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Need your camera fixed?
Mananetwork
04-20-2007, 11:59 PM
To many of these threads are coming up. Please add if there is more
Vancouver Camera Service
http://www.vancam.com/
1666 8th Avenue West
Vancouver, BC V6J 1V4
(604) 736-4113
Camtex Camera & Instruments Services (89) Inc
http://www.camtexgroup.com/
201-1855 Burrard Street
Vancouver, BC V6J 3G9
(604) 734-0242
Fotronic Photographic & Business Machines
http://www.fotronic.ca/
2723 E Hastings St
Vancouver, BC V5K 1Z8
(604) 253-5944
Nikon Canada
http://www.nikon.ca/
5-13511 Crestwood Place
Richmond, BC V6V 2E9
(604) 276-0531
Rushant Cameras Ltd
4538 10th Avenue West
Vancouver, BC V6R 2J1
(604) 224-5858
Canon Canada Inc.
http://www.canon.ca/
2828 16st NE
Calgary, AB T2E7K7
(403) 219-5939
Sony Service Centre Vancouver
http://www.sony.ca/sonyca/view/english/warranty/consumer_support_contact.shtml
65 North Bend Street
Coquitlam V3K 6N9
1-877-899-7669
Senna4ever
04-21-2007, 01:08 AM
Sony Service Centre Vancouver
65 North Bend Street, Coquitlam, , V3K 6N9
1-877-899-7669
niforpix
04-21-2007, 11:17 AM
So where do I go to get my camera fixed? :D :p
litebulb
04-21-2007, 02:40 PM
FYI, Camtex has the worse customer service that I've ever experienced in my life. Took them 3 weeks to tell me that my flash need more time to get fixed.
Amuse
04-21-2007, 03:26 PM
It says on the Fotroninc page that it is officially closed.
Senna4ever
04-22-2007, 12:19 AM
Yeah, Camtex is run by ex-Russian Mafia people it seems.
niforpix
04-22-2007, 10:30 AM
Originally posted by Senna4ever
Yeah, Camtex is run by ex-Russian Mafia people it seems.
lol
tomcaca
04-22-2007, 10:38 AM
I took my dropped lens to Vancam,they told me that they don't fix IS lens? :( they have to send it out to canon canada,so,there's no local facility for canon to fix lens?
Mananetwork
04-22-2007, 12:04 PM
Originally posted by tomcaca
I took my dropped lens to Vancam,they told me that they don't fix IS lens? :( they have to send it out to canon canada,so,there's no local facility for canon to fix lens?
Only Canon Professionals can fix IS lenses. Other companies won't touch them.
laurencepak
04-22-2007, 04:53 PM
Originally posted by niforpix
lol
do you mean ex-russian or do you mean ex-mafia hahaha
cos it makes a difference
Levitron
04-22-2007, 09:10 PM
Damn...Fotronic was a good shop. :(
They were brutally honest with me when I wanted a repair on my old 300D...."I could charge you $600 for the repair, but I don't think you would want to do that since buying a new one would be better."
godwin
04-22-2007, 10:24 PM
Sony aint any better.
DrewPeacock
04-27-2007, 09:50 PM
Never ever go to Vancouver Camera Service.
Mananetwork
04-27-2007, 09:54 PM
Originally posted by DrewPeacock
Never ever go to Vancouver Camera Service.
Can you please tell us why?
DrewPeacock
04-27-2007, 11:15 PM
I brought my camera into them for warranty service as my dealer said they were an authorized repair shop for Canon. The man at the font desk was quite rude apon drop off. When I received my camera back from them things were not fixed and the sensor and pentaprism came back filthy, calling them on the phone resulted in them dodging answering questions and putting me on hold or hanging up. I called Canon and they stated that this wasn't the first report they have had about this company and they are only an authorized repair facility for point and shoot cameras.
Edited spelling pentaprism :rolleyes:
Shun Izaki
07-10-2007, 08:34 AM
Anyone have any more reviews of Vancam?
