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: Anyone has problem with Seagate HDD lately ?


ime2006
01-25-2009, 11:59 PM
Just saw a news online that Seagate HDD having crazy problems.

Anyone here encounter problems so far ?????


There are models listed out below.

Barracuda 7200.11
ST31000340AS
ST31000640AS
ST3750330AS
ST3750630AS
ST3640330AS
ST3640630AS
ST3500320AS
ST3500620AS
ST3500820AS
ST31500341AS
ST31000333AS
ST3640323AS
ST3640623AS
ST3320613AS
ST3320813AS
ST3160813AS

Barracuda ES.2 SATA
ST31000340NS
ST3750330NS
ST3500320NS
ST3250310NS

DiamondMax 22
STM31000340AS
STM31000640AS
STM3750330AS
STM3750630AS
STM3500320AS
STM3500620AS
STM3500820AS
STM31000334AS
STM3320614AS
STM3160813AS


In Japan, they also stop selling those problem models as well in Akiba

http://www.picfury.com/2a/img/kseag1-1.jpg

http://www.picfury.com/2a/img/kseag2-1.jpg

Here are the news~

http://www.techworld.com/security/news/index.cfm?RSS&NewsID=109670

http://technologizer.com/2009/01/21/seagate-to-fix-hard-drive-problems-soon/

And ~

lots problem in Asia as well.
It's been posted all over the forums.

http://www.hd.club.tw/thread-18745-1-1.html

http://www.pcdvd.com.tw/showthread.php?t=836525

TOPEC
01-26-2009, 12:21 AM
i have a ST3500320AS and no problems so far *touch wood
y not post what news u saw online instead of just telling us seagate has a problem.

ime2006
01-26-2009, 12:38 AM
i have a ST3500320AS and no problems so far *touch wood
y not post what news u saw online instead of just telling us seagate has a problem.

In Japan, they also stop selling those problem models as well in Akiba

Here are the news~

http://www.techworld.com/security/news/index.cfm?RSS&NewsID=109670

http://technologizer.com/2009/01/21/seagate-to-fix-hard-drive-problems-soon/

And ~

lots problem in Asia as well.
It's been posted all over the forums.

http://www.hd.club.tw/thread-18745-1-1.html

http://www.pcdvd.com.tw/showthread.php?t=836525

John
01-26-2009, 12:53 AM
I would say the problem has been resolved last week with a firmware update. If you have one of these drives, you should update your fimware. You can find the update at Seagate.

If you care to read more (50+ pages) browse the Seagate forums.

Has anyone here experiences a bricking problem at boot time?

way2quik
01-26-2009, 07:42 AM
st31500341as sata 1.5tb no problems.
dunno if i wanna upgrade firmware seeing how things are good as is.


edit: both my drives are on the list, however inputting my serial number on the checker showed update was not needed.
Oh well.

asian_XL
01-26-2009, 08:04 AM
yes, I have returned 2 of my seagate HDs (250 and 500) last year.

the service center said something about the faulty control arm that causes weird ticking noise. Go look it up on the web, I have found many users complained the same issue.

Don't think it's the firmware...

ime2006
01-26-2009, 09:05 AM
man ~ I just hope nothing happen to those Seagate drives.

I have total over 20 TB of data my server rack....

freakshow
01-26-2009, 10:03 AM
There is a firmware update for the baracuda drives...

Article
http://www.computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=storage&articleId=9126360&taxonomyId=19&intsrc=kc_top

Seagate link:
http://seagate.custkb.com/seagate/crm/selfservice/news.jsp?DocId=207931

InvisibleSoul
01-26-2009, 10:31 AM
The complaints involve drives running Linux, Mac OS X and Windows Vista.
And yet another reason to stay with WinXP! :D

syee
01-26-2009, 12:09 PM
My drive ST37500330AS on SD15 firmware apparently is one of the affected models. I've been running on this drive for about a year now with no issues.

Updated the firmware anyways just to be safe.

I've never really had any major issues with Seagates - I've only ever had to RMA one drive (a 250GB drive) that I was using in an external enclosure. I suspect however that it may have been heat related as the enclosure got unusually warm when it was powered up for a period of time.

I've had to say that I've returned more WD's that I have Seagates.

way2quik
01-26-2009, 01:40 PM
the service center said something about the faulty control arm that causes weird ticking noise. Go look it up on the web, I have found many users complained the same issue.


ticking noise with my 1.5TB - yes, upon booting.
I've also read many complaints with the 7200.11 barracudas.
I think the 1TB drives are fine though.



Updated the firmware anyways just to be safe.


Did you lose any data during the upgrading process?

Cman333
01-26-2009, 02:06 PM
I was looking into the Seagate HDD's, and heard about firmware issues.

This really makes my decision clear. Do not buy seagate til they fix this issue. If you read the NCIX forums you'll see TONS of threads about the same issue.

jackmeister
01-26-2009, 03:30 PM
i thought it was only for 1tb and 1.5tb?? those serial numbers suggest the smaller capacity drives are in it too?

what other cheap alternatives are there for hard drives now?

