[theBlackMarkers]

Hey guys, we are looking for some feedback of our website and hope you could spend some time to help us out. In return, we will randomly give out $20 gift certificates for any one who replied in this thread! :thumbsup:

Basically, we want to know how you feel about our website. Do you think it looks professional? Would you trust this website enough to buy from them? How is the usability and navigation of the website design? Are you able to find what you want to find easily?

Are there any problems with the website? Website loading too slow? Pictures not good enough?

Any suggests or comments are greatly appreciated. Anything that could help us serve you better are vital to our business!

[SkinnyPupp]

I think you guys put together a great store. Is the shopping cart system fully customized?

[mmmmmic]

the website looks confusing to me.
having problem finding on sale items.

[Zyzz]

i buy clothes based on cutting/fit and the material used, rather than whats printed on the tee. To me, a shirt with a good fit and material can look pretty good with just very simple designs or even none at all, just a logo.

because i cant tell the material and cutting from your website, it will be hard for me to buy the clothes.

[iam_dan]

i briefly checked out your site
although most of your products are not the style that im in the market for, it looks fairly well composed, albeit a little bit confusing in some areas like the filter.

i used to go do other online apparel shopping, and i enjoyed browsing sections like...recommendations, or popular picks

[xeryusx]

Still wondering where my order is..

[Greenstoner]

Do you think it looks professional?YES Would you trust this website enough to buy from them?I dont purchase items online from random site, but you guys are sponsored of RS so its different story How is the usability and navigation of the website design? Design is simple and easy for navigationAre you able to find what you want to find easily? Yes, and love the category of COLOR

Are there any problems with the website? NopeWebsite loading too slow?It's a bit slower loading the picture Pictures not good enough? Decent

[RacePace]

I bought a shirt with a pickup order, and it was easy enough. Finding your place in Parker Place was confusing though (hate that mall)

I like the site because it's simple, and easy to sort out things that I'm looking for, and there's good variety

[illicitstylz]

Avid shopper on ssense and revolveclothing. Took a look at your site several times but the clothing type is not my fit so I haven't purchased yet.

Things I do like is the search and categorization of the clothing.

However for the brands I think you should have the name of the brand corresponding to the logo, and not presenting just the logo itself.

Should conisder incorprating an index system on the side like revolveclothing has. The search option on your site is a little confusing, took some time to understand.

Big selling point for your site would be to incorporate free local shipping, even if you must hike up the prices of the items itself, very unappealing to see a $7+ shipping fee at the checkout after choosing all your items and thinking you've saved good money.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[taylor192]

I honestly hate your site after using it for 2 mins.

1. Searching sucks.
- Why does it take so long to enable/disable filters?
- Why does the category/brand left-side-menu collapse when I go to page 2?
- Why do I get returned to "mens" when I expand the category? I was on sweaters, I'd like to stay on sweaters and just see the other categories.
- Why that annoying drop down filter thing at the top? and why does it take so long to load?

2. No previews.
- If a move over an item I should beable to see a larger picture of it right away without having to click on the item.

3. Speed.
- I'll say it again: this site is slow. Mind-numbing slow. So slow that after 2 mins I got annoyed and would rather google search to find another store selling the same items - and it'd be faster!

[XtC-604]

Navigation sucks big time. You have way too many Tees. The site loads slow.
The process of searching for an item that you've previously seen sucks, you might want a more obvious way of searching, IE a search bar.

[filth]

carry more 3sixteen and in size smalls... :)

[dasuperstar]

Ye I think you guys should take a survey for sizes. Which one is more popular size S M L XL so that your inventory of stock will up and go all the time

BTW maybe its just me but if you guys will put some G-star, Energie, R&R and other designers stuff it would be great.

^^ IMO

BTW for the site being slow tell your website designer/ developer to put a preloader so that it wouldn't be slow in loading inventory.

[xeryusx]

Main concern is speed. Other than that, all others are minor problems.

Maybe expand on the brands you carry? Would like to see some more street brand as well as hip-hop Tees (IE: Wu-Tang!)

[filth]

Ye I think you guys should take a survey for sizes. Which one is more popular size S M L XL so that your inventory of stock will up and go all the time

BTW maybe its just me but if you guys will put some G-star, Energie, R&R and other designers stuff it would be great.

