[Gt-R R34]

Over the weekend, Buster's damaged my dad's car and it's undrivable after it got towed. I just finished going to ICBC, and the insuranace policies that Towing companies gets, are plain screwing over normal people.

My dad has to pay a 300$ deductible, and if Buster's said it wasn't their fault. Well then, it comes off my dad's insurance. Just as a "simple NO"
Obviously, there are the adjuster's and ppl that look at the car. But If they say No, even if they get proven wrong...I have to chase back the money for the 1. Towing ticket, 2. 300 Dollar deductable, but icbc or busters covers the rest. And ICBC can't do anything for me regarding the deductable. WTF.

Anyone work for ICBC or has experience dealing with a similiar situation?
That can offer advice?

Thanks for thinking about going to lawyers, who recommends it but that isn't worth it for this situation. The other tow truck driver that towed it to ICBC, said they bent the drive arm? and the wheels are facing outwards, and the cost will be a couple of hundred dollars only.

[Nssan]

I'm sorry but please retype it

[8thcivic]

This problem wouldnt occur if ur dad didnt park at an illegal spot. You would have to bring your car to a mechanic and have them prove to ICBC that the damage was caused by busters towing company.

[baggdis300]

they are some crooked motherfuckers, first they damage your car then they put the damage on there "pre tow inspection" so they dont have to pay for anything...


one of the drivers fucked my car's rear frame rails when he tried to get it on the flatbed but the car was too low/long and ended up breaking my rear bumper mount and cracking my bumper shell....

[lgman]

is this one of those tow guy doesn't know what the difference between 2wd and 4wd and tows dat sheit anyways?

[Anjew]

This problem wouldnt occur if ur dad didnt park at an illegal spot.

that is so fucking retarded

someone gets pulled over by a cop for speeding 60km/hr and get harassed and treated like shit. maybe they shouldn't have been speeding?

[lowside67]

that is so fucking retarded

someone gets pulled over by a cop for speeding 60km/hr and get harassed and treated like shit. maybe they shouldn't have been speeding?
Err, yes? The absolute most guaranteed way to not get treated like shit by a cop is to not get pulled over in the first place. :rofl:

[8thcivic]

that is so fucking retarded

someone gets pulled over by a cop for speeding 60km/hr and get harassed and treated like shit. maybe they shouldn't have been speeding?

Obviously they shouldnt be speeding because there is a speed limit for a dam reason. They wouldnt be giving u shit if u werent speeding in the first place. Every problem is preventable. it all comes down to you. your actions determine your future.

http://www.icanhasmotivation.com/wp-content/uploads/2009/06/92-common-sense.jpg

[Sgt_Koopa]

God I hate Busters Towing. Outside of my work, I see a minimum of 3 people get towed from this one spot close to our building.

There is a spot between our driveway and our neighbours which you're not supposed to park in but looks like a perfectly normal parking spot. We don't care if somebody parks there and neither does the owner of the building next to us. I got sick and tired of people getting towed (including our customers) so I stuck an orange cone in that spot. It seems to be doing the trick but the people that walk around giving tickets removed it. I put another cone there and I will continue to do it. I think I'm doing the right thing. People don't get towed and since nobody is supposed to park there, it shouldn't be a problem for the city since they refuse to paint that curb yellow or put a no parking sign.

- Another thing I noticed is that the people that walk around giving tickets ride along as passengers with Busters Towing trucks. I didn't know that went down. Or right after somebody gets a ticket, they make a quick phone call and within 2 minutes, Busters Towing shows up and removes the vehicle.

[Shun Izaki]

I had damages after my front end crash, that looked like someone took a baseball bat to my rear wheel well area.. Looks like they just backed it up into another car/wall and didn't care.

Needless to say, I had it fixed during the time my other stuff was getting done, but if i had gone through with it, i'd have to sue separately, and that's fucking annoying.

[bloodmack]

the company name sure does represent them well doesn't it?


If the car is not driveable in its current condition then how did the car get there in the first place? Thats what you should ask them.. they didnt tow your car out of a accident scene right?

[taylor192]

This problem wouldnt occur if ur dad didnt park at an illegal spot. You would have to bring your car to a mechanic and have them prove to ICBC that the damage was caused by busters towing company.
Many cities just issue a ticket and leave the car, this city is very aggressive in towing and should be responsible for damage. In some cities that get a lot of snow it is common for tow trucks to move legally parked vehicles for the plows to remove snow. They tow them a few blocks away and you have to call the city to locate your car.