Eclypz
01-26-2009, 04:31 PM
i thought it was only for 1tb and 1.5tb?? those serial numbers suggest the smaller capacity drives are in it too?

what other cheap alternatives are there for hard drives now?
Samsung & Western Digital are regularly on sale at NCIX

ShyGuy
01-26-2009, 05:51 PM
Been running my seagate for over a year now. So far so good. Originally had AD14 firmware. Updated to SD1A just to be safe. Supposidly the new firmware fixes the problems.

Ulic Qel-Droma
01-26-2009, 08:41 PM
Did you lose any data during the upgrading process?

Did you lose any data during the upgrading process?

Did you lose any data during the upgrading process?


shit. this is what i want to know. i have one of those drives too!

jackmeister
01-26-2009, 08:58 PM
Samsung & Western Digital are regularly on sale at NCIX

even on sale its still more expensive than seagate..

syee
01-26-2009, 09:06 PM
Did you lose any data during the upgrading process?

Nope - all data intact after the firmware upgrade. Like someone mentioned, the new firmware is SD1A.

You can download their Seatools app to find out what model and firmware you have if you don't want to bust your case open.

iceburner
01-26-2009, 09:11 PM
Just enter the serial number to check if your drive is okay or not

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931

Euro7r
01-26-2009, 09:19 PM
I bought a 500GB seagate barracuda last year. Every once in awhile it'll make weird noises.

I barely use it anyways, I only turn it on if I want to transfer a large amount of stuff from my regular HD to free up space.

Still loving my 320GB. I'd buy several more if I wanted to.

Eclypz
01-26-2009, 10:48 PM
even on sale its still more expensive than seagate..
Have you looked at the sales before saying that?
Both the Samsung and Western Digital Drives are selling for less than the Seagate.

Samsung Spinpoint 1TB:
$118 - http://www.ncix.com/products/index.php?sku=28171&vpn=HD103UJ&manufacture=Samsung%20SSI&promoid=1015

WD Caviar Green 1TB (slower drive, though):
$122 - http://www.ncix.com/products/index.php?sku=35676&vpn=WD10EADS&manufacture=Western%20Digital%20WD&promoid=1015

Seagate 1TB:
$125 - http://www.ncix.com/products/index.php?sku=35911&vpn=ST31000333AS&manufacture=Seagate&promoid=1015

Out of the ones above, i'd pick the Samsung. WD Green series isn't their performance line.

ShyGuy
01-27-2009, 12:05 AM
The Samsung Spinpoint F1 series has had a number of documented failures as well.

TOPEC
01-27-2009, 02:00 AM
too bad maxtor went down, i loved my maxtor drives. NONE of them failed on me.

InvisibleSoul
01-27-2009, 02:20 AM
too bad maxtor went down, i loved my maxtor drives. NONE of them failed on me.
I actually used to really like Maxtor... like probably early 2000's... always bought Maxtor drives, and they were pretty reliable for me. But towards the end before they got bought out by Seagate, I started having some pretty poor experiences with them.

TOPEC
01-27-2009, 02:25 AM
actually i remember now, i had 1 40GB failed on me about 2ish or 3 years ago.
i think i might have dropped it but dont remember. it served me well for over 7or so years, too bad i didnt backup the content on the drive tho, they were **important lol...

Soundy
01-27-2009, 06:27 AM
^Those Maxtor "thin" 40GB drives were horrid, one DVR manufacturer we deal with used them as system drives for an entire production line, and we ended up replacing almost all of them within two years of installing the systems (at least a couple dozen, just of the ones we service).

candy_jai
01-27-2009, 01:47 PM
At least Seagate have a fix for it. Better than those 40gb IBM DEATHstar drives. I had like 2 of them and both are now dead. Funny thing was they died a couple times before and to bring them back to life, you just need to do a low level format. It will be fine for like a few months and then die again. Got so tired of it that i threw it on the ground.

As for the firmware update, I updated my STA3500320AS firmware SD15 that I bought during boxing week and it seems to be fine. I did an ASR on it just incase it doesnt come back to life and saved the file to my external drive. Followed the instructions and the upgrade was fine and easy.

Cman333
01-27-2009, 02:26 PM
Have you looked at the sales before saying that?
Both the Samsung and Western Digital Drives are selling for less than the Seagate.

Samsung Spinpoint 1TB:
$118 - http://www.ncix.com/products/index.php?sku=28171&vpn=HD103UJ&manufacture=Samsung%20SSI&promoid=1015

WD Caviar Green 1TB (slower drive, though):
$122 - http://www.ncix.com/products/index.php?sku=35676&vpn=WD10EADS&manufacture=Western%20Digital%20WD&promoid=1015

Seagate 1TB:
$125 - http://www.ncix.com/products/index.php?sku=35911&vpn=ST31000333AS&manufacture=Seagate&promoid=1015

Out of the ones above, i'd pick the Samsung. WD Green series isn't their performance line.


Then price match the WD Caviar Black @ NCIX for $$131.97 http://www.onhop.ca/Product/10269353?f=Pricebat

Best price for 1TB I could find was $119 for the seagate, Might as well pay $11 for a much better one. BUT I think most people are interested in the SeaGate for the 1.5TB HDD. There's nothing else on the market thats 1.5TB. And it's not expensive, $148 for 1.5TB.

But imagine losing 1.5TB worth of data. That would piss anyone off. WD Black it is.

Mr.HappySilp
01-27-2009, 02:47 PM
my seems fine but then again I am sitll using XP on my desktop =D