PDA

View Full Version

: Parking Company Committing Fraud in Vancouver


JD¹³
03-05-2012, 11:48 AM
Just wanted to give people a heads up that Metro Parking is committing fraud on their lots. I recently received a ticket for "Failure To Display Valid Receipt, Ticket Not Visible", and whoever issued the ticket almost literally put the ticket over top of the receipt on my dash! Clearly visible, face up, exactly where it was supposed to be. I took this photo of my ticket and receipt, as I found them upon returning to my vehicle :rukidding:

http://img37.imageshack.us/img37/644/img0398xv.jpg

There was no dispute information on the ticket, or even on their website which is bullshit to begin with. I had to email their customer service address with the attached photo and an explanation. I demanded that the $80 fine be canceled immediately. They asked for the receipt number which I provided, and I was then told that "After carefully reviewing the information available to us at this time, including information provided by you, we regret to inform you we are unable to cancel this notice." I was then told to not reply to their email.

I replied, and informed them that they are committing theft and fraud and that if this fine is sent to collections the Police will be notified. The email didn't bounce back so I know they got it. We'll see how they react but on principle alone I'll fight these scammers and absolutely NEVER pay this fine. So heads up to anyone that uses their lots. If this happens to you DO NOT let these fucks get away with it!

gars
03-05-2012, 12:02 PM
which metro parking was it at? Private lot or were they just managing it for a business?

AVS_Racing
03-05-2012, 12:02 PM
People still pay for non city parking tickets?? Fuck that shit
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

yameen
03-05-2012, 12:14 PM
didn't pay 2 imperial tickets. collections stopped calling after a year or two.

JD¹³
03-05-2012, 12:21 PM
I appreciate the fact that them sending it to collections doesn't mean anything and won't affect my credit rating. I would never pay this fine even if it did. It's the principle that a business in this city is blatantly committing fraud and probably getting away with it in a lot of cases. It's bullshit and people shouldn't stand for it.

gars - happened outside TraumaTech on Boundary Rd.

RCubed
03-05-2012, 12:58 PM
They'll send you a letter from "City Collections" which is actually their own company and isnt a real collections agency.
BTW, MetroParking and Impark are the same company.

TOS'd
03-05-2012, 01:22 PM
They'll send you a letter from "City Collections" which is actually their own company and isnt a real collections agency.
BTW, MetroParking and Impark are the same company.

As well as Advanced Parking Systems LTD, I believe.

1exotic
03-05-2012, 01:31 PM
I haven't paid a couple of those parking lot tickets already, they sent a few reminder notices with threat of it going to collections, then got some collections letter to my house lols. Tickets were BS so never will pay them.

Also got another EasyPark ticket, anyone have experience with not paying these?

CRS
03-05-2012, 01:52 PM
I've had a similar problem the other day. I parked my car, went to the ticket machine and tried to purchase a ticket using my CC. The machine was rejecting my card and so I called my CC company. It was listing the machine as suspicious so I told them to clear it and I received the ticket.

Within that time (8 mins though I suspect it was less time as the machine was offtime) one of their "officers" ticketed my car and I had explained to him what happened and he didn't care. Did the e-mail thing as they said "all dispute must be in writing".

Will update the outcome.

* Edit
Pictures removed as ticket was cancelled.
:fuckyea:

TOS'd
03-05-2012, 02:24 PM
Diamond Parking Service Ltd. is also a load of crap.

optiblue
03-05-2012, 02:30 PM
Lol, don't even bother payij these fake tickets.
Posted via RS Mobile (http://www.revscene.net/forums/announcement.php?a=228)

sunny_j
03-05-2012, 02:35 PM
if you get a parking ticket from a private lot and don't pay can't they tow your car the next time you park there?

GLOW
03-05-2012, 02:35 PM
can you complain to the building/facility they work for? it reflects badly on them if they are using a service that scams their clients.

godwin
03-05-2012, 02:41 PM
In the OP's situation.. I think if you have an onboard video camera... get the clip and post it on youtube :)

Gh0stRider
03-05-2012, 02:45 PM
sent to collections and forced to pay? :fuckthatshit:

spyker
03-05-2012, 02:53 PM
if you get a parking ticket from a private lot and don't pay can't they tow your car the next time you park there?

