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12-08-2011, 01:24 PM
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#1 |
Join Date: Apr 2006 Location: Burnaby
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| Futureshop scam? Posted in here for more traffic
So if mods dont mind, Im just trying to get more replies cause Im heading there in 2 hours after work. Can we move it to comp forum after 4pm?
Friend bought NEW acer laptop
take it home
"no bootable drive found -- please insert boot disk" on first power upinstead of the usual windows setup on a new comp.
i tried setting up the boot order, tried everything in bios, reset defaults etc. The quickstart guide (LOL) says put battery in, plug in turn on, follow instructions.
He takes it back and they say "thats why you should buy the $100 startup fee, cause every laptop is like this" <- WTF?!
I know for sure thats bullshit.
Ive never seen or heard of this happen yet.
Me being the software dev, am I just retarded right now?
Or does anyone here work for futureshop and know how to get around this bs? Im planning on going up there and having them fire up another new one on the spot to see how that acts.
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Originally Posted by jasonturbo  Too bad it isn't about flipping cars to lose money, I'm really good at that. | Quote:
Originally Posted by SkunkWorks This wouldn't happen if you didn't drive a peasant car like an Audi... | Quote:
[14-05, 14:59] FastAnna You tiny bra wearing, gigantic son of a bitch
[15-05, 10:35] FastAnna Yeah I was dreaming of those big titties in that tiny bra
| Quote:
Originally Posted by westopher I'd probably blow someone for that 911 | | 
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12-08-2011, 01:26 PM
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#2 | | RS.net, where our google ads make absolutely no sense!
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In futureshop, you can do a return within 30 days no questions asked (even if it works fine). So just return it, and then buy another.
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12-08-2011, 01:28 PM
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#3 | | I help report spam so I got this! <--
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You can return it without restocking fee no?
$100 start up fee  | |
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12-08-2011, 01:34 PM
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#4 | | Banned (ABWS)
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Talk to a different FS employee, some are just tools.
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12-08-2011, 01:34 PM
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#5 | | & Associates Inc.
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| Quote:
Originally Posted by Geoc In futureshop, you can do a return within 30 days no questions asked (even if it works fine). So just return it, and then buy another. | +1 you can return it no questions asked, it doesn't work, return it simple as that, if they give u a hard time talk with the manager
and that 100$ startup fee is bullshit, no laptop from futureshop is like that, he's just trying to push it on you for your replacement...
Can return it without any fees being taken off
This is why I like Costco they return anything no questions asked 
they may not have the most up to date shit but their customer service is great when it comes to problems, IMO of course
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12-08-2011, 01:39 PM
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#6 |
Join Date: Apr 2006 Location: Burnaby
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I would prefer an exchange over a return as it was a one day sale.
fuckin futureshop, had me thinking I was retarded for a day.
Oh well
__________________ Quote:
Originally Posted by jasonturbo Too bad it isn't about flipping cars to lose money, I'm really good at that. | Quote:
Originally Posted by SkunkWorks This wouldn't happen if you didn't drive a peasant car like an Audi... | Quote:
[14-05, 14:59] FastAnna You tiny bra wearing, gigantic son of a bitch
[15-05, 10:35] FastAnna Yeah I was dreaming of those big titties in that tiny bra
| Quote:
Originally Posted by westopher I'd probably blow someone for that 911 | | |
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12-08-2011, 01:40 PM
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#7 |
Join Date: Apr 2006 Location: Burnaby
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I also know that the $99 is non refundable, those fucks mustve tried this to more than just my friend.
