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Old 05-31-2009, 02:01 PM   #1
I STILL don't get it
 
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Bike Doctor Bicycle Shop Burnaby

I need to rant that the customer service at this place is a shithole.

I got my rear brakes done yesterday on my Trek 4300 bicycle and asked if they could do my front ones and they said too busy. It only takes 5-10mins to replace them.

So I called in today and this is how the conversation goes:
Me: Do you have time to replace my front brakes today?
Bike Doctor: No, we are too busy. Hangs up.

How the hell is he bike shop still alive today with the shitty customer service? At least before you hang up, tell me when I can come back. Retards.

When I do go back to get the front brakes replaced, I'm not going to pay them another $20 for labour when they could've done it on sat at the same time
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Old 05-31-2009, 02:14 PM   #2
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Quote:
How the hell is he bike shop still alive today with the shitty customer service?
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When I do go back to get the front brakes replaced
=\

so you are still going back. I guess that is how they are still around.
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Old 05-31-2009, 03:08 PM   #3
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so the trek 4300 is your whistler ride?
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Old 05-31-2009, 03:08 PM   #4
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=\

so you are still going back. I guess that is how they are still around.
I'm only going to go back to get the front brakes replaced without paying another $20 for labour since they could've done it on sat at the same time when I replaced my rear brakes.
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Old 05-31-2009, 03:27 PM   #5
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so the trek 4300 is your whistler ride?
This is my standley park ride. I don't have a bike for whistler.

I'm not sure if I want to spend $375 to rent the bike for 3days at whistler. I think I'm better off buying a used bike for around $1200 on craiglist. What do you think?
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Old 05-31-2009, 04:05 PM   #6
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why go back?
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Old 05-31-2009, 04:15 PM   #7
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up to you, if you rent the bikes up at whistler you'll be getting the most high end bikes out there and your rides will feel fantastic.
There are good bikes used for 1200 right now, but it'll take a bit of searching and you might want to get others opinions on them before dropping the bills. It's good investment if you plan to mountain bike after your whistler trip.
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Old 05-31-2009, 04:44 PM   #8
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up to you, if you rent the bikes up at whistler you'll be getting the most high end bikes out there and your rides will feel fantastic.
There are good bikes used for 1200 right now, but it'll take a bit of searching and you might want to get others opinions on them before dropping the bills. It's good investment if you plan to mountain bike after your whistler trip.
http://vancouver.en.craigslist.ca/bik/1192166152.html
06 Brodie Devo - $900 (N.Van)

I am thinking about purchasing that one, what do you think?
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Old 05-31-2009, 07:37 PM   #9
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there are a LOT of bike stores that are like that

thing is, they make most of their money selling bikes to people who are just getting into it

$800 sale on a bike vs $15 for brake pads, doesn't surprise me with their attitude

as for the brodie devo, its not worth $900

$600 max maybe. And i rock a 06 brodie thumper so i know what they are worth

i know a guy who has a 06 thumper frame sized M if you wanna buy it

PM me if interested
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Old 05-31-2009, 07:48 PM   #10
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They've been around for a LONG time...
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Old 05-31-2009, 08:31 PM   #11
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3 biking threads, really?
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Old 05-31-2009, 08:40 PM   #12
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pinkbike.com

check this site for used bikes
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Old 05-31-2009, 08:44 PM   #13
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change the pads yourself!. dam I had bikes stripped down and put back together when I was like 12 years old.
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Old 05-31-2009, 09:38 PM   #14
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does your 4300 use "Insyc Grind" shocks? i've got a 4100 and those shocks are so damn firm and sticky.
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Old 05-31-2009, 10:02 PM   #15
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does your 4300 use "Insyc Grind" shocks? i've got a 4100 and those shocks are so damn firm and sticky.
Not sure but I like the firm and sticky shocks. I don't like soft shocks. They kick in when I don't want them to.
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Old 05-31-2009, 10:17 PM   #16
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http://buysell.nsmb.com/showproduct....t/22729/cat/13

devo isn't bad, this one is priced well too,
but yea expand your bike search onto other sites. nsmb's biking community is pretty experienced and i' m pretty sure they'll be able to answer all your questions and more.
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Old 05-31-2009, 10:24 PM   #17
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I didnt have any problems with their people there.

you could try their broadway location.
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Old 05-31-2009, 10:31 PM   #18
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I find UBC area around where I work has tons of bike shops, and usually ppl are friendlier in this neck of the woods.
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Old 05-31-2009, 11:56 PM   #19
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You're thinking about riding Whistler, buying a bike specifically for it, and you can't even change your own brakes? Man, I hope you don't die.
Bike shops get fucking busy, maybe he was having a bad day.
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Old 06-01-2009, 12:00 AM   #20
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haha true?.. i live across from bike doctor.. they are like that..
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Old 06-01-2009, 12:18 AM   #21
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You're thinking about riding Whistler, buying a bike specifically for it, and you can't even change your own brakes? Man, I hope you don't die.
Bike shops get fucking busy, maybe he was having a bad day.
i was thinking the same thing.
i'm not pro at biking, but i wouldn't touch whistler unless i knew what i was doing.
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Old 06-01-2009, 09:24 AM   #22
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there are trails in whistler, unless you guys are referring to hardcore mountain biking tracks where you jump stuff.
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Old 06-01-2009, 06:52 PM   #23
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Not sure but I like the firm and sticky shocks. I don't like soft shocks. They kick in when I don't want them to.

reading your prior posts, i knew you were new the biking scene, no biggie but honestly, you are nowhere ready for whistler.

Green runs and some blue runs maybe, but you would be better spending your time on the north shore / SFU instead of dropping money on armor, bike rentals, hotel + gas money.

Shocks don't "kick in". These are bikes, not VTEC.

FYI : A drop off + a "firm" fork = you are going to be eating it.
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Old 06-01-2009, 10:55 PM   #24
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reading your prior posts, i knew you were new the biking scene, no biggie but honestly, you are nowhere ready for whistler.

Green runs and some blue runs maybe, but you would be better spending your time on the north shore / SFU instead of dropping money on armor, bike rentals, hotel + gas money.

Shocks don't "kick in". These are bikes, not VTEC.

FYI : A drop off + a "firm" fork = you are going to be eating it.
I'll google up SFU and north shores trails. Are they open to the public for free? I have a hard tail bike, will that do?
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Old 06-02-2009, 12:00 AM   #25
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I'll google up SFU and north shores trails. Are they open to the public for free? I have a hard tail bike, will that do?
yep, your trek will be fine for that. Hit up sfu first, a lot of north shore trails are harder than the runs at whistler.

You can get a trail map of burnaby mountain here.
http://www.bmba.ca/gallery/v/trail_m...ailmap2008.pdf

and yes the trails are free, just make sure to watch out for hikers on the trails.
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