[Drow]

Woke up this morning and my shaw internet and TV are both down. Anyone else having the same problem??

I tried calling shaw but the lines queued up to 2 hours.

$&@!#%

[skyxx]

Call the cancellation line and voice your concern there. :)

Tell them this is unacceptable and try and milk them for a month of free cable and internet.

[Manic!]

Try calling Business Sales & Customer Care: 1-877-742-9249

[Drow]

Okay. Thanks

Edit : called and got patched through right away! Apparently theres an outage in my area. Oh wells at least im content i wasnt the only one getting fucked
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[mb_]

Where are you located? My Internet isn't down but it's slow as hell right now
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[Timewav3zer0]

^mines been slow as shit for awhile now :fuuuuu:

[Drow]

Where are you located? My Internet isn't down but it's slow as hell right now
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Richmond terra nova area
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[- kT]

havn't had any problems with mine, both tv and internet

but since we're talking about shaw, i upgraded over to broadband about a month ago - and got even slower internet speeds. what the hell man

[oldsnail]

you can get through quicker in the queue if you choose other languages as well

[Energy]

Not down but internet is so slow I've resorted to tethering my phone. 3G is faster.

[Drow]

internet came back up ONCE i got home :woot2:

but can't play games online as it keeps dcing every 20 seconds or so

[BrRsn]

Internets been shit lately. Realized my router was next to a CRT tv + a microwave. Moved it away from those two things and internets fast again :fullofwin: called shaw and bitched for no reason heh.

[GodZilla]

My router is next to the flat screen and shaw box. When in my room 30 feet away connection is so weak on my wireless lap top.

[jmanhas]

telus optik isn't down :troll:

[Alatar]

My telus optik hasn't been down once in the 14 months I've been with them. :troll:

[bigzz786786]

im in richmond terra nova area too, my internet gets cut out every 10 - 20 mins since last night, fuuuuu i want fiber optic! not eligible in this location yet tho

[AzNightmare]

Well... considering I'm posting here. I'll say it's working just fine.

[HonestTea]

No Internet in Coquitlam
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Edit: Back up now!

[dee242]

yep my internet was down from around 11 to about 3 ish

[TMT]

mines good

[pastarocket]

Shaw's been up and running for me. No problems at all.

[krazynuck]

Shaw down in richmond??

Cant connect right now and play modern warfare
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[TOPEC]

my internets cutting in and out

[Simplicity]

Mines either been cutting off every 10-15 mins or just getting extremely slow speeds these past few days

[EcLiPsEbOi]

anyone having any problems in surrey area? I had some connection issues.. would keep getting disconnected.. but not it's a constant connection...just super slow... like high speed only not extreme or broadband 50

i wish they would have a website to show where they are having problems, that way we know shaw knows so we don't have to call in....

[jeedee]

Mines been disconnecting once a week at night (like 7pm - 12am)

Just have to reset my router and it works again :suspicious:
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[StylinRed]

mine was suuuppper slow last night like 2-4mb instead of the usual 20ish

[dL]

My internet down for 48 hours now. Provisioning problem. Their IT team still hasn't fixed it. Same response: IT team knows we are very busy and need to serve many customers.

Average wait time for call and/or callback is 30 to 120 min. Chinese still 30 min at least.

I can understand down time of few hours or even a full day. But 48 and counting. I think it's close to 54 now.

Used to be a big fan of Shaw. No more. I'm looking at telus soon.

dL
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[BrRsn]

sorry guys I just discovered 3D hi-def blueray pr0n ISO rips. Internet's gonna be slow for all shaw users for a little while.

[lgman]

If you guys have smartphone with data? tweet them instead of calling.

Had a problem and was on hold for 45 minutes, got fed up and tweeted to shaw and got a reply within 2 minutes. Then after talking to the tech by Direct Message. He fixed the issue within 5 minutes & I was still on hold by the time my cable came back.

I think their switch board is overloaded when shit breaks that's why they want people to start using twitter.

My 2 cents

[Nightwalker]

Mine was down a lot tonight.