eBay seller sues buyer over negative feedback Quote:
Their eBay must be flooded with negatives now. Streisand Effect is an unforgiving bitch. EDIT: Popehat to the rescue! Quote:
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first thing that came to mind for that seller... http://d24w6bsrhbeh9d.cloudfront.net...20102_700b.jpg |
because 99.3% rating is going to hurt your business? I didn't read part 2 but ratings are subjective so I can't see how the company will win. They should've dropped it |
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http://i.imgur.com/AAQ0h6q.png Medina County Clerk of Courts General Index [Disclaimer] (search for med express) |
when buying from a seller with negative feedback i usually look through and read what the complaints are exactly before deciding to go through with the purchase I can't see that negative feedback really hindering their business but the news of them suing a customer over feedback probably will hurt them |
This is a common misconception with eBay. The sellers don't really care about negative feedback in the sense they people will not buy from them. Let's be honest, do buyers care if you have 100% vs 99% vs 90% feedback? No, at least I don't, Paypal and eBay have you covered for any damages or loses. The issue is with the seller fees. If you can maintain positive feedback with five star ratings, you are entitled to discounted seller fees. This is HUGE as this can save you quite a bit in fees. This is the main reason why sellers will do anything to maintain this rating/score. I think this is the real reason, at least it would be for me. |
^^^ that's interesting didn't know that |
people are lazy and take this feedback very seriously. most businesses will have multiple ebay accounts because of this. so a rotation of 5 accounts. if one account gets negatives, use a different one. after a year the negatives remain but don't count in the percentage (back when I sold). every percentage drops business exponentially. lots of customers held me for 'feedback ransom' saying they want a refund because they're not happy or else they will give negative feedback... but of course they want to keep the item (even though I said fine ship it back, I give 100% refund and pay to ship it back) then they go ape shit and leave negative feedback. so out of 100 transactions, 2 would be refunds and they keep the item. |
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they need to be power seller for the discounted fees. instead of 8-12%, we get it cheaper up to 5%. but it always has to be 98% and always 90+% for the five 'dsr's' |
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I completely agree. eBay isn't fair to the sellers at all. In my opinion, just because you do not get a product, that doesn't entitle the seller to a refund or a reshipment. We as the buyers did not buy the appropriate shipping method. ie. shipping with tracking/insurance. As far as I'm concerned, once the buyer ships the product, it isn't their responsibility anymore. But, like 99.9% of all buyers, we assume it's the sellers responsibility. It's like when I order a $1 iPhone cable and it does not make it to me from China. The first thing I do is message the seller and they will either refund/resend another one. |
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I ordered a $1 cable for my phone back on the first week of March... I'm still waiting :heckno: I emailed the seller and he told me to just keep waiting. It kind of sucks, cause if I haven't received it by now, it most likely got lost in the mail. Hard for me to blame the seller, as I know it got shipped the very next day. :okay: |
It sucks when you get neg feedback for no reason.. I have 2 right now, one from a guy who wanted a refund before I shipped... so I gave him a refund, but not before he left a negative feedback. He posted an ammendment, but the negative stays. The other guy was one who tried to scam me unsuccessfully by saying he didn't receive the item... ebay ruled in my favor, but he negged me anyway, the cunt. I see that he has done it before too. I have 2 open cases right now, from people in Russia and Bosnia who haven't received their item in almost a month... this is going to be a rough few weeks depending on how everything goes... :fuuuuu: I see that the Bosnian guy has left negative feedback to sellers for not receiving items before.... so that is DEFINITELY something I have to look at more in the future. |
"It's possible Med Express didn't think this plan all the way through." :lawl: |
cliffs please. |
Customer is forced to pay extra on shipping for eBay package. Customer leaves review stating as such. Vendor threatens suit to get negative review removed. Internet responds; several lawyers offer to defend customer pro bono. Other lawyers now investigating whether vendor's otherwise-perfect review record is also due to bad reviewers being threatened with legal action. Vendor now feeling full weight of the Streisand Effect. |
I can't believe that a company would stoop to this low level. eBay is becoming more of a hassle than worth as of late - seems to breed and protect the scammers of the world |
I guess all those Chinese sellers with 387845 transactions with a 99.8% rating are going to sue the 0.2% as well :suspicious::facepalm: |
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