diamond parking collections agency? [Archive]

yameen

11-04-2006, 10:21 PM

have any of you also received this letter or is it just a threat that's not worth thinking about? i searched the database but i wasn't able to find anyone who got a second letter with collections...this is what it says:

COLLECTION NOTICE OF DEFAULT
OUR FILE NUMBER:xxxxxx

Neglecting payment is a serious matter. It is most urgent that this account be paid immediately. It's true, co-operation costs less than legal proceedings. We will hold this account five days, to give you an opportunity to remit in full, and so avoid possible expens or fault credit record. To be sure of proper credit...protect your record.....make all payments to this office.....to avoid errors.

Yours Very Truly,
WIGGINS ADJUSTMENTS LTD.

E.A. Bird
Collection Manager

can i avoid this by changing license plate? Thanks guys.

skidmark

11-05-2006, 07:55 AM

They appear to be a legitimate collection company for outstanding debts:

http://strategis.ic.gc.ca/app/ccc/search/navigate.do?language=eng&portal=1&estblmntNo=234567001161&profile=completeProfile

You ignore it at the peril of your credit history.

murd0c

11-05-2006, 12:37 PM

Originally posted by Tekno-Gts
have any of you also received this letter or is it just a threat that's not worth thinking about? i searched the database but i wasn't able to find anyone who got a second letter with collections...this is what it says:

COLLECTION NOTICE OF DEFAULT
OUR FILE NUMBER:xxxxxx

Neglecting payment is a serious matter. It is most urgent that this account be paid immediately. It's true, co-operation costs less than legal proceedings. We will hold this account five days, to give you an opportunity to remit in full, and so avoid possible expens or fault credit record. To be sure of proper credit...protect your record.....make all payments to this office.....to avoid errors.

Yours Very Truly,
WIGGINS ADJUSTMENTS LTD.

E.A. Bird
Collection Manager

can i avoid this by changing license plate? Thanks guys.

If it's under $100 is won't go on your credit file. I wouldn't pay, nothing they can do. The letter is a scare tactic they use to sare you into paying it.

I just love how they put the legal proceedings lol, and so many people believe it

yameen

11-05-2006, 01:03 PM

murd0c are you sure? i'm just afraid that my dad's credit history is at stake but he himself doesn't want to pay it either. I find this letter to be very unprofessional from all it's dots. How would they go about giving us a faulty record? The fine used to be $95 and with a 2% interest monthly, the balance became $100.65 when Wiggins collections sent that letter. Is this interest going to continue to build up and will i eventually have to pay in the end? Should i just pay and get it over with?

johny

11-05-2006, 01:56 PM

they mailed you the letter... they know where you live. changing the plate will do nothing.

excecpt possibly prevent you getting towed next time you are in one of there lots.

yameen

11-05-2006, 02:33 PM

should i pay the $100.65? i read threads saying that they can't give me a faulty credit over a parking ticket but mine is over $100 from the interest buildup 3 months ago. can they?

PACER

11-05-2006, 04:50 PM

I can not give you legal advise or if they can actually do anything to affect your credit but.......

I find it very disheartening and disapointing that so many people feel it is their right to avoid responsibilty for their actions. I will assume you got a ticket for not paying or something similar. You did this knowingly and got caught... Had you taken responsibility at the time it was issued it would have cost something like $40 or $60 dollars. Again you choose not to take responsibility, or to dispute the matter. Now it has risen in cost and they are threatening your credit, maybe they can and will do this, I do not know.

but I do think that if you did something you knew may cause you to recieve a fine, then you should deal with it, take responsibility for your actions.

Graeme S

11-05-2006, 07:33 PM

The problem, however, is that Diamond parking is nigh-on vindictive about their parking tickets.

There is a lot they have which is next to the Lordco on Edmonds--Lordco has a sign out front which says 'DO NOT PARK NEXT DOOR IN THE DIAMOND LOT'. I was going there for a part. I parked at the lot next door, not knowing, and walked towards Lordco. I saw the sign, paused for a second, and then returned to my car. By the time I had walked from my car to the door and back, there was a violation ticket sitting on my windshield. 20' either way, and I had a ticket.

A friend of mine was ticketed at a Safeway (Commercial @ Broadway), because she didn't go in to safeway first ("Parking lot is for safeway customers only")--she hopped across the street to shoppers drug mart to get a perscription, then came back to Safeway to get her other items.

