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-   -   Is extended warranty worth it for TVs? (https://www.revscene.net/forums/648796-extended-warranty-worth-tvs.html)

Manic! 07-14-2011 06:58 PM

Quote:

Originally Posted by mauricetan (Post 7511324)
Good video! Don't waste your money on monster cables! I get all my cables from monoprice ....even amazon cables should be alright too..

Monoprice??? your paying too much!!!. Dollarrama has 3 foot HDMI cables for $2.

gars 07-14-2011 07:51 PM

i bought a set of 3 HDMI cables from Amazon for like $6 shipped.

if you want to hide cables and your tv's location of plugs allow it, get 90 degree connectors, they stick out a lot less than regular connectors which are super bulky.

underscore 07-17-2011 09:15 AM

Quote:

Originally Posted by RFlush (Post 7496888)
Check your credit card policies. Many CC these days offer extra purchase insurance that can add an extra year or double the manufacturer's warranty.

This this a million times this.

NEVER buy those warranties, extended warranties are never worth it for electronics.

Think of it this way, everything aside from the actual major product (TV, computer, etc) is a huge rip off at any store. Order everything else online or at least shop around.

Oleophobic 07-18-2011 07:26 AM

Just an update. I had a change of heart and returned the TV lol. Felt so rich after getting all my money back :D

One thing I learned is that while extended warranties 99 times out of 100 are a waste of money, it could be worth it some times depending on where you're getting the warranty.

BB/FS is a rip off because they are ridiculously overpriced. I don't know the details on their warranty service but for sure you don't get your money back if you don't use it. Not sure about in-home service though I think I read you'd have to bring it in to the store.

Visions in MY CASE wasn't a terrible choice IMO for the peace of mind since it was half off, 4 years, in-home service so I don't have to actually ship the TV off anywhere like I would for manufacturer's warranty. Plus after 4 years if it's unused you get it back in the form of an in-store credit (not that as good as it sounds if you read the fine print though).

Basically unless it's $140 or less/4yrs with in home service and credit back if unused it's most likely not worth it. <-- okay don't take this literally as it's different for every situation. The point is if the price is cheap enough given the length of coverage and benefits then it CAN be a good deal.


Yeah if you ever decide to get warranty, the best place would probably be Visions, and even then you should negotiate as much as possible.

TRU3R3LIGION 07-18-2011 10:07 PM

You might as well because in the end you'll be getting your money back anyways and even though you'll only be getting back in store credit I'm sure 4 years from now that $280 will go towards something ...

ImportPsycho 07-19-2011 08:52 PM

Quote:

Originally Posted by T.T (Post 7515296)
Basically unless it's $140 or less/4yrs with in home service and credit back if unused it's most likely not worth it.

$140 or less, you want 4 years warranty with in home service and at the end you want the whole amount back inyour pocket? ROFL If i was working at Visions, I would tell you to GTFO.
How is visions making any money? TV is probably below cost.

I usually say NO to extended warranty if Sales Rep is desperate to sell warranty, he's willing give huge discount on the product, just to add on warranty.
Which usually happens all the time at FS/BB/Visions
That means two things, big portion of warranty is paying his bills or warranty is completly usless.

Oleophobic 07-20-2011 09:44 PM

They are the ones pushing the warranty and lowering the price. Not me.
Maybe my previous post came out wrong but I'm not trying to take advantage of them (well actually sorta...I want it as cheap as possible!) lol I wanted to GTFO asap after buying the TV and I didn't even want the warranty originally until they lowered the price.

The warranty rebate if unused isn't as grand as it seems either. You get it as an in-store credit and you can only use it on a purchase worth at least 100% more than the warranty itself. So if rebate is $140, you must spend at least $280. You can't combine it with sales or any 'discount' either so if the rep decides to sell you a TV by lower the price to near cost you won't be able to use the rebate.

Gt-R R34 07-20-2011 10:54 PM

FS/BB Extended Warranties are bunch of useless crap.

I bought my parents a 52" Sony LCD and it broke down after the first year which meant my normal warranty expired, i called up sony and they had someone come and attempt to fix it at home, when they couldn't, they gave me a loaner 46" until they could fix it. Fast forward two months, they couldn't fix it and gave me the latest tv of that series. So instead of the 2009 model, they gave me 2010 and a bigger TV to boot. 55"

All that, OUT OF WARRANTY. Sometimes if you call and talk to them, they will try and fix it to retain customer loyalty to the brand.

Granted, if they didn't I would of just called my Visa card company and have them come replace it because I do have extended on that.

But it does show, those BB/FS Extended Warranties are CRAP.

