Mines been disconnecting once a week at night (like 7pm - 12am)

Just have to reset my router and it works again :suspicious:
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mine was suuuppper slow last night like 2-4mb instead of the usual 20ish

My internet down for 48 hours now. Provisioning problem. Their IT team still hasn't fixed it. Same response: IT team knows we are very busy and need to serve many customers.

Average wait time for call and/or callback is 30 to 120 min. Chinese still 30 min at least.

I can understand down time of few hours or even a full day. But 48 and counting. I think it's close to 54 now.

Used to be a big fan of Shaw. No more. I'm looking at telus soon.

dL
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sorry guys I just discovered 3D hi-def blueray pr0n ISO rips. Internet's gonna be slow for all shaw users for a little while.

If you guys have smartphone with data? tweet them instead of calling.

Had a problem and was on hold for 45 minutes, got fed up and tweeted to shaw and got a reply within 2 minutes. Then after talking to the tech by Direct Message. He fixed the issue within 5 minutes & I was still on hold by the time my cable came back.

I think their switch board is overloaded when shit breaks that's why they want people to start using twitter.

My 2 cents

Mine was down a lot tonight.