[Spada]

I have noticed a noticeable slowdown in Shaw's cable internet last night and today.

I did a couple speedtests and some basic cmd line troubleshooting things. But otherwise those really are the only options I can think of to figure out what's up.

Has anyone heard of any maintenance or throttling going on?

Further info:

I have Shaw's Extreme Package 10Mb/1Mb

Typically the speedtest will show 9Mb/900kb but now it is showing 5-6Mb/900kb

Ping's to the test servers have been 200ms and higher (Lynden and Vancouver server both tested)

I can't determine whether or not games are affected as there was an update from Steam that has caused some wild ping problems.

[way2quik]

You have tried speedtest.net, have you tried www.speakeasy.net/speedtest with the Seattle server?

My download speed isn't near the advertised speed, but it up there time to time.

[MikeyStyle]

they might be doing upgrades in certain areas to get ready for the new internet speeds

contact shaw if you're still experiencing slow internet

[lilaznviper]

yeah shaw is upgrading their services

[danned]

not slow my area :D

[Jassanova]

It seems mine has been upgraded. Was peaking at 600kb/s download before, now at about 1000kb/s.

[TOPEC]

i am getting horrible speeds too for the past maybe a week?

i do have xtreme 1 too, but i'm not even topping 3MB for down. this is sad.

http://www.speedtest.net/result/402330241.png (http://www.speedtest.net)

back a month or 2 ago when my ip got changed, i was almost topping 10MB down anytime of the day. now it's just wtf.

[MikeyStyle]

It seems mine has been upgraded. Was peaking at 600kb/s download before, now at about 1000kb/s.
sounds like you're on the high-speed service

it will be upgraded from 5 Mbps to 7.5 Mbps

i am getting horrible speeds too for the past maybe a week?

i do have xtreme 1 too, but i'm not even topping 3MB for down. this is sad.

http://www.speedtest.net/result/402330241.png (http://www.speedtest.net/)

back a month or 2 ago when my ip got changed, i was almost topping 10MB down anytime of the day. now it's just wtf.
contact shaw to see if they can fix the problem for you

[ef8]

No problem on downloads, but uploads is a bit slower than usual.

http://www.speedtest.net/result/403046917.png (http://www.speedtest.net)

[souldrunk]

http://www.speedtest.net/result/403069350.png (http://www.speedtest.net)

Downloads are fine for me too, upload is a lil slow.

[Armind]

http://www.speedtest.net/result/403078116.png (http://www.speedtest.net)

[TOPEC]

wtf to all 3 of u ^

lol what internet r u guys on?
i'm guessing the 25MB is the nitro? and the 13 and 14MB is extreme 1?

[Ikkaku]

http://www.speedtest.net/result/403099848.png (http://www.speedtest.net)

this on just normal highspeed. Damn, I am envious of those who are doing 5-digit speeds!

ok so I just redid the test http://www.speedtest.net/result/403101612.png (http://www.speedtest.net)
consistency is key -____-

[StylinRed]

posted it in hondas thread

this weekend has been horrendous like 400ms and 500kb down and up

contacted them they had no clue for about an hour then they ended up saying "yeah we've had lots of complaints, we'll look into it"

same today though


when i tried a washington server though the download would be 3000ish but thats still no where near what its supposed to be

[MikeyStyle]

wtf to all 3 of u ^

lol what internet r u guys on?
i'm guessing the 25MB is the nitro? and the 13 and 14MB is extreme 1?
nitro will be upgraded to 100 Mbps and xtreme-i will be upgraded to 15 Mbps when they roll out the new internet speeds

[souldrunk]

wtf to all 3 of u ^

lol what internet r u guys on?
i'm guessing the 25MB is the nitro? and the 13 and 14MB is extreme 1?

lol running on Extreme, though that nitro looks appealing right now

[Stevie P]

I've been pinging 175 on LC DotA games...

[Not really racist!]

http://www.speedtest.net/result/403226673.png (http://www.speedtest.net)

[TOPEC]

nitro will be upgraded to 100 Mbps and xtreme-i will be upgraded to 15 Mbps when they roll out the new internet speeds

holly shit 100MB for nitro? hmmmmmm...... very very tmepting lol.

[tgill]

http://i41.tinypic.com/2d000vo.jpg
only available in saskatoon (need Docisis 3.0 network upgrade)

[bengy]

download speed test at speedtest.net using vancover server are not accurate. what is accurate is the shitty latency. 400-500ms is garbage.

[Manic!]

All happy till I saw the fine print.

only available in saskatoon (need Docisis 3.0 network upgrade)

[danned]

249.95 highsppednitro?
waoowoaoowa

[TOPEC]

LMAo it's getting worst by the day
http://www.speedtest.net/result/404000362.png (http://www.speedtest.net)

[TOPEC]

WOOOT i guess they finished with the upgrading in my area, now i'm getting 16MB down!!

http://www.speedtest.net/result/404672860.png (http://www.speedtest.net)

[jackmeister]

who here actually uses Nitro??

do you mind sharing how you can use that kind of bandwidth except for bt/ftp stuff?