She ended up fighting the ticket by calling their number, and basically arguing for two hours on the phone. In the end, her parents said they'd pay it ("Only" $60), because it wasn't worth the hassle to get them to reverse the charges.

Pacer, believe me, I feel the same way as you do--there were once signs up at UBC on "how to avoid getting your car towed while not paying for parking!" which I regularly defaced with slogans such as "If you paid for parking, you'd save on license plates" and the like.

It's less about parking, and more about DIAMOND parking specifically.

yameen

11-05-2006, 07:56 PM

if i were to pay off the fine, or try to negotiate for original price, do i call wiggins or do i call diamond parking? if possible i wouldn't want to pay, but i guess i should since i put my dad's credit at risk. btw, it's past 5 days as the letter says they'll give me, is it still too late?

yameen

11-06-2006, 07:21 AM

so i've decided to pay, and if anyone could tell me who to call, that would be great. should i call diamond parking or should i call wiggins collection? I'm going to say that i never received any letters and that the collections letter was sent to the wrong house, where my neighbor returned it to me a few days after. i'm gonna try to ask for original price of the ticket. how should i be speaking? thanks..much appreciated.

wing_woo

11-06-2006, 07:26 AM

I got a ticket from Diamond before as well. I was going to the restaurant but walked past the door to the sidewalk around the corner and then realized I didn't need to get money from the bank. I turned right back around and walked into the restaurant. After finishing my meal, I came back out and there was a ticket. I walked around the corner for about 20 seconds. I emailed them a copy of my receipt and a copy of their ticket and they cancelled my ticket. The receipt actually stated what time my order was taken and what time I paid for the meal. The time the Diamond guy had on my ticket was right in the middle of that time so obviously, I couldn't have walked off the lot at the time. The lady at the restaurant told me that Diamond is notorious for that and she said whatever you do, go into the restaurant first and then come out to go to the bank. (place is cash only)

shortyz

11-06-2006, 04:55 PM

Originally posted by Tekno-Gts
so i've decided to pay, and if anyone could tell me who to call, that would be great. should i call diamond parking or should i call wiggins collection? I'm going to say that i never received any letters and that the collections letter was sent to the wrong house, where my neighbor returned it to me a few days after. i'm gonna try to ask for original price of the ticket. how should i be speaking? thanks..much appreciated.

:bullshit:

call the collections agency, simply tell them you want to pay the fine. they arent gonna lower it, what are you stupid?

yameen

11-06-2006, 06:27 PM

i read in other threads, that i can mail the amount that i was suppose to give to diamonds and simply ignore the collections agency because by law, i'm only entitled to pay what i was fined for originally? i'm not quite sure on that. anyone know?
thanks

wing_woo

11-07-2006, 07:26 AM

The back of the ticket states that if you don't pay by a certain date, then there will be interest on it accumulating.

mezzo_italiano

11-08-2006, 12:33 AM

…

Acura604

11-10-2006, 09:20 AM

crap.. just got one myself.. it seems that someone probably just sits at their lots monitoring it.. looking for people who walk off the lots.. anyways..nailed for $50.. just going to pay them so i dont have to worry about it.

yameen

11-10-2006, 12:21 PM

Originally posted by Acura604
crap.. just got one myself.. it seems that someone probably just sits at their lots monitoring it.. looking for people who walk off the lots.. anyways..nailed for $50.. just going to pay them so i dont have to worry about it.

mine was $50 too. i'm still thinking whether i should pay or not. i'm gonna ask around some more. still don't think they can change my dad's credit but i'll decide within a week. i hope they don't give a faulty credit within this week cuz that would suck.

Acura604

11-15-2006, 09:48 AM

the place is ridiculous... i call them to make credit card payment, NO ONE picks up.. NO voicemail options.. the phone system keeps looping "no one is available at the moment".. even when you press '0' to reach someone, it comes back with "mailbox is full and cannot accept any more messages"..

lame 2-bit parking company!

FamiliaKMR

11-15-2006, 10:45 AM

Originally posted by Acura604
crap.. just got one myself.. it seems that someone probably just sits at their lots monitoring it.. looking for people who walk off the lots.. anyways..nailed for $50.. just going to pay them so i dont have to worry about it.

