PDA

View Full Version

: Dell Mini 10v - no internet


rsx
05-09-2011, 03:22 PM
The computer says I'm "connected" but I can't access any websites on the dell mini10v.

Any thoughts?

I've tried to system restore but it always comes back as "unsuccessful" even if I tried all different dates.

I recently used spybot and it made some registry changes, could that have affected the computer? I've now reversed all the changes spbyot made but nothing has changed.

Thanks!

InvisibleSoul
05-09-2011, 03:33 PM
Open command prompt and run

ipconfig /all

and

ping 8.8.8.8

Copy and paste output here.

JesseBlue
05-09-2011, 04:14 PM
win 7? i think you're network adapter has gone to power save

Jeremy617
05-09-2011, 05:55 PM
Open command prompt and run

ipconfig /all

and

ping 8.8.8.8

Copy and paste output here.

4.2.2.2 > 8.8.8.8

:troll:


also a do a 'route print' in command prompt and paste here

rsx
05-09-2011, 10:04 PM
ping 4.2.2.2 yielded:

pinging 4.2.2.2 with 32 bytes of data:
request timed out.
reply from 4.2.2.2: bytes =32 time = 727ms ttl = 54
reply from 4.2.2.2: bytes = 32 time = 68ms ttl= 54
reply from 4.2.2.2: bytes = 32 time = 190ms ttl=54

ping stats:
packets: sent = 4, received = 3, lost = 1 (25% loss)
approximate round trip times in ms:
min = 68ms, max 727 ms, avg: 328ms

rsx
05-09-2011, 10:05 PM
I typed in "route point" but received some instructions...

bcrdukes
05-09-2011, 11:52 PM
It should print out a table like this:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\User>route print
================================================== =========================
Interface List
28...00 11 67 20 12 6e ......Bluetooth Device (Personal Area Network) #6
20...00 26 18 c4 c6 3c ......Microsoft Virtual WiFi Miniport Adapter
19...00 26 18 c4 c6 3c ......ASUS EZ N 802.11b/g/n Wireless USB Adapter
10...e0 cb 4e 0d 36 05 ......NVIDIA nForce 10/100 Mbps Ethernet
1...........................Software Loopback Interface 1
30...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
26...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
================================================== =========================

IPv4 Route Table
================================================== =========================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.69 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.69 281
192.168.1.69 255.255.255.255 On-link 192.168.1.69 281
192.168.1.255 255.255.255.255 On-link 192.168.1.69 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.69 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.69 281
================================================== =========================
Persistent Routes:
None

IPv6 Route Table
================================================== =========================
Active Routes:
If Metric Network Destination Gateway
26 58 ::/0 On-link
1 306 ::1/128 On-link
26 58 2001::/32 On-link
26 306 2001:0:4137:9e76:c31:3779:30ae:cebb/128
On-link
19 281 fe80::/64 On-link
26 306 fe80::/64 On-link
26 306 fe80::c31:3779:30ae:cebb/128
On-link
19 281 fe80::9d78:9684:54a5:8a2d/128
On-link
1 306 ff00::/8 On-link
26 306 ff00::/8 On-link
19 281 ff00::/8 On-link
================================================== =========================
Persistent Routes:
None

C:\Users\User>

InvisibleSoul
05-10-2011, 01:54 PM
Okay, fact of the matter is if you're getting a ping reply from 4.2.2.2, that means you are connected to the Internet.

If you're connected to the Internet, that means you're not having a problem with your hardware.

If you can't access any websites, there could be a few reasons.

First, check to see if DNS working properly.

Again in command prompt, can you do "ping www.google.com"?

If it doesn't work, there's a problem with your DNS settings. Do an "ipconfig /all" and paste it here.

If it did work, it could be a browser problem. Maybe it has a non-working proxy configured, or malware has hijacked it.

Try a different browser if possible.

Jsunu
05-10-2011, 02:33 PM
Also check if you have any proxy settings on your browser.

rsx
05-10-2011, 04:37 PM
I'm an idiot i typed in "route point"

I'll copy and paste result tonight.

InvisibleSoul
05-11-2011, 08:41 AM
Also check if you have any proxy settings on your browser.
Included in my second last line.

rsx
05-11-2011, 11:02 PM
6024

couldn't copy and paste so I took a pic.

I'm using chrome and it says proxy settings are based on my computers settings.

IE doesn't even launch.

Thanks!

Jeremy617
05-12-2011, 09:30 AM
you typo'd 'ipconfig'

thats probably the most important command on the list

ConCho
05-12-2011, 10:11 PM
If you are using Windows 7, there should be 5-7 bars on the bottom left hand corner right? Is it white?

InvisibleSoul
05-13-2011, 10:09 AM
you typo'd 'ipconfig'

thats probably the most important command on the list

Fail sauce.

goo3
05-16-2011, 03:39 AM
:lol

bcrdukes
05-16-2011, 11:10 PM
Interestingly enough....

My co-worker's IBM laptop is doing the same thing. We can't figure it out. :confused:

InvisibleSoul
05-17-2011, 11:33 AM
ping 8.8.8.8

ping www.google.com

Results?

bcrdukes
05-17-2011, 03:02 PM
Doesn't work. He can only ping himself.

Took the HDD out and swapped it onto a known, working laptop.

Same deal. At this point I don't think it's hardware related. We tried plugging it into the LAN - still no data payload. Ping fails other than on his own IP and 127.0.0.0.

hoking
05-17-2011, 03:21 PM
ipconfig /flushdns

InvisibleSoul
05-17-2011, 03:41 PM
He can't even ping the gateway?

goo3
05-18-2011, 02:10 AM
Get a new lease on your ip?

ipconfig /renew

bcrdukes
05-18-2011, 02:36 AM
Can't try until tomrorow but I'm pretty sure he ping'd 8.8.8.8 and it failed.

We've tried plugging in a Cat5 cable into the ethernet port at home, at work, and at difference offices. No go.

Tried a PCMCIA data card from Telus, Bell, Fido, Rogers - no go.

Tried a USB data stick from Telus, Bell, Fido, Rogers, Wing - no go.

I don't know what to do.

ipconfig /renew'd like no tomorrow. DNS Flush. The whole 9 yards. There simply is no payload.

Give up. Gonna throw this laptop from the roof of our office.

!MiKrofT
05-18-2011, 09:24 AM
If it's WinXP or Win2k try reinstalling the TCP/IP portion under the network properties.

http://www.onlinecomputertips.com/networking/reinstall_tcpip.html

InvisibleSoul
05-18-2011, 10:58 AM
Give us output of ipconfig /all

I want you to try pinging the default gateway, not 8.8.8.8

bcrdukes
05-18-2011, 02:15 PM
Too late. Laptop won't even power up now. :(

/fail

mk1freak
05-18-2011, 02:38 PM
have you checked your hosts file?

i used to play pranks and block all websites by editing the hosts file XD
it would show all as connected to internet but unable to surf at all LOL

bcrdukes
05-18-2011, 02:55 PM
Scarily enough, I just found out another co-worker in Toronto experienced the same exact problem on his desktop. :\

mk1freak
05-18-2011, 02:58 PM
oooo scaweeeee! :eek3:

i hate this problems