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Euro7r 03-26-2012 09:07 PM

Towing Car
 
My dad's 2010 Toyota needs to get towed to the dealership as its not drivable. Can't even start it up properly as the car just stalls and spits out a ton of fumes.

I've never had to get a car towed before, so I don't know how the procedure works. He has Roadstar package with ICBC that covers towing, I believe. So I call the roadside assistance from Toyota and get them to tow it to Toyota dealership, and then I don't have to pay because I have insurance coverage??

I don't know how it works, but any comments would greatly be appreciated.

!Aznboi128 03-26-2012 09:11 PM

i believe icbc roadstar towing has their own number to call

godwin 03-26-2012 09:12 PM

Your dad should have a Roadstar card from ICBC.. call that and they will come and tow.

Alternatively Toyota Roadside Assist should cover the tow too.

Call either one.

Quote:

Originally Posted by Euro7r (Post 7865116)
My dad's 2010 Toyota needs to get towed to the dealership as its not drivable. Can't even start it up properly as the car just stalls and spits out a ton of fumes.

I've never had to get a car towed before, so I don't know how the procedure works. He has Roadstar package with ICBC that covers towing, I believe. So I call the roadside assistance from Toyota and get them to tow it to Toyota dealership, and then I don't have to pay because I have insurance coverage??

I don't know how it works, but any comments would greatly be appreciated.


DiiCii 03-26-2012 09:15 PM

i think how roadstar works is that you pay for the tow, go to autobroker and sign some kind of form, and send it out to icbc and they'll give you a refund

1exotic 03-26-2012 09:17 PM

lulz.

just call bcaa, just pull the car out on the road and say it broke down.

Sky_High 03-26-2012 09:38 PM

Quote:

Originally Posted by 1exotic (Post 7865131)
lulz.

just call bcaa, just pull the car out on the road and say it broke down.

Maybe OP's dad doesn't have BCAA.....when he is already covered by RoadStar + Toyota Assist :considered:

Sky_High 03-26-2012 09:41 PM

OP, just call 1-888-TOYOTA-8

24 hours a day, and they will tow your Dad's car to the nearest Toyota dealership within 50km.

Your first 3 years is free.

http://www.toyota.ca/cgi-bin/WebObje...300651e%2ehtml

Euro7r 03-26-2012 09:48 PM

Thanks guys. I'll call the Toyota roadside since it's free.

Hopefully it won't be an arm and leg to fix, damn car isn't even two years old yet :fuuuuu:

fliptuner 03-26-2012 10:46 PM

I don't know if their policy changed but ICBC's Roadside Plus package included a reimbursement of $50/tow, up to twice a year. Mail the receipt to ICBC and they'll send you a cheque.

godwin 03-26-2012 10:54 PM

Also call ahead to the Toyota dealer you want the car to take it to.. so give them a heads up.

Quote:

Originally Posted by Euro7r (Post 7865178)
Thanks guys. I'll call the Toyota roadside since it's free.

Hopefully it won't be an arm and leg to fix, damn car isn't even two years old yet :fuuuuu:


Mr.C 03-26-2012 10:56 PM

Quote:

Originally Posted by Euro7r (Post 7865178)
Thanks guys. I'll call the Toyota roadside since it's free.

Hopefully it won't be an arm and leg to fix, damn car isn't even two years old yet :fuuuuu:

Should still be under warranty, right?

CorneringArtist 03-27-2012 06:46 AM

Quote:

Originally Posted by Mr.C (Post 7865283)
Should still be under warranty, right?

3 years, 60k I think. He should be covered.

What Toyota is it?


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