Yes they will tow your car,but it can be easily avoided by getting new plates.

Vette Dood
03-05-2012, 03:11 PM
Yes they will tow your car,but it can be easily avoided by getting new plates.


You shouldn't have to go through the troubles of getting a new plates to avoid having your car towed because of a fraudulent ticket they won't listen to reason on the dispute for.

Storys like these really make me angry. Good luck OP an others fighting these crooks.

Gumby
03-05-2012, 03:22 PM
Wow that is such BS!!

Gh0stRider
03-05-2012, 03:44 PM
i disputed DPS before via email. they only gave me a discount on the fine.

gars
03-05-2012, 03:49 PM
gars - happened outside TraumaTech on Boundary Rd.

can you complain to the building/facility they work for? it reflects badly on them if they are using a service that scams their clients.

This is definitely what I would've done. I'm not sure if this lot is owned by TraumaTech and just managed by Metro Parking, or if it's owned by Metro Parking.

I know some businesses will just claim innocence when it comes to parking - because a lot of times, they're leasing their office, and it's their landlord who works with the parking company - but I think it's so ridiculous.

BMW M5
03-05-2012, 05:49 PM
Metro Parking sent a letter to my house saying I did not pay to park in their lot last month. I was never in their lot and the license plate that is on the ticket was cancelled more than 1.5 years ago. Tried to call but no one ever answers.

twitchyzero
03-05-2012, 05:53 PM
scumbagss

FerrariEnzo
03-05-2012, 10:44 PM
http://img37.imageshack.us/img37/644/img0398xv.jpg

did you get a pic of the parking receipt and send it to them of just this one t show them the timestamp on the receipt

Hurricane
03-06-2012, 06:44 AM
I've had a similar problem the other day. I parked my car, went to the ticket machine and tried to purchase a ticket using my CC. The machine was rejecting my card and so I called my CC company. It was listing the machine as suspicious so I told them to clear it and I received the ticket.

Within that time (8 mins though I suspect it was less time as the machine was offtime) one of their "officers" ticketed my car and I had explained to him what happened and he didn't care. Did the e-mail thing as they said "all dispute must be in writing".

Will update the outcome.

Attached pictures for your enjoyment.

This situation is not the same at all.

For all we know you got a parking ticket, then went over and paid for parking after the guy left. That's what the times would suggest.

I'm not saying you did; I don't know you, but I can understand the concern.

Isn't that a pretty small lot? Hence, you should have walked back to your car while on the phone with the credit card co. Leaving your car there unpaid while talking on the phone out of eyesight seems like a bad idea.

In the future, I suggest buying the ticket from the machine as you pull in the lot.

Security see's a car without a parking ticket, and writes up a fine. Just doing their job, and from my understanding they can't reverse it on the spot once it has been sent. It may be BS, but seems like a logical safety issue.

Nightwalker
03-06-2012, 06:54 AM
I almost got the same treatment parking in Victoria once. Luckily I happened to be in the parking lot and walked over to give the guy a solid "WTF are you doing?"

Psykopathik
03-06-2012, 06:58 AM
RE: CRS's photos.


For all we know you got a parking ticket, then went over and paid for parking after the guy left. That's what the times would suggest.


that what i was thinking. you need to provide a stub proving you paid BEFORE you got ticketed. 15 min is a pretty big time difference to be off.

lets ignore that discrepency for a sec, you could have argued the attendant was blind, as you had proof of payment.

RE: JD¹³

If they don't cancel, I'm not saying' you should fuck their shit up, but....

Death2Theft
03-06-2012, 07:23 AM
Just file a law suit saying you slipped on ice on their lot, they'd love that.

CRS
03-06-2012, 09:30 AM
RE: Hurricane & Turbo E

I was actually pacing back and forth while on the phone. I was not paying attention to my car (though in retrospect everything is 20/20). It was 8 minutes between when I parked and got the ticket. Not 15 minutes. I'm not sure if you have had the chance to call into a CC company by phone but it there is a hold time and the time it gets through verification.

If you add up the times, it is actually rather quick for that to happen.