I'm getting some touchy warranty work done to my SD800IS and i don't want anyone screwing around.
It's got a "hot pixel" that's white and it's annoying, because it can even be seen in pictures that are sized 30% down.
Thanks for any help or recommendations i can get.
I was told by Canon rep this:
Because the CCD has millions of photocells (photosites), there is no way to physically ensure that they are all at the same sensitivity to light. The “hot pixel” phenomenon usually occurs at long shutter speeds, when the CCD is exposed longer – causing photosites that are more sensitive to light to appear “whiteish”. They may sometimes be different colors, but are typically “whitish” to the naked eye. This phenomenon is normal and does not constitute a hardware issue with your camera. If you wish you may consider using an image editing application to touch up images that contain hot pixels. Warranty work is performed if one of the following conditions are met:- 4 hot pixels appear in total (anywhere)- 1 hot pixel appears in center 70% of the screen In your case the hot pixel appears at 1680x980 which would be considered 70% of the center screen. As such the camera must be forwarded to a authorized service facility.
and to go to
> VANCAM SERVICE INC.> 1666 West 8Th Avenue> Vancouver, BC, V6J 1V4> Tel.: 604/736-4113
bombs240sx
07-10-2007, 09:09 AM
Originally posted by DrewPeacock
I brought my camera into them for warranty service as my dealer said they were an authorized repair shop for Canon. The man at the font desk was quite rude apon drop off. When I received my camera back from them things were not fixed and the sensor and pentaprism came back filthy, calling them on the phone resulted in them dodging answering questions and putting me on hold or hanging up. I called Canon and they stated that this wasn't the first report they have had about this company and they are only an authorized repair facility for point and shoot cameras.
Edited spelling pentaprism :rolleyes:
this is a VERY common problem. It happens with sony, and nikon as well. the main problem is which technician you get as some are better then others. However if its a DSLR that is still dirty when it comes back, I get to be the one to clean it. fotronics was an excellent repair shop sorry to see them go. I would ship my products to canon tho, if i was gonna repair it. But then thats why I have fuji and pentax. quick turn around times :)
the better repair places tend to be fuji and canon, and pentax (however I have had warrenty issues with them on some things, as well as sony. ). I have had nothing but great results from them. They make my customer happy and then I can be happy haha.
MikesJo
07-10-2007, 09:21 AM
Nearest Canon service facility is in Calgary. I just called them. That's where you send your DSLR, don't know about P&S though. Argh...
CANON CANADA INC.
2828 16 ST NE
CALGARY, AB, T2E7K7
Tel.: 403/219-5939
laurencepak
07-11-2007, 02:03 AM
i think the Fujifilm service center is around Shell and Steveston in richmond..its very close to the air care center, if it hasn't moved.
bombs240sx
07-11-2007, 08:12 AM
actually fuji is in delta now. very good service and normally they can fix a camera in 1-2 weeks.
6793026
07-13-2007, 01:46 PM
i have been to van cam but NOT for a warranty service.
i've been there twice taking back my canon. yeah they are typical expensive place to get it repaired. expensive as in parts was like 5 dollars, but labor was like 80 bucks. I can't blame them. I'm paying them for their skills.
the guy there is a bit rule, but if you act gay enough he'll treat you really nice.
Not too many problems with them, i like them because they were open on saturdays.
[HuCk DuCk]
07-13-2007, 05:12 PM
if you act gay....does that mean u have to make him like you...in that way?
Shun Izaki
07-19-2007, 09:10 PM
So it's been 4 days... (4 business days)
and my SD800IS is still in the shop
What does it mean when they say "they're waiting for a "program" from canon"
don't get me wrong, i want them to take their time, to get it done right... but i'm dying without a camera to use.. and my cell just sucks.
I asked the dood to explain what this would have to do with a hot pixel.... thought sth like CMOS problem.. so it just has to get changed or sth...
someone camera inclined know?
