[xtacy777]

So I bought a pair of shoes (lebron 7's) from Sports Chek in Richmond Centre. Got it off of my friend on his staff discount just around a week ago.

Reason I am returning it is because I just bought the new lebron 8's which were are amazing.

Anyways,

On the way to the gym, I figured hey why not, I'll just stop by sports chek to see if I could return these shoes without a receipt since it's on the way and the shoes were still unopened in the box, in my car.

I went in, asked the girl if it's possible to return the shoes and she said yeah it is. She got the manager over. At this point I was thinking maybe she needed him to confirm the transaction. The manager pulled me aside and told me these were high end items (lol) and that they get stolen a lot so they needed to keep the shoes to put under investigation. They get my info so I can pick it up next day. At this point I lost it because I thought this would take no more than a few minutes. So I argued with the manager saying I already bought new editions, i just want to return it now for how much i bought it for. I mentioned I got it from my friend who works there for staff discount so he can confirm it.

The problem was, it slipped my mind that when I returned it, they would be giving me the full price of the item back, not the staff discount price. I assumed though, it would of been all in the computer and they would of seen the transaction take place.

So long story short, the manager thought I was scamming the place by trying to return the shoes for full price. I would of scored huge by getting away with... what $60? more than I paid for... in FUCKING GIFT CARDS LOL and on top of that I am now under investigation and potentially charged for attempted fraud.

I was held under my free will in the store, waiting for a good 30 minutes. I got my friend to call the store after and they said I was being hostile as well. I just want my fucking money I paid for it back and I think this situation is completely horse shit.

Are they breaking any rules or is this seriously protocol?

[BrRsn]

They're fucking dumb. It happened a lot at my old store where employees bought shit on discount then returned it for full price for a pretty big profit (discounts usually around 50 percent).

Anyways, the managers @ sportchek are a bunch of tools, the majority of them. They are suspicious of everyone, I hated working there.

Don't worry too much about it, just say you wanted what u paid back, and use ur new shoes as proof that you really didn't have a motive for scamming.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[AutozamAZ-3]

good job ratting your friend out.

employee discounts are for EMPLOYEES.

[Culverin]

i worked at sport check.
employee discounts aren't just for employees. It's friends and family.

U still dun goofed

[Leopold Stotch]

^ actually you're allowed to help your friends buy stuff with your discount at sport chek, at least that's what my friends tell me.

but when it does come to discounts and employee discounts, why would you even try without your friend there or without a receipt? I can understand your anger but i think you went about it the wrong way.

[BlackZRoadster]

what a effing douchebag, your friend did you a favor and bought it with his discount. Did you ever think about asking him if it's alright to go return it by yourself.

Im surprised he even treats you as a friend now that this has ruined his relationship with the store he works at.

[vafanculo]

I returned an under armor shirt with no receipt yesterday there with no problems. Granted, I just did a size swap. I also had to speak to manager and give my DL.

Were you an ass from the getgo? Also, hope your friend don't get fired
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[Teriyaki]

Returning things under employee discount should always be approached with caution.

[unit]

good job ratting your friend out.

employee discounts are for EMPLOYEES.

dont assume that unless you know specifically what the details of the employee discount are. i know for a fact that sportchek employees are allowed to use their discount for their friends up to a certain amount a year.

[BlackZRoadster]

if the details say you are allowed to buy stuff for friends, I'm sure the details will say you need a valid receipt to do a return as well.

regardless, he should have gave his friend a heads up.

[Presto]

Hey OP,

Fuck You, Douchebag. You initiated the whole thing. And by not having a receipt, what the fuck is the store supposed to do? When I worked retail, I would seriously get pissed off with people that get mad for not being able to return shit without a receipt. You assume way too much. How the heck is the store supposed to know you bought it there? You can't count on them being able to backtrace your purchase. You dun goofed. If I was there, I would've given you the back of my hand, you bitch.

[Preemo]

^ Anyone who worked retail will understand this.