^^ IMO

BTW for the site being slow tell your website designer/ developer to put a preloader so that it wouldn't be slow in loading inventory.

they are more of a street wear company

[dasuperstar]

Ye the speed its just a matter of organizing the code. The picture size is correct I think the programmer of the site did something wrong with the php or java script structure.

You need to correct this issue guys since if you guys is planning to have a big sale it will broke the site for to much traffic and etc.

The best example of the site that you guys want to be is the

http://www.ssense.com/

[dasuperstar]

they are more of a street wear company

OIC

[CorneringArtist]

Loading, as previously mentioned, is quite slow, but I did find some decency in the way the products were laid out (it's pretty concrete in the presentation, better than some sites I've seen), although the category organization could use a bit of a cleanup.

I would shop on the site if I had reason to do so, if the site was a bit quicker and cleaner.

[hal0g0dv2]

i have used it couple of times
worked pretty good for me

[Nvasion]

i love the site! very organized and i love how you guys sell alot of brands and are local!

[nabs]

I had actually went to the site and found it a little confusing navigating through items. Although I love the overall look and feel of the site, it is very professional. I had not ordered anything from you guys yet so I can not comment on the checkout process. I like how u guys set the product description and also how the pictures change in the product description. one issue, i think it might just be with my computer though, but the Help tab blocks one of the links behind it. And I also like the pop out search filter.

Hope i was of any assistance.

[Mugen EvOlutioN]

overall the site looks alrit, didnt have problem using it. BUt what the problem may lay within is there still isnt enough crowd getting use to shop online vs physically going down to the store and make a purchase.

[yuusha]

I love browsing online and seeing what's new, what's in stock.

I just hate not being able to try anything on. Fit is super important. :P So if you don't open a retail outlet, I find it hard to order anything other than accessories. Rather than a general "sizing guide" you could make a unique size chart per item? It's a lot of additional work, though, so I doubt that'll happen.

The site looks clean and professional, if not too white. Maybe try a light gray background color, to make it easier on the eyes to browse? Being able to filter by brand/category/size is nice. :)

[LenovoTurbo]

I think would be better for a customer if there is a category/section for all the "Sale" items and if there is an option to arrange items from Lowest to Highest, High to Low as well.

Other than that, the site is easy to navigate.

[Derek_N84]

I like the layout and the navigation but the site is a little slow. The video part is a nice touch where it shows you the angles of the item. I definitely trust the site but I haven't found anything I quite like yet.

[Razor Ramon HG]

I love the site. It's very simple and easy to navigate, however I think integrating some sort of search function would benefit the site greatly.

[Harvey Specter]

^

I agree, it is a great clothing site. It's very clean and easy to use. I wouldn't change a thing because some clothing sites are overloaded with graphics and are very hard to navigate.

[CP.AR]

I looked over it several times. I would buy from the site.

and like many others have said - search search search!

[icemiko]

You need to put down the measurements for the sizes on your website, sometimes a S can fit like a M or vice versa.

[xeryusx]

You need to put down the measurements for the sizes on your website, sometimes a S can fit like a M or vice versa.

This is very important IMO. If there is an item that has a false fit, it would be great to see some notices :)

[rien]

Yes! I trust this site because you guys are sponsors, and the website is very clean and easy to use. I don't think it's terribly slow either, cause I've never noticed before reading this thread lol

- for the boxing day sale I noticed you guys didn't split up male/female clothing.. so I had to sift through the entire section, but you guys fixed that and changed it for "clearance" yay!

- clothing models! i couldn't pick between sizes so I went on karmaloop to look at pics of people wearing the same brand/piece of clothing... and i hate mannequins

- for some of the close up pics of tees/etc it looks like you stretched the photo (http://www.theblackmarkers.com/images/Product/Medium/CNCMTEEES003_2_White.jpg) out or zoomed in.. and it looks bad

i briefly checked out your site
although most of your products are not the style that im in the market for, it looks fairly well composed, albeit a little bit confusing in some areas like the filter.

i used to go do other online apparel shopping, and i enjoyed browsing sections like...recommendations, or popular picks

+1
I always like 'bestsellers' best :D

[snowball]

I like the site as a whole, although the search function was really annoying to use because you had to pick a bunch of stuff and then search, most sites you could just click on the filter option and it would automatically do it for you.

The site looks pretty professional and whenever I'm looking for new clothes on ssense or nordstrom i'd have the window open as well, but the problem is the selection isn't as much on your site.

