[pandalove]

so my mom opened the refrigerator yesterday and saw some puddles of water inside and she thought that it was only from like milk or w/e so she jsut wiped it and left it
then today she opened it again and saw more water there so she thot that the refrigerator was leaking or something so she called up a local refrigerator repair guy the guy told her on the phone are you going to repair it ? my mom said it depends on the price so the guy asked her if she sees water dripping from the top... my mom said no so the guy says ooh its gonna be cheap ..within 100 dollars .. so do you want to repair?

but my mom still wasn't sure if she would or not so she jus said can you come take a look first the guy says okay but it'll be 8 dollars .. so my mom said sure w/e . so the guy comes look at it for like about 5 mins then turns to my mom .. so u wanna fix it ? its only 30 bucks so my mom thinks 30 bucks w/e i'm gonna pay him 8 already .. so she said sure repair it so the guy jus said okay .. come here .. u see these bags ? they are up against the wall so the water is condensing from the wall and dripping on to the bag then to the platform ... so my mom was like .. what ? thats it ? and hes like yupp.. 30 bucks .. my mom was like wow u serious ? 30 bucks jus to tell me that ?

then teh guy started getting angry and started saying ... YEAHhhh SEE its SEE lais Like you that always need to get tricked to pay ... i could've jus told u i need to replace some filter for 30 dollars and then you would think paying that 30 dollars was more worthwhile ... so my mom was like what the fuck ...but shes liek w/e paid him 30 bucks and told him to gtfo ...


i can't believe that guy actually said that and used that excuse to justified him getting paid ... too bad i wasn't home for this or else i would have argued like shit with him


*broke it up for ease of reading. ~Turbo E

[Culture_Vulture]

Your typing is a pain to read,
and I don't see what you're so upset about. You needed his professional service, so he came and gave you professional advice. If your mom had figured out the problem herself they she wouldn't have called in the first place.

[Psykopathik]

post the company name, and how did he know about C-Lai's??? Asian>?

[pandalove]

Your typing is a pain to read,
and I don't see what you're so upset about. You needed his professional service, so he came and gave you professional advice. If your mom had figured out the problem herself they she wouldn't have called in the first place.

i'm upset that he said he had to trick my mom inorder to get her to pay up
he could've said yaa i'll come take a look for you for 30 dollars if u want instead of saying yaaa see i should've tricked u and i need to replace a filter inorder to get that 30 dollars from u

[pandalove]

post the company name, and how did he know about C-Lai's??? Asian>?

yaa its a chinese guy
i'll ask my mom later wen i get home what company

[smk]

My eyes hurt from reading your first post, but what an asshole!

[liu13]

wtf is a see lai

[Presto]

30 bucks is nothing. The guy came to your house and got the problem fixed. I don't see what the complaint is. When I go do service calls, it's $30 bucks as soon as I walk in the door.

BTW... fuck you and your crappy posting skills.

[pandalove]

30 bucks is nothing. The guy came to your house and got the problem fixed. I don't see what the complaint is. When I go do service calls, it's $30 bucks as soon as I walk in the door.

BTW... fuck you and your crappy posting skills.

use some fucking logic first
he said that he deserves the 30 dollars because he said he could've tricked my mother by saying he needed to replace a filter or something instead of doing honest work
if he told my mother over the phone saying .. yes its 30 dollars even if i come in and take a look.. i rather him trick my mom and replace a filter for 30 bucks then do nothing
and FUCK YOU u could've jus not read my post shit face

[Alphamale]

Play nice, you cock suckers.

[Anjew]

he could have tricked your mom and said 30dollars just to show up and diagnose lol

in the end he was wrong to not be so discrete about it... but whateva..

[Dinan3]

Anyway you look at it, 30 bucks for him to come over to look at the issue is not that bad. Let it go.

[?NR]

a decent business practice would be to retain the customer for waiving charges for something as simple as that. On the otherhand, with the economy in this state it is also understandable to charge a minimum charge (travel time/cost).

