ruthy, since you asked me to post in this thread, here it is, but i'm with Fido not Telus:

$50 + tax for
-2500 txts
-200 day time
-unlimited fido & rogers
-unlimited evening starting 5
-caller's ID
-500mb

hope that helped :)

Anyone having luck with retentions lately?

I'm currently at $65 a month and they're not budging :devil:
200 min+100 bonus min
favorite 10
unlimited msg
free after 6pm+weekends
6 gb data
free caller id

I told them I wanted the sask55 plan, which I had several people deny of it.. and then I told them I wanted to pay below 60 around $55, and then they gave me a piss poor plan with 500mb.. or 1gb for $65 WTF?

I KNOW some people are getting the sask55/student50.... :( I will resign a contract ASAP if I get it for the Galaxy S3.... screw the Iphone..

Any hints, tips?

TIA

Bump: This the plan they gave me a few months back. Not the greatest but decent.
300 anytime minutes
6gb of Data
Unlimited text/pic messaging
Caller I.d/Conference Calling/Voice Mail3
Free after 6pm & weekends
$55+tax no other fees.

Well, my brother has been using telus for 10+ years for home and business! Recently he called into retentions to resign 3 years and got a super rare plan.

Unlimited local calling
Unlimited messaging
Speech to text Voicemail
Call ID
6 Gigs of Data

$92/month after taxes

He's pretty happy as he'll never go over his minutes and pay glove fees ever again!

How do you "ask for more" after what's been offered to you?

I spoke to retentions today and they told me they'll give me an expired promo plan:

200 mins, 6 gb data, 10 favourite #, unlimited text/mms, early evenings/weekends, caller id+vm, for $65 + tax.

Very standard. I know they have better ones...do I say "try harder?" "xxx has this so and so plan?"

$50 all in.
250mins day
6pm unlimited evenings and weekend
Unlimited txting
Free: caller id, voice mail, picture/video txt
1GB data (I barely past 700mb)
Posted via RS Mobile

I am with Telus mobility since 1998, I just told them I am closing my account if they do not bent over.. So Telus took it like a champ! Next term ill ask for lower and maybe more data but I dont really use data much
Posted via RS Mobile

Is this a good deal for $65 + tax per mo.

500 Local Airtime Shared Minutes (sharable between members)
Unlimited Local Incoming Minutes
Unlimited local in network calls (to any Telus phone)
Unlimited Nights and Weekends 6PM
Voicemail 10, Caller ID, Call Waiting, Conference Calling, Visual Voicemail
Unlimited Canadian Text
6 GB Data (includes WiFi mobile hotspot for any device to connect to the iPhone 4S and usethe data plan wirelessly)

I need to go into an actual Telus store and talk to someone in person, seems like every time I go into a store - the person working is just a tool and doesn't know how to help me. I went to the one at Metro and all the guy did was tell me to call customer support, dialed the number for me and handed me the phone. Does anyone have a particular contact I can go talk to? Like someone you go to all the time for all your Telus needs? I live in Vancouver near the PNE. TIA :)

^ why not call in ? in all of these retention talks all i keep hearing is people CALLING in, as the guy at the store doesnt work for retentions. he's more of a sales person lol

Store are only there to sign up customers and sell phones. Once you're a customer the stores are useless to you. I've got a telus retention plan and it was the simplist negotiation I've ever had to do. I've been a telus customer for 9 years and a Rogers customer for 6 so I know a thing or two about retention rate plans.
Posted via RS Mobile

I just called in and got:

500 anytime minutes
5gb data
conference call, call waiting Voice mail, caller id
(my10) unlimited talk and text
unlimited texting pic/vid
5pm evening/weekend

for $55 pre-tax

That's the SK plan!

I've been on my current plan for over a year, and I had to purchase the 8$ Caller ID add-on, as my original plan did not have it. Does anyone know if I'd be able to word my way into getting it for free as it's now on all Plans?

I'm pretty clueless when it comes to getting a new/updated plan.

That's the exact plan I Accepted also. When I was renewing the agent asked what I needed in my plan and told them I needed more data and less minutes since I almost never go over 200 minutes. I ended up getting more minutes and more data. I think I was on the phone for maybe 10 minutes. Every time I've dealt with telus they usually give me what I want for the price I'm willing to pay. I hope Rogers will be like this also as I will be calling them next month to renew my Rogers account next.
Posted via RS Mobile

They would probably get you to get one of the newer plans and ditch your old one. But still, call into loyalty and see what you can get :)

Call loyalty? Is it a separate number? Or an extension?
Posted via RS Mobile

1-800-463-3919 or 1-800-279-3100

Quick question about calling retentions, and just generally looking for advice on this:

I'm currently in a 3yr contract which ends in May 2014. It's 55+tax for:
200 Local Mins
Unlimited Text/Pic/Video Messages
My 10 Favourite Numbers
Call Waiting, Forwarding
1GB Data
Voicemail 3
(+8$/month for Caller ID)

63+tax/month total

My situation is, I'd like to upgrade my phone to the HTC One, as well as get a new contract through retentions or something, as I think I'm paying too much for what I'm actually using. However, I don't want to sign up for one of their new 2yr contracts as they're way too expensive, but paying 650$ to buy the phone outright is also a bit much...

What would be the best way of going about this, phone retentions and basically say I want to cancel before my contract ends, and start negotiating stuff?

looking over this last page of retention plans, I'm glad i'm with Rogers lol

Is that the student 55 plan?
Im in the exact same situation except my 3 year contract ends on the 31st. Im looking to upgrade to the iphone 5s though. And the new contracts really put me off as well.

I have a similar contract for 55 and I'm not using what's available to justify the price as well. Minimum commitment per month is $70 so you'll have to buy the phone outright. You could certainly try negotiating but I don't think you'll get very far - it'll probably still end up being more than $60 if they do lower the rate.

As for me, I'm planning to switch to WIND.

What I just got offered.

$70
200 daytime minutes, Unlimited after 6pm
Call ID
3gb included
Unlimited text and picture msg
Unlimited video call for iPhone?

$55
1000 Minutes
Unlimited text and picture msg
Call Id
1gb
Would have to pay 50% of the rest of the subsidized cost of iPhone 32gb.
So 329 with new plan.
819-329=490 50%=245
So $574

I am on fido as well and I think my plan is $56
Unlimited wide canada calling
Unlimted test message canada/US
2GB of data
Caller ID, Whos' call, 1000min call forwarding, Voice mail mini.

has anyone successfully managed to get a new phone recently 2 years into a 3 or 4 year contract? My friend got his phone wet at wreck yesterday and thinks he can't call telus to possibly get a new one and since I'm with rogers I wanted to see if anyone's had luck
tia :)