Your hunch is correct, somebody really just sits in their unmarked ordinary looking personal vehicle and watches the lots.

The person could be any natationality and prob 19+ age driving any kind of vehicle.

I've observed once in the mcdonald's parking lot in bridgeport/ sweden way where the homedepot, futureshop and staples is in richmond, a young asian male in early 20's sitting in his silver mitsubishi lancer sedan with personal belongings seen in the car parked there during the night market times and just watching from within his car sitting in the driver seat. Everytime someone happened to glanse over in his direction he'd look away an pretend to be doing something else while in the car. After when the people that parked in that lot walked any other direction away from the vehicle other than towards and into the mcdonald's then he'd sneak out of the car and place a ticket on their winshield.

Anyways that is just incident so I am not sure if all their lots are the same. Also that when I saw this it was during night market times in the evening.

Hope this helps out all that have either been ticketed by them (Diamond) in the past or haven't but frequently park in lots that are monitored by them.

:flamemad: Diamond Parking :2finger:

wing_woo

11-15-2006, 02:02 PM

The one that gave me a ticket I think was sitting in a restaurant and I guess he wanted to finish his coffee, so by the time he gave me the ticket, the times didn't match up anymore since I was (and had proof) in the restaurant at the time he stated on the ticket. Also, I remember the guy coming out of the 24hr Vietnamese restaurant there too and the lady walked out of the restaurant with him and showed him her ticket on her car that's parked in front of the restaurant and then he took it back.
At TRU on Broadway, the guy sits in the car to make sure you don't try giving your ticket away (ie. you have to pay for 1 hour, but sometimes you're only in there for 15 minutes and you sell or give your ticket to someone else who just parked).

TheJuggernaut

11-15-2006, 10:11 PM

When I see my uncle who's a lawyer next, I will finally try to remember to ask him about the legality of these threat tactics. I can understand towing someone that is on your property and charging them for the tow - it's private property. I can understand a province revoking your privilege to drive on its roads for violating the rules and not paying the fine (and removing the car off the roads if the person is caught there again, at their expense). But I don't get how any of these people can put ANYTHING on your credit record. I never entered any contract with the parking lot or the province, agreeing to pay this fine (definition of credit). What is the description of the debt that they give to the credit bureaus? "We demanded that he give us money and he didn't."? What is the difference between that and me giving the parking lot a fine for littering on my car, and reporting them to the credit bureau for not paying it (or something even more ridiculous, you name it)?

mr00jimbo

11-19-2006, 12:59 PM

My friend's father is a lawyer and tells me that IMPARK cannot make you, not sure about Diamond. He told me horrible things about Impark and their family has tickets in the triple digit range with no repercussions as of yet. If you put your drive wheels against the parking block, can they do anything?

smoothie.

11-19-2006, 01:25 PM

Originally posted by mr00jimbo
My friend's father is a lawyer and tells me that IMPARK cannot make you, not sure about Diamond. He told me horrible things about Impark and their family has tickets in the triple digit range with no repercussions as of yet. If you put your drive wheels against the parking block, can they do anything?

its really not that hard for them to just jack up the car and roll it out of its spot, then tow it.

TheJuggernaut

11-19-2006, 07:57 PM

Originally posted by mr00jimbo
If you put your drive wheels against the parking block, can they do anything?

It's a myth that I once fell for as well. It's bad to tow a car by the non-drive wheels if it's in gear but what do they care? You're on their property illegally, so they'll drag it out however they can, all at your expense - rip out the bumper on your lowered car, fry the center diff on your Subaru etc. It's YOUR problem.

They'll just drag your car out, skidding the tires, until it's out far enough that they can jack the drive wheels and be on their way.

UBooboo

11-21-2006, 03:57 PM

I got a parking ticket from Diamond before for dropping someone off in their parking lot.