** Edit:

Ticket got cancelled.

:fuckyea:

JD¹³
03-06-2012, 04:44 PM
RE: JD¹³

If they don't cancel, I'm not saying' you should fuck their shit up, but....
http://shareforlaughs.com/wp-content/uploads/2012/02/if_you_know_what_i_mean_blank_hq.png

GLOW
03-06-2012, 07:40 PM
If they don't cancel, I'm not saying' you should fuck their shit up, but....

i can totally picture JD¹³ walkin' up in there lookin like his avatar

JSS
03-07-2012, 07:17 AM
these parking companies are a bunch of leeches.

impark charged my credit card at my work parking lot on a day i wasnt even working.

i was no where near that parking lot the day they charged the card... let alone the fact that the credit card that was charged is sitting at my cousins house in california, so im curious how i managed to swipe my own credit card when it was sitting in san francisco and i wasnt even at work that day.

fuck impark.

InvisibleSoul
03-07-2012, 08:35 AM
these parking companies are a bunch of leeches.

impark charged my credit card at my work parking lot on a day i wasnt even working.

i was no where near that parking lot the day they charged the card... let alone the fact that the credit card that was charged is sitting at my cousins house in california, so im curious how i managed to swipe my own credit card when it was sitting in san francisco and i wasnt even at work that day.

fuck impark.
That's... odd. They may be slimey, but I don't see how they could have done this.

Are you sure you're not looking at the posted date rather than the transaction date?

murd0c
03-07-2012, 08:46 AM
about 10yrs ago before the machines approved the card right away I used a friends cancelled card to pay for my tickets everyday. Worked for 3 years no questions asked and then they got smart. Just like the skytrain day pass you used to scratch the dates and if you were not checked you wouldn't scratch it.

I so miss those days :(

TurboFC3S
03-07-2012, 11:22 AM
lol DSP / all private companies are douches.. last time i got one at the night market i just turned my windshield wiper on as i left lol.. I wonder what they do when you got a day permit though... Just write down the permit number? lol

nack
03-07-2012, 10:28 PM
i got ticketed today at 9:30pm :rukidding:

TurboFC3S
03-07-2012, 10:45 PM
i got ticketed today at 9:30pm :rukidding:

Weird.. i did too a few days ago, INFRONT OF MY OWN HOUSE..for having 1 wheel slightly on the tiny ass ROUNDED CURB , fuck. fucking douche city of surrey cocksuckers.. Oh well, 20 bucks lesson learned lol. Weird though since when i lived @ my parents house we had grass infront of the house and used to park cars there overnight for years and NEVER got a ticket. :rukidding:

gars
03-08-2012, 08:16 AM
Weird.. i did too a few days ago, INFRONT OF MY OWN HOUSE..for having 1 wheel slightly on the tiny ass ROUNDED CURB , fuck. fucking douche city of surrey cocksuckers.. Oh well, 20 bucks lesson learned lol. Weird though since when i lived @ my parents house we had grass infront of the house and used to park cars there overnight for years and NEVER got a ticket. :rukidding:

You need to figure out which part of the property belongs to the city, and which part belongs to the house owner. In Vancouver, if there is a sidewalk, the sidewalk, and any grass between the sidewalk and road belongs to the city.

If there is no curb/sidewalk - you can do whatever - drive onto the middle of your lawn, etc - because it belongs to the house owner.

TurboFC3S
03-08-2012, 01:09 PM
You need to figure out which part of the property belongs to the city, and which part belongs to the house owner. In Vancouver, if there is a sidewalk, the sidewalk, and any grass between the sidewalk and road belongs to the city.

If there is no curb/sidewalk - you can do whatever - drive onto the middle of your lawn, etc - because it belongs to the house owner.

Yeah.. Thats the weird part. There is NO sidewalk. Just a a small rounded old ass curb where the grass starts. I guess technically the city owns that 2.5 foot portion of grass before the trees / my lawn.. So gay.. Paid the ticket since it was cheap and my times more valuble than the trouble of disputing a parking ticket, but if it happens again ill defiantly look into what belong to the city & dispute if i can :)

european
03-08-2012, 01:19 PM
This is crazy, man!