__________________ Quote:
Originally Posted by jasonturbo Too bad it isn't about flipping cars to lose money, I'm really good at that. | Quote:
Originally Posted by SkunkWorks This wouldn't happen if you didn't drive a peasant car like an Audi... | Quote:
[14-05, 14:59] FastAnna You tiny bra wearing, gigantic son of a bitch
[15-05, 10:35] FastAnna Yeah I was dreaming of those big titties in that tiny bra
| Quote:
Originally Posted by westopher I'd probably blow someone for that 911 | | |
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12-08-2011, 01:45 PM
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#8 | | My homepage has been set to RS
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Its actually 14 day return ploicy on laptop and computers
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12-08-2011, 01:46 PM
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#9 | | To me, there is the Internet and there is RS
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no bootable drive found -- please insert boot disk means the hard drive is messed up. I'm almost 100% sure. I would pay the $100 just to see what the tech would do and then yell at them for breaking my laptop.
Return the laptop and get a new one or ask for an exchange.
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12-08-2011, 01:47 PM
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#10 | | OMGWTFBBQ is a common word I say everyday
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All notebooks come preloaded with Operating system.At most you just have to do the initialization of the O.S. I bet your buddy has a bad hard drive. Just get them to replace the unit for you.
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12-08-2011, 01:48 PM
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#11 | | Banned By Establishment
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i honestly dont understand why these fucking workers are so fucking cocky and ignorant. (not all but quite abit)
i mean seriously, do you get commission for one less refunds/exchange? No.
instead they gotta make it super hard on customers ass with some stupid bs
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12-08-2011, 01:57 PM
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#12 | | I told him no, what y'all do?
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they say "thats why you should buy the $100 startup fee, cause every laptop is like this" [/QUOTE] 
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http://www.revscene.net/forums/showthread.php?t=611711 Quote: Greenstoner
1 rat shit ruins the whole congee
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[22-12, 08:51]mellomandidnt think and went in straight..scrapped like a bitch
[17-09, 12:07]FastAnna glowjob
[17-09, 12:08]FastAnna I like dat
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12-08-2011, 01:58 PM
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#13 | | 10psi aint enough...
Join Date: Oct 2004 Location: Vancouver
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I know that BestBuy has a 14 days refund policy, and FS should be the same.
I purchased a toshiba 11" laptop and found it incredibly slow, so I just returned it back. The only question they asked me at customer service was "whats wrong with it??" ... I replied, "too slow loading"...very simple, they said ok, typed it in the comment screen and got refund back.
Oftentimes, I find FS has bad service as well...bought a camera awhile back and nobody was helping, just talking near the counter.
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12-08-2011, 02:44 PM
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#14 | | Even when im right, revscene.net is still right!
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at metro, there is an old guy standing at cashier, getting commissions without even helping a single customer, awesome
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12-08-2011, 02:46 PM
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#15 | | RS controls my life!
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What do they really do for the $100 startup? Power on, make account, burn back up disk in DVD-R's, ??? Posted via RS Mobile | |
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12-08-2011, 03:01 PM
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#16 | | I STILL don't get it
Join Date: May 2010 Location: Port Moody, BC
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| Quote:
Originally Posted by FD2 What do they really do for the $100 startup? Power on, make account, burn back up disk in DVD-R's, ??? Posted via RS Mobile | Probably, I mean honestly what is there to do. Hit the power button, set username/pass, they can't even set up your wifi for you. The system recovery discs are almost useless as well, just keep a copy of your stuff and reformat.
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12-08-2011, 03:14 PM
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#17 | | OMGWTFBBQ is a common word I say everyday
Join Date: Nov 2005 Location: Vancouver
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| Quote:
Originally Posted by smoothie. I would prefer an exchange over a return as it was a one day sale.
fuckin futureshop, had me thinking I was retarded for a day.
definitely get the exchange, i'm guessing you got the laptop on the 24th of november,
Oh well | Quote:
Originally Posted by xilley i honestly dont understand why these fucking workers are so fucking cocky and ignorant. (not all but quite abit)
i mean seriously, do you get commission for one less refunds/exchange? No.
instead they gotta make it super hard on customers ass with some stupid bs | Having now worked at FS for 6 months and indirectly dealing with a few returns, you'd be surprised at some of the shit people pull.
just off the top of my head i've been given these excuses
1. i bought a case for my ipod, that's protection. I went to bed and when i woke up and there's a crack on the glass!!! i want an exchange.