MikesJo
07-19-2007, 09:18 PM
They're probably waiting for parts from Canon to replace the sensor I'm guessing? This under warranty or are you paying for it to be done?
Shun Izaki
07-30-2007, 09:07 PM
Originally posted by MikesJo
They're probably waiting for parts from Canon to replace the sensor I'm guessing? This under warranty or are you paying for it to be done?
under warranty
and they've been fucking me over every 3 "business" days.
I've written a formal complaint to canon canada on friday, only not to receieve an e-mail this morning. What bs...
They keep bsing me and go "it'll be done in another 3 days, it'll be done in another 3 days"
They have their "program" now, and they said "we have a lot of cameras to fix"
Give me an accurate estimate for date, or don't call yourself representatives of canon canada.
[HuCk DuCk]
07-31-2007, 07:37 AM
what's the "program"?
Shun Izaki
07-31-2007, 09:23 PM
Originally posted by [HuCk DuCk]
what's the "program"?
i have no idea, that's why i was asking
those bastards are prolly just screwing around with me.
I STILL don't have my camera back, and am calling tomorrow, AS instructed. If it's still not ready, i'm gonna ask to speak to the manager... this is bullshit
CRiXy
01-29-2008, 01:00 PM
My drunk friend dropped my girlfriend's Casio Exilim digicam and it landed so that the extended part of the lens (the "shaft") hit the ground and now it won't go back in straight.
Anyone know roughly how much to fix this? Or should I just start shopping for another camera?
Mananetwork
01-29-2008, 08:46 PM
Originally posted by CRiXy
My drunk friend dropped my girlfriend's Casio Exilim digicam and it landed so that the extended part of the lens (the "shaft") hit the ground and now it won't go back in straight.
Anyone know roughly how much to fix this? Or should I just start shopping for another camera?
Call up one of those places first, they could give you a quote right over the phone. If you must, drop it off at the repair shop, wait for a quote, and if it's to high then buy another camera
Senna4ever
02-07-2008, 11:10 PM
CAMTEX is getting out of the film camera repair business I heard.
nope.. no such plans
We're actually thinking of sponsoring RS ;)
nipples
05-02-2008, 04:59 PM
i took mine to camtex. he had it fixed for me in about 30mins. i'm actually pretty happy with their service
«CD^^®»
06-18-2008, 03:22 PM
FYI, Camtex has the worse customer service that I've ever experienced in my life. Took them 3 weeks to tell me that my flash need more time to get fixed.
Blah, I have to 2nd this their customer service is horrible!!!! I dropped my flash off 3 weeks ago the guy there told me he would call in 3-4days with my estimate. Fast forward 2 weeks I think damn still haven't heard from them so I give them a ring the person on the phone tells me the service guy is out and he'll call me back when he gets back in. Fast forward another week i'm thinking "Damn 3 weeks for an estimate" so I call again the lady tell me she'll find out what's going on where she proceeds to put the phone on the desk for 10mins while I hear her chatting and doing everything else but checking 2 see what's going on with my flash. I now know why their phone is always busy, apparently this is common practice for them just put the phone on the desk till u hang up. I decided to just pick up my flash from them same day I called but when I got there asking for my flash back she tells me "It's already been fixed" WTF? I said I didn't even get a quote! Luckily it wasn't 2 expensive but I wouldn't have had a say in the matter anyways since they fixed it without confirming it with me. When I questioned her about how I didn't even give the go-ahead she proceeded 2 tell me how when I brought it in the salesman gave me the repair price which was BS how could he know what would need 2 be fixed, she also said to me "When u called earlier I didn't pick the phone back up because I knew u knew how much it would cost" WTF is that supposed 2 mean? utter BS
end vent
Rockwilder
08-21-2008, 06:31 PM
I need to have my canon digital lens repaired, it just doesn't slide in and out as it once did. Anyone have any suggestions where is the best place to take it that i'm not going to get screwed?? I'd like to find a place local (tri-cities), but i work downtown so if need be i can go there too. thanks for the help.
ak1to
09-16-2008, 03:49 PM
Brought my camera in at the Nikon service center to get the sensor, focusing screen and prism cleaned, service at the counter was great and the first cleaning was free but it came back dirtier than I brought it in, I now have black dust on the prism now, going to bring it back, I believe having a camera cleaned costs about $80.00
Boostslut
10-16-2008, 07:12 PM
Could anyone tell me where i could take my XTi to get fixed? It basically just doesn't turn on. Of course the battery if fully charged. Everything is closed ect. Any other hints? Or a place i could take it to other than sending it into Canon?
thanks!