I've seen FS "replace" a camera that BOUGHT extended warranty that was worth 500 when it was brand new but because after 3 years of use it was only worth 120 bucks. I saw the service rep AND the manager tell the person. "Sorry, I can only replace it with a camera with the same current value, BUT it does have the same features".

I saw that waiting in line to get something exchanged. That family was PISSED OFF.

ImportPsycho 07-20-2011 11:12 PM

Quote:

Originally Posted by T.T (Post 7518660)
You can't combine it with sales or any 'discount' either

that is something i did not know, thanks for good info

Oleophobic 07-21-2011 07:50 AM

Oh yeah did I mention you have 1 year from the date your extended warranty expires to use the rebate?

:lol I bet they make a lot of money from people who forgot about the rebate, or remembered one year too late.

MaximalLazy 07-21-2011 09:14 AM

Quote:

Originally Posted by Gt-R R34 (Post 7518763)
FS/BB Extended Warranties are bunch of useless crap.

I bought my parents a 52" Sony LCD and it broke down after the first year which meant my normal warranty expired, i called up sony and they had someone come and attempt to fix it at home, when they couldn't, they gave me a loaner 46" until they could fix it. Fast forward two months, they couldn't fix it and gave me the latest tv of that series. So instead of the 2009 model, they gave me 2010 and a bigger TV to boot. 55"

All that, OUT OF WARRANTY. Sometimes if you call and talk to them, they will try and fix it to retain customer loyalty to the brand.

Granted, if they didn't I would of just called my Visa card company and have them come replace it because I do have extended on that.

But it does show, those BB/FS Extended Warranties are CRAP.

I've seen FS "replace" a camera that BOUGHT extended warranty that was worth 500 when it was brand new but because after 3 years of use it was only worth 120 bucks. I saw the service rep AND the manager tell the person. "Sorry, I can only replace it with a camera with the same current value, BUT it does have the same features".

I saw that waiting in line to get something exchanged. That family was PISSED OFF.


First, not every family owns a Sony TV, which is a name brand. Now what if you bought a Toshiba? Or a Sharp? Could you guarantee that you would have gotten the same treatment as you did with the Sony? You were lucky, and you can't expect the same treatment for every TV you own.

Second, that actually does not show how FS/BB warranties are crap. The example you gave out is actually a correct procedure or benefit of the plan, which is replacing the product with a "new" one that has the same feature as the old, regardless of price and brand(correct me if I'm wrong).

So if every condition is listed on their brochure/pamphlet, and you still buy it without reading the pros/cons. Then the plan is not crap, you just need to read.

Gt-R R34 07-21-2011 09:47 AM

Quote:

Originally Posted by Kranky (Post 7519143)
First, not every family owns a Sony TV, which is a name brand. Now what if you bought a Toshiba? Or a Sharp? Could you guarantee that you would have gotten the same treatment as you did with the Sony? You were lucky, and you can't expect the same treatment for every TV you own.

Second, that actually does not show how FS/BB warranties are crap. The example you gave out is actually a correct procedure or benefit of the plan, which is replacing the product with a "new" one that has the same feature as the old, regardless of price and brand(correct me if I'm wrong).

So if every condition is listed on their brochure/pamphlet, and you still buy it without reading the pros/cons. Then the plan is not crap, you just need to read.

Now what if i bought a toshiba or sharp? Yes, I might not get the same customer brand building service. However, there is a possiblity with your TV purchase if you decide to talk with your TV company instead of BB/FS. Which doesn't REQUIRE you to shell out extra 480 dollars for extended warranty that basically is just an upsell. Not only that,plenty of horror story on RS/Google/AVS for you too take a look into their "warranty service". Take your pick.

Two: you just explain why I would not get the extended warranty from FS/BB, why in blazes would I want the extended warranty when all i get is a replacement that is technically a downgrade from the camera I bought. Why the F would i do that?

Why don't i just BUY a new camera that would cost as much as my warranty if all they did was replace it with a model that is similiar to my old camera yet wouldn't be a NET BENEFIT to the consumer?

Insurance - Which is technically what warranties are. Are based on giving you coverage/piece of mind and more often then not a NET benefit when something acutally happens to your product/life/home. Whatever it might be.

Insurance works as where it takes a pool of money from customers (for this example say 10 people and only hoping having to replace one person product, while giving that one person a net benefit and the insurance/warranty company still gets a net benefit from having 9 other consumers cover their cost while making a profit.)

So you see how FS/BB screws you over? Not only do they get the benefit of making a major profit, they produce 0 net benefit to the one individual that has a legit claim but get screwed over with getting an inferior product.

When you buy Camera XYZ 2009, you expect your warranty to give you CAMERA XYZ 2011 (if it breaks in 2011.) NOT Camera ABC 2010 cuz it has the same features of Camera XYZ 2009.

