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11-30-2010, 01:38 PM
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#1 | | RS has made me the bitter person i am today!
Join Date: Aug 2005 Location: Canada
Posts: 4,564
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| missing documents and files
hi, my gf's computer was infected with a virus, so we tried to boot the computer in safe mode to clean and remove the virus, the problem i'm having is when it first loaded up safemode, the start bar is completely blanked out, so we restarted again and this time her desktop is now empty and all her documents files are all gone. tried restoring, chkdsk etc can't find the files. the only thing left to do is run file recovery i guess? any suggestions which program to use? and anyone know why all the file is deleted and what are the chances of recovering it?  | 
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11-30-2010, 02:03 PM
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#2 | | The RS Freebie guru
Join Date: Jul 2001 Location: East Vancouver
Posts: 22,032
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The less you use the computer, the better your chances are.
Best to stop using it altogether and take the hard drive out and connect it to another computer as a slave drive.
I would recommend you download a copy of Hiren's Boot CD and use DiskDigger to look for and recover the files.
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11-30-2010, 02:10 PM
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#3 | | RS has made me the bitter person i am today!
Join Date: Aug 2005 Location: Canada
Posts: 4,564
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it's a laptop so it's gonna be hard to take it apart and plug it in another computer as a slave
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11-30-2010, 02:14 PM
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#4 | | Zombie Mod
Join Date: Aug 2003 Location: Langley
Posts: 9,922
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Is it logging into a different profile, perhaps? What version of windows is this?
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Romans 10:9 | |
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11-30-2010, 02:14 PM
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#5 | | To me, there is the Internet and there is RS
Join Date: Apr 2004 Location: Nanaimo
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| Quote:
Originally Posted by terkan  it's a laptop so it's gonna be hard to take it apart and plug it in another computer as a slave | Laptop HD's are not that hard to take out.
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Until the lions have their own historians, the history of the hunt will always glorify the hunter. | |
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11-30-2010, 02:34 PM
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#6 | | RS has made me the bitter person i am today!
Join Date: Aug 2005 Location: Canada
Posts: 4,564
Thanked 19 Times in 14 Posts
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it's not too hard to take it apart but it's urgent lol so i don't have time for that ~ it's running windows 7, i logged on as admin and went to each user's documents and it's empty
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11-30-2010, 03:01 PM
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#7 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Oct 2007 Location: Vancouver BC
Posts: 22,135
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i once permenantly deleted my images from vacation...i used Recuva and i recovered everything and only 2 or 3 images were distorted.
So yes...DON'T do anything to the hard drive before you attempt to recover your files...anything you do now will just write over it.
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11-30-2010, 03:08 PM
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#8 | | Where's my RS Christmas Lobster?!
Join Date: Jul 2002 Location: Vancouver
Posts: 892
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All notebook HD have been SATA for the last few years. The connectors on a notebook SATA HD and a 3.5" desktop SATA HD are the same, so making the connections is easy.
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11-30-2010, 05:14 PM
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#9 | | RS has made me the bitter person i am today!
Join Date: Aug 2005 Location: Canada
Posts: 4,564
Thanked 19 Times in 14 Posts
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sigh.. so far recovered some files using quick scan.. now running extensive scan.. hopefully it'll recover more files..
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12-01-2010, 12:28 PM
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#10 | | nuggets mod
Join Date: Feb 2002 Location: richmond
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Taking the hardrive out is the best plan, and if it was truly urgent, would probably have been your best course of action.
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I searched for truth, and all I found was You
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12-01-2010, 12:51 PM
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#11 | | OMGWTFBBQ is a common word I say everyday
Join Date: Jan 2004 Location: Van/Bur
Posts: 5,032
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Yeah all real techs would take out the hard drive and hook it up to a 2nd system.. I know you are trying to find a quick fix but when viruses get at the o.s it better to just reload windows. That why you should always do back up on your system...
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