Hurricane
03-08-2012, 03:49 PM
RE: Hurricane & Turbo E

I was actually pacing back and forth while on the phone. I was not paying attention to my car (though in retrospect everything is 20/20). It was 8 minutes between when I parked and got the ticket. Not 15 minutes. I'm not sure if you have had the chance to call into a CC company by phone but it there is a hold time and the time it gets through verification.

If you add up the times, it is actually rather quick for that to happen.

** Edit:

Ticket got cancelled.

:fuckyea:

What is your point? Pace back and forth within eyesight of your car, or go sit in it. It's common sense. I have not only called my credit card company before, but I have been in the exact same situation as you on multiple occasions. I have even seen the enforcement guy coming, and interjected before he had a chance to write me a ticket.

Glad they cancelled it for you.

Armind
03-08-2012, 04:08 PM
CTV investigate this shit.

CRS
03-08-2012, 04:11 PM
What is your point? Pace back and forth within eyesight of your car, or go sit in it. It's common sense. I have not only called my credit card company before, but I have been in the exact same situation as you on multiple occasions. I have even seen the enforcement guy coming, and interjected before he had a chance to write me a ticket.

Glad they cancelled it for you.

I'm not sure why you seem so butthurt about my story.

It's simply just that. My story.

I understand that I probably should have been paying more attention to my car but then again, having my credit card rejected on a small purposes raises flags about someone who has potentially stolen my CC info. I was more worried about that than I was about an enforcement guy ticketing my car.

What is YOUR point?

To exercise common sense in retrospect? Well thanks, Captain Obvious. I'll be sure to do those things the next time it comes up.

bigzz786786
03-08-2012, 05:47 PM
lol this reminds of last night i was parking on the street on alexandra road and i went to pay the parking meter that issues the parking ticket, it was 8:22 so i only put in a dollar for 30 mins (free after 9) when i put the dollar in, the meter says the ticket will expire at 8:10! called the "automated service" and entered the meter number, then the automated voice just said "goodbye" and hung up!

Hurricane
03-08-2012, 08:43 PM
I'm not sure why you seem so butthurt about my story.

It's simply just that. My story.

I understand that I probably should have been paying more attention to my car but then again, having my credit card rejected on a small purposes raises flags about someone who has potentially stolen my CC info. I was more worried about that than I was about an enforcement guy ticketing my car.

What is YOUR point?

To exercise common sense in retrospect? Well thanks, Captain Obvious. I'll be sure to do those things the next time it comes up.

Butthurt? What are you 8 years old?

I could care less about your story. It was not relevant to this thread, as you seemed to have thought, so I called you out. Are you 'butthurt' for getting called out?

Keep making excuses all you want; parking enforcement did nothing wrong.

You are lucky they cancelled the ticket.

CRS
03-08-2012, 11:12 PM
http://t2.gstatic.com/images?q=tbn:ANd9GcQ-LyHVmMmgEgOq32YMiu-FnqzVyk40IWCH-ZjvgxFZy_RRq4hL

Damn, you really called me out. I'm really not sure what to do with myself anymore....

You could care less about my story? Then why "call me out" at all? Or better yet, why keep replying to me?

A tad bit ironic, don't you think?

P.S.
Butthurt? What are you 8 years old?

... I know you are but what am I?

Splmash
03-09-2012, 12:41 AM
If the collectors call you, just tell them you wish to be contacted only through writing. According to BC Law, you have the right of being communicated to through writing instead.

Section 116 (4) (a) of the BC Business Practices and Consumer Protection Act

Business Practices and Consumer Protection Act (http://www.bclaws.ca/EPLibraries/bclaws_new/document/LOC/freeside/--%20B%20--/Business%20Practices%20and%20Consumer%20Protection %20Act%20SBC%202004%20c.%202/00_Act/04002_09.xml#section116)

Hurricane
03-09-2012, 01:10 AM
Damn, you really called me out. I'm really not sure what to do with myself anymore....

You could care less about my story? Then why "call me out" at all? Or better yet, why keep replying to me?

A tad bit ironic, don't you think?

P.S.

... I know you are but what am I?