[jigga250]

way to waste your friend's employee discount....I'm sure thats the last time he'll ever hook you up

OP got busted trying to make a quick buck


:fuckyea:

[Euro7r]

Should have asked your friend that worked with you to go in with you, at least the manager will know you are legit and not having to take any precautionary action against you. But having your damn receipt would have helped and not make anyone suspect you.

[MindBomber]

A friend of mine tried to return a shirt without a receipt at Sirens and they took the shirt and wouldn't return it, claiming that it was possible she had stolen it. It never used to be a problem to return something without a receipt, they just looked your name up in the computer, I guess things are changing..

What a sick world we live in.

[xtacy777]

funny responses but all is appreciated

yeah i asked my friend if i was able to return it without him being there, he said it was okay.

Also, the discount was for friends and families (they get a cap for how much discount they can get)

And the story was like this, I had to go play ball. I went into the store ONLY BECAUSE my shoes were still in my car unopened. I didnt care if they did not let me return the shoes because it was my fault that i bought the lebron 8's for final sale anyways.

I would of been fine and left if they told me i could not return it, but the fact is, the girl said it was POSSIBLE. In addition, the manager held me there for 30 minutes doing inventory in the back or something so I had no way of going because he held on to my shoes while doing all that. I did not initiate shit

[TOPEC]

op ur an idiot.

[BlackZRoadster]

why are you weaing lebrons anyways stacy777?

[ZhangFei]

while we are at it:

xtacy777, your name is stupid.

[yellowpower]

A friend of mine tried to return a shirt without a receipt at Sirens and they took the shirt and wouldn't return it, claiming that it was possible she had stolen it. It never used to be a problem to return something without a receipt, they just looked your name up in the computer, I guess things are changing..

What a sick world we live in.

How is it a sick world we live in? If we didnt use receipts to prove a purchase then everyone could just steal something and return it for money

[hal0g0dv2]

yeah i always have receipt, i dont understand ppl that try and guilt the people into having no receipt like wtf are u new at life

[xtacy777]

http://www.sportchek.ca/helpdesk/index.jsp?subdisplay=returns&display=corp
"Return without a receipt"

[Senna4ever]

Is OP 16 years old?

[MindBomber]

How is it a sick world we live in? If we didnt use receipts to prove a purchase then everyone could just steal something and return it for money

I understand what your trying to say, but I've lost my receipt before and wanted to return something, so why should I not be able to go into a store and ask if they can search it on the computer without them seizing my merchandise. If your names not in the computer, go fuck yourself they shouldn't return it, but at least give a person the chance to ask.


http://www.sportchek.ca/helpdesk/index.jsp?subdisplay=returns&display=corp
"Return without a receipt"

RETURN WITHOUT A RECEIPT
If you wish to make a return and have lost your receipt, merchandise will be returned based on the lowest price the item was offered for sale within the 60 days preceding the return; and the refund will be applied to a Sport Chek Retail Store Merchandise Credit. If the amount of the return is less than $5.00, cash will be refunded. Items must be unused and unworn and in their original packaging. You will be required to provide government issued picture ID and provide your name, telephone number and postal code for the transaction.

[skiiipi]

OP, you initiated shit when the manager told you that you would have gotten full value for the shoes because you didn't mention that you got them on an employee discount, and your response to him was "not my problem". You really that that's the attitude that's going to help resolve things?

When you purchase something on someone's employee discount, there are protocols to be followed when you want to return them. Such as the employee being present, and the original resceipt being present. If you were upfront with the cashier from the begining and explain that you lost your recipt to your friends employee purchase, none of this would have happened. Instead you failed to mention that the purchase was made with an employee discount, and when the cashier told you the value that you will be getting back you simply just went along as if nothing was wrong. It wasn't until the manager asked how you got the shoes did you mention about them being purchased on your friends employee discount.

Whether or not this was all done intentionally is not for me to decide, but the way you conducted yourself, and the way you handled the situation made it seem like you were trying to make a fradulent return.

p
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[xtacy777]

yeah i understand where all of you guys are coming from, and really it was my bad that I did not mention it.