Rockwilder
10-25-2008, 05:39 PM
Could anyone tell me where i could take my XTi to get fixed? It basically just doesn't turn on. Of course the battery if fully charged. Everything is closed ect. Any other hints? Or a place i could take it to other than sending it into Canon?
thanks!
I just sent my Lense off to canon a week ago, in less then a week they fixed it for $85 and it should be back in my hands in a couple days. I thought about sending it somewhere local but didm't want to get screwed around with a shady repair place. Canons service center is in Calgary so it's not that far.
Other then that you could try some of the shops listed???
Does anyone know if any of these shops fix IS issues? I can't remember where I read this but I had heard that only Canon fixes IS issues and most other shops don't even touch it.
My 17-55 f2.8 is giving the infamous vibrating IS unit problem...was hoping to find someone local because I really want to use it at my friend's wedding...may just have to shoot without IS this weekend and send it in afterwards!
EDIT: DUH! I should read the rest of the thread. A bunch of people mentioned it earlier on. :D Me fails reading....off to Canon it shall go.
IMASA
09-22-2009, 05:32 PM
Has anyone ever sent in anything to Nikon for servicing? My SD-8A flash battery pack just died, only used it 3 times after buying it 3 months ago.
Took it to the Richmond Nikon service center and they only service cameras and everything else is sent back to the head office. And of course they can't give me an ETA.
I just sent my Lense off to canon a week ago, in less then a week they fixed it for $85 and it should be back in my hands in a couple days. I thought about sending it somewhere local but didm't want to get screwed around with a shady repair place. Canons service center is in Calgary so it's not that far.
Other then that you could try some of the shops listed???
EDIT: DUH! I should read the rest of the thread. A bunch of people mentioned it earlier on. :D Me fails reading....off to Canon it shall go.
What mail service did you guys use to send it to Canon in Calgary and how much was it? my 17-55 zoom creeps =(
I sent it via fedex ground insured for the replacement value. Don't remember how much it cost though.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)
hhhmm.... I'm just debating how fast they can get this done, since xmas is coming up.
anyone want to help me out and evaluate if there's anything wrong with my 17-55 before I send it in so I can request they look at those things? do I just ask for a calibration? maybe I can bring the camera and lens and show one of you when you're free. pm me. tia
ilvtofu
02-22-2010, 03:24 PM
Hmm, my SD960 canon has something broken in the lens that won't let it move, i'm guessing some sort of motor so it doesn't open anymore... I brought it to future shop where I bought it and they said I have to send it to toronto to do the warranty work. Are there any options to get this fixed locally even if I have to pay?
I think i'll be avoiding canon PS if I have to send it to toronto to get fixed from now on, but I seem to get one every year... :S oh well still have my G7 and 40D hope they don't fail on me...
Have any ofyou guys gotten the error5 message on your canons? On my xsi, my pop up flash doesnt seem to pop up anymore for some reason any way to fix this?
Tia!
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)
K-Dub
11-23-2010, 04:36 PM
My Tokina 11-16 has something rattling inside it, are there any local shops that can take a look at it /repair / send it off to Tokina for me?
:(
Any suggestions on where to fix the lens?
Senna4ever
12-18-2010, 10:50 PM
My Tokina 11-16 has something rattling inside it, are there any local shops that can take a look at it /repair / send it off to Tokina for me?
:(
We can send it in for you at Beau, but you can also send it in yourself to Daymen in Toronto. Sorry, I didn't see your post until today...hopefully it's not too late.
