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09-06-2009, 10:27 AM
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#1 | | RS.net, where our google ads make absolutely no sense!
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| Costco Warranty
I am sure we have all taken something back to Costco before and know about there no hassle return policy.
Has anyone taken a computer monitor back with out a receipt?
Mine is going and I see on there website that most monitors listed have a three year warranty. Problem is I dont know where my receipt is or if I still have it.
Do I need the receipt or can they look it up for me? I have never brought something back more then $50 without a receipt and I believe this was more around the $250 range when I bought it. No harm in asking, thought I would give it a try.
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09-06-2009, 10:33 AM
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#2 | | F**K YOUR HEAD
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I wonder if it's saved in their system through ur member's card
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09-06-2009, 10:38 AM
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#3 | | RS.net, where our google ads make absolutely no sense!
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If I remember it shows your purchases and dates but by total. So if you bought a tv and a bag of chips and blender then it shows the total for all three. Not positive though.
And I cant find a number to call so thought I would try this route.
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09-06-2009, 11:35 AM
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#4 | | Fathered more RS members than anybody else. Who's your daddy?
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All elevtronics are now 90 days. Anything after that is........... take it up with manufacturer.
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09-06-2009, 11:50 AM
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#5 | | Banned (BBM)
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^
shit they chaned the policey  | |
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09-06-2009, 11:58 AM
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#6 | | RS.net, where our google ads make absolutely no sense!
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But if you bought it before the policy change then should they not honor it?
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09-06-2009, 12:38 PM
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#7 | | My AFC gave me an ABS CEL code of LOL while at WOT!
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| Quote:
Originally Posted by GodZilla  But if you bought it before the policy change then should they not honor it? | i believe this is true. anything bought after the policy change is under new rules but the ones bought before are still under the old policy.
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09-06-2009, 12:49 PM
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#8 | | Willing to sell body for a few minutes on RS
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| Quote:
Originally Posted by GodZilla But if you bought it before the policy change then should they not honor it? | They do honor it but you would probably need a reciept, no? I know recently my friend took back his 4 year old projection TV after the bulb burnt out, he walked out with a larger LCD and $500 in his pocket. He did have the reciept though. I'm surprised they honored that warranty as long as they did it was insane.
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09-06-2009, 12:52 PM
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#9 | | I answer every Emotion with an emoticon
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No receipt means they give you a costco cash card instead of money back return. went thru this a couple months ago when i brought back a digital camera.
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09-06-2009, 01:29 PM
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#10 | | RS.net, where our google ads make absolutely no sense!
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I did find my receipt which is still less within the three year warranty.
I am planning on going to Costco today for a look to see what they have and ask before bringing in the old one. I contacted Samsung (website) and they will send a refurbished one so I prefer to see if I can do a simple exchange at Costco. I will update.
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09-06-2009, 03:28 PM
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#11 | | Head of HR....have a seat on that couch
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| Quote:
Originally Posted by 89blkcivic All elevtronics are now 90 days. Anything after that is........... take it up with manufacturer. | IIRC. I was in there a couple of weeks ago, looking at TV's and I'm pretty sure they extend the manufacturers warranty for another year.
I was actually quite disappointed to find out they don't price-match
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09-07-2009, 11:57 AM
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#12 | | Rs has made me the woman i am today!
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they say everything except electronics has the same return policy as the manufacturers warranty is valid. maximum 2 years but people have been known to return things after 2 years.
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09-07-2009, 12:09 PM
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#13 | | I only answer to my username, my real name is Irrelevant!
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i thought their old warranty was like... forever?
dad bought a tv just before they implemented the 90-day thing, told him he should return it but he thinks thats dishonest :/
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09-07-2009, 12:51 PM
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#14 | | Fathered more RS members than anybody else. Who's your daddy?
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| Quote:
Originally Posted by StylinRed i thought their old warranty was like... forever?
dad bought a tv just before they implemented the 90-day thing, told him he should return it but he thinks thats dishonest :/ | your dad is wise.........
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"there but for the grace of god go I"
| Quote: |
Youth is, indeed, wasted on the young.
| YODO = You Only Die Once.
Dirty look from MG1 can melt steel beams.