However, I assumed they were able to look the transaction up on the computer and be able to reprint a receipt. I've worked retail for a better part of my life and that is what I've done for customer's that has lost their receipts.

By the way, I was pulled aside the moment the manager came, I was not even told how much I'd be getting back.

[SolidPenguin]

Can you imagine all the traffic they get everyday? Especially during peak retail season. Looking through the system, without knowing EXACTLY what to look for would take so much time it is impossible. And its not like they would have your name and things in the system to make it easy to pull up the old transaction

[xtacy777]

it wasnt busy if that's what you were asking

[InvisibleSoul]

Failure on both sides.

Two fails don't make for a victory.

[skiiipi]

If you had told the cashier right away that it was an employee sale, and that your friend helped you buy it, then YES, they probably could have pulled up the recipt....but the fact is you didn't, he didn't mention ANYTHING about it being an employee sale, or even where you bought it from for that matter, how do you expect a retailer to pull up a recipt just based on an item. Your not the only person that bought a pair of lebron 7s.

In addition, I notcied you referenced sportchek's no recipt refund policy, but keep in mind that is for regular customers NOT employee purchases. When you make an employee purchase there is a totally different set of procedure that needs to be followed. I understand that you may not know this as you don't work for them, but you should have consulted your friend prior to coming in.
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[spideyv2]

Hey OP,

Fuck You, Douchebag. You initiated the whole thing. And by not having a receipt, what the fuck is the store supposed to do? When I worked retail, I would seriously get pissed off with people that get mad for not being able to return shit without a receipt. You assume way too much. How the heck is the store supposed to know you bought it there? You can't count on them being able to backtrace your purchase. You dun goofed. If I was there, I would've given you the back of my hand, you bitch.
This

how do you expect to return something without being questioned if you dont have a receipt? :facepalm:

[xtacy777]

for the last time,

i would not of cared if they did not let me return the item. If they said "sorry sir, you can not return your purchase because you do not have a receipt" I would of just thanked them, and left.

[xmisstrinh]

I understand what your trying to say, but I've lost my receipt before and wanted to return something, so why should I not be able to go into a store and ask if they can search it on the computer without them seizing my merchandise.

Not every store has a customer data base, and even if they do, not all employees are diligent enough to ask you to join their database or ask for your information before you make the purchase.

Don't quote me on this line, but for every certain size, colour and style, there is a certain SKU number so for example all red, size 8 nike shox will have the same SKU, so when you're trying to look up a purchase for that specific product, it might be impossible and if it is possible, it will take a while to sift through all of the transactions of that product looking for your particular purchase.

[Volvo-brickster]

So long story short, the manager thought I was scamming the place by trying to return the shoes for full price. I would of scored huge by getting away with... what $60? more than I paid for... in FUCKING GIFT CARDS LOL and on top of that I am now under investigation and potentially charged for attempted fraud.


I work retail and anytime people walk in without a receipt and try to return/ exchange things it raises a flag immediately with all sales staff.

However the store is wrong in keeping your shoes and full of BS when they say you can be charged for fraud.

[Gary Oak]

OP its people like you that make me not wanna raise my pokemon in this world.

[maxx]

If you had told the cashier right away that it was an employee sale, and that your friend helped you buy it, then YES, they probably could have pulled up the recipt....but the fact is you didn't, he didn't mention ANYTHING about it being an employee sale, or even where you bought it from for that matter, how do you expect a retailer to pull up a recipt just based on an item. Your not the only person that bought a pair of lebron 7s.

In addition, I notcied you referenced sportchek's no recipt refund policy, but keep in mind that is for regular customers NOT employee purchases. When you make an employee purchase there is a totally different set of procedure that needs to be followed. I understand that you may not know this as you don't work for them, but you should have consulted your friend prior to coming in.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

^^^what he said

[skiiipi]

for the last time,

i would not of cared if they did not let me return the item. If they said "sorry sir, you can not return your purchase because you do not have a receipt" I would of just thanked them, and left.

And once again, you asked the cashier if you can make a no recipt refund, not if you could make a no recipt EMPLOYEE refund.....its 1 word, but it changes the whole thing.

