | Banned (ABWS)
Join Date: Sep 2006 Location: vancouver
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Ya it does that a lot, did you say talk to a representative? It's probably just really busy
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08-31-2009, 12:59 PM
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#3 | | Banned (ABWS)
Join Date: Feb 2007 Location: Vancouver
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ya that new skytrain has been interfering with phone lines
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08-31-2009, 01:10 PM
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#4 | | Banned (ABWS)
Join Date: May 2008 Location: B.C.
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^ lol.. geez.. again ?
i thought you already got red flagged
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08-31-2009, 01:11 PM
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#5 | | Banned (ABWS)
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ya i got redflagged for voicing my opinion and not breaking any rules
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08-31-2009, 01:13 PM
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#6 | | Banned By Establishment
Join Date: Mar 2006 Location: Richmond
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also their retentions is stupid. Goodbye rogers.
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08-31-2009, 01:16 PM
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#7 | | Banned (ABWS)
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| Quote:
Originally Posted by pandalove  ya i got redflagged for voicing my opinion and not breaking any rules | it was pretty funny until 4 or 5 threads are like this
got a question for you ... 
did the new skytrain also damaged your brain cells ?  | |
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08-31-2009, 01:20 PM
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#8 | | OWNER/C.F.O./MONEYMAN
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voicing ur opinion in a thread related to the topic = ok
voicing ur opinion in threads no where near the topic = the reasoning for those awkward moments you have on every date.
to the OP, its monday, anyone and everyone with phone problems or changes is tryign to get a hold of rogers. ur best bet is wed or thursday (if not anywhere near a long weekend or holiday) otherwise, expect 30mins+, try getting a hold of someone on saturday... u might want to pack a lunch, a drink, and a couple jello pudding snacks, ur gonna be on hold for a while.
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08-31-2009, 01:24 PM
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#9 | | Banned By Establishment
Join Date: Mar 2006 Location: Richmond
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there retentions are annoying, i told them that telus was offering something better (65 a month after taxes) and they told me to go with them.
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08-31-2009, 01:30 PM
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#10 | | Banned (ABWS)
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| Quote:
Originally Posted by MajinHurricane there retentions are annoying, i told them that telus was offering something better (65 a month after taxes) and they told me to go with them. | HAHA........... you made a fool out of yourself  | |
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08-31-2009, 01:37 PM
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#11 | | Banned By Establishment
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Originally Posted by silk HAHA........... you made a fool out of yourself | I save money and I make a fool out of myself?
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08-31-2009, 01:43 PM
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#12 | | How I Mod your mother
Join Date: Jul 2004 Location: Crayon Box
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I've always had the best luck after 6pm, sometimes even as late as 10pm
No joke
__________________ Quote: | [19-07, 16:52] bloodmack: EB did u change my avatar and title?
| Quote: | [19-07, 16:54] El Bastardo: bm i have no idea what you're talking about because i don't speak gorilla
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08-31-2009, 02:37 PM
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#13 | | 14 dolla balla aint got nothing on me!
Join Date: Jun 2009 Location: Richmond BC
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You sir need a speaker phone, no way im calling any customer service line without one.
__________________
Rest In Peace Mom. Love You Forever. 05/26/09
Noob In Training.
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08-31-2009, 04:16 PM
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#14 | | RS.net, helping ugly ppl have sex since 2001
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They need to change their CS lines with the option of hanging up and getting a call back yet holding your line in queue. I love companies with that option.
While were talking about calling CS fuck I hate calling Telus and getting somebody from Manila picking up trying to solve tech issues. 30 min wait + 30 mins on without solving anything sucks balls.
__________________
"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!
GREG ADAMS!! GREG ADAMS!!"
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08-31-2009, 04:16 PM
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#15 | | Need to Seek Professional Help
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is it the skytrain? i thought it went to that recording when i tried to call rogers cause I was calling with another phone on a different carrier?
try asking to go to a different department and ask to me transferred to the department you are looking for. i recently lost my cellphone in richmond around the new skytrain and had to go to technical support and be asked to transfer to lost department cuz i was stuck at the iphone recording.
__________________ Quote:
Originally Posted by Jun Kitami sounds like a buncha faggot noobs to me...
then again, what do I know... i've only been here since 2000 | /// E46 328i | |
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08-31-2009, 05:04 PM
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#16 | | Head Moderator
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You aren't the only one. I've been having troubles getting a hold of a CSR for the past few days. I figured the last time of being on hold for 45 minutes before losing signal, causing my call to drop, was the last straw. Time to switch.
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08-31-2009, 05:29 PM
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#17 | | I *heart* Revscene.net very Muchie
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Originally Posted by MajinHurricane there retentions are annoying, i told them that telus was offering something better (65 a month after taxes) and they told me to go with them. | Call again and try a different rep. Telus had a better $45 plan than the one Rogers was offering so they matched it for me and added some stuff for free.
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