would you quit your job....
 

if you feel you couldnt handle the tasks and the stress? or would you do something about it? the reason i ask is becuz im getting overwhelmed by my job right now. There's a lot of stress to deal with and its a very mentally demanding position. I am in the dilemma right now of possibly quitting and calling it a day or try to learn more about the job but possibly get really stressed and mentally drained? The pay is very good though but im more concerned about whether this is something i can do and survive....

The nature of my work is mediating between the buyer n the seller of any complains, issues, demands, etc. i hear whiners, assholes, grumpy ppl, really pissed off ppl and much more.

Go to your manager or supervisor and ask for help. This should be your first step and talk about your concerns about the job. The manager or supervisor should provide some support and accommodation to help you out.

If they are reluctant to do this, you have 2 options: try to pull through it by yourself or quit because it is obviously not the work environment you want to a part of.

talk to HR ??? I love my job <3

Are you on drugs? HR won't do shit.

Talk to your immediate supervisor and/or manager for help. If they can't resolve your issue, either 1. They're morons or 2. You really aren't cut out for your job.

i just spoke with my manager(the guy originally in my position) and the HR and they seem to be somewhat helpful but i think its becuz they dont want me to leave the position. They do not think im a valuable employee, they just cant find any other person who wants the job position becuz apparently its very stressful and mentally draining. There were 2 ppl before me who applied to this position and quit cuz they cant handle it. Now my manager wants out of it so that tells me something is definitely not right about this position. My dilemma still remains of if i decide to quit, ill have to look for a job again versus i have a job but get stressed and mentally drained.
If it was up to you guys, what would u have done?

Maybe you need to change your attitude when at work? Turn on the cold hearted dick switch and try not to get to emotionally involved in the resolutions. I work with my dad and he's the biggest prick of a boss you'll ever find but I've learned over the years to filter out his bullshit. I basically have to checkout when I get to work or I wouldn't be able to handle him. I know it's not exactly the same situation but I to hated my job so much I couldn't stand being around him but I've totally changed my attitude and it has helped.

He does it to because outside of work he's a totally different person, night and day.

^
I agree with quasi on this.

You need to turn emotions off when it comes to work. Which means, you need to be a real dick/asshole and set things straight with whatever and whomever you deal with. This is really the only way to become better at your job and to be able to balance your life between work and your own sanity.

What I find helps alot when I'm stressed at any job is to stop caring. Just do what you are paid to do and be an asshole if needed.

i like that advice although i cannot just "not care" about the job becuz unfortunately my job requires follow ups, constant contacts and immediate relief. to stop giving a care would mean getting customers even more pissed off. emotional wise i have no problem turning off. The mentally demanding stress and lack of experience i think is my biggest factor. And to be honest, i am not too fond of ppl venting their problems to me.

look for a new job but don't quit untill you find one better... if you quit you might not find anything after.

If you don't mind me asking.. what is your position?

You could also do this:

Tough it out for long enough until you're basically irreplaceable (seems like you're halfway there already!) and then say you're ready to pack it in unless they do something about it.

To gain leverage, you need to identify ways that they can improve the situation. Ie. Hire an assistant, create another person of your role to have a back up and share load (I can't imagine what you'd do if you needed to take a vacay). Also identify things that are seriously wrong with the way things work.

If none of that works... you may have to leave. It sounds like you're learning a lot so that could potentially lead to somewhere else. Also, constantly be on the lookout for other opportunities. Don't get stuck in a rut!

This is great advice! Instead of just allowing your job to overwhelm you, be proactive in figuring out how to make it easier on you - as RF says, figure out specific things that are wrong with position, or how things are done... then figure out how those things can be addressed. If you just come out with complaints, you look like a whiner, but if you also present solutions, you look like someone with the company's interests in mind rather than just your own, and your ideas are a lot more likely to be implemented or at least considered seriously.

If you decide to follow this particular advise, make sure you aren't job browsing while at work.

Seriously. Some retard did this, got fired and then posted it on RS.

job browsing at work..lol what a slap to the employer's face:lol

i job browse during work at least once a week, along with hours per shift to do some good time wasting

You can still do your job without getting emotional/caring too much. I've worked in hr and I don't go home crying that someone had to be disciplined/fired. I've engaged in heated disputes between employer/e without having to pussyfoot my way around the office afterwards. You need to follow quasi's advice n draw a line between you-at-work, and you-off-work.
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Agreed.

To use some corporate lingo, "identify areas for improvement, escalate, implement as a change agent". Now this may not work for your specific situation, so you need to make them an offer you can't refuse... ie. Hiring another person will be more profitable for the company as you'll be able to get through more work. etc. etc.

sounds like it's the nature of the job that's stressful, not that you are not skilled/educated

i would just quit, it's not worth the stress....but do find a new job first...

I browese Job ad's at work all the time..

My boss knows this.. as long as my employer keeps me happy. he knows i wont leave..

Im underpaid.. he knows that as well.. but i stick around.. I have some loyalty.