my friend also got the notice in the mail. he wants to be compensated, but from the wording in the letter it appears his claim needs to be backed up with a dealership diagnosis that the coils were faulty (which he has) and were replaced by an authorized mechanic, which he did not because the coils were bought from a vw dealer and installed by himself...

customers usually get MSRP.. unless theyre returning/ regular customers.


ahhh.. nothing beats staff pricing.

all you have to do is ask.

I went to Wolfe Mazda to buy all my parts for my RX7 rebuild. When I said I would buy all my parts through them I asked what he could do for me. I get wicked prices and they have now earned my business. I've spent over 2k purely on gaskets/washers/small items etc. And not my engine blew again so I need more parts. Guess where I'm going... they treated me well the first time around so they're getting more business.

Just ask...

working at a BMW dealership and knowing how warranty works, I don't see it being an issue. What the dealer would just do is claim it now, and when they get paid out from the manufacture they will actually come out ahead because all warranty claims are paid out with labour included.

The dealership is doing their job. If you think its too much look elsewhere...plain and simple.
It doesn't matter what the car is...high end or not...if you can get the part cheaper elsewhere...just get it and stop whining
I have a BMW and if I can get the exact same part (same part #) down south and it being cheaper, for example, I will...

this goes for anything you buy...

Therefore you should buy the minimal necessary when you buy a car.

in theory a Corolla will do everything well LOL.

But it's a consumer's market, and consumers are not logical animals.

my grandparent's 08 Corolla did the most insane thing ever.

4 months after they bought it, it refused to start, and if it did it would shut itself off within 20 seconds, unless you kept the revs at 4000k (lol listen to that 4 banger)
At that point the car only had 400km in it (they only use it to go to Yaohan, but they live like <1km away from it)

Called up Richmond Toyota, and the service guy thought I was crazy, citing that "THIS AINT A GM, COROLLAS DON'T DO THAT". After a while of explaning, they sent a tow truck, one day service, got everything fixed (turned out the ECU raped itself) for absolutely nothing. Moral of the story - corollas do fuck up, just not very often.

Complaining about $54 for a coil pack? Guess you've never worked on many cars before. Most cars on the road would average more than $100 per coil, and many cars are in the $200-$300 range (and I'm not talking about high-end cars either).

I did a $1,000 repair on an A4 that came up under recall later on (the timing one), and Audi re-imbursed her the full amount, even though we're an independent shop.

Another Audi customer had new coils replaced by us at a cost of $80 per coil (before the PRICE DROP). All they had was an invoice from us and Audi still gave them back the $80 per coil they paid (plus labour) even though the current price is much lower.


I sometimes wonder why some people have so many problems with dealers when most people I know have things go smoothly.

Wasn't it not that long ago that you posted a thread about how badly dealerships have ripped your customers off? Something about knowingly selling sham extended warranties that had fine print contradicting official service intervals directly from the manufacturer? These are all the same appalling crew of pirates. So what makes you so skeptical of dealerships apparently having bent so many people over in other respects?

try a nissan/infiniti ign.coil is about $140.

and usually its hard to trace to a single cylinder and if you do, the rest are most likely to fail within a few months, so usally have to replace them all, for a v6 thats over $800!

if you can't afford to take your car to a dealership then don't. simple!

You charge labor for replacing coil packs on an Audi?! I'd love to go to your shop LOL. I've never seen a shop charge for a 2 minute job that requires almost no tools at all.

Let me know where this shop is so I can come there the next time my coils blow!