| Vancouver Off-Topic / Current Events The off-topic forum for Vancouver, funnies, non-auto centered discussions, WORK SAFE. While the rules are more relaxed here, there are still rules. Please refer to sticky thread in this forum. |
 | | 
04-16-2009, 08:33 PM
|
#1 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
Thanked 656 Times in 326 Posts
Failed 190 Times in 91 Posts
| URGENT HELP! my Sony TV just died
so, turned it on and BAM, a quarter strip went psycho bright.
i talk to the sales rep from the sony store, he asked me to go to MTC Centre @ coquitlam.
should i still call the support centre? i don't really want to deal with those ppl on the phone.
i bought it last august, so it's still under factory warranty.
do they come to my house and fix it? or do i have to haul it all the way there? it's 46" so it's not exactly easy.
experience?? suggestions?? advice??
i have never had this happen before.. even my $900 crappy 32" lcd lasted 3 years no problem, fuck
here are couple of pictures   | 
|  | |
04-16-2009, 08:35 PM
|
#2 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Oct 2007 Location: Vancouver BC
Posts: 22,123
Thanked 9,915 Times in 3,934 Posts
Failed 881 Times in 421 Posts
|
what model is that?
S? W?
| |
| | |
04-16-2009, 08:46 PM
|
#3 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
Thanked 656 Times in 326 Posts
Failed 190 Times in 91 Posts
|
Z-Series, black
KDL46Z4100
| |
| | |
04-16-2009, 08:49 PM
|
#4 | | Willing to sell body for a few minutes on RS
Join Date: Jul 2001 Location: Cloverdale
Posts: 11,611
Thanked 3,852 Times in 1,366 Posts
Failed 83 Times in 42 Posts
|
For my Hitachi they came to my house and fixed it in house with factory warranty. Hitachi had a bunch of companies they use to fix there products, you call one of them and set up an appointment. I don't know for sure but I'm guessing Sony probably works in a similar way?
__________________
The world ain't all sunshine and rainbows. It's a very mean and nasty place... and I donīt care how tough you are, it will beat you to your knees and keep you there permanently, if you let it. You, me or nobody, is gonna hit as hard as life. But ain't about how hard you hit... It's about how hard you can get hit, and keep moving forward... how much you can take, and keep moving forward. Thatīs how winning is done. Now, if you know what you worth, go out and get what you worth. - Rocky Balboa | |
| | |
04-16-2009, 08:53 PM
|
#5 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
Thanked 656 Times in 326 Posts
Failed 190 Times in 91 Posts
|
how would they fix it in my house?
from the looks of the defect, i probably require a new lcd panel.
what kind of problems did you have with your TV and how long did they take to fix it?
| |
| | |
04-16-2009, 08:55 PM
|
#6 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,997
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
|
If it is still under factory warranty, I don't know what you're worrying about.
Give Sony a call and figure it out from there.
Simple as pie.
| |
| | |
04-16-2009, 09:30 PM
|
#7 | | Media Officer / MOD
Join Date: Apr 2001 Location: vancouver
Posts: 28,081
Thanked 5,765 Times in 1,729 Posts
Failed 86 Times in 64 Posts
|
did you get the sony care thingy?
for say if you got it from fs/bb u get their psp they will come to your house
if you got it from sony store and added the warranty it would of been the same
however if its just under normal warranty you might have to give it to them @ coquitlum
| |
| | |
04-16-2009, 10:04 PM
|
#8 | | My AFC gave me an ABS CEL code of LOL while at WOT!
Join Date: Nov 2006 Location: Vancouver
Posts: 1,839
Thanked 26 Times in 5 Posts
Failed 1 Time in 1 Post
|
Go BlueJays!
edit; yeah did u get the sony care card?
| |
| | |
04-16-2009, 10:15 PM
|
#9 | | Zombie Mod
Join Date: Aug 2003 Location: Langley
Posts: 9,913
Thanked 5,193 Times in 1,566 Posts
Failed 120 Times in 54 Posts
|
You will have to call Sony. They will probably ask you some basic questions and maybe have you try a few things. If they need to, they can send someone out to repair it.
__________________
Romans 10:9 | |
| | |
04-16-2009, 11:17 PM
|
#10 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Mar 2006 Location: Burnaby
Posts: 8,027
Thanked 552 Times in 237 Posts
Failed 31 Times in 24 Posts
|
What store did you get it from? pm me, I can help you sort it out since I work at Sony Style.
| |
| | |
04-16-2009, 11:43 PM
|
#11 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
Thanked 656 Times in 326 Posts
Failed 190 Times in 91 Posts
|
i didn't buy any extensive warranty because best buy wanted about $600 for one year or $1000 for like 3 years, which i thought was a rip off.
didn't buy sony care as well because i never heard of sony TVs being not reliable.
i am going to call MTC Centre tomorrow morning and see what they say.
i have the receipt ready and it was purchased in August 2008, so factory warranty is still valid.
i got the TV at Bestbuy Burnaby. they don't do, and won't do anything for me.
i am annoyed and worried because i didn't expect a $2500-3000 top series Sony TV will die on me like that. i don't even use it that often! probably like.. 3 hours of normal cable use everyday!
| |
| | |
04-17-2009, 12:34 AM
|
#12 | | Banned (ABWS)
Join Date: Oct 2006 Location: MacLeod
Posts: 7,298
Thanked 542 Times in 289 Posts
Failed 1,639 Times in 418 Posts
|
maybe you just got unlucky.. afterall, there's always those one or two bad apples in a crate full
I've been abusing this top end sony vaio for neary 2 years, and i have yet found any problems except for the battery life is starting to die from 5.5hr to 4hr max, but that's normal.