Tow truck drivers do this for a living, they should know better than to damage cars.

[Gt-R R34]

This problem wouldnt occur if ur dad didnt park at an illegal spot.

Yes, so don't ever drive over 50, not even a kmph okay? Always follow every single line on the road, don't ever get out of the lines. Don't jaywalk even if its' 3am your house is across the street but the walkway is 500metres away. Always walk to the the 4 way stop/light to cross.
You get my point right?

Also, the car was not parked illegally, at a meter stall @ 11pm. Which would indicate, a good parking spot without needing to pay.

RS insta-judgement always crack me up.

Anyways:

Well, so far i've talked to someone that had the same issue with Buster, and from what i gathered, this is going to be an absolute pain in the ass to deal with. The tow truck driver and buster's insurance policies give them a huge advantage over being towed. Even if they admit fault, because you already paid out the deductable, to recover it. You will have to go deal with busters. And it's not easy getting it back, almost impossible.

[8thcivic]

Yes, so don't ever drive over 50, not even a kmph okay? Always follow every single line on the road, don't ever get out of the lines. Don't jaywalk even if its' 3am your house is across the street but the walkway is 500metres away. Always walk to the the 4 way stop/light to cross.
You get my point right?

I never said dont do it at all. What im trying to say is there is a consequence if you do. Do it at your own risk.


Also, the car was not parked illegally, at a meter stall @ 11pm. Which would indicate, a good parking spot without needing to pay.

RS insta-judgement always crack me up.


Then please be more specific on your original post.

[optiblue]

God I hate Busters Towing. Outside of my work, I see a minimum of 3 people get towed from this one spot close to our building.

There is a spot between our driveway and our neighbours which you're not supposed to park in but looks like a perfectly normal parking spot. We don't care if somebody parks there and neither does the owner of the building next to us. I got sick and tired of people getting towed (including our customers) so I stuck an orange cone in that spot. It seems to be doing the trick but the people that walk around giving tickets removed it. I put another cone there and I will continue to do it. I think I'm doing the right thing. People don't get towed and since nobody is supposed to park there, it shouldn't be a problem for the city since they refuse to paint that curb yellow or put a no parking sign.

- Another thing I noticed is that the people that walk around giving tickets ride along as passengers with Busters Towing trucks. I didn't know that went down. Or right after somebody gets a ticket, they make a quick phone call and within 2 minutes, Busters Towing shows up and removes the vehicle.

Get some yellow paint and DIY @ night!

[Sgt_Koopa]

Get some yellow paint and DIY @ night!

I work there, I'm not the business owner. I care but not that much. :rofl: I've thought about it though. Perhaps when the sun sets around 5ísh.

[ericthehalfbee]

I know poeple who have been towed by various companies and had vehicle damages. Tow truck company paid for it 100%. I would demand Buster's pay 100% of the damages. There's no reason that you should need to use your insurance to fix something someone else did (unless its a hit & run and you don't know the other party).

Something tells me you are being a bit of a pushover here. Go to a mechanic and tell them what happened. Then send Buster's a letter saying you will sue if they don't pay 100%. Give them 10 days, and send it registered mail. After 10 days (if they haven't paid) go to small claims court, spend the $100 and file a claim.

I doubt it'll get to court - I bet Buster's is just seeing how far you'll go, and apparently it seems not far at all.

[taylor192]

Get some yellow paint and DIY @ night!

x2, or make it red to stand out more or blue for the handicap spot! :D

[gars]

Well, so far i've talked to someone that had the same issue with Buster, and from what i gathered, this is going to be an absolute pain in the ass to deal with. The tow truck driver and buster's insurance policies give them a huge advantage over being towed. Even if they admit fault, because you already paid out the deductable, to recover it. You will have to go deal with busters. And it's not easy getting it back, almost impossible.

That's how it works with all ICBC repairs though. Even if you know you are 100% not-at-fault, if you want to get your car repaired, you have to pay the deductible - which is refunded after the case is settled.

It's a big hassle, and I'm with you - I HATE the tow trucks... but this does seem like it's following the correct procedure. I would definitely recommend going to a private bodyshop first, before going to an adjustor...

