not getting DL speeds im paying for with Shaw?
 

ok so i finagled a new deal with Shaw yesterday for Extreme Internet for $28/month. i should be getting 15Mbps downloads but im scarcely breaking 8.5 Mbps

i tested on bothe speedtest.net and speakeasy.net

shouldnt i hit a minimum of 10-12 Mbps???

:cry:

15 is theoritical speeds
it will never be there without speedboost
Posted via RS Mobile

If you just switched yesterday, it could take some time for your account to be provisioned before you'll see the new speeds.

IIRC, cable modems download a config file from something called a Cable Modem Termination System, which directs the cable modem on how to operate. 1 way to force the cable modem to download a new config file from the CMTS could be to unplug the modem, coax and all, and replug it back in.

Also, if the computer you're doing the speedtest from is on a wireless network, that could also affect your speeds.

yeah, i tried both wired and wireless. i'll reboot the modem/router tonight and see if that helps.

8Mbps is a far cry from 15 Mbps.

Call them. We were paying for like 10Mbps, only got like a quarter or half of it, called in and bitched, now we're back to normal.

Under your modem, there should be a Mac Address printed on the sticker ( the last one on the sticker ), pm me with the mac maybe i can help u from there

well, the wiring in your house matters too, if its bad or rather old that might affect your results, as well 15Mbps is prob including speedboost, so you cant expect to be up there 24/7.

i was on extreme as well and i was only getting max 1.2mbs bt speed
and now on regular high speed only 900kbs so i rather save my 15 bucks

im only paying $28/mo for extreme

finally bugged shaw about it, using their live online help. im now getting 22 Mbps.

w00t.

So...what was the problem?

read the first post lol

from 8 Mbps :cry: ->22 Mbps now :thumbsup:

is that 22Mbps consistant if you're using some private torrent site? (that's the only true way i can tell i'm getting the speeds I want)

i got shaw extreme too.

but when i download stuff from steam, i am barely getting 2mb/sec

i must bitch too. can i be my router's problem? my router is about 4 years old.. it's the last gen linkysis B or G model.

^megabits vs megabytes.

i have 54mbps over wireless, should i still be expecting the "theoretical" speed from Shaw extreme? or should i call n complain?

what speeds are you getting?

plug your modem directly into your PC then do a speed test then.

if you are not getting close to what you paid for call and ask shaw for help.

Also know that 15 Mbps is the theoretical speed you get from shaw servers (ie. shaw's site). All other sites will not beable to handle the 15 Mbps. The speed on everything other than shaw run will never be close to the theoretical.
Posted via RS Mobile

dont forget its also depenant on the server thats sending you your info/downloads.

http://www.speedtest.net/result/630833538.png

I did the test while I've got about 5 torrents going (downloading approx 550kb/sec at the moment and uploading ~20kb/sec).

I'm on Shaw Xtreme-I too.