[heleu]

So I went to Openroad Audi today to go car shopping with my boss. He doesn't know much about cars, and he trusts my judgment on what to recommend as a company car.

The "sales experience" was terrible. The testdrive lasted less than 10 minutes. The salesperson made me sit in the back seat. The salesperson didn't seem to want to move on the pricing.

Neither myself, or my boss were impressed. The same thing happened to my other boss 6 months ago. We both like the 2009 A4, but we were so turned off by the salespeople, that we decided to go to BMW. We went to BMW and he signed for the 328i xdrive lease this afternoon.

What's with Openroad Audi? Any other experiences? Do I have the wrong sales guy? The pricing wasn't even close.

[skyxx]

So that's the Openroad Audi difference.... "Why buy an Audi when you can buy an Openroad Audi" :) "Experience the Openroad Difference!!!" :thumbsup:

[b-dub]

If your boss liked the A4 so much, he should have tried the other dealership in richmond? Either way, I would have opted for the 328 too, but you know there are some 335's that can be had for 800/month, i'm assuming you are leasing the vehicle for business? 800 is the allowed limit for lease vehicles per month for business.

[Rikaro]

may be because you guys look like you're fucking around?

Or the fact that sales rep there are just lazy haha

[heleu]

may be because you guys look like you're fucking around?

Or the fact that sales rep there are just lazy haha

I think when an middle aged white guy and a younger asian guy come in asking about a car for a business lease, they are probably serious about leasing.

Yeah, I think they are just too lazy...

[kc1337]

next time walk in and don't talk to anyone, when a sales person comes up to you ignore them, then pull out a wad of cash lay it on the reception counter and proceed to chat amongst yourselves. after a brief 10 to 15 minutes, point to the particular model and say gas it up for me this afternoon.

[Anjew]

next time walk in and don't talk to anyone, when a sales person comes up to you ignore them, then pull out a wad of cash lay it on the reception counter and proceed to chat amongst yourselves. after a brief 10 to 15 minutes, point to the particular model and say gas it up for me this afternoon.

i dont understand this one....

[monkeywrench]

honestly, i think ALOT of dealerships do this. well i cant say all dealerships but alot of salesman are like that.

heck, i want to test drive a car and they bring me back to the dealership after what.. 4 right turns? cant even test the car's performance

[hyek]

try audi of richmond
hopefully its better

[kc1337]

i dont understand this one....

shows them you mean fucking business, or just show up with a gun

[Carl Johnson]

couldn't of you asked for a test drive without the sales person?

[fetched]

Lets put it this way.
Openroad Audi is horseshit.
The service advisor's doesn't know anything about Audi's, and they basically blame everything on your "mods" when it's not even relevant to the problem.
Earlier this week i went with my buddy to look at cars on boundary, we saw operating time for Openroad was XX-9pm, so we wanted to check out Brian Jessel first since they close at 8pm. So as we make our way towards Openroad, the dealership was closed. First ever experience with a dealership not going by their operating hours, very sad experience.
You know the dealership is shit when they don't even go by their operating hours.
PS: Had the best salesperson ever at Capilano Audi, His name was Sin. Realized the smaller the dealership, the better the sales team and service is.

[Dinan3]

Which salesperson did you end up dealing with at BMW and how was that experience?

[heleu]

Which salesperson did you end up dealing with at BMW and how was that experience?

We went to Autowest BMW and dealt with Ludia Li. What a difference. She did sit with us for the testdrive, but she handed the keys to my boss, sat in the backseat, and told us to go for a drive.

For the same lease price, openroad audi was only willing to give him a 2.0L A4 FWD. BMW was willing to give him a 328i xdrive. Oh, and the BMW had a 39 month lease, A4 had a 48 month lease, both were base model autos.

I know that the lease rates would be different, but the cars had like a $6-7K difference in MSRP pricing.

...like I said, the 09 Audi's are nice, but that nice.

[asian_XL]

I don't really care how the salesperson treated you...

I only want to know why do you go shopping with your boss, it sounds gay to me....lol
what other personal things do you do for your boss?

[heleu]

I don't really care how the salesperson treated you...

I only want to know why do you go shopping with your boss, it sounds gay to me....lol
what other personal things do you do for your boss?

lol...what can I say, I like cars.