What sort of damage was done?

[baggdis300]

no dude, if your not at fault they waive your deductible...

i was rearended once, and the person admited to rearending me icbc waived the deductible, and recently my buddys landlord reversed into my car and icbc waived the deductible again....

[baggdis300]

Obviously they shouldnt be speeding because there is a speed limit for a dam reason. They wouldnt be giving u shit if u werent speeding in the first place. Every problem is preventable. it all comes down to you. your actions determine your future.

http://www.icanhasmotivation.com/wp-content/uploads/2009/06/92-common-sense.jpg


lol....

ignorance at its finest, did you know in asia(and middle east) they don't have toilets like we do here, its a porcelain sink in the ground that you squat over.....

[fliptuner]

Reading the thread title pissed me off, all on it's own.

[gars]

no dude, if your not at fault they waive your deductible...

i was rearended once, and the person admited to rearending me icbc waived the deductible, and recently my buddys landlord reversed into my car and icbc waived the deductible again....

you have to pay the deductible unless the case is completely settled. Like - if you report to ICBC that you were rear-ended, they won't waive the deductible until the other person has come forward and admitted to being at fault. You can wait till that happens before you repair the car, or if you want the car repaired quicker, you can pay the deductible, get it repaired, then get the deductible back when the case is settled.

for simple cases, they get settled quickly, but for more complicated cases, especially involving witnesses, etc, it could take a while before you get your deductible back.

[spyker]

The thing that piss's me off the most about buster's towing is,they have the contract from the city of Vancouver to tow vehicles for them,which is why they can/think they get away with alot of stuff....example,damage vehicles and deny them being at fault.

[CP.AR]

OP - I've had a healthy experience dealing with Busters.

If all goes bad, file a complaint with this guy, and he would want to get shit off his plate and get Buster's to deal with you right away

Dale Finch
President & CEO
Automotive Retailers Association
Burnaby, BC

(604) 432-7987 office
(604) 312-9830 cell
dalefinch@ara.bc.ca

He's the CEO of the ARA, one of the big associations Buster's is in. When I called buster and they wouldn't response, I gave Mr. Finch a call and I got a sorry-ass call from Buster's within 5 minutes.

[BlackZRoadster]

i can ask directly at ICBC for you, but before I do that, can you elaborate?

Why was your dad's car towed at a LEGAL parking spot? 11pm means theres no need to pay the meter, so why was he towed?

[jpark]

i apologize for bumping an old thread but thought i should just add on and ask rather than making a whole new thread..

my friend got his civic impounded and busters dragged/towed it from behind (because his car was too low) we are assuming this probably did result in some front body lip kit damage.. and possibly drivetrain damage as well due to the fact that it's a fwd?

But we're not fully sure if the damage will be minimal or bad until we pick up the car and check it out ourselves..

My friend himself saw his car being towed from behind because he was present at the time, but busters company is telling him that they have no evidence or proof of his car being towed from behind.

So... What are some of the actions that he can proceed with ONLY IF his front end did in fact get damaged (im not talking about a little scratch here... im talking about cracked bumper, lip kit snapped, something terrible etc.) or is he just stuck with his damaged bumper for the rest of his life since there is no evidence that his car did get towed from behind?

I believe he also has the tow truck drivers name but just dont know if that will have an impact on solving the case

[optiblue]

you can't beat busters :( I tried and failed

[jpark]

dayuumm.. :(

[shenmecar]

on the towing sheet, it would say how the car was towed and any existing damages the car has prior to towing right?

[Eff-1]

Busters is crooked. In fact, many of the bylaw officers will be the first to admit it.

There is a fire hydrant across the street and I see Busters hook up cars all the time. Just a couple days ago they hooked up a TL from the back wheels and dragged it 6 - 7 while still in gear. Then he dropped it, turned around, hooked it up again from the front, and drove off without disengaging the e-brake.

The problem is worse than you can imagine. Often when drivers tow illegally parked cars, if they damage the car while towing or hooking it up, they'll simply pull over, leave the car on the street, and mark on the paperwork the vehicle was "gone on arrival".

Consider buying an AWD vehicle. They are towed the least because drivers are too lazy to install dollies and would rather tow something easier. If you have AWD and are ticketed for parking illegally, it might be 2 or 3 tow trucks that drive past before one decides to tow you.

