Richmond Centre Hockey Expert Thread [Archive]

skiiipi

10-29-2010, 11:02 PM

Since I somewhat Hijacked the stick thread, I will start my own Hockey Expert Thread. Feel free to leave any comment or suggestions on how we can improve to help serve you better.

Below is a few pics of the store in case you guys havent seen it yet.

http://i166.photobucket.com/albums/u105/typesboi/Hockey%20Expert/272RichmondHockeyEx076.jpg

http://i166.photobucket.com/albums/u105/typesboi/Hockey%20Expert/272RichmondHockeyEx067.jpg

http://i166.photobucket.com/albums/u105/typesboi/Hockey%20Expert/272RichmondHockeyEx041.jpg

http://i166.photobucket.com/albums/u105/typesboi/Hockey%20Expert/272RichmondHockeyEx054.jpg

http://i166.photobucket.com/albums/u105/typesboi/Hockey%20Expert/272RichmondHockeyEx056.jpg

Leopold Stotch

10-30-2010, 04:01 AM

sick stuff

i dropped off my resume a few days ago, gonna call in to check what's up, hopefully i get hired who knows

10-30-2010, 01:42 PM

Do you guys accept Sportchek gift certificates?

Jgresch

10-30-2010, 01:45 PM

You guys should allow purchased sticks to be cut down..... unlike maple ridge who refuses to do it...

Spidey

10-30-2010, 01:45 PM

very nice! but i will never pay retail again :D.. itll be good for browsing though

skiiipi

10-30-2010, 02:22 PM

Do you guys accept Sportchek gift certificates?

Yes we do
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

skiiipi

10-30-2010, 02:25 PM

You guys should allow purchased sticks to be cut down..... unlike maple ridge who refuses to do it...

Yes we do allow sticks to be cut down after its been pruchased. The common misconception is that cutting down the stick will void the warrenty, that is only the case if you cut beyond the manufacture's reccomended cut range. This used to be never listed, so stores would tell customers that they can't cut the stick in fear that the customer will cut too much. But as long as you cut within the manufacture's marked range, you'll be fine.

That being said, any stick that is cut cannot be returned
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

Jgresch

10-30-2010, 02:40 PM

Yes we do allow sticks to be cut down after its been pruchased. The common misconception is that cutting down the stick will void the warrenty, that is only the case if you cut beyond the manufacture's reccomended cut range. This used to be never listed, so stores would tell customers that they can't cut the stick in fear that the customer will cut too much. But as long as you cut within the manufacture's marked range, you'll be fine.

That being said, any stick that is cut cannot be returned
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

lol my favorite arguments were the ones about the warranties being voided if the sticks were cut....

Also, will you guys be replacing rivots? 2 stores I tried listed rivot replacement @ 2$/each, when I brought my skates in they said they didn't have a rivot machine lol

skiiipi

10-30-2010, 04:42 PM

lol my favorite arguments were the ones about the warranties being voided if the sticks were cut....

Also, will you guys be replacing rivots? 2 stores I tried listed rivot replacement @ 2$/each, when I brought my skates in they said they didn't have a rivot machine lol

Yes we will be, probably starting december. Rivtor is missing a few pieces, need to either get it replaced or get a new one.
Will also be doing profiling as well.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

skiiipi

10-30-2010, 04:44 PM

sick stuff

i dropped off my resume a few days ago, gonna call in to check what's up, hopefully i get hired who knows

Go in and speak with the Hockey Manager in person, we get a lot of resumes daily, not all of them gets looked over right away. He is the short japanese guy in hockey with a collered shirt + name tag
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

Wilso09

10-30-2010, 10:31 PM

Go in and speak with the Hockey Manager in person, we get a lot of resumes daily, not all of them gets looked over right away. He is the short japanese guy in hockey with a collered shirt + name tag
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

The guy that sold me my skates is the Hockey Manager...hmm, I should go back to talk to him to try to score a part time gig just for discounts!..haha

SolidPenguin

10-31-2010, 01:16 AM

Well now that you've said that they definately wont hire you hahaha.

murd0c

10-31-2010, 01:34 AM

I can't see the bench for trying on the skates all that well but it looks like you may what to change the layout.

skiiipi

10-31-2010, 01:57 AM

I can't see the bench for trying on the skates all that well but it looks like you may what to change the layout.

sorry, not quite sure what you mean, can you please elaborate?

BlacknJean

10-31-2010, 06:11 PM

do you guys sell roller wheels?

skiiipi

10-31-2010, 09:12 PM

do you guys sell roller wheels?

No Roller Hockey gear/accessories at this time. We will be carrying a small selection in the upcoming spring.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

murd0c

10-31-2010, 10:04 PM

sorry, not quite sure what you mean, can you please elaborate?

can I see more pics of the benches where you try on the skates?

