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Go Back   REVscene Automotive Forum > Vancouver LifeStyles (VLS) > Mobile Phone & Tablet Chat

Mobile Phone & Tablet Chat Need to unlock your phone? Check us out at JP Cellular Repair.
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Old 07-24-2012, 09:51 AM   #1
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Iphone 4 button problem

Anyone experience the home button not responsive in their iphone 4? I have to repeatedly press my physical home button like 4-5 times before it works.

Is there a fix that I can do at home or do I need to shell out some cash for the Apple store guy to fix it?

Do you guys know whats the cause of this? I owned the phone for 16 month, never been dropped and never spill fluid over it , its always got a case and lcd protector on it.
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Old 07-24-2012, 09:52 AM   #2
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Have do done a hard reset or backup -> restore?
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Old 07-24-2012, 09:52 AM   #3
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Quote:
Originally Posted by wasabisashimi View Post
Anyone experience the button not responsive in their iphone 4? I have to repeatedly press my physical button like 4-5 times before it works.

Is there a fix that I can do at home or do I need to shell out some cash for the Apple store guy to fix it?

Do you guys know whats the cause of this? I owned the phone for 16 month, never been dropped and never spill fluid over it , its always got a case and lcd protector on it.
The power button or the home button?
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Old 07-24-2012, 10:21 AM   #4
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The power button or the home button?
home button
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Old 07-24-2012, 10:22 AM   #5
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Have do done a hard reset or backup -> restore?
I dont think this is software related though, sometimes it will work as normal (rarely)
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Old 07-24-2012, 10:25 AM   #6
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My power button is "stuck" @ about 16-20 months. Also have heard stories about the home button not being responsive.

I think there's a shop on the 2nd level near the cement stairs in Crystal Mall that fixes iphones, maybe give them a try?
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Old 07-24-2012, 10:37 AM   #7
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Had the same problem with my iPhone 4 with the home button. Took it to the Apple store (it was still under warranty) and they had a look at it then replaced my phone!
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Old 07-24-2012, 05:18 PM   #8
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It is a common problem, I sold my iphone just because of that, it's annoying as hell and I don't feel like enable the onscreen button function. Same thing is happening to my friends and family's iphones.

You need to replace the button with a new one. Apple store will charge you A LOT, you can try to buy the parts and install it by yourself. It's only a 30 minutes job.
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Old 07-24-2012, 06:25 PM   #9
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Hopefully you let the person that bought your phone know about the issue....
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Old 07-24-2012, 06:35 PM   #10
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Seems like apple designs these phones to last exactly until after the warranty period. My first iPhone 4 needed replacing almost after one year. Lock button died and the home button was becoming unresponsive.

Phone feels slower and slower as time goes on now. And now my battery life is not the greatest (I've had my replacement phone for almost a year now.
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Old 07-24-2012, 08:48 PM   #11
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My home button is doing the same, ip4, can't rub how long I had it for, I have the on screen button enabled just in case it stops working completely lol
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Old 07-24-2012, 09:24 PM   #12
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Hopefully you let the person that bought your phone know about the issue....
In the Asian city where I live, people usually sell their phones to 2nd hand cell phone stores. Each phone model has a blackbook value, if the screen is scratched, it will deduct $15cdn, LL model gets $40 off, $10 off if the Home button not working etc.
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Old 07-25-2012, 09:27 AM   #13
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have you guys recalibrated the home button? some say it doesnt work, but it worked for me and some of my friends.

Step 1: Navigate to, and launch one of the stock applications on your iPhone. If you don’t already know, the stock apps are things like weather, YouTube, stocks, settings etc (any that come as part of iOS).

Step 2: When the app is launched, press and hold the Power button located at the top of the device until the ‘Slide to power off’ appears.

Step 3: Press and hold the iPhone home button. Keep the button depressed until the Slide to power off slider disappears and the application quits back to Springboard.

Step 4: Your home button is now re-calibrated and should be more responsive for you.
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Old 07-25-2012, 11:16 AM   #14
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Damn I came into this thread looking for iPhone design news; thinking that you meant having the 4 buttons on the iPhone was a problem.
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Old 07-26-2012, 09:52 AM   #15
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I too had this problem. I was under my second year of AppleCare but the Apple Store still gave me a hard time, telling me time and time again to do a complete reset as it was a software problem. I complied but the problem still persisted.
Then they cleaned the 30-pin connector of dust, saying that should fix it... it didn't.

I went to Toronto soon after where the Apple Store was happy to replace my phone even though the issue I presented to them was a network issue and not phone related... seems to me that the Metro Vancouver Apple Stores are a lot more stringent with replacing iPhones. They used to do it so freely, but not anymore.
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Old 07-26-2012, 01:19 PM   #16
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my IP4 home button went within months of me getting it. Same issue, randomly un responsive. I went to an Apple store and they couldn't reproduce the issue. did a full wipe too.

they game me a new one.
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Old 07-26-2012, 03:45 PM   #17
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Damn I came into this thread looking for iPhone design news; thinking that you meant having the 4 buttons on the iPhone was a problem.
i think i tried that trick before when it first started happening and it didnt work for me

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I too had this problem. I was under my second year of AppleCare but the Apple Store still gave me a hard time, telling me time and time again to do a complete reset as it was a software problem. I complied but the problem still persisted.
Then they cleaned the 30-pin connector of dust, saying that should fix it... it didn't.

I went to Toronto soon after where the Apple Store was happy to replace my phone even though the issue I presented to them was a network issue and not phone related... seems to me that the Metro Vancouver Apple Stores are a lot more stringent with replacing iPhones. They used to do it so freely, but not anymore.
the genius always tells u to do a full restore first and shrug u off, so its best to walk in with a freshly restored firmware without restoring ur backup to show them the problem so they cant blame its the firmware causing issues.
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Old 07-28-2012, 11:15 AM   #18
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my sister's bf's iphone 4s is already developing problems. He only got it 3 months ago. I noticed though his home button did feel different from mine to touch.
my gf with her iphone 4s with a home button that does work also feels different from mine. Is this supposed to be the case? Or am I missing out on something?
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Old 08-28-2012, 09:16 AM   #19
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Hi,
Anyone know any other repair store to fix the home button issue quick and cheap?

I dont want to drive to JP repair in richmond, its too far for me. Any surrey, coquitlem, burnaby repair guy that you've used and know to do quality service?

Let me know. thx in advance.
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Old 08-28-2012, 10:34 AM   #20
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Hi,
Anyone know any other repair store to fix the home button issue quick and cheap?

I dont want to drive to JP repair in richmond, its too far for me. Any surrey, coquitlem, burnaby repair guy that you've used and know to do quality service?

Let me know. thx in advance.
did you re-calibrate ur home button? check my earlier post in this thread.

If that doesnt work, try crystal mall. theres a few places in there.
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Old 08-28-2012, 11:41 AM   #21
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I did recalibrate it with your method, didnt change
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Old 08-28-2012, 05:21 PM   #22
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Its a well known issue - the only way to get it resolved is to have the button replaced.
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Old 08-28-2012, 06:25 PM   #23
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my mother-in-law used alcohol to rub the home button, and amazingly it works like new again
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Old 08-29-2012, 02:47 AM   #24
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Like mentioned it's a known issue and the bottom needs to be replaced. I had the exact same issue last month and swapped it at the Apple store for a refurb.
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Old 09-04-2012, 12:40 PM   #25
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fixed it at crystal mall for $40 dollars. I hope I didnt get ripped off , wondering if apple store charges much more
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