Senna4ever
12-18-2010, 10:51 PM
Any suggestions on where to fix the lens?
What lens?
K-Dub
12-20-2010, 04:27 PM
We can send it in for you at Beau, but you can also send it in yourself to Daymen in Toronto. Sorry, I didn't see your post until today...hopefully it's not too late.
I'll come find you in January. Thanks Senna!
insomniac
03-24-2011, 03:38 PM
hey guys
my d90 has that common problem where the grip on the back of the camera starts to peel.
googled it and everyone just said to put superglue on it
are there any alternatives or is superglue the only way to go?
are there any steps or advice i should keep in mind?
im selling my camera soon so i cant fuck up on this. losing interest in photography and i spent almost 3 times as much on camera gear than i first expected (started taking photography up as a hobby 2 months ago). :(
Senna4ever
03-24-2011, 04:08 PM
Superglue or epoxy might be best. Just don't overdo it.
Soundy
09-05-2011, 08:44 AM
*sob* pulled my 40D out of the camera bag the other day and it wouldn't power on. Tried three different batteries, plus the battery grip with AAs. Made sure all doors were closed. Cleaned the contacts. Tried a different card. Replaced the backup battery. NOTHING.
Is there somewhere in town that can fix this, or is it gonna end up going off to Canon? Or is it maybe a simple fix tip I can try myself (I'm not averse to disassembling the camera to a superficial degree)?
N.V.M.
09-05-2011, 08:55 AM
back up battery?..you mean the clock battery has been replaced?
Soundy
09-05-2011, 09:02 AM
Yeah, the little CR2016 in the side of the battery compartment. Removing and/or replacing it was one of the suggestions I found on other forums.
Senna4ever
09-05-2011, 09:51 AM
Was it stored in a high humidity area?
You might try Vancam or Camtex, but I'm not sure if I trust those guys. :(
Soundy
09-05-2011, 11:03 AM
Nope - it was just sitting in the living room in its bag... probably about a week between uses. Worked fine previously; brought it in, set it in the big chair... week later, took it out, and... nothing. Living room is lower floor on the north side of the townhouse, so it stays pretty cool.
Soundy
09-27-2011, 10:42 AM
Well, Kerrisdale Cameras recommends VanCam... I've been dealing with Kerrisdale for a long time and trust them, so... guess I'll give VanCam a call.
Does anybody recommend VanCam to do repair on a sigma lens? I'm too cheap to ship mine across the country just to get a quote.
Senna4ever
09-27-2011, 03:21 PM
Vancam is probably better than Camtex. I still don't trust them after what I've seen and heard from clients.
Nismo200SX
02-12-2012, 08:36 PM
My camera dropped dropped front first. and now my nikkor 12-24 F4 the UV filter on the front 1 edge of it dented into the filter thread and is stuck. Other than that dent the filter glass is still fine and intact doesn't affect the image quality at all and the lens itself is still working perfectly. but the dust build up in between the lens and the filter is getting pretty dusty. Where should I go to get the filter removed so I can buy a new one and clean the lens.
Senna4ever
02-12-2012, 08:39 PM
Try taking it off first yourself by wearing rubber dish gloves. If that doesn't work, you might try taking it yourself to Nikon's repair centre in Richmond. Bent filter threads suck. :(
AlexT1
02-16-2012, 04:31 PM
To many of these threads are coming up. Please add if there is more
Vancouver Camera Service
VANCAM Service Ltd. | Canon & Pentax Authorized Warranty Repair Facility | Home (http://www.vancam.com/)
1666 8th Avenue West
Vancouver, BC V6J 1V4
(604) 736-4113
Camtex Camera & Instruments Services (89) Inc
Camtex Camera Repair - Authorized Warranty Service Centre for Hasselblad, Mamiya, Voigtlander and Lumedine (http://www.camtexgroup.com/)
201-1855 Burrard Street
Vancouver, BC V6J 3G9
(604) 734-0242
Fotronic Photographic & Business Machines
http://www.fotronic.ca/
2723 E Hastings St
Vancouver, BC V5K 1Z8
(604) 253-5944
Nikon Canada
Digital Cameras | Nikon Digital Cameras, Lenses & More (http://www.nikon.ca/)
5-13511 Crestwood Place
Richmond, BC V6V 2E9
(604) 276-0531
Rushant Cameras Ltd
4538 10th Avenue West
Vancouver, BC V6R 2J1
(604) 224-5858
Canon Canada Inc.