The cashier said it is possible based on the assumption that you wanted to do a no-recipt regular refund.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[mekaw]

if you are really upset about how the manager reacted, seems like that's what you are emphasizing on, take that 60 dollars, get a cheap lawyer with a fake license or something and sue him

[BlackZRoadster]

if you are really upset about how the manager reacted, seems like that's what you are emphasizing on, take that 60 dollars, get a cheap lawyer with a fake license or something and sue him

I like the part where u added fake license part lol
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[wingies]

lol where did all the fails go?

[bigG]

So I bought a pair of shoes (lebron 7's) from Sports Chek in Richmond Centre. Got it off of my friend on his staff discount just around a week ago.

Reason I am returning it is because I just bought the new lebron 8's which were are amazing.

Anyways,

On the way to the gym, I figured hey why not, I'll just stop by sports chek to see if I could return these shoes without a receipt since it's on the way and the shoes were still unopened in the box, in my car.

I went in, asked the girl if it's possible to return the shoes and she said yeah it is. She got the manager over. At this point I was thinking maybe she needed him to confirm the transaction. The manager pulled me aside and told me these were high end items (lol) and that they get stolen a lot so they needed to keep the shoes to put under investigation. They get my info so I can pick it up next day. At this point I lost it because I thought this would take no more than a few minutes. So I argued with the manager saying I already bought new editions, i just want to return it now for how much i bought it for. I mentioned I got it from my friend who works there for staff discount so he can confirm it.

The problem was, it slipped my mind that when I returned it, they would be giving me the full price of the item back, not the staff discount price. I assumed though, it would of been all in the computer and they would of seen the transaction take place.

So long story short, the manager thought I was scamming the place by trying to return the shoes for full price. I would of scored huge by getting away with... what $60? more than I paid for... in FUCKING GIFT CARDS LOL and on top of that I am now under investigation and potentially charged for attempted fraud.

I was held under my free will in the store, waiting for a good 30 minutes. I got my friend to call the store after and they said I was being hostile as well. I just want my fucking money I paid for it back and I think this situation is completely horse shit.

Are they breaking any rules or is this seriously protocol?



no receipt

http://img87.imageshack.us/img87/4341/65712101503305838155815.jpg (http://img87.imageshack.us/i/65712101503305838155815.jpg/)

[AzNightmare]

lol, I don't understand why people try to return things without receipts.
I would think it's just pure common sense.

[TheKingdom2000]

mother effing fail button.

how i miss thee

[rJZx]

OP is 3 thank post and 70 fails...
lucky you there is no fail storm :(

[AzNightmare]

"Fail" button will be back within a day or two...
I'm pretty sure.

[LiquidTurbo]

Let's not marginalize this guy. Instead we should welcome him for his interesting contribution to RS .
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[hotjoint]

Wow op speechless....

[CharlieH]

lol dumbass

[nosaj]

xtacy777, you still dont get what you have done wrong?

first thing first, its not about refusing the refund and just simply say byebye to u. imagine you are the manager and your store got a bunch of these shoes stolen before. would you be suspicious on this guy with no receipt? and while u got him, why not do a inventory check instead of letting a "possible theif" go and do the stock count after? to be a store manager, u gotta protect ur company...what if this "possible theif" gets turned down at my store and goes try another store later? you dont think it cost them anything to get the staffs to do inventory count and checking this and that? they could have used all these wasted time on opening another cashier line, restocking items on the shelves, serving other potential customers and etc., instead of dealing with you, some guy who is not giving them a sale and asking for money back? (how would they know if you were a real customer when you bought the shoes?) you get what i mean?

and about ur lebron 8....wtf knows u got another pair of shoes and stuff? and even if u have told the manager about ur extra pair of shoes story...thats only what u say, why did the manager have to believe in you, especially when you did not even have a proof of purchase?

like you said, the girl at the counter said it's possible to to return the shoes...and obviously she is going through the normal no-receipt-refund procedure by asking for MOD approval. so yes, it is still possible to return the shoes, just that you have to go through all these regular procedures BECAUSE YOU DON'T HAVE A RECEIPT.

now tell me, what would u do if you were the store manager and some random dude just walks into ur store like that? would you have done anything diff? probably not. now you are laughing at them for calling these shoes high end items and blah blah blah...but when you run a store, you will realize how much shit gets stolen every single day.

in conclusion, you are stupid.

