just cancelled service with fido
 

and they said need 30 days for the request to go through, meaning i have to pay that 30 days of unused service because i already got a new phone and plan with rogers.

did anyone ever dealt with this? why should i pay for something im not using, i called today to cancel, and i want it cancelled now. that request has nothing to do with me.

You could've just transferred your account from Fido to Rogers without being penalized, even if you are on a contract.

I don't see why you need to pay a month's unused service.

because i didn't want the same number. this is the first time i've ever cancelled with a provider and going to another, so im not very experienced with these kinda stuff.

but paying for something im not using is just common sense. there's no way im paying it

its 30 days notice on ur invoice tho under t&c

i checked the T&C and it says nothing about 30 days notice... correct me if i am wrong.

i believe its pg 2 line 11

just out of curiosity...what plan did you go with Rogers?
my friend is nearing the end of his contract with fido and he's thinking about transferring too

Changes to your account (e.g., monthly airtime plan, options or identifiers) will not take effect until after your next billing date.

if that's the one, i called to cancel on the 5th, and my billing cycle is the 6th, so why should i go through another month of unuse service? they should immediately cancel my phone the next day which is the end of my billing cycle.

if your friend is planning on signing a contract with rogers, he must subscribe to one of the $50 plans.

100 weekday minutes + 100 bonus
500mb data
call forwarding whocalled and call manager
choice of feature includes my5 local, unlimited txt, extra minutes, etc.

first month includes call display and voicemail for free. if he decides not to keep these features he will have to call in after a month to remove these.

also the first 2 month is unlimited local calling.

The t&c that u said is line 12.

Look above it
Posted via RS Mobile

it sucks that you have to pay an extra month. i did as well when i cancelled w/ bell. but i figured it's something you have to do regardless. part of their process that you cant get out of. at least now you know in the future to call ahead of time so you wont get sucked into pay out another month.

Okaaaaaaay... so the phone is out of service now. Guess I have to make another call to ask if I am still gonna be billed for the next 30 days...

which number do you call to ROGERS to transfer your FIDO number and contract over? Is it possible to do this with a year left on contract?

*sorry for thread jacking..

I think it's safe to say you will be. When mine was cut, they charged me for an extra month of service.

you don't.. you just go into rogers and ask them to port your # over, and you'll be charge $100 bux regardless of if u have 1 month left on your contract..

So I called in today and they said my service is cancelled but I still have to pay the month of nov to dec
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http://fido.ca/web/content/terms/fid...and_conditions

31. Unless otherwise permitted by applicable law:

* you may terminate all or any part of your Services or accounts upon no less than 30 days advance notice by contacting Fido at the appropriate points of contact specified in these Terms; and
* Fido may terminate all or any part of your Services upon no less than 30 days advance notice to you at your billing address.

Applicable service charges continue to apply until the end of the notice period or until the Services are no longer accessible by you, whichever is later. The transfer of your telephone number to another telecommunications service provider constitutes a termination of the applicable Service(s) and an ECF may apply as set out in Section 8.

u should change it to the $10 plan for ur next billing cycle so u dont hv to pay full amount