Originally Posted by tiger_handheld (Post 7970685)

write a letter to CCTS, explain your situation. you will get a call from "Rogers - office of the president" within 48hrs. 10/10 times they will refund you.
link: https://www.ccts-cprst.ca/en/complaints/complaint-form

Originally Posted by Razor Ramon HG (Post 7970546)

Pretty much. The good thing is my friend was able to give my buddy $400 in bill credits as well as a better plan, so it was all worth it.

We're both just choked at the way we were treated.

Going to call Rogers tomorrow and see what we can do. Going to see if we can get the activation fee waived off as well. Or does that usually stick around?

Originally Posted by terkan (Post 7971340)

they are still giving the $400 bill credit for small biz port in? i thought it's only $100 and the $400 expired already lol