I'm surprised this Strata hasn't contacted the manufacturer to help deal with the issue. If it's one of the new buildings around here the manufacturer should be fixing/replacing it all. My old place at New Water the toilet tanks were randomly cracking. The tank would crack and the toilet would just keep pumping water thus flooding. We were told to keep an eye out and some residents would check the night before only to wake up to a flooded bathroom. We contacted the toilet manufacturer which was TOTO and developer Polygon about the issue as there was well over 30% affected tanks. Polygon pretty much told us where to go and washed their hands clean but TOTO stepped up and replaced all the tanks under warranty but not for install which was on us. I think we used $10k-$15k out of the CRF to install.

open your existing thrmo. check how many wire first. many need c wire. if not, u need to run power with an adapter. they are very easy to change. just mark the wires going into ur old thrmo, then change to new one.

Make sure you lick your fingers and touch R and C, get that 24V coffee buzz through your body. If you blow the indoor transformer, then call an electrician

Ita a 4 wire high voltage system, which Mysa is like 1 of 2 products on the market that are compatible.

I know I can do it myself, I just don't want to be an asshole tenant.

Noticed some air in the water line system when using the kitchen faucet at my parents place when using the faucet. My dad mentioned some loud gargling sound of water between the pipes middle of the nights. There was some water hammer during winter time last year but haven't heard of since then. It sounds like air is trapped in the water lines, and this isn't something you can replicate in front of someone to show them the issue on the spot as it comes and goes whenever usually at night when the water isn't used.

Looked online for plumber and Mr. Rooter & Real Seal Plumbing have positive google reviews and close to my parents place. Would a plumber be able to diagnose and fix this? If anyone has any hookup/leads, would be helpful too.

I don't know about whether the problem is something a plumber can diagnose, but I've had really good experiences with Shane at Resilient Plumbing and Heating: https://www.resilientplumbing.com/

Send them an email first and I bet they'd be more than honest about whether it's worth having them out. They've been very reasonable the times I've used them and are quite frank about what's worthwhile, what needs to be addressed, what I might DIY, etc.

why don't you try shutting off the water valve...turning on all the faucets/flush the toilets so that all the water is out of the system and then turn the water system back on

are you sure the knocking sound is from the water....and not from the heat ducting expanding and contracting during the cold times?

Lurker here, hoping to get some advice or feedback from members.

Just moved to a new place, 10 years old condo. The whole place is hardwood (or most likely laminate or engineer hardwood).

Anyways, while I was moving in, I stepped onto an uneven part of the kitchen, and water seeped out from the cracks. I quickly turned off the main water supply. I called property manager and they said sounds like a unit's problem, so they don't deal with it.

I'm kind of in half panic mode, because where do I start in trying to figure out what the problem is? It's not radiant heat, so definitely no pipe underneath the floor. Something is definitely wet underneath, but not super crazy (it takes some effort to squeeze some water out from underneath by stepping on the board).

Would I have to take apart the whole floor to dry it? Who would I contact to figure what the problem is? Plumber?

I don't see any leaks anywhere, nothing under the sink. There's a dishwasher and a fridge. The fridge is hooked to water line that so it can produce ice. Could one of these things be leaking?

Could be appliances (dishwasher, fridge). Sounds like there's a leak somewhere.

Not entirely sure who you should call, perhaps some other posters may be able to guide. But your insurer and or restoration contractor would be a good bet.

Sorry to hear this. It's not going to be a fun experience either way. Water under your floors is definitely a problem that will continue to get worse.

Gravity pulls water down, so my guess is one of the pipes feeding into your unit is leaking and the water is seeping below your floors and will continue to spread if the leak isn't fixed. I had a similar situation, it was a pipe below my sink that was dripped overnight, into the cabinets and eventually down into the floors. Other possble sources are the dishwasher or your ice maker.

First thing to do is get a copy of your bylaws and find out if there is a chargeback bylaw or anything that talks about responsibility for damages from a strata lot. That will determine how much liability is yours.