| |
| | |
04-17-2009, 01:11 AM
|
#13 | | Network Admin Team
Join Date: Apr 2001
Posts: 5,547
Thanked 1,584 Times in 556 Posts
Failed 4 Times in 8 Posts
|
One of my worst fears with my beloved new Sony tv. Try Calling Sony Canada. They are located in Coquitlam and I believe that is also a service centre. http://www.sony.ca/view/contact_info.htm
Also, if you bought it using a mastercard or visa, check to see if your card provides any type of extended warranty
| |
| | |
04-17-2009, 08:00 AM
|
#14 | | Zombie Mod
Join Date: Aug 2003 Location: Langley
Posts: 9,913
Thanked 5,193 Times in 1,566 Posts
Failed 120 Times in 54 Posts
|
Don't take back stuff to the store, unless it's for a refund/exchange. They aren't a warranty center, and you're just wasting your time.
__________________
Romans 10:9 | |
| | |
04-17-2009, 08:34 AM
|
#15 | | Rs has made me the woman i am today!
Join Date: Dec 2002
Posts: 4,342
Thanked 484 Times in 257 Posts
Failed 102 Times in 51 Posts
|
It's been less than a year, so you shouldn't have a problem getting it fixed/replaced.
O.T but blue jays are ripping it up this year lol
Goodluck with this!
| |
| | |
04-17-2009, 09:13 AM
|
#16 | | My AFC gave me an ABS CEL code of LOL while at WOT!
Join Date: Jan 2008 Location: Vancouver
Posts: 1,788
Thanked 33 Times in 17 Posts
Failed 5 Times in 2 Posts
|
keep us updated man
good luck
| |
| | |
04-17-2009, 03:17 PM
|
#17 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Oct 2007 Location: Vancouver BC
Posts: 22,123
Thanked 9,915 Times in 3,934 Posts
Failed 881 Times in 421 Posts
|
hope the same doesnt happen to my xbr6
good luck
| |
| | |
04-17-2009, 05:26 PM
|
#18 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
Thanked 656 Times in 326 Posts
Failed 190 Times in 91 Posts
|
called and booked an appointment today with the repair guys
i have to take a day off so that my lovely TV will get fixed.. grr..
can i get extended warranty now? =p
i'm afraid i got a lemon and this problem will come back again.................. =(
| |
| | |
04-17-2009, 05:28 PM
|
#19 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Oct 2007 Location: Vancouver BC
Posts: 22,123
Thanked 9,915 Times in 3,934 Posts
Failed 881 Times in 421 Posts
|
^ if you bought it on a visa, more likely than not, it will have an additional year of warranty on top.
| |
| | |
04-17-2009, 05:35 PM
|
#20 | | My dinner reheated before my turbo spooled
Join Date: Jan 2008 Location: Vancouver
Posts: 1,738
Thanked 939 Times in 308 Posts
Failed 206 Times in 75 Posts
|
HAHA...you're focked...My sony crapped out on me too...just because you get it repaired means nothing...the problem will come back...Im speaking from experience...one of my green lazers crapped out...cost $1000 to repair...year later..it crapped out still.
Ask for a new tv if possible...or make sure they extend the warranty on it.
BTW...FUUUUUUUU Sony...your a POS company now...your overpriced brand is slowly being tarnished because of your crap quality.
| |
| | |
04-17-2009, 06:02 PM
|
#21 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
Thanked 656 Times in 326 Posts
Failed 190 Times in 91 Posts
| | |
| | |
04-17-2009, 06:04 PM
|
#22 | | I answer every Emotion with an emoticon
Join Date: Jul 2006 Location: V
Posts: 7,849
Thanked 656 Times in 326 Posts
Failed 190 Times in 91 Posts
| | |
| | |
04-18-2009, 07:17 AM
|
#23 | | I contribute to threads in the offtopic forum
Join Date: Dec 2003 Location: Vancouver
Posts: 2,629
Thanked 273 Times in 90 Posts
Failed 62 Times in 32 Posts
|
It might just be a loose connector. But if it's under factory warranty, might as well call the # in your manual. Good luck.
PS your older LCD ONLY lasted 3 years? wtf? Do LCDs suck that badly? (I'm still in the CRT age)
| |
| | |
04-18-2009, 08:19 AM
|
#24 | | Even when im right, revscene.net is still right!
Join Date: Oct 2007 Location: yvr
Posts: 1,326
Thanked 668 Times in 258 Posts
Failed 79 Times in 14 Posts
|
Wow, that sucks, they're going to your house right?
| |
| | |
04-18-2009, 10:01 AM
|
#25 | | Zombie Mod
Join Date: Aug 2003 Location: Langley
Posts: 9,913
Thanked 5,193 Times in 1,566 Posts
Failed 120 Times in 54 Posts
| Quote:
Originally Posted by Ludepower  HAHA...you're focked...My sony crapped out on me too...just because you get it repaired means nothing...the problem will come back...Im speaking from experience...one of my green lazers crapped out...cost $1000 to repair...year later..it crapped out still. | Green lazer?? Was that a projection set? Those suck.
__________________
Romans 10:9 | |
| | | |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | |
All times are GMT -8. The time now is 04:48 AM.
|
You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!
The banners on the left side and below do not show for registered users!