Bastards.....

thumper

12-06-2006, 01:00 PM

wiggins is a real collections agency. they have an online website (google it). i had the misfortune of being a victim of their lousy business practices... i got a threatening voice mail message from them the day before rememberance day which went into a long weekend, so there was no way to call them back. the message had little info, other than i owe money, but for what i wasn't told. so i had to sit for 3 days wondering why i would get a call from a collections agency. when monday finally came i called them and found out they were trying to collect on impound fines for the coquitlam municipal pound for holding my dog... which was news to me because i don't own a dog. i find out later wiggins called every person in the phone book with my last name, which was the only information they had as the owner of the mutt. i was so pissed i complained to the BBB but i don't know if that would make any difference.

levelzero

12-13-2006, 11:39 AM

Just a warning to tohers. I park in a Impark lot and once got a ticket for having my parking stub upside down on the dash.

MR_BIGGS

12-15-2006, 10:50 AM

Hey,

I just got a letter in the mail from Diamond Parking.
The date says Nov 4th for the violation. Its like a $81 dollar fine.

However, I think it was $50 and they added on $30 because it wasn't paid by a certain date.

Now I remember parking there (the Safeway on Broadway and Commercial) on the date Nov 4th, but I didn't have any ticket on the windshield. I'm thinking someone took it off my car, so I had no way of knowing about it.

So I got the letter yesterday.

Anyone know if I can just debate it and say I was unaware of it, and they'll lower. I actually want to debate the whole fine because I remember I didn't go into Safeway first, I actually grabbed some things from the Shoppers acoss the street first then went to Safeway.

No way I'm paying $81 and change, especially now during the shopping season....

Anyone know what I can do? or any personal experiences..

Thanks

wing_woo

12-15-2006, 11:57 AM

yeah...learn from that experience is the first thing. When parking in a Diamond lot...always walk into the store you're parked at first and then come out 5 minutes later. They don't care that you went in after. However, if you have receipts proving you were at Safeway, then scan them and send them with the notice and dispute it.

Amaru

12-16-2006, 11:37 PM

Originally posted by TheJuggernaut
When I see my uncle who's a lawyer next, I will finally try to remember to ask him about the legality of these threat tactics. I can understand towing someone that is on your property and charging them for the tow - it's private property. I can understand a province revoking your privilege to drive on its roads for violating the rules and not paying the fine (and removing the car off the roads if the person is caught there again, at their expense). But I don't get how any of these people can put ANYTHING on your credit record. I never entered any contract with the parking lot or the province, agreeing to pay this fine (definition of credit). What is the description of the debt that they give to the credit bureaus? "We demanded that he give us money and he didn't."? What is the difference between that and me giving the parking lot a fine for littering on my car, and reporting them to the credit bureau for not paying it (or something even more ridiculous, you name it)?

Sorry, this is an old post but... I figured I'd reply to this anyway. When you park in their lot, you enter into a contract - you agree to pay for their services (space in their parkinjg lot). When they provide you with this service and you do not pay, it goes to collections. Granted, you may not have signed any peice of paper, I guarantee you on the sign in the parking lot, in the small print, is a detailed description of what parking in that lot means (in legal terms). It's kind of like getting a cell phone, using it for a month, and then never paying the bill. You used the service, but never paid for it - of course its going to collections.

That being said, I'll never, ever, ever pay a parking ticket. I got a ticket from Diamond in Seattle, and there is no chance in hell I'm paying for that one.

BNR32_Coupe

12-30-2006, 05:46 AM

i've been ticketed for parking in a diamond parking. theyve sent me 2 threatening letters so far. however i think its wrong that i received the ticket because i was misled.

http://i14.tinypic.com/4hsxgds.jpg

as you can see in this skillfully drawn detailed image, this is the mcdonalds in front of night market. "Sign A" was a large banner, with a huge arrow saying "Night Market Parking" with a huge arrow pointing north (blue arrow pointing left). so i was led to believe parking for night market was in this general area. I parked around the blue X and get ticketed. i later find out i parked in a Diamond lot and night market parking was the full lots. does my story sound desputable to you guys?

BNR32_Coupe

01-24-2007, 02:56 PM

okay so they're now calling me. does anyone think i have a good defense?

misteranswer

01-25-2007, 07:30 PM

I went to McDonalds.

baddabing

07-02-2010, 08:00 AM

There is an easy way to get these people to stop calling.

