ajax
02-20-2011, 02:54 PM
Last night I had stayed at the Rosedale on Robson and left my car for the valet to take down. Parking is fairly cheap there and probably due to the Canucks game the underground was full. I had asked the hotel what I should do and they said to leave the car in the front and a valet will take it down when there are spots.
I am not entirely sure what time my car was taken underground but it was between ~8pm-~10pm. I did not move my car after I got the the hotel and the only person with the keys was the valet. This morning my car was brought up and I made the mistake of not checking the car as I simply put my bag in my trunk and got it and left. When I got home I realised behind the drivers side door there was a large dent and scratches.
Once I saw them I called the hotel and asked if they have cameras in their underground lot. They said they do however the security office was not open and the hotel manager is going to be in tomorrow.
I'm trying to gather information on what would be my course of action with this. I am going to be informing ICBC about it as soon as possible. Has anyone else had an issue like this before?
It doesn't look as if someone scraped their bumper on my car but like someone hit a metal pole. I remember when I got my car the valet gave me my keys and hurried inside without saying anything. I am trying not to point any fingers but at this time I suspect the valet and not someone who parked beside me.
I am not entirely sure what time my car was taken underground but it was between ~8pm-~10pm. I did not move my car after I got the the hotel and the only person with the keys was the valet. This morning my car was brought up and I made the mistake of not checking the car as I simply put my bag in my trunk and got it and left. When I got home I realised behind the drivers side door there was a large dent and scratches.
Once I saw them I called the hotel and asked if they have cameras in their underground lot. They said they do however the security office was not open and the hotel manager is going to be in tomorrow.
I'm trying to gather information on what would be my course of action with this. I am going to be informing ICBC about it as soon as possible. Has anyone else had an issue like this before?
It doesn't look as if someone scraped their bumper on my car but like someone hit a metal pole. I remember when I got my car the valet gave me my keys and hurried inside without saying anything. I am trying not to point any fingers but at this time I suspect the valet and not someone who parked beside me.