Jgresch

10-31-2010, 10:07 PM

^ it just looks like your basic two large step bench. What do you mean by they should change it, where does the problem lie?

AzNightmare

11-01-2010, 03:26 AM

So what is this?
Hockey Experts is some new "store" within a store?

Is it worth checking out or is this like a new layout of the typical hockey stuff that's there
at sportcheck normally? I'm specifically looking for goalie gear, and sportcheck usually just has one RBK set to choose from...

skiiipi

11-01-2010, 05:45 AM

We still don't have a huge amount of goalie selection. That being said, we are able to order anything from RBK or Bauer
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

rice cooker

11-01-2010, 07:07 AM

is this just same old sportcheck as before or has something changed?

cos if its the same old. they only sell the reject stuff from the big stores. ie. no high end sticks or skates

SumAznGuy

11-01-2010, 11:52 AM

Skiiipi, I need a baby blue coloured hockey jersey in XL. Do you know if your store has it? I've checked out SE, Cyclones, SC on Broadway and none of them have one in that colour.

skiiipi

11-01-2010, 12:00 PM

I know we have the penguin's baby blue colored rbk edge jersey, not sure if we have XL. Give the store a call, 604-278-5461
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

skiiipi

11-01-2010, 12:01 PM

is this just same old sportcheck as before or has something changed?

cos if its the same old. they only sell the reject stuff from the big stores. ie. no high end sticks or skates

Why don't you come on in and take a look for yourself. I'm sure you'll be plesently suprised. :)
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

fuc|(_off

11-02-2010, 07:12 PM

do you guys sell those plastic skate guards?

SolidPenguin

11-02-2010, 07:36 PM

Yes we do. We have several style of skate guards in stock.

Spidey

11-03-2010, 07:04 AM

do you have hockey tape????

kidding.. i am just surprised at the types of questions being asked.. it is like asking a produce store if they have apples...

hamsup

11-03-2010, 08:03 AM

Wow.. it looks amazing !!!!! I can't wait to check it out !

6thGear.

11-03-2010, 10:35 PM

I'm glad you guys brought in Tacki-mac tape blade, cause no one carried it anymore. Seriously...I've had the best of season's with those things.:)

SolidPenguin

11-04-2010, 12:09 AM

We've had those instock for years, even before Hockey Experts came along. But we have more stock in them since the renovation.

rice cooker

11-08-2010, 02:03 AM

they are selling the easton s19 stick for $309. hockey shop is selling at $269. i thought sportcheck is suppose to be cheaper than the big stores

skiiipi

11-08-2010, 09:22 AM

We price match
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

skiiipi

11-09-2010, 02:56 PM

Hey just got confirmation that between Nov 11th thru Nov 14th, sportchek + HX is doing buy one get one 50% off on ALL hockey sticks! Which includes sticks such as the S19, EQ50, RBK 11K, Total One, One 95, One 100, Warrior Dolomite DD and Spyne, CCM U+ CL, and much much more.

This is probably the best stick deal we ever had, as we never put our composites on a bogo deal, especially the high end stuff.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

Wilso09

11-09-2010, 03:49 PM

Price match still applies to the BOGO? Hehe :)
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

skiiipi

11-09-2010, 06:31 PM

Price match still applies to the BOGO? Hehe :)
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

Unfortuneatly not on top of the bogo, but if someone still wants to buy one, then I'll match the hockey shop. If someone buys 2, well the bogo avg it out to 230smth each which is cheaper than hockey shop
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

skiiipi

11-09-2010, 08:09 PM

Price match still applies to the BOGO? Hehe :)
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

Just found out from my hockey manager that the S19 is already marked down, not sure how much its marked down to, but should be lower than the 309.99 + the bogo on top of that.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

skiiipi

11-15-2010, 12:21 AM

for those of you guys that missed our last Friends/Family sale, here is another chance to get the same deal!

http://www.facebook.com/event.php?eid=166375463386351

the_rickster

12-09-2010, 09:14 PM

nice glove wall... until a pack of ten year olds come through and your staff are too busy to face it.

skiiipi

07-08-2013, 09:20 PM

m3thods

07-09-2013, 11:09 AM

So i'm going to bump a very old thread....
its been almost 3 years since the Hockey Experts at Richmond Centre Opened.....
since then more and more HX concepts have been popping up at Sport Cheks
but HX in Sportchek remain one of the only Hockey Experts in BC to retain its own dedicated team of staff, rather than having blended "cross over" staff with other sporting goods departments.

So I just want to ask, 3 years later, for those of you that have shopped at that store ( I no longer work there), did this "concept" live up to, exceed or fall short of your expectations?