According to the BUSINESS PRACTICES AND CONSUMER PROTECTION ACT;

(4) A collector must not continue to communicate with a debtor
(a) except in writing, if the debtor
(i) $has notified the collector to communicate in writing only, and
(ii) $has provided a mailing address at which the debtor may be contacted,

see this link: http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/04002_09

Simply send the collections agency a fax stating you wish to be contacted by written correspondence ONLY and state the mailing address at which they can send mail to you. Provide your full name and be sure to clearly note what matter pertains to (i.e. parking ticket for license plate number ABC 123) sign the fax, and record the date you sent it. Keep the fax. You also need to send the same fax to the creditor (i.e. the parking lot company such as Diamond Parking).

If by chance they are calling you about a parking ticket from Diamond Parking, in the same fax, tell them you wish to dispute the ticket and all related charges in court. They wont take you to court because it's your word against theirs, they won't win. Even if they tried the cost of pursuing the matter in court far exceeds the sum they can hope to recover.

Lastly, a parking ticket and fine from a private parking lot WILL NOT and CAN NOT affect your credit rating. You did not borrow money from them and not pay it back. Parking tickets from the city or a government entity, however, is a different story.

izzy99

07-02-2010, 08:10 AM

This is the best answer so far.
There is an easy way to get these people to stop calling.

According to the BUSINESS PRACTICES AND CONSUMER PROTECTION ACT;

(4) A collector must not continue to communicate with a debtor
(a) except in writing, if the debtor
(i) $has notified the collector to communicate in writing only, and
(ii) $has provided a mailing address at which the debtor may be contacted,

see this link: http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/04002_09

Simply send the collections agency a fax stating you wish to be contacted by written correspondence ONLY and state the mailing address at which they can send mail to you. Provide your full name and be sure to clearly note what matter pertains to (i.e. parking ticket for license plate number ABC 123) sign the fax, and record the date you sent it. Keep the fax. You also need to send the same fax to the creditor (i.e. the parking lot company such as Diamond Parking).

If by chance they are calling you about a parking ticket from Diamond Parking, in the same fax, tell them you wish to dispute the ticket and all related charges in court. They wont take you to court because it's your word against theirs, they won't win. Even if they tried the cost of pursuing the matter in court far exceeds the sum they can hope to recover.

Lastly, a parking ticket and fine from a private parking lot WILL NOT and CAN NOT affect your credit rating. You did not borrow money from them and not pay it back. Parking tickets from the city or a government entity, however, is a different story.

Gnomes

07-03-2010, 04:59 AM

Lastly, a parking ticket and fine from a private parking lot WILL NOT and CAN NOT affect your credit rating. You did not borrow money from them and not pay it back. Parking tickets from the city or a government entity, however, is a different story.

According to Amaru's post, parking in their private lot means you are agreeing to their terms of the contract.

I wonder how can a parking company prove that you park in their lot. Do they take pictures of your car timestamped? They are not peace officers - they are just regular citizens so in the court, it's your words vs theirs (unless if they have evidence).

hchang

07-03-2010, 01:57 PM

According to Amaru's post, parking in their private lot means you are agreeing to their terms of the contract.

I wonder how can a parking company prove that you park in their lot. Do they take pictures of your car timestamped? They are not peace officers - they are just regular citizens so in the court, it's your words vs theirs (unless if they have evidence).

Some parking lots have Cameras.

mkchoi0801

07-07-2010, 12:47 PM

Sorry to bring up a rather off-topic question, but are authorities (security officers, or parking patrols) allowed to give you a parking ticket if you don't turn off the engine and stay in the car? I sometimes just sit in my car waiting to pick someone up and always wondered about this.

zulutango

07-07-2010, 01:45 PM

The MV Act considers this..

When vehicle stopping prohibited
189 (1) Except when necessary to avoid conflict with traffic or to comply with the law or the directions of a peace officer or traffic control device, a person must not stop, stand or park a vehicle as follows..

So in their view, stopping, standing or parking are all the same. IMHO, sitting with your engine on could be either described as stopping or standing.

mkchoi0801

07-07-2010, 03:36 PM

So like how life usually works, the exact scenario just happened 5 minutes ago. Go figure.
I left the girlfriend with the control of my car, stopped at a parking lot then came back within 10 minutes. I saw girlfriend pull out and there was a security patrol writing down information. I don't know if he was writing down my car, or the car beside us. Girlfriend says that she left as soon as she saw the person looking into the car next to us.
So in conclusion, we didn't get a ticket, but I think a ticket could be mailed to my address. Is this a likely scenario? Will reasoning that my girlfriend dropped me off, looked around for parking, and only used the spot to change direction work?
Funny how life works haha.

