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Shaw Internet Down!
willystyle
04-25-2012, 12:58 AM
Anyone else's Shaw internet down?
I am around Hastings and Nanaimo.
insomniac
04-25-2012, 01:18 AM
Yup lol :/
!Nhan
04-25-2012, 02:03 AM
no mines fine
Gnomes
04-25-2012, 07:38 PM
Ever since i have broadband 50, internet seems to have frequent intermittent downtime. (I also live near OP's area)
!MiKrofT
04-25-2012, 10:27 PM
Anyone else's Shaw internet down?
I am around Hastings and Nanaimo.
I'm in your area. Yes it was down. A simple call to shaw and you could've found it too lol. So far broadband 50 has only gone down 2x for me so I'm still satisfied.
604nguyen
04-26-2012, 09:38 AM
Anybody currently down right now around coquitlam center?
striderblade
04-26-2012, 09:44 AM
mine is going on and off at the moment. Vancouver and joyce area.
ForbiddenX
04-26-2012, 09:51 AM
I work about 2 blocks from coquitlam center and its down.
Verdasco
04-26-2012, 09:54 AM
went down for 5 minutes.... tried to restart my modem and router 10000x. Richmond too btw so I am guessing this is happening to everyone in the lower mainland.... FUCK SHAW! :awwyeah:
i was fucking panicing and almost died..... 5 minutes of no internet :heckno:
fsy82
04-26-2012, 10:21 AM
yep internet has been cutting in and out here in Surrey (128th and 82nd avenue specifically)
Purely
04-26-2012, 10:29 AM
Down as well.. was going on/off from 10:30 till now.
tiger_handheld
04-26-2012, 11:01 AM
i wonder if i can get compensated for the duration of no connectivity. i use it for work and could not work. bill credit for wage x duration seems fair to me.
was down from 930-1030 around surrey (guilford)
91civicZC
04-26-2012, 11:03 AM
Mine did this yesterday too. Port coquitlam area.
Called in, they told me they didnt see a problem.
Today I tried calling in, and I got a busy signal on the customer service line, WTF?
Mine came back up at about 11:30.
!MiKrofT
04-26-2012, 11:05 AM
i wonder if i can get compensated for the duration of no connectivity. i use it for work and could not work. bill credit for wage x duration seems fair to me.
was down from 930-1030 around surrey (guilford)
Highly doubt it. There's no SLA's for residential internet. As well a 1 hour downtime for home internet is not gonna net you any credits. Maybe if you really complain hard possibly.
Just checked my connection at home. Still up after the last downtime tuesday night.
91civicZC
04-26-2012, 11:14 AM
i wonder if i can get compensated for the duration of no connectivity. i use it for work and could not work. bill credit for wage x duration seems fair to me.
was down from 930-1030 around surrey (guilford)
I had this exact same argument with them a little under a year ago. I explained that they were charging me for a service they wernt actually prviding, and on top of that costing me money by being down.
Eventually they said I would see a credit on my bill. I hate to admit it, but I totally forgot to check If I actually did get it. Im sure it would have only amounted to a few bucks. Im betting the credit was never applied.
After that same discussion, I did cancel all my other services with them though. The customer service is so bad I just cant justify sepending any more money with them then I have to.
604nguyen
04-26-2012, 02:50 PM
its been down since 9am for me near coquitlam center......and still down at the moment.....fuckin shaw
Szeto
04-26-2012, 03:41 PM
shawed down.
someone report the status for Richmond?
dub.g
04-26-2012, 04:22 PM
i live on east richmond went down at around 9:30am.. it was only down for an hour and half...
mine is going on and off at the moment. Vancouver and joyce area.
same area and it was pissing me off.
i was pwning in BF3 this morning and it was intermittent :okay:
i was in the middle of shooting someone and was like this :ilied:
then everyone was standing still like i got d/c'd playing something on a PC and i was like :fuuuuu::ohgodwhy:
Mining
04-26-2012, 06:55 PM
I thought it was just me and my lame connection. Mine has been going on and off in the past few days. This has never happened to me before. I'm experiencing sudden disconnects and spikes (for like 10 second duration).
91civicZC
04-29-2012, 07:00 PM
Anyone else still having issues?
My speed is still way down, and the connections drops intermittently.
Shaw is telling me the problem must be on my end as they can’t see any problems. I have tried a new router, still happening.
Shaw is sending someone out on Tuesday, but I still think the problem is on their end.
ScizzMoney
04-29-2012, 08:06 PM
My internet is fine, but my TV is fucked.
In Calgary btw.
BossFrancis
04-29-2012, 08:13 PM
Works for 2 minutes and then doesn't the next. I'm gunna switch to another company now bye.
604nguyen
04-29-2012, 09:55 PM
My connection has been pretty inconsistant today as well
!MiKrofT
04-29-2012, 11:00 PM
No issues since the outage a few days ago.
Timewav3zer0
05-05-2012, 10:28 PM
anyone else still having problems? mines started cutting off again
jjson
06-13-2013, 05:04 PM
Bump
Internet, TV and phone out. North Burnaby sfu area.