[cowcowcafe]

i know a jerk that works there...lol...maybe they only hire jerks

[LanEvoMR]

We went to Autowest BMW and dealt with Ludia Li. What a difference. She did sit with us for the testdrive, but she handed the keys to my boss, sat in the backseat, and told us to go for a drive.

however, Ludia Li knows close to nothing about cars. the only reason she is successful in selling cars is because she can relate to all the see-lais in richmond

[Rich Sandor]

^ exactly.

You don't really have to know everything about cars to sell cars.

You have to be able to keep the customer happy through the process, you have find out what the customer is looking for, and then if you are able to get them into a the right vehicle at the right price, you'll be able to sell it.

[Rich Sandor]

FYI - Don't fucking go to a dealership at the last minute before they close. Salesmen do not get paid by the hour.

[carmaniac]

My friend had a good experience with Openroad Audi.

He bought a used 135i from George there. Test drive was good, allowed plenty of time, and price haggling wasn't too bad (got $2k off the listed price off the bat, and another $1k after).

Car was looked after, even got the staff to do a repolish of the car twice cause there were a couple of minor imperfections (black car too).

Filled the car with a full tank of gas before he picked it up, and even came in on his off day to deliver it.

Most of the time it's the people you deal with, rather than the dealership that is unpleasant.

Openroad has a reputation to keep, therefore if there are any issues, I would write an email to their complaints dept.

[th4i]

I never had a problem buying my 09 A4 at OpenRoad Audi. Go look for Peter Kai guy he took care of my purchase last time

[Meowjin]

should have got a tl for 500 a month :)

[.Renn.Sport]

LOL.... openroad audi...

i went in there asking for information on S5 and the first thing the sales guy said was, no S5, all sold out... come back in 2 years. then i said to him... ok thats fine, BMW next door have tons of M3. I'll just go for those instead then.

[BEEB]

Same shitty experience with audi, but this one is richmond audi !

went in the dealership with a few thousand dollar cash, looking to put down a deposit for the A4 wagon, salesperson told us to go back in a year and walked away.
So, we headed ovre the street to Richmond Mercedes and Patrick gave the best service ever. We got about 6 Mercedes in the past 9 years from him. The newest member is the 2010' GLK350 parking in the garage now !
I would never buy an Audi in Vancouver if Audi kept those attitude !

[hyek]

Same shitty experience with audi, but this one is richmond audi !

went in the dealership with a few thousand dollar cash, looking to put down a deposit for the A4 wagon, salesperson told us to go back in a year and walked away.
So, we headed ovre the street to Richmond Mercedes and Patrick gave the best service ever. We got about 6 Mercedes in the past 9 years from him. The newest member is the 2010' GLK350 parking in the garage now !
I would never buy an Audi in Vancouver if Audi kept those attitude !

who was the person that helped you?

[Roach]

My friend had a good experience with Openroad Audi.

He bought a used 135i from George there. Test drive was good, allowed plenty of time, and price haggling wasn't too bad (got $2k off the listed price off the bat, and another $1k after).

Car was looked after, even got the staff to do a repolish of the car twice cause there were a couple of minor imperfections (black car too).

Filled the car with a full tank of gas before he picked it up, and even came in on his off day to deliver it.

Most of the time it's the people you deal with, rather than the dealership that is unpleasant.

Openroad has a reputation to keep, therefore if there are any issues, I would write an email to their complaints dept.

So that's who got the 135i. It was a nice combo, black on black 6spd with M-pkg. Less then 10k too.

Your friend got it for a steal.

Kev

[Roach]

LOL.... openroad audi...

i went in there asking for information on S5 and the first thing the sales guy said was, no S5, all sold out... come back in 2 years. then i said to him... ok thats fine, BMW next door have tons of M3. I'll just go for those instead then.

He was right. The S5 is sold out for a while.

Do you honestly think he doesn't want to sell you a car and make some money? Get your head out of your ass.

Kev

[LanEvoMR]

LOL.... openroad audi...

i went in there asking for information on S5 and the first thing the sales guy said was, no S5, all sold out... come back in 2 years. then i said to him... ok thats fine, BMW next door have tons of M3. I'll just go for those instead then.

you're hyde right? so did you end up getting a M3?

[BEEB]

who was the person that helped you?

I don't remember, description probably doesnt really help - middle age asian guy, dressed causally, black frame glasses, he might have introduced himself as the sales manager but i'm not positive.
But well, audi in Asia countries have better service than Vancouver.... But Mercedes made the best choice of having good sales person there !

