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That's almost worth $3k in itself. |
I think most lawyers will do that to intimidate you. I was in court for a seatbelt ticket, I was approached by their lawyer (Prosecutor maybe?), saying that I have no case, and will loose. I may as well plead guilty and may escape with a reduced fine.. 5 hours later, I walk out ticket free, and they wasted their afternoon trying to fry my ass. Assholes. |
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who is the gm? what was your 3k claim about? |
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Why did you not just tell the guy to STFU and don't talk to you.Shit I would have started to scream my head off yelling & running for help the second the elevator door opened just to draw attention from people. Who's life would be ruined now? |
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the problem here is that he made a claim that "AudiCare" is useless, and that is not just a dealership issue after that :facepalm: |
They can sue for defamation/libel if someone calls their product useless, but only if it isn't true and poster was spreading lies. IMO the statements made were based on fact and he is legally entitled to an opinion based off of those facts. It would be a valid claim to say that a product or service is useless/a waste of money if it does not deliver what it's supposed to. If they promise an XXX point inspection and the car isn't even raised to be inspected then they did not deliver on this service. Furthermore the statement is reinforced by the floor manager who agrees that the service was inadequate and tries to make it right. |
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Anyways, the claim was a damages claim set forth against me. Long story short, I had gone in to do a vehicle trade-in. My salesman and myself went on a test-drive for the vehicle I wanted. About 6 minutes (if that) of the drive, the car started acting up and wouldn't go past 2nd gear. We brought the car back to the dealership and the salesman kept repeating how sorry he was that it happened and that of course they will take care of the problems before selling me that car. I went home and that same weekend I called and told them I wasn't interested in that SPECIFIC car because of the problems we experienced on the test drive. A few days later, I get a phone call from the GM (his name was Jim) and he said word for word "so when are you coming back in?" I told him I wasn't sure yet, I'm still shopping. He then says "Well whether you're still shopping or not, I need you to come settle this bill and pay for the parts that you damaged." Of course that conversation didn't get very far and a few weeks later he decided to come to MY HOUSE, IN PERSON and serve with papers. A year later their case was thrown out of court and I dropped my countersuit. And the reason why I didn't take action during that elevator scenario was because I was in control of my situation and knew what my outcome was to be. I was already losing money simply by being at that preliminary hearing and wanted to waste no more time that was necessary. I also didn't want to give away my position as I was acting as my own legal aid. He thought I was an amateur rookie kid all the while I was a law student at the time knew EXACTLY what I was doing; more so than he did. In the end, I won but they stuck it to me down the road by making me pay $400 for a bogus warranty claim to erase a check engine light. I'm certain that was retaliation for them losing their case. |
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No signs prohibiting filming, or you were not notifying before services were performed, then you have every right to film. There is no law saying that you must notify anyone on private property before filming. If they catch you filming without their consent, the least they can do is force you to leave their property. Unless the dealership has a privacy policy posted in an area accessible by customers to go through, and on it states that filming without consent is not allowed. |
paper work. you can always request to see the check sheet of any service done your vehicle. at the same time, the technician is transferring notes over, or writting their notes on the electronic system. then work order has to be finished, service advisor transfer their notes on, and the whole work order has to be gone over to make sure everything is billed out correctly. a service advisor may have up to 50 on going work orders, and anywhere from 10-15 appointments that day. if they cant get to you within 30mins, understand why. your car may be finished, but your work order/invoice/bill may not. Quote:
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the least they could have done is either redo the service, or offer it at a discounted rate if they didnt do the full service. Quote:
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request the qc check list. most require numbers and measurements to be written down. Quote:
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Consumers don't realize their new Audi's, VW's, BMW's don't need to be serviced my a dealer. The vast majority of techs at dealers don't even drive the brand they work on. Go out back of BJ BMW and tell me what the techs drive. As some of you may know dealer mechanics usually are paid on something called "Flat Rate", which means the dealer can actually bill out more time than the job actually takes. For example if the dealer normally charges 2 hours for a service/repair and it only takes 1 hour then guess who's getting paid 2 hours and guess what customer is paying for 2 hours of work that took 1 hour. Now when you're doing a major service that for the most part only involves checking things that turn out to be fine don't you think that the vast majority of guys at dealers are going to "burn through" a service to get paid, and move onto the next job? Most people would prefer to get paid 14 hours for working 8 hours in actuality. Something to keep in mind when you're taking your car to the dealer for that expensive service.... :ahwow: |
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Not all dealerships are bad, it just takes 1 bad apple to ruin the bunch. |
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