Any suggestions, comment or feedback to further improve the shopping experience to make this a better "hockey store" in the lower mainland?

Totally exceeded my expectations. Sport Chek used to be the place to buy tape or cheap stuff on crazy clearance. Now it's one of my go-to hockey places for equipment. Tack on the occassional F&F event, and it's right up there for me with Cyclone and THS.

Of course, this is coming from someone who knows their hockey equipment, so I can't really comment on the staff and how knowledgeable they are, but I can definitely vouch for them being helpful!

As for feedback- MORE F&F SALES! :fullofwin:

kristianhay

07-09-2013, 12:33 PM

Agree with m3thods, I use to always go to Cyclone and Ice Level for my hockey needs, but since SportChek upped their game it's a lot more convenient for me. Usually their is some kind of sale going on, whether it be F&F or clearance on top end sticks of the previous year.

Staff generally seem pretty friendly and fairly knowledgable - some more than others. Overhearing conversations and such, they appear to be pretty helpful. Sometimes they seem kind of timid to approach, but I never have any questions as I too know my hockey equipment.

BallPeenHammer2

07-09-2013, 02:21 PM

Spidey

07-09-2013, 02:49 PM

I'm a goalie BTW, so my opinion will be biased.

Likes
- They have kids that currently play hockey that work there, so they know their shit. 2 forwards, 1 goalie.
-They've got some harder to find accessories, and a good selection of jerseys, etc.
-Good skate and stick selection
-Skate sharpening is cheap, while baking and fitting boots are FREE. They did it for me and I didn't even buy the skates there. SCORE!

Dislikes
-The prices are not great. They have things there that are way out of date (Goalie pads that are being discontinued but they still sell for almost $100 more than anywhere else).
-Very little selection of higher end gear. Granted, probably due to that not that many goalie purcheses happen there.
-Pretty much Bauer only. Stick wise, gear wise. It's one big ass Bauer commercial. They need other players in there to be more effective such as RBK, Vaughn, Brian's.

They have very limited selection for top end items for players too. I guess they need to appeal to the general public which means more variety lower level to intermediate stuff, and less for higher end gear. Their regular prices are very high, and I have only purchased stuff from there when it was either on sale or I had a gift card. Stick selection is very limited as well in terms of flex and patterns.

I am the type that won't go anywhere else except Cyclone Taylor. They are close to where I live, and I like to support the smaller family run shops.

BallPeenHammer2

07-09-2013, 03:15 PM

They have very limited selection for top end items for players too. I guess they need to appeal to the general public which means more variety lower level to intermediate stuff, and less for higher end gear. Their regular prices are very high, and I have only purchased stuff from there when it was either on sale or I had a gift card. Stick selection is very limited as well in terms of flex and patterns.

I am the type that won't go anywhere else except Cyclone Taylor. They are close to where I live, and I like to support the smaller family run shops.

I hear ya. I don't go to cyclone as much except for small items and minor repairs. They just don't cater to the goalie enough for me to visit there that often.

I live pretty close to it too but unfortunately I have to make almost all my purchased either in Surrey Hockey Shop or Goaliemonkey.Com. =(

Spidey

07-09-2013, 03:38 PM

I hear ya. I don't go to cyclone as much except for small items and minor repairs. They just don't cater to the goalie enough for me to visit there that often.

I live pretty close to it too but unfortunately I have to make almost all my purchased either in Surrey Hockey Shop or Goaliemonkey.Com. =(

If I was a full time goalie, i would get all my stuff custom made at simmons and those other smaller companies anyways

BallPeenHammer2

07-09-2013, 04:07 PM

I know. The only problem is the lack of ability to try it on =[

I DO Have simmons C/A, which is FANTASTIC. But pads i'm a little wary of.

I'm debating simmons or Passau right now....

RevYouUp

07-09-2013, 04:31 PM

Yea you guys need to stock more goalie gear especially for the full right goalies
Posted via RS Mobile

BallPeenHammer2

07-10-2013, 08:44 AM

At the end of the day, I think when it comes to introducing a new line of retail products, especially to have an entire department dedicated to it, a business should devote a specific amount of effort into it. Sport Chek's hockey area is a lot better compared to before.

BUT

Having a lot of the same things but not enough selection just makes people think they're doing it half-assed, which will only keep potential customers at bay.

They need to adjust their prices to market norms, so I don't have to haggle them every time I get in there to buy something, wasting my time, and their staff's. Bauer, for example, impose STRICT pricing restrictions on their products, which even differs between here and states-side. What will they think when they find out that SC sells their items for MUCH more than EVERYONE else, and can't move them? Right?

And they need new stuff. The Reactor line's been out for 4 months now. Still nothing there or an ETA.