A bit more discretion on the repairman's part would've been nicer. There is no reason to try to make the customer look stupid, and then charge them money after. That's just being mean.

He could've just told her it was a very simple fix and educate the customer, but still ask for something very simple.. $10? $20? $30 even but explain to the customer that being there for the complaint was costing him. Any sane person would be at no gripes to compensate for the repairman's time, unless they are total nitwits themselves.

[nsmb]

shoulda charged more

[johny]

I would have guessed $80 for them to just come and look. $38 is cheap.

[TekDragon]

i'm upset that he said he had to trick my mom inorder to get her to pay up
he could've said yaa i'll come take a look for you for 30 dollars if u want instead of saying yaaa see i should've tricked u and i need to replace a filter inorder to get that 30 dollars from u

I'm upset you don't use paragraphs.

[fliptuner]

You got a service call AND the problem was solved for $30. The way he went about is retarded but you still got away cheap.

[Marco911]

Time is money. $30 is peanuts.

[DC5-S]

ya $30 is fair he fixed the problem.. now fuck off and go bitch to someone who cares

[JayF]

puddles of water inside

u see these bags ? they are up against the wall so the water is condensing from the wall and dripping on to the bag then to the platform

I've never had water condense on the walls of my fridge before. IMO that's a bigger problem than just a puddle. Your door might not be sealing properly and moist air is getting in.

[3seriesBeeM]

IF the problem is fixed for 30 bucks you got away super cheap. i guess with the cheapness comes shitty customer service though. just be happy that he fixed it and forget about it and call someone else next time

[Chicken Balls]

30 bucks is cheap. when i go out to clients it's travel time@ $80.00/hr + $.50 per km + time on site@$80.00/hr.

[SlowRider]

stuff like this happens in japan all the time ...

[!SG]

$30 is cheap!

there is a standard inspection fee that every repairman charges. go to an electronic repair store, same deal. just that te noname chinese ones charge less.

ever had ur furnace fixed. same deal.

[Qmx323]

fuck thats like a half tank of gas :O

[yameen]

to be honest, i think the condensed air is not the only cause of the puddle. is the problem even fixed? if not, it's like paying $38 for him just to drive over but not fix it. i personally think his attitude wasn't friendly, but i'm not familiar with repair costs...

[_Hotsauce_]

Most big places will charge upwards of $60 to just have a look. Stop your bitching.

[Hondaracer]

i guess he was right in saying ppl like you are cheap/get tricked easilly... lulz..

and really $30 for being ignorant to the fact of water is condensing on a bag and dripping is fairly good, like others have said you could have been had for wayyy more money

[Durrann1984]

well c'mon guyzzz...

what if the repair man said that to ur moms...

[The7even]

did he bang your mom after the "scuffle" ?

[Bonka]

The fact that your mom had to call a repairman likely means she couldn't fix it herself.

Ignorance cost your mom $30. Could be worse.

[RFlush]

This sounds like a start of a porno. Did your mom refuse to pay the $30 and instead offer some special service as payment?

[achiam]

use some fucking logic first
he said that he deserves the 30 dollars because he said he could've tricked my mother by saying he needed to replace a filter or something instead of doing honest work
if he told my mother over the phone saying .. yes its 30 dollars even if i come in and take a look.. i rather him trick my mom and replace a filter for 30 bucks then do nothing
and FUCK YOU u could've jus not read my post shit face

I'm gonna take the neutral ground and think there's two sides to this one.
An ordinary person, let alone repairman, wouldn't go out of their way to spite anyone like this - especially a customer.
The information being presented is only from one side of the conflict, and therefore it is illogical for any of us to label that company as rude/bad service based only on the OP's comments.

As a side note however, the grammar and language was both horrible and filthy. Instead of simply treating it as an eyesore, I found it refreshing and self-assuring that I was likely far more educated and refined than the OP! Ha!

[ctsport]

Your rant gave me a headache.

[jeff_alexander]

This sounds like a start of a porno. Did your mom refuse to pay the $30 and instead offer some special service as payment?