http://www.canon.ca/
2828 16st NE
Calgary, AB T2E7K7
(403) 219-5939
Sony Service Centre Vancouver
Sony Canada | Sony VAIO® Computers | Reader Digital eBooks | BRAVIA® LCD TV | Digital SLR Cameras | Cyber-shot® Digital Cameras | Blu-ray Disc® | Handycam® Camcorders (http://www.sony.ca/sonyca/view/english/warranty/consumer_support_contact.shtml)
65 North Bend Street
Coquitlam V3K 6N9
1-877-899-7669
Thanks!
Soundy
05-24-2012, 11:52 PM
*sob* pulled my 40D out of the camera bag the other day and it wouldn't power on. Tried three different batteries, plus the battery grip with AAs. Made sure all doors were closed. Cleaned the contacts. Tried a different card. Replaced the backup battery. NOTHING.
Is there somewhere in town that can fix this, or is it gonna end up going off to Canon? Or is it maybe a simple fix tip I can try myself (I'm not averse to disassembling the camera to a superficial degree)?
Welp, finally got it in to Vancam... they found the problem: an internal screw had fallen out (probably vibrated loose) and fallen against the DC converter board, shorting it out, requiring its replacement. Total cost: $130 labor, $75 parts.
HEY CANON! DO YOU KNOW WHAT F***ING THREAD LOCKER IS?? TWO CENTS WORTH OF THE STUFF WHEN YOU BUILT THIS DAMN THING WOULD HAVE SAVED ME A $200+ REPAIR BILL AND MONTHS OF DOWNTIME.
Worst part is, the technician said this isn't an uncommon problem... to ANY brands. :facepalm:
Anyone got some direct contact info for someone who matters at Canon? Their website doesn't even have an email address, just "contact forms" to fill out. SOMEONE needs a verbal bitchslapping.
http://cdn.memegenerator.net/instances/400x/14386695.jpg
AAAaaaaand of course, Vancam only takes cash or debit, not credit, so my camera will have to wait for payday... *sigh*
LP700-4
07-30-2012, 04:10 PM
Just wanted to do a quick review of Camtex
Recently i broke the LCD protector on my Canon T2i, was recommended by Broadway Cameras to go to them and see what they can do.
It was a relatively small shop, located on the 2nd floor of a building. Once we walked in, we were greeted and then we asked them if they could replace the broken piece. They told me that usually they do some BS inspection/checkup on all of their customer's cameras and that would be 39.99 before they could give me a quote on my camera. I told them that i only want the screen to be replaced, none of the BS that comes with it.
He tells me to wait while he checks for the part im looking for, comes back after a minute or so and tells me that hes not sure if they have it or not, he may have to order it in. I tell him to check if he has it again because i want one day turnaround, again he goes to the back for a couple minutes and says he has to order it in.
At this point im ready to leave and order it online and DIY it. I tell him to order the part in and call me when he has it in store. He asks me if im taking the camera with me or leaving it with them, i tell him im taking it then bring it back when he has stock. He gives me a weird look then tells me to hold on for a second, he goes to the back and then magically he has the part ready for me. I ask if i can see the part and he gives me another weird look, then tells me "I have the part in right now, are you going to let me do it or not?" I give him the go ahead and he tells me it'll be done in around 2 hours.
