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Old 02-05-2012, 11:31 PM   #1
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spyware/trojan/virus help
so i dont know what happened because i dont download things onto my work computer but it somehow got a bug in it that does a few things

1) whenever i click a link it'll redirect to another page with a download link

2) music/voices will start to play out of nowhere and i have to turn off some service called PING.exe for the sounds to stop

3) i'll keep getting an official looking Adobe pop-up requesting to install Adobe Flash to the latest version (ive updated to the latest through the adobe site manually as i read that was a possible solution but nope)


I've run multiple spyware/adware apps and virus scanners in safe mode too but they're not finding it

i've ran superantispyware, malwarebytes, spybotS&D, kaspersky, hijackthis, stinger (which actually found some Artemis trojan/virus removed it but problem remains), adaware

and nothing works/finds an issue except where noted


-_- im about to just format the bloody thing


any suggestions?
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Old 02-05-2012, 11:38 PM   #2
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post hijackthis log
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Old 02-06-2012, 12:03 AM   #3
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thanks here it is

Spoiler!


lol @ all the smileys
Last edited by StylinRed; 02-06-2012 at 12:24 AM.
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Old 02-06-2012, 12:46 AM   #4
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dl malwarebytes and spyware doctor and scan with those

if it doesn't work... try system restoring to a point when your computer was fine

goodluck
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Old 02-06-2012, 01:09 AM   #5
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have you tried combofix or a linux live cd to scan?
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Old 02-06-2012, 08:22 AM   #6
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yeah combofix found something too removed em
tdds or whatever its called was tried as well but nada


the problem still remains :/ think im gonna have to format
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Old 02-06-2012, 09:03 AM   #7
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Have you tried system restoring yet ?
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Old 02-06-2012, 09:05 AM   #8
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Nothing in the log really stands out.

Have you successfully removed ping.exe? Or does it keep coming back?
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Old 02-06-2012, 12:14 PM   #9
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I tried multiple system restore points but it fails, and i tried to go into safe mode again to try all the different scans again but now the computer wont boot up and a system repair doesnt work either -_- i guess ive got no choice but to reinstall now
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Old 02-06-2012, 12:16 PM   #10
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Remove hdd and plug it into another machine. From there you can run scans again, and just select that hd to scan.
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Old 02-06-2012, 02:06 PM   #11
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Ah i didnt think about that, thanks!
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Old 02-06-2012, 02:48 PM   #12
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You're probably going to need to run the scans in safe mode, if you haven't already.

Boot into safemode with networking by hammering the F8 key when you're first booting up.

Download Malwarebytes - and let it update via the internet - then run the full scan.


I found quite a few malware types won't clean up properly if you don't enter safe mode.
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Old 02-06-2012, 02:51 PM   #13
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Quote:
Originally Posted by gars View Post
You're probably going to need to run the scans in safe mode, if you haven't already.

Boot into safemode with networking by hammering the F8 key when you're first booting up.

Download Malwarebytes - and let it update via the internet - then run the full scan.


I found quite a few malware types won't clean up properly if you don't enter safe mode.
Did you not read his post? He did boot into safe mode and scanned it with Malwarebytes.
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Old 02-07-2012, 02:28 PM   #14
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Quote:
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Remove hdd and plug it into another machine. From there you can run scans again, and just select that hd to scan.
So i did this and was pable to find and clean up quitea few things unfortunately my computer still wont boot up, nor is it repairablewith the windows tools

So im stuck having to reinstall anyhow ;(
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Old 02-07-2012, 02:39 PM   #15
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Did you not read his post? He did boot into safe mode and scanned it with Malwarebytes.
oops, i thought i read it properly.

I think Avast does a boot-time scan. I'd maybe give that a try.
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Old 02-07-2012, 03:17 PM   #16
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Ah, i gave up whatever it was however it got in there it won, lol, i backed up important files and am installing windows again
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Old 02-07-2012, 05:20 PM   #17
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odd.... installed windows 7 again but it can't detect any network adapters.... how does that make sense?

last time i installed win7pro on this laptop it had most of the drivers and i just connected to the net to download the remaining

this time around i cant connect to anything at all wires or wireless -_-



such a pita
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Old 02-07-2012, 06:45 PM   #18
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strange.. is this a streamlined or downloaded version with apps bundled? is there an exclamation mark beside the item in device manager?

having drivers =/ connection, can possibly be loose antenna wire or faulty device. not very likely, since you were fine before you formatted.
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Old 02-07-2012, 07:33 PM   #19
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My windows is a download from that company that msdt uses to sell windows, ive used it before on the same laptop and the drivers were already available from the install

Anyhow i downloaded all the drivers onto an external and moved them over to this laptop and everythings working right again -_- yay finally

Thanks for the help guys
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