+1

[hk20000]

An honest guy like him is hard to find these days...

[Teriyaki]

An honest guy like him is hard to find these days...

Agreed. But then again it doesn't make the customer "feel good" right. Paying $80 for the minimum $30 charge + $50 for a "filter" and "hose cleaning" would've probably gained a life-long customer instead.

[alex.w *//]

any HVAC guys on here?

[3xta]

did it fix the problem?

[R8]

This sounds like a start of a porno. Did your mom refuse to pay the $30 and instead offer some special service as payment?

lulz

[AzNightmare]

The problem wasn't fixed. He just basically explained what is going on for $30.

[impactX]

What are you bitching about?

I could have given you 30 bucks and you still wouldn't know what to fix. Takes knowledge to know what went wrong and that's what that 30 bucks was for.

[muteki]

Someone's never taken law.
They're allowed to charge you industry standard for coming out and checking it for you.
You think they're just going to come for free?
Learn to make paragraphs.

[hotjoint]

what he charged u was cheap but the way he went at it could be debated.

[pandalove]

guys guys i am not bitching at the price
i dun like how the guy approach my mother and how he justified the payment of 30 dollars
i dont mind paying the guy 30 dollars if he said so on the phone that his rates are 30 dollars to come

[impactX]

On the other hand, your mom didn't have to pay him the $30 if she didn't want him to tell her what's wrong.

[tool001]

its only 30 bucks so my mom thinks 30 bucks w/e i'm gonna pay him 8 already ..

:thumbsup:

[Gridlock]

That is exceptionally rude and he was being a bigot. What would a normal person do?

"I have a minimum half hour charge on all issues"

No need to call her cheap and be rude about it. Whether I vacuum the condenser or replace it, I'm charging you half an hour to start.

[pandalove]

On the other hand, your mom didn't have to pay him the $30 if she didn't want him to tell her what's wrong.

he said it was 8 dollars for him to come take a look and see whats wrong
he said 30 to fix it
i don't know why is it so hard to understand is not about the money its about how he is fishing for it and then he claimed that he could've tricked my mother in order to get payment

[Presto]

i don't know why is it so hard to understand

Because your initial post is a piece of unreadable garbage.

[Mancini]

1. $38 is cheap for a repair. It's cheap for an on-site an estimate. It's cheap for anything that needs fixing, really.
2. The service was horrible. No question. Inexcusable.
3. People like options. I would have given her an option. I would have told her that it's $38 for the advice or $80 for an on-site service call with no advice. Her call.

[Noir]

he said it was 8 dollars for him to come take a look and see whats wrong
he said 30 to fix it
i don't know why is it so hard to understand is not about the money its about how he is fishing for it and then he claimed that he could've tricked my mother in order to get payment

Maybe his frustration stemmed from the fact that he felt he had to trick your mother to get payment because it was his only means to obtain payment from your mother.

It's not like we'll ever get to hear the other side of the story nor will you say your mom was trying to gyp him of his payment.

[quasi]

he said it was 8 dollars for him to come take a look and see whats wrong
he said 30 to fix it
i don't know why is it so hard to understand is not about the money its about how he is fishing for it and then he claimed that he could've tricked my mother in order to get payment

Since were talking semantics he did say $8 to find out what was wrong which he did. Another $30 to tell your mother his diagnosis.

His tact was way off, he should have just did whatever every other repair guy does and fixed something that didn't need fixing, bill her $150 and call it a day.

[wouwou]

he said it was 8 dollars for him to come take a look and see whats wrong
he said 30 to fix it
i don't know why is it so hard to understand is not about the money its about how he is fishing for it and then he claimed that he could've tricked my mother in order to get payment

because your initial post is a cluster of fucked up characters

[achiam]

LOL at Turbo E's editing of the horrible rant.

Reading such shitty English reminded me of a note someone keyed into a desk at UBC Angus (commerce bldg): "HK FOBS shouldn't be allowed into Comm; I can't understand what they're saying!"