I would shop with you guys because you're an RS sponsor and more trustworthy because of it.

[hotong]

I love your guys products and deals, especially the $2 tuesday :) will buy from you guys soon.

For the website, there should be a section for just sale items, as I find it sometimes confusing finding them as i have to scroll through everything.

[kenny@s2ki]

^^you can filter it out so it shows all sale items.

But almost all of the clothes are discounted already and cheaper then alot of other places.

theblackmarkers FTW

[StylinRed]

The styles at blackmarkers don't really fit with my style

but i did find a bag for my laptop that i liked from (knowledge)

my cousins likes some of your items but your sizes don't normally go up to 2X at least by the time he spots something (items from Mishka)



You need to put down the measurements for the sizes on your website, sometimes a S can fit like a M or vice versa.

This is very important IMO. If there is an item that has a false fit, it would be great to see some notices :)

that is ideal, and get the measurements right (the bag i ordered for my laptop, the manufacturers site didnt even have measurements and you guys went the extra mile to measure the product for me, which was EXCELLENT CS, but they were off by a couple inches so my laptop barely crams into it but still worked out)

[miss_crayon]

everything i've clicked on so far has given me an error except the blog.

[JSALES]

i like the way the site is, seems pretty easy to use and find what you're looking for

[Gesus]

Parker place is a pretty chilling mall but sucks for shopping and confusing as hell new location please!

[- kT]

more convenient than most sites to navigate, and more pictures than most too

thumbs up

[Zyzz]

everything i've clicked on so far has given me an error except the blog.

are you a woman?

[transcendent]

The pickup location is not really an ideal location . But decent considering its not the official store

[theBlackMarkers]

Thanks for all the great feedback guys!

Let's say if we were to have a PICKUP only location at Parker Place, would it make it more attractive to shop from our site?

[freakshow]

- A local pick up location is always good, then people don't think they're getting ripped off on the shipping.

- the site seems to load a liiiittle slow, but it's not unusable (at least not at 4am)

- since theres no 'free shipping over $X', it's sort of a hassle to go all the way to the checkout to find out what the total is. Furthermore, often when a site requires me to register BEFORE even showing me the total, it turns me off. Eg. I don't want to have to register/give my email address just to find out that shipping is outrageous.

- Search could be improved.

- Other than that, the site looks great and professional. Simple design/layout is a winner.

[KingDeeCee]

To answer the thread title. Yeah sure. The prices are good. One of the few sites for a Vancouver store to actually sell stuff online + pick up.

Only problem I have is the store is all the way in Richmond. Would be awesome if it was in the Vancouver area.

[unit]

i dont know if this is the type of feedback you're looking for, but all the brands seem like they were popular 3-5 years ago. kind of like a ghetto karmaloop.

[filth]

i dont know if this is the type of feedback you're looking for, but all the brands seem like they were popular 3-5 years ago. kind of like a ghetto karmaloop.

thats only for people that were into street wear before and sort of moved on. Most people that still don't know or are starting to get into it will probably and most likely purchase from them.

One thing i do like that the blackmarkers carry that i cant think of anywhere else that carries it, is 3sixteen, but you guys should carry more of their outerwear and oxfords. When u guys set up a store, ill definitely go and check it out.

Plus, the karmaloop shipping is ridiculous, so blackmarkers also has that advantage.

[svelt]

Nice, simple & clean design. Site's quite fast for me, and I'm browsing on my work computers which are notoriously slow.

Pickup option definitely a huge plus and would give you a leg up over other online shops for the local area. Richmond's fine, it is just an option after all and if it's not convenient to pick up in Richmond just choose to ship it.

You should incorporate an introduction page for each designer so you can introduce us to some of the labels you carry. Revolve does this afaik for every item you select. I've never heard of any of these guys apart from Creative Recs & 3sixteen.

Real models would definitely help your sales. Nothing looks attractive the way it's being presented. Bluefly manages to make anything they carry look like a cheap compost heap based on the same presentation.

[theBlackMarkers]

Hey guys , our brand new site is up!!

Check it out www.TheBlackmarkers.com

[theBlackMarkers]

Hey guys , our brand new site is up!!

Check it out www.TheBlackmarkers.com

[JACKED]

You guys have some dope stuff, i will def buy in the future. site navigation was also nice. very simple and an overall clean web layout.