Bottom line: If you have a nice car, never ever ever ever park anywhere where you think you might even have 1% chance of being ticketed and towed. That's the best advice you can take.

[unit]

when they tow a car, they record the damages on the car on a little diagram.
they usually circle every side of the car to indicate there was previous damage, even if the car has none. fuckin lowlifes.

[BaoTurbo]

Same with mine. Circled there was damage under the engine bay of my car. Obviously thats where they towed it, and where they circled it and I know I can't have damaged that part since my car is stock and its pretty hard to scrape the bottom front.

I'd rather really waste some more time to find a better spot, than to risk it being towed even if I'm not sure I'm safe.

[El Bastardo]

I was gonna make a thread on this, but I see that we have one still going.

Thanks to some ambiguous signs downtown (No parking from here to here, except after 9pm on weekends, unless its rainy and the moon is half full) I was towed.

When I got my car and looked at the sheet they gave me I asked him about the damage they said I had. I told him that I had cleaned my car earlier that day and was certain there was no such damage. He scoffed. He obviously hears it all the time and has become indifferent to it.

When I saw the damage in the light its not that bad, but I know that it was caused by the tow truck. I'm just pissed off that I'm completely helpless in the face of Busters here.

Yeah, I know I should own a "Vancouver City Street Sign to English" dictionary for situations like the one I found myself in.. but I believe the parking ticket and the towing cost is enough punishment. I don't think I should have to deal with vehicle damage as well

[ruthless]

Im hoping busters doesn't pull this kind of shit :eek:
forward to 1:44
http://www.youtube.com/watch?v=riEUNA7cZMg

[deaner999]

Learn to park at spots where u dont get towed
Their just doing their jobs like everyone else

[s300ae]

^^ thats not doing their job properly... their job is to tow, not damage and tow...

[El Bastardo]

Priests and Scout Masters work with children. They have a very specific task. They interact with them for a very specific reason and for a limited time only.

Their job is NOT to molest the children.

While there are literally millions of good priests and scout masters in the world, who are excellent at their jobs, sadly a few rotten apples spoil the bunch and give scout masters and priests the reputation for being rabid, sexual deviants.


Tow truck drivers, by in large, are like priests/scout masters. And your cars are your children. I think most of us are wary about trusting our children with people we don't know, but acknowledge that these people are professionals and likely know what they're doing.

Sadly, Buster's Towing is the child molesting minority. Where most tow companies act like professionals, Buster's drivers cruise the streets of Vancouver with their pants around their ankles waiting to strike. Pools of drool puddle on their shirts as sick, perverse fantasies race through their heads. And when they step out of their trucks to hook your vehicle up from the C-pillar to the back of their trucks, wads of crusty tissue spill into the streets.

Fuck you, Buster's Towing. You sick, disgusting, depraved, figurative child molesters.

[BaoTurbo]

Thing is, I never learned about signs that Vancouver has or whatever. ICBC never had that in the book for L, didn't need it for N, didn't even mention it in Class 5. Trust me, I have seen a passenger zone sign at school beside a no park from 3-6pm and I had no idea what passenger zone meant. Like can I park there outside the limit? In it? or not at all? Like wuuut. Some are pretty obvious, but when they are stacked and contains signs I have never seen before, it's really easy to mistake it for something else and risk getting towed.

[dangonay]

i apologize for bumping an old thread but thought i should just add on and ask rather than making a whole new thread..

my friend got his civic impounded and busters dragged/towed it from behind (because his car was too low) we are assuming this probably did result in some front body lip kit damage.. and possibly drivetrain damage as well due to the fact that it's a fwd?

But we're not fully sure if the damage will be minimal or bad until we pick up the car and check it out ourselves..

My friend himself saw his car being towed from behind because he was present at the time, but busters company is telling him that they have no evidence or proof of his car being towed from behind.

So... What are some of the actions that he can proceed with ONLY IF his front end did in fact get damaged (im not talking about a little scratch here... im talking about cracked bumper, lip kit snapped, something terrible etc.) or is he just stuck with his damaged bumper for the rest of his life since there is no evidence that his car did get towed from behind?

