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02-16-2012, 01:07 PM
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#1 | | Rs has made me the woman i am today!
Join Date: Mar 2004 Location: Vancouver
Posts: 4,310
Thanked 580 Times in 230 Posts
Failed 771 Times in 208 Posts
| Rogers BS charges
I have a nexus s, on my bill they said i sent 12 txt msgs to florida and 3 picture video at weird hours 2:30 am onward. This happened from Jan 21st to Feb 2nd. They are now telling me that the msgs look legit and they can't remove the charges.
However I dont even show any history of the number 772-267-8897 appearing on my phone, much less these "txts" that I was responding to.
I have now put a block on any out going text/video messages out of the country but thats still f'd up. There is no way I can tell if the data being sent was from my phone/gallery. I am more concerned about the privacy issue than the billing. Anyone else have such weird problems?
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02-16-2012, 01:11 PM
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#2 | | RS has made me the bitter person i am today!
Join Date: Oct 2006 Location: YVR
Posts: 4,518
Thanked 1,275 Times in 434 Posts
Failed 62 Times in 24 Posts
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Yea fuck Rogers I still have to call them and get them to reverse a charge on my sister's phone bill.
In the span of 3 minutes she got texts messages saying "you've used 100% of your data", "you've used $100 over your data", "you've used $500 over your data".
Checked online and it said 38.5GB was used... on blackberry... in 3 minutes.
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02-16-2012, 01:24 PM
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#3 | | My AFC gave me an ABS CEL code of LOL while at WOT!
Join Date: Nov 2006 Location: vancouver
Posts: 3,541
Thanked 1,451 Times in 498 Posts
Failed 244 Times in 95 Posts
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yeah some dude posted his rogers bill on reddit. His bill was 47k and it said he used 138gb of data. Posted via RS Mobile | |
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02-16-2012, 02:49 PM
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#4 | | How I Mod your mother
Join Date: Jul 2004 Location: Crayon Box
Posts: 13,688
Thanked 977 Times in 477 Posts
Failed 18 Times in 11 Posts
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They gotta compensate somehow for all the business they've lost recently Posted via RS Mobile | |
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02-16-2012, 03:24 PM
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#5 | | ninja edits your posts without your knowledge
Join Date: Jan 2004 Location: Vancouver
Posts: 14,997
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
| Quote:
Originally Posted by !Yaminashi  They gotta compensate somehow for all the business they've lost recently Posted via RS Mobile | 
#Big3Problems
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02-16-2012, 03:39 PM
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#6 | | Captain Happy Bubble is my Homeboy
Join Date: Nov 2008 Location: Vancouver
Posts: 314
Thanked 136 Times in 43 Posts
Failed 14 Times in 7 Posts
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Ye I had experienced many times where Roger's charged me random shit that I did not do. When I called in to try to reason with them they said it came from my sim card and they recieved it through their tower. They said it was my fault and I have to pay for it. They said it was a bunch of text messages to a weird number & data that I did not use... Recently the charges have become way out of line and ridiculous.
One time it was around $140 random charges and following time was around $320. I ended up just paying for the one and flipped out on the other one and went with Wind Mobile.
__________________
It is what it is
Last edited by BorLorBao; 02-16-2012 at 03:46 PM.
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02-16-2012, 04:12 PM
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#7 | | RS has made me the bitter person i am today!
Join Date: Oct 2006 Location: YVR
Posts: 4,518
Thanked 1,275 Times in 434 Posts
Failed 62 Times in 24 Posts
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They didn't reverse the $320? That sucks.
If they don't reverse the charges I got, and I decide I'm not going to put up with it and not pay it, will they send collectors trying to get that money? Plus it'll be pretty stupid if they don't. I don't know who can download 38GB of data in 3 minutes.
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02-16-2012, 04:38 PM
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#8 | | WOAH! i think Vtec just kicked in!
Join Date: Jan 2006 Location: richmond
Posts: 1,660
Thanked 367 Times in 128 Posts
Failed 154 Times in 36 Posts
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There was a major fuckup in the rogers system. I had the same message from them (you've used $500...etc)
Turns out somehow I used 100 Gb of data in a span of 2 minutes, 11:11pm - 11:13 pm from my bb9000. There has been more than one of these fuckups from Rogers, something is going on internally with their system and it's fucking phones up across Canada.
__________________ Quote:
Originally Posted by Graeme S More than half of the problem is stupidity, not malice. | | |
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02-17-2012, 12:07 AM
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#9 | | I answer every Emotion with an emoticon
Join Date: Feb 2005 Location: somewhere
Posts: 7,906
Thanked 2,485 Times in 1,007 Posts
Failed 1,234 Times in 307 Posts
| Quote:
Originally Posted by ForbiddenX They didn't reverse the $320? That sucks.
If they don't reverse the charges I got, and I decide I'm not going to put up with it and not pay it, will they send collectors trying to get that money? Plus it'll be pretty stupid if they don't. I don't know who can download 38GB of data in 3 minutes. | They will go to collections...
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02-17-2012, 04:20 AM
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#10 | | I only answer to my username, my real name is Irrelevant!
Join Date: Oct 2002 Location: CELICAland
Posts: 25,686
Thanked 10,397 Times in 3,920 Posts
Failed 1,390 Times in 625 Posts
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there are people are still with rogers 
shitty deal though you shouldn't just speak to them over the phone but write them in letter form and keep copies, take it to court if you have to or else you'll just continue getting raped
complain to the crtc etc
check this site out http://www.crtc.gc.ca/eng/INFO_SHT/T12.htm http://www.ccts-cprst.ca/complaints | |
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02-17-2012, 06:48 AM
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#11 | | Glorious Gaming PC Master Race
Join Date: Oct 2001 Location: Coquitlam y0!
Posts: 21,240
Thanked 968 Times in 446 Posts
Failed 83 Times in 30 Posts
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the best way to voice your displeasure is take your buisness elsewhere
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02-17-2012, 12:32 PM
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#12 | | Rs has made me the woman i am today!
Join Date: Mar 2004 Location: Vancouver
Posts: 4,310
Thanked 580 Times in 230 Posts
Failed 771 Times in 208 Posts
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Can you ask for a data cap on your plan so you dont go over it?
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02-17-2012, 01:00 PM
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#13 | | I contribute to threads in the offtopic forum
Join Date: Jul 2010 Location: Neverland
Posts: 2,705
Thanked 641 Times in 339 Posts
Failed 191 Times in 65 Posts
| Quote:
Originally Posted by StylinRed | Thanks yay
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