Do you expect everyone to read 100 lines of fine print? You take the advice of the sales individual when you buy these extended warranties, are they really going to tell you.

"Look mister, when you buy this extended warranties, you will get a replacement tv, but it won't be the same model as the one you bought, you will be getting a tv that is similiar as your tv on the date it broke. So if you break your TV in the 4th year of your extended warranty, and your tv was top of the line, but most likely because of the timeframe you will possible be getting the most basic tv."

Would you buy the extended?

Gh0stRider 12-25-2011 05:53 PM

how does the extra year of warranty work through your credit card company?

do you have to contact them at time of purchase?

Hehe 12-25-2011 07:36 PM

^

Nop, you only need to pay the purchase in full on the CC that gives double warranty. How to apply the extra warranty vary bank to bank... in my case, I called the line they listed on the CC booklet, sent them the receipt by email, and I went to the service center to get a quote. The service center quoted me $xxx, the CC company gave me the choice of paying the repair or they could credit the same amount to me if I buy a new similar item (TV for TV, PC for PC... so on)

Check your CC booklet, it will have all the stuff you need to know to get it going.

twitchyzero 12-25-2011 08:26 PM

^ what type of service center do you have to bring it to? Is it like a 3rd party one that's affiliated with the CC company or ones that would be recommended from the manufacturer?

StylinRed 12-25-2011 09:36 PM

if its a samsung tv then yes get the extended warranty

otherwise i dont see the need unless you get it from visions


not sure if they still do it but visions used to refund you the warranty fee if you dont end up needing it

tipy 12-25-2011 09:49 PM

i got tricked by visions once and i will never buy their stupid extend warranty again.
they will give you store credit after warranty is over but you will have to use certain amount of money to redeem those credit. maybe $1000 or over in your case

Gh0stRider 12-25-2011 10:02 PM

Quote:

Originally Posted by StylinRed (Post 7738439)
if its a samsung tv then yes get the extended warranty

otherwise i dont see the need unless you get it from visions


not sure if they still do it but visions used to refund you the warranty fee if you dont end up needing it

whats wrong with samsung?

taylor192 12-25-2011 10:41 PM

I've said it before: companies do not sell money losing products (unless its to make money elsewhere).

Warranties make these companies money. For the few lemons that get their money's worth and more, the vast majority pay for something they do not use.

You'd be better to take all the money you'd spend on warranties and invest it. They return will pay for the odd time you have to pay for an out of pocket repair.

FerrariEnzo 12-26-2011 07:32 AM

Quote:

Originally Posted by Manic! (Post 7509436)

I usually buy $50 or under for HDMI cables...


got a video on surge protectors? really interested if they really do "clean" power going through the device...

nsmb 12-26-2011 11:19 AM

52" Samsung 4 year warranty
few months after warranty expires, there's a green line going down my tv
Posted via RS Mobile

Hehe 12-26-2011 03:12 PM

Quote:

Originally Posted by twitchyzero (Post 7738358)
^ what type of service center do you have to bring it to? Is it like a 3rd party one that's affiliated with the CC company or ones that would be recommended from the manufacturer?

Mine was an authorized service center.

underscore 12-26-2011 11:20 PM

Our 4 year old 52" Samsung was having some cap issues, but Samsung covered it under an extended service bulletin or whatever and fixed it for free. Phone up 1-800-SAMSUNG if you ever have any issues and see if they can help you out.

This is really so basic though... never buy the extended warranty and never buy HDMI cables in store (or any accessory really). The cables/surge bars/etc that they sell are a total rip off.

StylinRed 12-26-2011 11:30 PM

Quote:

Originally Posted by Gh0stRider (Post 7738461)
whats wrong with samsung?

higher rate of failure issues that usually arise outside of warranty

just google 'problem with my samsung' and you should have an admirable list

had some personal experience with that as well and noticed there seems to be a lot of people with issues with their samsungs and not the same model tv mind you but across their model platform and across their different types of tv (lcd/plasma/dlp)

so you might get PQ better/same then say a Sony for a lower price but after a few years you'll probably be needing some repairs

socialenemy69 12-27-2011 02:17 AM

haha I remember my BB days. Rocketfish HDMI cable $110 price. After Staff discount $10. LOL. Printer USB cable $29. staff price $3.

Accessories and warranties is where all the margin is and where the stores make their money. Warranties are usually 50-60% pure profit for the stores, That is why they are always trying to sell them.

If you know what the company is making on the accessories they are trying to package with the deal you will know what kind of discount they can make on a package deal.

You have the right to shop anywhere you want, and they know that if you walk out that door you are more than likely to spend your money somewhere else. Really all you have to do is walk into a store with the competitors flyer and know what deals are out there. They will try to match it or even make it better.


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