2. i turned on the tv and the glass just cracked,
3. my tweeter fell off, and no i didn't use the grille for it. Exchange it.
4. The wire just came out of the headphone, i don't know how it happened!
seriously, not everyone at customer service is an asshole, but sometimes stupid shit happens.
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12-08-2011, 03:31 PM
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#18 | | Banned (ABWS)
Join Date: Mar 2011 Location: vancouver
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lol..futureshop employees are douches. I was at richmond location purchasing new headphones. I asked one employee from t.v. department to show me where all the headphones are and I say thanks, just gonna browse around.
A while later I see him watching me as I grabbed a set of headphones but then walked to the cellphone section instead since there was also headphones. The man there talked to me about the headphones in that department also and I say thanks. After a while I walk to the cashier at the front to pay, and what do you know, I see the guy from t.v. department walking up fast because he saw the guy from the cellphone section, walking up to the cashier to tell her they "helped" me LOL. Fags
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12-08-2011, 03:36 PM
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#19 | | Banned (ABWS)
Join Date: Mar 2011 Location: vancouver
Posts: 154
Thanked 19 Times in 12 Posts
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| Quote:
Originally Posted by Leopold Stotch Having now worked at FS for 6 months and indirectly dealing with a few returns, you'd be surprised at some of the shit people pull.
just off the top of my head i've been given these excuses
1. i bought a case for my ipod, that's protection. I went to bed and when i woke up and there's a crack on the glass!!! i want an exchange.
2. i turned on the tv and the glass just cracked,
3. my tweeter fell off, and no i didn't use the grille for it. Exchange it.
4. The wire just came out of the headphone, i don't know how it happened!
seriously, not everyone at customer service is an asshole, but sometimes stupid shit happens. | you do know, products often do have odd things break or heat up? the new iphone 4s has symptoms of heating up and burning so far i've heard in the news. I've had numerous products break on me or fall apart due to bad build quality. My laptop, just purchased recently, the bezel and frame is somehow built curved. I exchanged that.
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12-08-2011, 03:38 PM
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#20 | | RS.net, where our google ads make absolutely no sense!
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Originally Posted by taylor192 Talk to a different FS employee, some are just tools. | They are all tools.
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12-08-2011, 03:41 PM
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#21 | | I contribute to threads in the offtopic forum
Join Date: Oct 2009 Location: richmond
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| Quote:
Originally Posted by b92 lol..futureshop employees are douches. I was at richmond location purchasing new headphones. I asked one employee from t.v. department to show me where all the headphones are and I say thanks, just gonna browse around.
A while later I see him watching me as I grabbed a set of headphones but then walked to the cellphone section instead since there was also headphones. The man there talked to me about the headphones in that department also and I say thanks. After a while I walk to the cashier at the front to pay, and what do you know, I see the guy from t.v. department walking up fast because he saw the guy from the cellphone section, walking up to the cashier to tell her they "helped" me LOL. Fags | that just shows faults within their pay structure and management system
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12-08-2011, 03:42 PM
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#22 | | Rs has made me the woman i am today!
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seriously get your money back...electronics will depreciate so value really isnt there even if you think you got it on sale...
everyday is a sale...more like 'for sale'
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12-08-2011, 04:08 PM
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#23 | | Ready to be Man handled by RS!
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larry chu works at future shop... you should ask him for help  | |
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12-08-2011, 04:21 PM
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#24 | | Rs has made me the woman i am today!
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futureshop, employs the most useless people on earth... well some are decent.
and yes, laptops/computers are 14days
just do a straight exchange or talk to a manager and tell that fs employee to FUCK OFF
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12-08-2011, 04:26 PM
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#25 | | reads most threads with his pants around his ankles, especially in the Forced Induction forum.
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Just refund it.
There are no startup fees lol. ALL laptops and brnaded computers (HP, DELL, ACER) Comes pre-install with windows.
Don't be a noob.
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