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: need help with online order


rubencruz
02-03-2009, 12:37 PM
so i ordered dvd box set on jan1 through a website called dvdglobetv http://www.dvdglobe.tv/index.html .. and when ordere arive a week and half later found that they were all bootleg! i spent 125 us on bootleg dvds and they didnt even advise me that.. also whats even worst half the dvds are missing. i emailed them and found that place was located in china..they gave me a toll fre number wich dosnt work..ii emailed them for a replacment they adv me they are out of stock as an option they can refund the shipping wich cost 35 bucks and still keep my dvds.. otherwise i would hve to wait a 1o days for a new one to be shipped .. its been over 10 days and still nothing is happening and advising me to wait.. and whats pissing me off they send the same mssges all the time seems like there just copying and pasting the same mssges all the time.. its been over a month and nothing is happening. i dont even want the dvds anymore and i just want refund but they delcined the refund.. ..any help would be great and ya sorry about the spelling im trying to type this as quickly as possible since im at work

silk
02-03-2009, 12:46 PM
good luck with that...
your chance getting your money back is slim
you should be thankful that you even recieved few dvds

rubencruz
02-03-2009, 12:52 PM
can i just call my credit card company and delcined the charge?

InvisibleSoul
02-03-2009, 01:00 PM
You can try going that route...

Cman333
02-03-2009, 01:20 PM
Call Visa and file a chargeback.

And maybe trying emailing someone at RIAA

http://www.riaa.com/

you
02-03-2009, 02:15 PM
ohh shit u got owned there buddy

smoothie.
02-03-2009, 03:48 PM
sorry to hear that man.

definitely file a chargeback

iono about riaa.

rubencruz
02-03-2009, 03:57 PM
lol ya .. they scrwed me over..

racerman88
02-08-2009, 10:35 AM
try to reverse the charges on your credit card. Best bet.

Cman333
02-08-2009, 11:15 AM
Found this on RIAA site

http://www.riaa.com/reportpiracy.php

rubencruz
02-08-2009, 02:38 PM
thanks again for all the help im gonna wait till tmrow and call my credit card for a chargeback

JHuJHu
02-08-2009, 08:58 PM
Yeah only thing you can do is call your credit card company.

Emailing the dvd company is futile.