Generally speaking, here are your options:

Call the property manager and demand strata sends a restoration company to investigate. The council has a duty to act in this situation because the assumption is the leak is impacting the structure of the building. The crew will arrive, rip out your floors, find the source of the leak and start drying the place out. If they determine the source is from one of your pipes or appliances, you'll eventually be sent the bill (if your bylaws allow that) and you can choose to pay it or claim it against your home insurance.

Or you can call your home insurance now. They'll basically do the same process as above. OR they might tell you to call the strata council first and start with them. If the leak impacts many units and the total damages exceed the strata insurance deductible, the entire claim goes to the strata insurance (unlikely though based on your description).

Or you just call the restoration company yourself and try and keep the strata/insurance companies out of it.

Of the three options, the easiest arguably is start with the strata and let the chips fall where they do. But read your bylaws first!

Either way, your floors will have to be removed, and possibly some baseboards and drywall to isolate the source so expect a lot of repair work that will take a few months.

Last tip, shut the water off at your main shutoff and that is likely to stop the leak. Calling a restoration company today (Sunday) will cost a lot more than tomorrow (Monday) because of weekend/OT rates. So consider waiting 24 hours if you shut the water off.

Assuming the leak is coming from your unit, shutting the water off will help.
The leak may very well be from the unit above you, runs down a concrete pillar behind drywall, then across your floor.

Not uncommon for us to be sent out to a leak call in the middle of someones living room, only to find the suite 2 floors above with a washing machine thats been leaking for months. Water can easily run 15 ft that way or this way before you notice it.

Follow eff-1s advice, your in a grey area

yes very true

Get on your hands and knees where the wet spot is and basically work a circle out from there pushing down the flooring to see/feel if you can follow the water

I can't thank you enough to everyone who has responded. I am going to see if I can somehow determine the source of the leak.

I think the biggest question for me right now is whether I want to call restoration company in today or tomorrow. As far as I can tell, it's not like there's a huge puddle underneath the floor, but on the other hand, I hate to find out after this is all fixed, that had I called today instead of tomorrow, I could've mitigated more damage to myself and potentially other unit.

Will let everyone know how it goes.

Thanks again.

Consider getting one of these: https://www.canadiantire.ca/en/pdp/m...-0574572p.html

Then just place it along the floor and walls to know where there is moisture and follow the trail back to the source.

Last tip: If you choose not to call today and wait until tomorrow, don't tell them you waited 24 hours in case the insurance company assigns blame to you for not mitigating.

Wow that sucks to hear, especially since it was noticed on your moving day. It's also quite bold for the property manager to put it off so quickly and without assisting/investigating if this water damage has potential in damaging below units or common property. If the leak originated from a water pipe deemed common property it is in fact Strata issue and they do have to pay for all repairs including your unit. (whole other messy ass issue)

That being said, this may not have been noticed when you did a final walkthrough prior to possession (and building inspector if you hired one may have missed it??). If your flooring is laminate and there's water it will start to warp slightly, so on top of the other suggestions mentioned also look/feel for warped boards in the vicinity of that puddle and work from there. Hopefully that will also help you track the source

Curious if you had an inspection done prior?

Anybody know concrete contractors that do residential?

We have a steep approach that currently uses wooden retaining wall beams as steps.

We'd like to replace it with concrete steps, as well as look at pouring a concrete patio in the backyard.

New? trend in US house building. Anyone notice it?

https://i.ibb.co/dt2Xp0J/im1.webp

https://i.ibb.co/2ZvR7R1/im2.webp

No fences?

Do they have bunkers underneath? Lol

Patio doors sans patio lol.

Bingo!!!

The houses cost 20k less because they did not build a deck. Owners can put one in later. They screw the doors in from the outside so you can't open them.

I think progressive concrete do their own framing and pouring too.

When my BIL was working in Niagara Falls, we visited him at the house he was renting and the area looked exactly like that. Was on a golf course and was considered "luxury". Funny thing I also don't remember any of the houses having balcony/patios