Anyone?
Posted via RS Mobile
Gh0stRider
06-13-2013, 06:14 PM
south burnaby working fine.
Euro7r
06-13-2013, 06:20 PM
I notice it has been happening a few times lately. Each time, only out for like 1-3 minutes.
twitchyzero
06-13-2013, 07:21 PM
not a bad time to switch to telus' new 50mbps down 10 up connection.
it's sustained unlike shaw and it's possible to get better than advertised speeds....best of all caps are not enforced.
Telus 50Mb internet is available - Canadian TV, Computing and Home Theatre Forums (http://digitalhome.ca/forum/showthread.php?t=157626)
!MiKrofT
06-13-2013, 07:27 PM
I can get a sustained 50mbps connection from Shaw and it hardly ever goes down
Euro7r
06-19-2013, 06:30 PM
:fuuuuu:
My internet is slow as fuck right now...Vancouver South area/Victoria Dr.
van19
06-19-2013, 06:51 PM
^ Same here. I can't even load a youtube video..
Richmond Minoru area.
3klipze
06-19-2013, 06:53 PM
Same here. Kingsway/Knight area.
Euro7r
06-19-2013, 06:57 PM
The hell with Shaw. Fuckers charging us so much, can't even load Facebook........
kchan
06-19-2013, 07:09 PM
There is an issue with Shaw servers nation wide
Shaw is trying to resolve the issue as we speak
Leetastic
06-19-2013, 07:29 PM
Past 2 weeks shaws been face rolling me with speeds of ~.25mb up/down
Harvey Specter
06-19-2013, 08:10 PM
I'm Vancouver, same issues here with Youtube and a few other sites. So annoyed.
fs604
06-19-2013, 08:17 PM
some sites loading instantly, others wont even load at all.
Euro7r
06-19-2013, 08:22 PM
^Google :troll:
iwantaskyline
06-19-2013, 08:58 PM
Expect things to be normal in 1-2 hours
Euro7r
06-19-2013, 09:02 PM
Shaw should give customers a credit on their bill for this. It's affecting many customers national wide.
lilaznviper
06-19-2013, 09:05 PM
slow loading pages, yet speedtest says the speeds are fine...
I wish shaw would give customers credit even if it was a dollar.
kchan
06-19-2013, 09:06 PM
reason why some sites are working fast and others arent has to do with which servers your connections are going through
@Leetastic you should def call in and let them know, see what they can do because they dont know when your individual speeds are lower than your actual plan, but try doing a powercycle first
way2quik
06-19-2013, 10:04 PM
I came on RS to search for this thread.
I wanted reassurance that my router wasn't the problem.
FUUUUU Shaw.
CharlieH
06-19-2013, 10:19 PM
my speedtest is fast as shit, but nothing's loading properly.
EmperorIS
06-19-2013, 10:21 PM
Slow as fuck here in killarney area since 6pm...only to some sites mostly US ones
Gerbs
06-19-2013, 10:24 PM
:fuuuuu:
My internet is slow as fuck right now...Vancouver South area/Victoria Dr.
Same slow as fuark in the victoria dr. area
cant load shit except for revscene, youtube, and facebook
have to access online content for a test tomorrow too...fml
victoria/49th area
Lomac
06-19-2013, 10:28 PM
No issues for me all evening.
:fullofwin:
lilaznviper
06-19-2013, 10:39 PM
@Shawhelp
We are actively working on resolving the internet access issue affecting users nationally, our next update will be at 1:00 AM PDT
.
see.lai
06-19-2013, 10:49 PM
Been on computer since 10pm; thought it was only me..
Internet is really bad right now. Some sites I could load fast, some are just shit
Purely
06-19-2013, 11:05 PM
SO slow right now... can barely log into FB
ShadowBun
06-19-2013, 11:07 PM
SOOOOOOOOOOOOOOOOOOO fkin slow
thought it was just me
Bahhbeehhaaaa
06-19-2013, 11:19 PM
i couldn't load shit except for youporn.. served it for 2 hours... now it is fine..
Not an internet problem but anyone with Shaw Cable having issues lately?
Its been a couple of days and some channels are either black screen, showing errors, or is static as fuck.
The_Situation
07-03-2013, 10:04 PM
My internet has been down the whole day. Called in and they said that everyone living from 46th ave to 49th ave are down.
Ikkaku
07-04-2013, 12:16 AM
yeah I had the same problem with the internet/
TV was okay for the most part, but around 11 TV also went down. So glad it is back up.
The_Situation
07-04-2013, 11:21 AM
Internet is still down. Thanks shaw. Switching to telus now.
Posted via RS Mobile
Ikkaku
07-04-2013, 11:53 AM
Yeah it went down again this morning. We are thinking of switching over for TV and Internet as well. 2 consecutive days of this is pretty unacceptable.
Posted via RS Mobile
willystyle
07-04-2013, 12:33 PM
You should call in and get a price adjustment.
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