[Blue_StreakR]

hahha, wowwww. Just a moronic move

[drunkrussian]

sooooo u bought something (i don't care how), don't have a receipt and expect to get your money back? SMFH.

[xtacy777]

Lol update...

sport check called

apologized for everything

i got my money back

for those that think it was my bad, it was entertaining reading your posts. thanks

end thread

[Qmx323]

http://i419.photobucket.com/albums/pp279/joedela/1241432.gif

[optiblue]

bring a receipt next time!

[PiuYi]

holy fuck where is the fail button when you need it?? :cry:

[LiquidTurbo]

Lol update...

sport check called

apologized for everything

i got my money back

for those that think it was my bad, it was entertaining reading your posts. thanks

end thread

COol story bro!
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

[bing]

Lol update...

sport check called

apologized for everything

i got my money back

for those that think it was my bad, it was entertaining reading your posts. thanks

end thread

it still doesn't make you look right cause your still an idiot
thanks

[monkeywrench]

^this.

Asking without a receipt for a employee discounted item return is too suspicious looking

[nosaj]

Lol update...

sport check called

apologized for everything

i got my money back

for those that think it was my bad, it was entertaining reading your posts. thanks

end thread

lol u wish u can end a thread that easily in rs...

[GLOW]

Lol update...

sport check called

apologized for everything

i got my money back

for those that think it was my bad, it was entertaining reading your posts. thanks

end thread

i can picture you while writing this: :fuckyea:

and then picture everyone else that wants to fail you but cant: :fuuuuu:

:troll:

[spoon.ek9]

original post looks wrong without the mass group of fails :(

[trancehead]

HAHA i bet this thread was one of the drivers for the fail button removal

[BlackZRoadster]

we should make stacy777 thread a legend b/c it removed the fail button feature

[drunkrussian]

i like how OP tried to redeem himself by posting that he got his money back. Fool + Money = Fool with money.

[spoon.ek9]

HAHA i bet this thread was one of the drivers for the fail button removal

we should make stacy777 thread a legend b/c it removed the fail button feature

not sure if serious..

[GLOW]

we should make stacy777 thread a legend b/c it removed the fail button feature

more like the grinch that stole christmas

:alone:

[m!chael]

.

[NSX]

1. You should have had your receipt (obvious). Like everyone else said, anyone who has done retail before, would not appreciate it.

2. Having said that ^, SHITTY management and customer service. The problem I have is that they CANNOT take the item away from you, if you walked in with it ( even if a person did steal it). That is theft on their part. Why? Because they cannot prove that you stole (not saying you did) it from them. If that happens, call the police, and I can guarantee that they have to give it back to you. Countless times, I have arrested people for stealing, and they ripped off about 4 different stores in the mall. Upon searching them, they had brand new items, all tagged, no reciept, no money, and admitted that they stole from the whole mall. Cops attend and say, "too bad, you have to give it back to them. You didn't see the theft, its theirs. You can only have your own store stuff back."

The theft prevention is done before the item leaves the store. If they didnt see it too bad. The right move for the management was to say, "Sorry, you dont have a receipt.", And get your face on camera. Thats about all they CAN do. Hell, there are so many people that find receipts, walk into a store, go to the shelf, find the item on the receipt, and go straight to the customer service desk and ask for a refund. Its the price of opening a retail store. They have to take the loss. And plus, store shrink comes off managment bonuses at the end of the year....Go figure.


PS. Glad it all worked out for you.