I wasn’t referring to your urban dictionary, b-boy circle, after school knife fight definition of the phrase, so the quotations are just making you look stupid.

In the real world, it’s actually a phrase used by grownups to describe a situation where someone feels another persons contribution is dishonest, deceiving, or unworthy in general and wants them to answer for it.

I feel bad for you, because you can’t even accept the facts like a man, and move on. It’s really a huge step in a person’s life when they can laugh off a mistake, and carry on. Apparently it’s not your time yet…oh well.

I didn’t care about your story - I did on the other hand, care about your empty, ignorant contribution to the thread. So I guess the irony is lost on me.

If you don’t like me replying, then feel free to leave the conversation anytime.

Cheers.

CRS
03-09-2012, 06:20 AM
I wasn’t referring to your urban dictionary, b-boy circle, after school knife fight definition of the phrase, so the quotations are just making you look stupid.

In the real world, it’s actually a phrase used by grownups to describe a situation where someone feels another persons contribution is dishonest, deceiving, or unworthy in general and wants them to answer for it.

I feel bad for you, because you can’t even accept the facts like a man, and move on. It’s really a huge step in a person’s life when they can laugh off a mistake, and carry on. Apparently it’s not your time yet…oh well.

I didn’t care about your story - I did on the other hand, care about your empty, ignorant contribution to the thread. So I guess the irony is lost on me.

If you don’t like me replying, then feel free to leave the conversation anytime.

Cheers.

:lol

Please tell me what my definition of calling out someone is vs. yours because that was clearly lost on me. By how you've defined it, its the very much the same.

Not accepting the facts like a man? Really? I accepted the facts when I specifically said "I was not paying attention to my car" and once again when I said "I understand that I probably should have been paying more attention to my car". I was in the PROCESS of getting a receipt/pushing the transaction through when I got the ticket. It could not have been more than 10 secs for the enforcement guy write and issue the ticket.

Why don't we hear your side of the story? OH WAIT. You weren't there so you're really just going by speculation and assumptions (at best).

So let's summarize here, you think that my post is "dishonest, deceiving, or unworthy". Wowzers, did you come up with that all on your own? From what I see, it's you who can't accept the facts.

I am not saying that the parking enforcement guy was wrong to have issued me to ticket. Not at all. Provided the circumstances and his job, he did what he should have done. He saw a car that did not have a receipt so he issued a ticket. However, you can't expect someone to just pay something they don't feel is just. Especially when the person was not trying to do anything wrong and was, in fact, trying to rectify the situation.

At the end of the day, it must suck thinking the world is inherently evil and that people are go about their day trying to be dishonest and deceiving. I just hope for you that you can get past that.

This has already gone too far and strayed way too off topic. This will be my last post here and should you want to continue, please feel free to PM me.

Soundy
03-09-2012, 07:05 AM
Buddy just posted on his FB yesterday, he was sitting in his car in the Impark lot at the Shoppers on Davie, while his friend ran inside the store... parking nazi wrote up a ticket and stuck it on his car while he was sitting in it.

Expresso
03-09-2012, 09:09 AM
Buddy just posted on his FB yesterday, he was sitting in his car in the Impark lot at the Shoppers on Davie, while his friend ran inside the store... parking nazi wrote up a ticket and stuck it on his car while he was sitting in it.


http://i0.kym-cdn.com/photos/images/original/000/061/294/1106514-cool_story_bro_super.jpg?1279885294

SeanJohn
03-10-2012, 02:27 PM
Weird.. i did too a few days ago, INFRONT OF MY OWN HOUSE..for having 1 wheel slightly on the tiny ass ROUNDED CURB , fuck. fucking douche city of surrey cocksuckers.. Oh well, 20 bucks lesson learned lol. Weird though since when i lived @ my parents house we had grass infront of the house and used to park cars there overnight for years and NEVER got a ticket. :rukidding:

I used to work in the City of Surrey Traffic Operations. Bylaw enforcement was a different department but I had to know city bylaws as it relates to anything to do with traffic.

The City owns the 3m portion from the curb into the lawn. Private property starts at that point. Since this property belongs to the City, it's easier for them to come in to widen the roads or add a sidewalk in the future in order to meet demand. They wouldn't have to buy the land from the adjacent property owner.