I believe he also has the tow truck drivers name but just dont know if that will have an impact on solving the case

What do you mean towed from behind? Did they put a dolly under the front wheels or were the front wheels on the ground? Did they tow it all the way to the lot like this, or did they drag it out of a spot before putting dollies on? Is your car an automatic or standard transmission? Did your friend give them the keys so they could take the parking brake off and/or put the transmission in neutral? Or did they tow it without him knowing and he just showed up to see it being towed? These are all questions you need to get answered to determine if there could be any damage.

If it was my car and I suspected damage (like towing an automatic FWD car in reverse without dollies) this is what I'd do: Go to Buster's and tell them you have proof of backwards towing in the form of a cellphone picture. Tell them you fear there is damage to the car. Tell them you are arranging for another tow truck to pick the car up and it's being taken straight to your mechanic for an inspection. Tell them you are going to supervise the towing of your car to make sure nothing gets done by the tow truck you're hiring. Ask them when is the best time to send the truck over. Once you get your car inspected, if there's damage then go after Buster's. If there wasn't any damage, then you lose the $100 or so for the towing charge, but it's a good gamble if you have sufficient reason to suspect damage.

Trust me, a customer towing a perfectly good car straight from their lot is going to raise a few eyebrows. I know from first-hand experience as we advised a customer to do this one time.

you can't beat busters :( I tried and failed

Sorry, not true. I've had customers go after Buster's and get compensated.

[baggdis300]

i had similar problem, the fucking driver had the nerve to mark the damage he did as pre exisiting..

complete BS...........

[buddy]

I think tow truck drivers are all crooks, never give a shit about cars that they tow, first thing they do is empty your coin tray ...

[dangonay]

Here's a tip. If you need a tow use someone like BCAA or an independent. Worst ones to use are any companies with contracts to tow illegally parked cars.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[unit]

i found that tow companies are good as long as you're a paying customer.
if they're just towing your car for the city without you there, then they will fuck you up

[baggdis300]

city or police..

even if you are there they still fuck shit up...

[seakrait]

city or police..

even if you are there they still fuck shit up...

if you're there, then video-tape the whole event on your cellphone just in case. you're in a public place so record away!

[Death2Theft]

Yep busters has fucked up alot of peoples cars sounds like the richmond aggresive tow truck company that got exposed. Unless people band together these guys are gonna keep getting away with it.

[CP.AR]

OP - I've had a healthy experience dealing with Busters.

If all goes bad, file a complaint with this guy, and he would want to get shit off his plate and get Buster's to deal with you right away

Dale Finch
President & CEO
Automotive Retailers Association
Burnaby, BC

(604) 432-7987 office
(604) 312-9830 cell
dalefinch@ara.bc.ca

He's the CEO of the ARA, one of the big associations Buster's is in. When I called buster and they wouldn't response, I gave Mr. Finch a call and I got a sorry-ass call from Buster's within 5 minutes.

a posted on the previous page a year ago (somewhere around there)
yeah. call this guy

[VR6GTI]

a posted on the previous page a year ago (somewhere around there)
yeah. call this guy
Yeah call him cause hes no longer the president or ceo of the ARA :whistle:

[Mr.Money]

Fuck the Tow driver up yourself,Problem Solved.

then police will start poking around wondering why the tow driver got beat the fuck up for ruining people's car's...

public in the area?..Ski mask beat down http://mydisguises.com/wp-content/uploads/2009/02/joker-ski-mask-1.jpg
:troll: i know cops roam rs...it's just more fun shit Kicking people who deserve it.

[Death2Theft]

The problem isn't so much the drivers imo. It's the owners who treat them like shit so the good qualified guys leave and they hire inexperienced idiots. Someone should try submitting the most retarded applicatoins to see if they hire u.

[xilley]

we should buy some shitbox and use them as bait cars and put spy cams in there
watch them empty your car inside out after they tow it

omg.. I just remember why i couldn't find my bag in the car that got salvaged !!!

[Anjew]

There is a spot in coal harbor where it used to be a valid parking spot but they moved the signs and now the spot is a no parking zone. No reason for the sign to move at all. Now city of Vancouver is going to town towing cars non stop from that spot. Last week I saw a busters truck drop in and towed an SLK and lifted it from the front and dragged it on it's rears to pull the car out. Basically it took about 30 seconds to arrive, back the truck in, lift and go. If that was my car I'd flip. Slks are rwd isn't it?