BrRsn

07-08-2010, 11:34 AM

Those parking lot guys that ticket you are basically paid on commission, so of course they're desperate as hell. I have a parking pass for the broadway and commercial parking lot and during the olympics it was insane. They can ticket you at their own discretion if you don't go into safeway first. I've been ticketed several times, all I've had to do is send a fax with the ticket and a copy of my parking pass and everything's fine.

BallPeenHammer2

07-14-2010, 11:13 AM

BallPeenHammer2

07-14-2010, 11:19 AM

BTW, few months ago a friend of mine got a ticket for not being in the parking lot of the blenz at #3 and westminster in richmond. (diamond parking). He was there half the day, shopping, coffee, etc. He's winning that one 'cuz the coffee shop owners are vouching for him.

a few weeks later, I was at same said coffee shop. Dude tried giving me a ticket WHILE I WATCHED HIM at about 20feet away, at Blenz.
man.......did I rip into that unfortunate dumb@$$.

zulutango

07-14-2010, 04:15 PM

They can't do anything.

Read post # 39. The car was stopped on the property up to 10 minutes and I believe that a ticket would be valid. Just because it was occupied does not mean that it is not parked.

BallPeenHammer2

07-14-2010, 04:45 PM

wow even up to 10 minutes? So is it that as soon as your car is stopped, that's it?

I remember when I worked for impark for a short while, and the policy was never like that. Generally we'd just ask them to buy one or stop elsewhere or give a bit of leeway, as to not start a potential conflict. =op

Man. Diamond Parking's pretty rough. Then again, I should know. Read post #43.

wing_woo

07-15-2010, 09:06 AM

Yeah, I got a ticket from Diamond Parking before. I parked to go to a restaurant that was cash only. I had to drop by a bank machine first which is just around the corner to get cash. After eating and getting back to my car, there was a ticket on my windshield. I ended up just emailing a picture of my receipt that states that I was in the restaurant between 9:30 and 10:30 and the Diamond ticket had a time of 9:45. They cancelled the ticket. The restaurant told me that next time, go into the restaurant first and then go out to get money at the bank machine.

BeRtz

07-25-2010, 09:52 PM

Diamond parking fails my mom had a ticket for 54.xx and she parked LEGALLY on Alexandra road. We ignored the ticket for a while and then they sent us another letter but not to our house but to my aunt's house for some odd reason.

And I called in to see what was going on and they said they had our address at as my aunts. And we still continued to ignore it till this day haha nothing's changed over the fact that they tried getting us to pay for a ticket that never existed.

Gee.Tee.Ar

07-26-2010, 08:22 PM

i was wondering how diamond parking can get your address?

BeRtz

07-26-2010, 08:38 PM

Diamond parking claimed that they did a "Background check" on my mom and said that we lived at my aunt's house which was a complete lie.

svelt

08-12-2010, 12:09 PM

lol baddabing is a man on a mission... all his posts are to do with preventing calls.

I was curious how they actually get a hold of your phone #? -> through a contract with ICBC I suppose? I work primarily out of my primary phone line and would prefer not being harassed out of that. My insurance renewal's in a few days and ICBC's never really contacted me for anything... can I just change the phone number that I have registered with ICBC to my secondary line so that these clowns can call that number instead (which, conveniently automatically goes to voicemail)? Or do they get the number & address from another source?

hchang

08-12-2010, 12:25 PM

I've no clue how they attain the phone numbers and address, but this does not affect you renewing your insurance in any way.

Yes, you can change your phone number with ICBC but no, they won't start calling that number instead. They'll stick with the number they originally had you with when you recieved that ticket.

What you can try is get yourself another ticket purposefully, and if they start calling your second number, then you know that ICBC is the company that's giving out information. LOL.

svelt

08-12-2010, 01:40 PM

Where else other than my insurance company can my phone number be attached to my vehicle? I don't mind the mails, but the calls are admittingly slightly bothersome even with caller ID. It feels like I'm the target of a telemarketing list.

I'm going to change my phone number attached to ICBC anyway, I tend to get a random ticket from them every couple of years on average for some BS reason. Or maybe I'll try baddabing's suggestion to proceed with written correspondence only.