I leave to go somewhere for the 2 hours, he calls me within 30 minutes telling me the screen is not a perfect fit and there is a tiny gap along the edges. I didn't care cause i needed the camera ASAP, i pick it up when the 2 hours is up and sure enough its finished. We pay and they dont even give me a reciept. I ask for one and he goes to type one up.
Kinda sketch business but im satisfied. They did get it done in the 2 hour time frame they promised.
Sky_High
07-30-2012, 04:15 PM
^Quite a sketch. Could you post up pictures of the finish repair?
LP700-4
07-30-2012, 04:21 PM
This is before
http://farm9.staticflickr.com/8284/7672037482_00cb309e42_c.jpg
And these are after,
http://i.imgur.com/dvEYH.jpg
http://i.imgur.com/BmA17.jpg
You can see its not an OEM replacement and you can see the little gap, but it doesnt affect anything and i'm gonna use my camera till it dies so no resell value is affected. Or i could buy an OEM and replace it again if it gets scratched along the way.
Sky_High
07-30-2012, 04:51 PM
^ it might not affect anything physically. But just don't shoot with it in the rain / sand dunes / etc...
Senna4ever
07-30-2012, 05:28 PM
Typical Camtex "service".
Anyone know if Nikon Canada are willing to service MF lenses?
Specifically 135/2.8 AI.
Senna4ever
05-01-2013, 01:16 AM
Anyone know if Nikon Canada are willing to service MF lenses?
Specifically 135/2.8 AI.
Can you be more specific? What needs to be done?
^Theres some hazing and a lot of dirt so cleaning and re greasing.
I would've opened it up myself but don't want to screw up the nic coating.
Senna4ever
05-01-2013, 11:27 PM
They should do it. Try phoning them in Richmond.
m3thods
08-07-2013, 11:38 AM
Has anyone sent their Sigma lens back east for calibration?
I'm currently thinking about driving to London Drugs where I bought it, and having them send my 30mm for calibration (among other things) along with my 50D. They say turn-around is 4-6 weeks, and even though I'd be without my primary camera for that long, I have access to a XSi during that time.
From what I gather online, lenses usually come back better than pre-calibration, which is fairly exciting to me since mine underexposes once in a while and occasionally hunts for focus during the day. It just sucks to be without my main camera for that long.
On an unrelated note: does anyone know of any local Sigma authorized service centers?
Senna4ever
08-07-2013, 01:08 PM
Sigma has to go back to Gentec in Toronto. They told you 4-6 weeks? Unless they've revamped their repair centre, expect 4 months.
m3thods
08-07-2013, 10:06 PM
Sigma has to go back to Gentec in Toronto. They told you 4-6 weeks? Unless they've revamped their repair centre, expect 4 months.
Thanks for the info. I called before I sent the lens via LD. The guy at Gentec said 30 day turn around, then what's likely 2 weeks shipping RT. If they fix the mild focusing/underexposure issue, it'll be worth the wait I guess.
Zedbra
08-12-2013, 07:57 PM
Please forgive me - I'm a photography noob. My wife's Nikon D90 is in desperate need of a cleaning, including the lenses. Is this something I need to take straight to Nikon, or do independent shops do cleanings?
^what's wrong with the lens?
Zedbra
08-12-2013, 08:27 PM
^what's wrong with the lens?
let's just say the wife never uses the camera bag, we have two young children that drink apple juice out of bottles, and that they go to the beach often. They are slightly sticky and fine dust everywhere.
laqvrai
08-13-2013, 11:15 PM
I'm not aware of any good camera repair shops around Vancouver :(
If it's only the camera sensor that needs cleaning, you should be able to do this yourself if you pick up the supplies from the camera shop. If there's sticky fluid *inside* the lens and camera though, I think you'll be better off bringing it into Nikon in Richmond.
Nikon Richmond has been a miss for me. My back focus issue with my D5100 has been in and out of their location for the last month. Hopefully, it's fourth time lucky. If you have any issues with their repairs, you can bring it in for further servicing until you're satisfied.