[Hondaracer]

this is fucking stupid.. Extreme-I and i can barely play COD on my fucking xbox..

[KingDeeCee]

Oh my godness...how do you get 16kb/s

http://www.speedtest.net/result/404688370.png (http://www.speedtest.net)

who here actually uses Nitro??

do you mind sharing how you can use that kind of bandwidth except for bt/ftp stuff?

What would you need 100mb/s for though?

[Armind]

wtf to all 3 of u ^

lol what internet r u guys on?
i'm guessing the 25MB is the nitro? and the 13 and 14MB is extreme 1?

Extreme-I =3

[StylinRed]

i thought xtreme-i was 20mbps ? oO did they lower it

[hotjoint]

noticed this too

[MikeyStyle]

i thought xtreme-i was 20mbps ? oO did they lower it
i don't believe it was ever 20 Mbps

[TOPEC]

i thought xtreme-i was 20mbps ? oO did they lower it

started out as 10MB

[TOPEC]

another holly shit

http://www.speedtest.net/result/406209390.png (http://www.speedtest.net)

this is 5am tho. i hope my speed can stay the same like this lol.

[dai3yuen]

This is what i just got and I'm just on regular high-speed...
http://www.speedtest.net/result/406349686.png (http://www.speedtest.net)

9:10am

[asdfpic]

what in the worlllld, i think i need to give shaw a call

i have highspeed, tested at sat 9AM :confused:

http://www.speedtest.net/result/406357838.png

[Hondaracer]

my speeds have really picked up over the last few days

[TOPEC]

i think either after doing upgrades, shaw a) is compensating everyone for the slow speeds during the upgrade or b) they havnt set the limit on people's speed yet.

[SmokeyTheBandit]

shaw now includes free powerboost with any customer that has shaw high speed or higher.
shaw high speed goes from 5mbits to 7.5mbits

extreme from 10 to 15mbits

all with free powerboosts.

if you are having issues with speeds, its more then likely outside of shaws network that is causing the issue.

these are my speeds :)

http://members.shaw.ca/jnadj/speed.jpg

[asdfpic]

what in the worlllld, i think i need to give shaw a call

i have highspeed, tested at sat 9AM :confused:

http://www.speedtest.net/result/406357838.png

so with speeds like i quoted above, shaw highspeed, no msn, no downloads 9AM, am i wayyyyy below average and what im paying for?

so phone them?

[Manic!]

so with speeds like i quoted above, shaw highspeed, no msn, no downloads 9AM, am i wayyyyy below average and what im paying for?

so phone them?

Yes phone them.

[Hondaracer]

my speeds seem to be fine since 2 days ago, no more lag and everythings going smoothly, quick speedtest here:

http://www.speedtest.net/result/406668244.png (http://www.speedtest.net)

[skholla]

I was getting 3-5 Mbps for the longest time on my $35 High-Speed Shaw internet connection. This past week everything came to a crawl and I was only getting 1-2 Mbps. I don't remember the ping time but web pages would barely load and took forever to respond.

As of yesterday every seems back to normal until I did a speed test and found this.... Woohoo!!! Its been between 13-24 Mbps and I love it!


http://www.speedtest.net/result/405973098.png
http://www.speedtest.net/result/406095148.png
http://www.speedtest.net/result/406633188.png
http://www.speedtest.net/result/406687293.png

[Hondaracer]

fuck its kinda stupid if everyone is experiancing the same thing that they dont tell people wtf is going on..

[Underdawg]

Note that if you have Power Boost on your account the speed test might be a bit inaccurate because theres no cap when testing the download bandwidth - its like a constant flowing water so thats why the number is large.


If you are experiencing slow speed, try the following first before you contact Shaw:

-bypass your router and connect straight to modem (bypass hardware firewall and other hardware influences)

-reboot computer in safemode WITH NETWORKING (by tapping F8 when restarting) to bypass all software firewalls/trojans

-run various speed test and log the stats, running speed test in normal windows mode can be very inaccurate sometimes

-If you dont have any sort of protections on computer, it is HIGHLY RECOMMENDED that you try a free online scan on the various anti-virus websites to make sure you arent infected. Also download the free trojan scanner http://www.malwarebytes.org
It can detect lots of hidden spywares/trojans that regular virus scanner cant detect. I had a slow speed customer calling me before and he end up finding 40+ infected things after a full scan.

-What kind of modem are you using? skinny little black Motorola is the newer/stable one. If you have the old blue Terayon, bring it to shaw retail and ask for a free swap!

-Call Shaw's 24 hour support and ask them to check if there is any maintenance/outage in the area.

-If all looks good but you are still getting slow speed, ask them to check for any modem "packet loss" (abnormal bandwidth loss when transferring data) or area "saturation" (area bandwidth has reached its limit)

[Hondaracer]

how do u know wether you have the speedboost enabled? im asuming i do considering my speed test above being on extreme-I which is suppose to be 10mb?

[Underdawg]

all extreme-I comes pre-loaded with free Power-Boost, for regular high speed it is $2.95 to add.