"There must be dissonance before resolution - MG1" a musical reference.
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09-07-2009, 02:48 PM
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#15 | | Need my Daily Fix of RS
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| http://www.costco.ca/service/feature...311536&sl=true
And yes they can search your purchase history ,but they need an approximate purchase date.
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09-08-2009, 01:16 AM
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#16 | | Rs has made me the man i am today!
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| Quote:
Originally Posted by StylinRed i thought their old warranty was like... forever?
dad bought a tv just before they implemented the 90-day thing, told him he should return it but he thinks thats dishonest :/ | Our old Sony home theater system my parents bought from Costco back in 1993 still has receipt taped under the receiver - my dad is notorious for taping receipts of large electronic purchases on the component itself.
I suggested to my parents that we should return it and they scolded at me for being dishonest. hehe. That system was around $1500 before taxes back in the day.
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09-08-2009, 05:30 AM
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#17 | | Fathered more RS members than anybody else. Who's your daddy?
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| Quote:
Originally Posted by fliptuner IIRC. I was in there a couple of weeks ago, looking at TV's and I'm pretty sure they extend the manufacturers warranty for another year.
I was actually quite disappointed to find out they don't price-match | Sorry. I got the two things confused. Warranty is not the same as return policy.
__________________ Quote: |
"there but for the grace of god go I"
| Quote: |
Youth is, indeed, wasted on the young.
| YODO = You Only Die Once.
Dirty look from MG1 can melt steel beams.
"There must be dissonance before resolution - MG1" a musical reference.
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09-13-2009, 08:17 AM
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#18 | | RS.net, where our google ads make absolutely no sense!
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Ok update
I took back the monitor and they refunded the full amount on debit.
So I picked up the new Acer H233H 23" wide screen for $189. $40 cheaper then last week and ends today.
So I unpack and plug it in and .......see below  
I posted two pics I cant see them hmmmmmm (took off the last bracket to make them visible)
..[IMG]http://tinypic.com/m/5mzi42/2[/IMG
..[IMG]http://tinypic.com/m/5mzi80/2[/IMG
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09-13-2009, 10:43 AM
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#19 | | ninja edits your posts without your knowledge
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Dead pixel FTW.
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09-13-2009, 07:06 PM
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#20 | | Rs has made me the woman i am today!
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It's punks and Aholes like you that the policy changed. Had everyone still be honest and old school like your parents they wouldn't of had to change it. Quote:
Originally Posted by will068 Our old Sony home theater system my parents bought from Costco back in 1993 still has receipt taped under the receiver - my dad is notorious for taping receipts of large electronic purchases on the component itself.
I suggested to my parents that we should return it and they scolded at me for being dishonest. hehe. That system was around $1500 before taxes back in the day. | | |
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09-14-2009, 01:01 AM
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#21 | | HELP ME PLS!!!
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^ you'd be surprised how many ppl were lined up to return fans/aircons for heaters when i was there last.
hell, an old lady bought 2 crabs n left them in her car and they went bad on her. she got a full refund!! dude in front of me returned half....HALF...of a cake citing that it didnt taste as good as he thought it would!!
those crabs were stinking up the whole area!!! 4 dudes came by with 2 cans of febreeze each to douse the freezer. crazy ass people!
and yes...i believe costco doubles the warranty on products automatically. same as with the amex i think. but that's warranty and not return policy
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09-14-2009, 01:34 AM
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#22 | | Banned (BBM)
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wow didnt know u can return rotten crabs
wtf
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09-14-2009, 05:24 AM
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#23 | | HELP ME PLS!!!
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according to the guy i asked...if u buy a carton of milk and leave it next to a heater n turn it into cheese you can return it. it's stupid!!
that means if i buy 100 bucks of groceries and dice versus jullian slice them, i can return it.
i think the policy is good to show they stand behind their product...but is too open to abuse
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09-14-2009, 09:11 AM
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#24 | | Need my Daily Fix of RS
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They've also changes heir policy on Flowers(fresh cut roses etc..) ,because people would return them after a couple weeks and get new ones and then return them after a couple weeks etc... some people really have no morals IMO.
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09-14-2009, 09:56 AM
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#25 | | Banned (BBM)
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^
shit that is really low
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