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If you go on just in a big rush to get where you're going and fuming about the prices, you'll never enjoy the ride. Sometimes you need to just accept the things you can't change, kick back, and enjoy the journey rather than focusing on the destination. |
I don't have a problem with the ferry service that is offered. Average trip is 2 hours or less, the chairs are fine, the boat is clean, loading and off-loading is efficient, when the weather is nice sitting outside and watching the scenery is beautiful, there is an area for kids, desks to work at, arcade games to play and before you know it, you are at your destination. Is it necessary to have a cafeteria offer full meals with a dozen or so options along with sandwiches, pastries, breakfast items, every drink you could imagine, chips, candy, fruit, deserts? Probably not. Is is necessary to have a spa on the boat? Probably not. A 'first class' lounge? Probably not. There are a lot of things on the boats themselves that can be justified or not justified. For an average 2 hour boat ride do you really NEED anything other that a seat, a book, a bottle of water and a snack? No. Maybe the money is being spent in the wrong areas? Maybe we don't need a kitchen staff of 20 (random guess) on board....or an esthetician giving massages and painting nails...or gift shop staff....or first class lounge staff. Take out some of the sailings during the week, adjust times for the weekend and put extra sailings on holidays. Cut the huge bonuses and huge salaries for the people running the damn thing and when the gov't gives you 80 million dollars, spend it properly for fuck sake. I say strip the ship down to essential service. Chair, water, bathroom, snack. Drop the prices, offer a frequent user pass, discount un-popular sailings. If every 7am Monday morning ferry is at capacity....offer the 1030 ferry at 20-30% off. I know, for me, if they had discounted sailings, I'd be inclined to visit the islands more often. We dont need a luxury liner for a 2 hour boat ride. I think money has gone to the wrong things and now we are paying for it... |
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Every little bit in making the journey more interesting and enjoyable helps swing a decision. Having nothing but a big empty space with deck chairs and a couple vending machines is a good way to help ensure they pick Whistler next time. |
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Second of all, the amenities on the boats such as food & gift stores MAKE MONEY for BC Ferries. Your "stripped down essential service" will cause BC Ferries to have to look elsewhere for that missing revenue. When my wife and I are heading home on a later sailing (ie 7:00) we'll often have dinner on the boat because by the time we get home (9:00) it's way too late to want to eat. It works for us, and obviously for a lot of other people because you can always expect a giant line at the cafeteria every time you get on board. |
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My issue is the multiple food sources, spa, lounges, etc. I would like to see some stats on how much revenue these amenities generate and how much of that revenue is brought in by tourists. In general, I think having a cost analysis of the whole thing would shut most of us arm-chair critics up. Quote:
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For as long as I can remember, anytime we've got on a ferry (dozens if not hundreds of crossings since I was a kid), it seems like 80% of the people head straight for the food services first - whether they need to or not, it seems getting a meal the instant you get on the boat is The Thing To Do. I simply cannot believe that the cafeterias on these things aren't making money hand over fist. |
I would say that an adaptive pricing model would be effective. Maybe we just don't have a "one way price to Victoria for the summer and winter months" but a busy times price, and a slow times price. Like dino said, if you are on a tourist trip to the island, or coming to the mainland and can wait until 11am, then you save money. If you must be on the 730 sailing, then you pay premium, as demand is high. They are losing money on sailing a scheduled sailing even if the passengers don't show up. Well, come on guys, you've been at this for 20 years, you should know by now when people are going to be there and when they aren't. PLUS, it gives you some free fucking marketing. People complain about the price? Tell them to take the cheap, mid-week sailing, making it YOUR fault for not changing your plans, not OUR fault for gouging you. I don't want to get into the cafeteria and gift shop issue, unless someone says we operate it at a loss, then I say pull it. Honestly, as I said, staffing for those areas isn't based on hamburgers we can sell on the trip, but passengers that we need safety personnel to cover, so even if you shut down the cafeteria, you still have a bunch of people milling around waiting to sink. Might as well have something for them to do. Now, in terms of all those extras, one thing no one has mentioned is the size of ferry we are buying that has these extra spaces built in. I'm sure a ferry gets a lot cheaper to buy if its a bare bones, stripper model. Maybe all the runs don't need the luxury treatment? And can someone tell me why we have a tsawwassen-Nanaimo run? Fine if its full, but thats a lot of fuel for a ferry thats not at capacity, and its another ferry to maintain and build. |
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At that point, if you just take them all to Swartz Bay, trucks bound up-island would have to go over the Malahat - also not a truck-friendly route. The Duke Point terminal also doesn't dump out directly into a residential area in downtown Nanaimo, like Departure Bay does - it empties through existing industrial lands, straight onto the Island Highway. Basically, the whole thing is designed from the ground up to accommodate trucks. That includes the primary ship they use - if you look at the layout of the Queen of Alberni | BC Ferries - British Columbia Ferry Services Inc., it's got less passenger space vs. the vehicle deck space compared to the other C-class boats, because with a higher percentage of truck traffic, it doesn't need to fit as many people. And unlike the other major runs, they do normally only operate the one ship. |
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I asked some questions, and got some good answers. Thanks! |
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If for some reason I was on a ferry that was going down I honestly wouldn't have much faith in the crew getting me or my family off safely. |
And yet those same crews manage to move hundreds of thousands of people safely over millions of kilometers across dozens of ships, every year... as you said yourself, only one sinking out of half a decade of travel. You'd be hard pressed to find a better safety record in ANY form of mass transportation. Remember that these people are trained and tested and re-trained constantly to be able to just go into "duty mode" anytime something goes wrong, and to do what they need to do despite being surrounded by screaming panicked passengers. In the case of the Queen of the North, remember that it happened in the middle of the night, when a lot of people were already in bed or at least gone back to their cabins. TWO people fucked up... by all passenger reports, everyone else did an incredible job of calmly getting everyone (except two, presumably) off the ship. That's a direct result of the training they receive. |
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Fixed and don't forget when the ferry hit the Duke point terminal during Christmas, my brother was stuck on the boat for hours. |
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interesting infographic for BC Ferries... I don't understand how those costs add up and create a 16m loss... Spoiler! |
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http://tnation.t-nation.com/forum_im...tory_bro_4.jpg |
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That is the worst infographic I've ever seen. "hey! here's what looks to be a comparison of other ferry systems in comparable size, let's see what they do financia....oh never mind, here's some random facts about boats!" |
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However, using a sports sponsorship as a way to boost incremental sales is poor strategy at best. If they were truly trying to drum up revenues, the money would have been used to support other forms of advertising. I'd bet the sponsorship was signed because it was sexy to do (nearly every other major player in town was doing it) and gave them an opportunity for executives to check out Canucks games and concerts in a private suite (and sure, probably a little bit of promotional and sales use). In their defense, they signed the deal when the economy was in way better shape. But when the markets tanked, unfortunately you can't just break a multi-year sponsorship contract without huge penalty. So they were stuck with it and thus suffered from bad PR that eventually came. |
One last thing about BC Ferries. The Pacific Buffet is fantastic. |
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