Turnaround time for non-NPS members is about 3 weeks although if no spare parts are needed, it should be faster. They'll quote you a price that you can agree to before they proceed with the cleaning.
godwin
08-13-2013, 11:29 PM
I am sure they are willing any Nikkors
Amazing restoration of old Nikon lenses | Nikon Rumors (http://nikonrumors.com/2013/06/22/amazing-restoration-of-old-nikon-lenses.aspx/#more-60362)
Price list too! http://www.520pf.tw/520pf/RepairEnglish/Price%20List.aspx
Anyone know if Nikon Canada are willing to service MF lenses?
Specifically 135/2.8 AI.
^nikon HK was willing to do it for $50 CAD but with a 2 week waiting list for the 135/2.,8
brought a 50/1.4 ai to nikon ricemond and they quoted me $200 just to ship the lens to Ontario to see if they could fix it or not :fuckthathshit:
Zedbra
08-14-2013, 06:21 AM
I talked to Nikon in Richmond yesterday. It's $50 taxes in to clean the sensor. To clean the rest of the body inside/out the price is $150. It may be worth getting them to give it a good once-over, this has been a great camera for us.
Volvoman
09-13-2013, 01:39 PM
Anyone with a D600 and has oil spots on the sensor? I'm shooting at higher apertures now and its bugging me. Anyone had success with Nikon Canada in Richmond cleaning the sensor under warranty? If so, what was your turnaround time?
laqvrai
09-20-2013, 03:05 PM
Anyone with a D600 and has oil spots on the sensor? I'm shooting at higher apertures now and its bugging me. Anyone had success with Nikon Canada in Richmond cleaning the sensor under warranty? If so, what was your turnaround time?
Sorry I saw this a bit late but I met someone at a meetup who experienced this issue w/ his D600 while we talked shop. He said that Nikon Richmond totally replaced the shutter and the turnaround was about a week.
The week turnaround of course depends on the availability of parts. You'll need to wait longer if they have to order parts. You can ask them for a estimate of queue length too - I've found their estimates are pretty accurate.
Hope this helps.
-EuroRSN-
07-27-2014, 07:29 AM
Sorry to bring up an old thread but I desperately need to know about the best place to get my sensor cleaned. I have some persistent smudging so I need to take it to a professional. Reading all the negative reviews about Camtex and Vancam, I am kinda worried about poor workmanship and I don't have the time to send it to Toronto for warranty cleaning. Going to Europe in 2 weeks so I need this done asap. Any help would be appreciated. Thanks.
Boostslut
07-28-2014, 10:20 AM
I've heard it's pretty easy to do yourself if you get the right tools for the job. Never done it myself, but I know Senna has :)
ForbiddenX
12-17-2014, 01:34 AM
Hey guys,
I might have possibly messed up my camera...
On my 6D, the mode dial fell off and I lost it so I ended up buying a new one off of eBay. Came with super glue and it seemed like a quick and easy install....
Turns out the super glue ended up in the middle as well and I can't press down on the button to change modes. Does anyone know if I can fix this?
Luckily it got stuck on manual as that's what I usually shoot on anyways but sometimes.
european
01-06-2019, 07:09 PM
I don’t need my camera fixed but i do need my lens fixed
The autofocus does not work on my Nikon 600mm f/4E FL VR
I’ve checked all settings, all teleconverters and all cameras that i own, it’s 100% the autofocus on the lens that is not functioning correctly. I suspect the contacts are somehow worn out or defective. Everything was working well then all of a sudden the autofocus stopped out of nowhere.
I haven’t done much research yet due to my current busy schedule but i’m not sure if i require 99.9% (if that even exists) isopropanol or some other type of special cleaning solution.
I only have 70% isopropyl rubbing alcohol at home but a bit worried to try it on a very expensive lens before I decide to send it in for service back to Nikon.
Please help
Thank you kindly
-Mike
european
01-21-2019, 08:19 AM
Cleaned the 600 with some isopropyl and the auto-focus still doesn't work.
I guess I have to call Nikon and send it in for service. Boo-urns!
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