[Volvo-brickster]

:haha:

come on, seriously.

90% of buyers for BMW / Mercedes / Audi could care less how a car drives, but the prestiege they will have with that hood ornament


i wouldn't take it personally....but its the nameplate that sells to a majority of consumers

[Meowjin]

LOL.... openroad audi...

i went in there asking for information on S5 and the first thing the sales guy said was, no S5, all sold out... come back in 2 years. then i said to him... ok thats fine, BMW next door have tons of M3. I'll just go for those instead then.

is this before or after you make your lease payments on your yaris

[Meowjin]

:haha:

come on, seriously.

90% of buyers for BMW / Mercedes / Audi could care less how a car drives, but the prestiege they will have with that hood ornament


i wouldn't take it personally....but its the nameplate that sells to a majority of consumers

agreed

3 series is a piece of shit. Literally. I laugh at anyone who buys a 323i instead of a fully loaded accord, civic, corolla, maxima whatever.

Jeremy clarkson was right, people who buy a 3 series have 0 imagination.

[LanEvoMR]

agreed

3 series is a piece of shit. Literally. I laugh at anyone who buys a 323i instead of a fully loaded accord, civic, corolla, maxima whatever.

Jeremy clarkson was right, people who buy a 3 series have 0 imagination.

i agree that 323i is a piece of crap, but 328 is not bad, and 335 is a whole different story

[Kalize]

question?

what did u pull up in? what kind of car??

[Leopold Stotch]

agreed

3 series is a piece of shit. Literally. I laugh at anyone who buys a 323i instead of a fully loaded accord, civic, corolla, maxima whatever.

Jeremy clarkson was right, people who buy a 3 series have 0 imagination.

you can't compare a 323 to a fully loaded corolla or civic, that's silly, but i see and agree with your point for the most part

[hyek]

I don't remember, description probably doesnt really help - middle age asian guy, dressed causally, black frame glasses, he might have introduced himself as the sales manager but i'm not positive.
But well, audi in Asia countries have better service than Vancouver.... But Mercedes made the best choice of having good sales person there !

o that guy, that guy is new to the dealership
If your still interested going back to audi of richmond, try talking to robert. He's a tall white guy

[falcon]

couldn't of you asked for a test drive without the sales person?

no kidding.

it may be a bit different, but a friend and I went in to Honda to look at a new Fit. He's 23 and I'm 21. He was the one that would be buying it, and called ahead... said he would like to take one for a spin. They basically threw us the keys and said have fun.

Sure, it's Honda... and for a car worth a lot less, but if you would have asked I'm sure your "middle aged boss" and you the "young asian guy" would have been let out alone.

[pandalove]

openroad audi is annoying as hell i went there looking at cars .. i left my number becuz iw as interested in the a3
they wouldn't stop calling me every single day asking me i decided yet for the nxt 3 month

[Meowjin]

openroad audi is annoying as hell i went there looking at cars .. i left my number becuz iw as interested in the a3
they wouldn't stop calling me every single day asking me i decided yet for the nxt 3 month

"i bought another car thanks"

[Meowjin]

you can't compare a 323 to a fully loaded corolla or civic, that's silly, but i see and agree with your point for the most part

yeah but a fully loaded civic = 23k?

a base 323i is 32k.

they are the same car (compact sedan) and don't say it isn't because "compact exec" is a marketing term, just like when they say "it's a class of its own"

[heleu]

no kidding.

it may be a bit different, but a friend and I went in to Honda to look at a new Fit. He's 23 and I'm 21. He was the one that would be buying it, and called ahead... said he would like to take one for a spin. They basically threw us the keys and said have fun.

Sure, it's Honda... and for a car worth a lot less, but if you would have asked I'm sure your "middle aged boss" and you the "young asian guy" would have been let out alone.

I didn't ask, but they were pretty strict about everything. I don't think they would have let us.

[BEEB]

o that guy, that guy is new to the dealership
If your still interested going back to audi of richmond, try talking to robert. He's a tall white guy

that's fine, we took delivery of the 2010 GLK350 already. Patrick @ Richmond Mercedes did a terrific job of accomodating customers ! :thumbsup:
I'll look for a tall white guy next time if i'm seriously looking for an Audi. But the chances is slim. However, I'll be tagging along with my friend tomorrow to take deliver of her A5 tomorrow which she waited for 9 months for this car.