[GrapeDrink]

Lol update...

sport check called

apologized for everything

i got my money back

for those that think it was my bad, it was entertaining reading your posts. thanks

end thread

doesn't mean you are right in anyway you goof, you are still a retard for trying to return without a receipt, the whole concept of a receipt is for idiots like you and whether you meant to forget about your little discount mention is irrelevant. Is the store manager suppose to just assume you forgot ? and you in no way meant to commit what appeared to be fraud ? don't be mad at manager for following protocol, blame your shady actions. You are lucky there is no fail button or you would have more fails than the guy who was crying he got busted for having no train ticket during the Olympics.

[rsx]

I highly doubt they phoned you and apologized :troll:

[kknater]

haha, when the fail button comes back, the first thing I'm gonna do is come back to this thread and fail this guy. So excited!!

[Sandman]

original post looks wrong without the mass group of fails :(

http://img530.imageshack.us/img530/8251/lol1v.png

[spoon.ek9]

haha, when the fail button comes back, the first thing I'm gonna do is come back to this thread and fail this guy. So excited!!

posts can only be failed within 7 days. so unless we get the fail button back by boxing day, it's not gonna work out for you :p

[m!chael]

.

[Mananetwork]

Oh how I miss the fail button!!! IDIOT!

[Obsideon]

I WANT THE FAIL BUTTON BACK! :cry:

[Presto]

I WANT THE FAIL BUTTON BACK! :cry:

Bump for the return of the fail button!

[Euro7r]

Bump for the return of the fail button!

The Fail button is back! :thumbsup:.

[GLOW]

Bump for the return of the fail button!

lol OP is past the 7 day mark though, no more additional fails, he dodged the fail bullet

[TRDood]

damn... i totally missed this thread. self-fails :D

[b0unce. [?]]

you retarded or what

[MG1]

lol OP is past the 7 day mark though, no more additional fails, he dodged the fail bullet

Not too late to fail him on a post he made one page back.

[underscore]

I failed his update because I can't fail the OP. What a fucking moron.

for the last time,

i would not of cared if they did not let me return the item. If they said "sorry sir, you can not return your purchase because you do not have a receipt" I would of just thanked them, and left.

That's the thing, you can return things without a receipt. But trying to return something purchased on discount, without a receipt, is stupid as fuck UNLESS you mention right away that it was an employee purchase (and that store allows employee purchases).

The smarter way to do things would have been go in the store, find your friend (or call him if he isn't working) ask him about returning the shoes and see what he says, if he says there shouldn't be a problem returning it without a receipt THEN go get the shoes and go tell the girl that you don't have a receipt and it was an employee deal.

You can't possibly have worked in regular retail for very long or else you would know that the way you went about this comes across as shady as fuck. Maybe if you work in some slow ass hipster store that only stocks one of each item and requires people to give their full info to purchase anything then finding one transaction is easy, but anywhere else it's a bitch.

[maxxxboost]

1. You should have had your receipt (obvious). Like everyone else said, anyone who has done retail before, would not appreciate it.

2. Having said that ^, SHITTY management and customer service. The problem I have is that they CANNOT take the item away from you, if you walked in with it ( even if a person did steal it). That is theft on their part. Why? Because they cannot prove that you stole (not saying you did) it from them. If that happens, call the police, and I can guarantee that they have to give it back to you. Countless times, I have arrested people for stealing, and they ripped off about 4 different stores in the mall. Upon searching them, they had brand new items, all tagged, no reciept, no money, and admitted that they stole from the whole mall. Cops attend and say, "too bad, you have to give it back to them. You didn't see the theft, its theirs. You can only have your own store stuff back."

The theft prevention is done before the item leaves the store. If they didnt see it too bad. The right move for the management was to say, "Sorry, you dont have a receipt.", And get your face on camera. Thats about all they CAN do. Hell, there are so many people that find receipts, walk into a store, go to the shelf, find the item on the receipt, and go straight to the customer service desk and ask for a refund. Its the price of opening a retail store. They have to take the loss. And plus, store shrink comes off managment bonuses at the end of the year....Go figure.


PS. Glad it all worked out for you.

What he said ^^
They can seriously get in shit for keeping you there without any proof of theft. But at the same time, you probably didn't know what they can and can not do. Now you know.