Surrey's bylaw department is severely understaffed and ONLY respond to complaints. That means somebody called you in. I'm assuming here, but the infraction was probably for driving on or over a curb or sidewalk.

That can be a huge problem in a city the size of Surrey if people drove over curbs and sidewalks all the time. It *can* damage public property, which in turn means that everybody's taxes goes up in order to pay for infrastructure maintenance in addition to the numerous (and often frivolous) lawsuits that the City receives looking for compensation for something as simple as tripping over a cracked sidewalk. Many of these cases don't win but it's still a huge waste of resources to have the legal department fighting all of them.

I don't know the specifics of your case so I can't say what was right or wrong. I'm just offering another perspective to why things happen in the City of Surrey. I should also mention that the City makes NO money from any fines whatsoever.

/My 2 cents

blee123
03-11-2012, 12:18 AM
Buddy just posted on his FB yesterday, he was sitting in his car in the Impark lot at the Shoppers on Davie, while his friend ran inside the store... parking nazi wrote up a ticket and stuck it on his car while he was sitting in it.

thats why i skip that parking lot and park behind Dennys across the street. Its $1 for half an hour there compared to the Shoppers lot at $3.25 for half hour :alone:

TurboFC3S
03-11-2012, 03:22 AM
I used to work in the City of Surrey Traffic Operations. Bylaw enforcement was a different department but I had to know city bylaws as it relates to anything to do with traffic.

The City owns the 3m portion from the curb into the lawn. Private property starts at that point. Since this property belongs to the City, it's easier for them to come in to widen the roads or add a sidewalk in the future in order to meet demand. They wouldn't have to buy the land from the adjacent property owner.

Surrey's bylaw department is severely understaffed and ONLY respond to complaints. That means somebody called you in. I'm assuming here, but the infraction was probably for driving on or over a curb or sidewalk.

That can be a huge problem in a city the size of Surrey if people drove over curbs and sidewalks all the time. It *can* damage public property, which in turn means that everybody's taxes goes up in order to pay for infrastructure maintenance in addition to the numerous (and often frivolous) lawsuits that the City receives looking for compensation for something as simple as tripping over a cracked sidewalk. Many of these cases don't win but it's still a huge waste of resources to have the legal department fighting all of them.

I don't know the specifics of your case so I can't say what was right or wrong. I'm just offering another perspective to why things happen in the City of Surrey. I should also mention that the City makes NO money from any fines whatsoever.

/My 2 cents


Hmm very interesting! Must have been my fuckhead neighbor then, that cocksucker... He's always looking through his window whenever i start / warm my car up once a week and has never said hi to me ever since i moved in. Parking in the driveway from now on :)

Santofu
03-12-2012, 02:05 PM
Diamond Parking Service, Are you fucking kidding me? :rukidding: you own this fucking small lot at Boundary and Canada Way and expected me to pay for the ticket So I can go to TD for 5 minutes?

timbit
03-14-2012, 10:54 AM
Yeah they've tried to scam me before too. I feel bad for anyone who pays them off.

JD¹³
03-14-2012, 11:36 AM
As a follow up I'll mention that there has been no response from Metro Parking after my last email. I feel very sorry for their collection agent that calls in attempt to extort me into paying a fine. It'll be fun to see just how much verbal abuse they can handle before hanging up.

El Bastardo
03-14-2012, 01:09 PM
Got Impark's attention.

http://i.imgur.com/SnckJ.jpg


Do you still have the ticket, JD13?

Santofu
03-14-2012, 03:34 PM
Did anybody ever appeal thru emails?

I did and I was thinking if it is safe to reply. I am wondering about if they would give out private info to 3rd parties?

truth
03-14-2012, 03:42 PM
I've appealed through email before with Diamond. Basically I just took a blank invoice slip from work and wrote a bunch of messy shit on it and emailed them the picture. They cancelled the ticket.

JD¹³
03-14-2012, 05:59 PM
Got Impark's attention.
Nice, but after not hearing from them for over a week I've already tossed the ticket and receipt and junked the emails. They've already got everything they need to do the right thing and have refused to do so. Oh well.