expected date of delivery Jan 12 2011 ... still not here yet =/

Fai dee la

Arg... I got dinged $79 for my Brad jacket that I ordered from Ark! Looks like everyone's getting dinged! I kinda regret placing another order now.

does Ark charge you tax? how long did it take for your jacket to come?

hey how long did it take till you actually got you package, mine was suppose to come today but i still didnt get it

i got it in 3 weeks .. 7 days after the date or arrival

Ordered a leather jacket off Ark, it came defective, exchanged emails with a ark customer service, sent the jacket back to ark, wanted an exchange for the jacket but they just refunded me instead and ignored my emails.

THey have the worse customer service ever, it's all automated, so when you send them emails they just reply with the same shit over and over again. Happened to me as well.

That being said, i was dinged $40 and it was 7 days late from the expected arrival date.

/////

Ordered from Ark on Dececmber 29th and they claimed my order was dispatched on the 30th. I've been waiting for a good 27 days for my order worth around $145 and still no news. Never received a tracking coder either. They haven't replied to any of my 5 emails inquiring to the status of my order that I sent either sooooo yeah. I understand they're having a backlog problem in January, but if I could know the status of my order at the least. I ordered from ark earlier this year and did contact their customer service regarding the order, receiving a reply with help within 2 hours and had no issues with that product. Anyone else experiencing the same issue?

ordered multiple times from asos and ark clothing..always under $100..get taxed every other time..

its a hit an miss imo..if they dont decide to check you're fine..but its luck of the draw..

alternatively ship everything to point roberts or sth and pick it up...
asos has a policy where if charged by US customs they will pay you the taxed amount back

I guess some people haven't had much luck.
I bought a $100 item, no customs came within 6 days.
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