For reference, I speak Cantonese perfectly.

[taylor192]

I would have guessed $80 for them to just come and look. $38 is cheap.
That's exactly what I was thinking. :thumbsup:

[Adsdeman]

Seems resonable to me he didnt just look at you're refridgerator, he went to school for however long to learn how to repair it, he then was trained by a company. In my opinion thats cheap! Think about it, a diag for ur car at a shop would be $100+ so why is $30 so bad for some1 who came to ur house?

[C5_Ryder]

I work in the Hvac industry.

Its $75 an hour, callout is 1 hour(depending on location). Its $75 before I even look at it.

consider yourself lucky.

[impactX]

Since were talking semantics he did say $8 to find out what was wrong which he did. Another $30 to tell your mother his diagnosis.

His tact was way off, he should have just did whatever every other repair guy does and fixed something that didn't need fixing, bill her $150 and call it a day.

:haha::haha:

[nipples]

yeah man, i dont see the problem.

he did the job. your mom was just unhappy that the problem was so simple and didn't warrant 30dollars. she prolly felt she should've gotten it for free or just $8. Which is what a NICE person would do. But nothing says he has to be nice. In fact, he didnt lie. He was the opposite. He was extra extra honest.

[Aetios]

Is your mom hot?

[nipples]

this totally reminds me of a friend who used to have a repairman come to their house every week to fix the waterfall fountain/fish thing in the house. the mechanical guts were in the garage and i watched once as i was interested in it. All the dude was doing was in there smoking a cigarette, talking on the phone, n playing around. Then he takes the hoses he brought with him n leaves. but not before collecting $150 from my friend. This happens every week. The problem would be fixed for a few hours, then break down and he'd come back again.

I told my friend about it but wasn't believed by the parents, so i played around n really fixed it. I should get the number of their repair man n have him be my mentor LOL

[Marco911]

yeah man, i dont see the problem.

he did the job. your mom was just unhappy that the problem was so simple and didn't warrant 30dollars. she prolly felt she should've gotten it for free or just $8. Which is what a NICE person would do. But nothing says he has to be nice. In fact, he didnt lie. He was the opposite. He was extra extra honest.

Which repair guy would drive out to a customer's house and spend at least 1/2 hr of his time for $8?

[you]

post pics of your mom

[Adsdeman]

pics, pics, pics lesss c em!!!!

[RenoMan]

Your a bitch for complaining go and look in the yellow pages and call up any company they probably charge you more for even coming to your place. Its ovs a bad way to not be up front but still dude think about all the gas and money to run the company. Fuck i do construction for a living and i go out to peoples places for free and i give them quotes the next day, you dont think that cost me money? suck it up dude and dont come to the internet and rant about how much your mom spent. go live on your own and start your own company and then come back, then you'll probably know what life really is.

[slammer111]

Just wondering, did your mom call the repair guy a racist name or something? I don't know the full story but I'm guessing something must've set him off. Perhaps your mom bitched loudly to him about the price? The reason why I say that is that in most cases, most working people don't piss at customers unless they were pissed at first.

And yeah, $38 is cheap. My mom once paid (without consulting me first, go figure) $200 for a guy to push the reset button on our garburator (sp?), which died soon after. A new one was $170 at Home Depot, which I installed for $0 and took less than an hour.

Moral of the story: You call out some guy, you pay their rates. OP, you got off EASY.

[Nvasion]

hustla baby!

[pandalove]

nooo noooooooo
once again and i have said this many times and i know why some of you responded the way you did but i am not ranting about the cost
i am ranting about the manner he display and that he wasn't honest about his rates
if he said its 30 to come check then i would have nothing to say its about it being cheap its not about the money
its that he justified that he should get that amount because he could've lied to my mother in order to get it

[jas_daddy]

you get what you pay for i guess.... pay someone 30 dollars to fix the problem and provide rude service or pay someone 80 dollars to fix the problem and be polite about it....
kinda like asian restaurants.... cheap food, shitty service