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: spyware/trojan/virus help


StylinRed
02-05-2012, 11:31 PM
so i dont know what happened because i dont download things onto my work computer but it somehow got a bug in it that does a few things

1) whenever i click a link it'll redirect to another page with a download link

2) music/voices will start to play out of nowhere and i have to turn off some service called PING.exe for the sounds to stop

3) i'll keep getting an official looking Adobe pop-up requesting to install Adobe Flash to the latest version (ive updated to the latest through the adobe site manually as i read that was a possible solution but nope)


I've run multiple spyware/adware apps and virus scanners in safe mode too but they're not finding it

i've ran superantispyware, malwarebytes, spybotS&D, kaspersky, hijackthis, stinger (which actually found some Artemis trojan/virus removed it but problem remains), adaware

and nothing works/finds an issue except where noted


-_- im about to just format the bloody thing


any suggestions?

TOS'd
02-05-2012, 11:38 PM
post hijackthis log

StylinRed
02-06-2012, 12:03 AM
thanks here it is :)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:59:37 AM, on 2/6/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\stylinred\Downloads\HijackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [Dolby Home Theater v4] "C:\Program Files (x86)\Dolby Home Theater v4\pcee4.exe" -autostart
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: DCDhcpService - Atheros Communication Inc. - C:\Program Files\Sony\VAIO Smart Network\WFDA\DCDhcpService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files (x86)\Sony\VAIO Control Center\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: VCService - Sony Corporation - C:\Program Files\Sony\VAIO Care\VCService.exe
O23 - Service: VSNService - Sony Corporation - C:\Program Files\Sony\VAIO Smart Network\VSNService.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update Common\VUAgent.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)


lol @ all the smileys

chin3se604
02-06-2012, 12:46 AM
dl malwarebytes and spyware doctor and scan with those

if it doesn't work... try system restoring to a point when your computer was fine

goodluck

ddr
02-06-2012, 01:09 AM
have you tried combofix or a linux live cd to scan?

StylinRed
02-06-2012, 08:22 AM
yeah combofix found something too removed em
tdds or whatever its called was tried as well but nada


the problem still remains :/ think im gonna have to format

fs604
02-06-2012, 09:03 AM
Have you tried system restoring yet ?
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

TOS'd
02-06-2012, 09:05 AM
Nothing in the log really stands out.

Have you successfully removed ping.exe? Or does it keep coming back?

StylinRed
02-06-2012, 12:14 PM
I tried multiple system restore points but it fails, and i tried to go into safe mode again to try all the different scans again but now the computer wont boot up and a system repair doesnt work either -_- i guess ive got no choice but to reinstall now

TOS'd
02-06-2012, 12:16 PM
Remove hdd and plug it into another machine. From there you can run scans again, and just select that hd to scan.

StylinRed
02-06-2012, 02:06 PM
Ah i didnt think about that, thanks!

gars
02-06-2012, 02:48 PM
You're probably going to need to run the scans in safe mode, if you haven't already.

Boot into safemode with networking by hammering the F8 key when you're first booting up.

Download Malwarebytes - and let it update via the internet - then run the full scan.


I found quite a few malware types won't clean up properly if you don't enter safe mode.

jeedee
02-06-2012, 02:51 PM
You're probably going to need to run the scans in safe mode, if you haven't already.

Boot into safemode with networking by hammering the F8 key when you're first booting up.

Download Malwarebytes - and let it update via the internet - then run the full scan.


I found quite a few malware types won't clean up properly if you don't enter safe mode.

Did you not read his post? He did boot into safe mode and scanned it with Malwarebytes.

StylinRed
02-07-2012, 02:28 PM
Remove hdd and plug it into another machine. From there you can run scans again, and just select that hd to scan.

So i did this and was pable to find and clean up quitea few things unfortunately my computer still wont boot up, nor is it repairablewith the windows tools

So im stuck having to reinstall anyhow ;(

gars
02-07-2012, 02:39 PM
Did you not read his post? He did boot into safe mode and scanned it with Malwarebytes.

oops, i thought i read it properly.

I think Avast does a boot-time scan. I'd maybe give that a try.

StylinRed
02-07-2012, 03:17 PM
Ah, i gave up whatever it was however it got in there it won, lol, i backed up important files and am installing windows again

StylinRed
02-07-2012, 05:20 PM
odd.... installed windows 7 again but it can't detect any network adapters.... how does that make sense?

last time i installed win7pro on this laptop it had most of the drivers and i just connected to the net to download the remaining

this time around i cant connect to anything at all wires or wireless -_-



such a pita

ddr
02-07-2012, 06:45 PM
strange.. is this a streamlined or downloaded version with apps bundled? is there an exclamation mark beside the item in device manager?

having drivers =/ connection, can possibly be loose antenna wire or faulty device. not very likely, since you were fine before you formatted.

StylinRed
02-07-2012, 07:33 PM
My windows is a download from that company that msdt uses to sell windows, ive used it before on the same laptop and the drivers were already available from the install

Anyhow i downloaded all the drivers onto an external and moved them over to this laptop and everythings working right again -_- yay finally

Thanks for the help guys