I had this situation too, however I'm using the SFU program but the principles should be the same ( also covers 80% of the cost of prescriptions )
Got a prescription slip from my doctor, brought it to pharmacy, medication turns out to be not covered and I had to pay the full price.
Asked about it, turns out that this medication just needs to be prepared by the pharmacists, but is actually an over the counter medication, therefore not a prescription and not covered.
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