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^hhahaha sorry but that was kinda funny |
Ya I was like WTF.....so I wrote to there customer service asking if they could send another one....THey said they would fix it and apologized for the inconvience..... then they sent me a coupon for a free bag, any size or treats or case of canned food along with an apology letter! Best customer service I have received in a LONG time!!! |
^ wow! did you have to present them with a picture of the coupon or etc? |
Nope they were just very apologetic when I emailed them, and then sent the coupon for any size bag......amazing customer service! |
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I thought i was the only one. Oh well. |
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